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April 2020
EMOTIONAL FOOTPRINT REPORT
Enterprise Backup andAvailability
9Vendors Evaluated
395Reviews
Enterprise Backup and Availability Emotional Footprint Report
Table ofContentsEmotional Footprint Diamond ............................................................................5
Emotional Footprint Summary .......................................................................... 6
Emotional Footprint Details .................................................................................8
How to Use the ReportInfo-Tech’s Category Reports provide a comprehensive evaluation of popular products in theEnterprise Backup and Availability market. This buyer’s guide is designed to help prospectivepurchasers make better decisions by leveraging the experiences of real users.
The data in this report is collected from real end users, meticulously verified for veracity,exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product iscompared and contrasted with all other vendors in their category to create a holistic, unbiased viewof the product landscape.
Use this report to determine which product is right for your organization. For highly detailed reportson individual products, see Info-Tech’s Product Scorecard.
2
Enterprise Backup and Availability Emotional Footprint Report
SoftwareDirectoryENTERPRISE BACKUP ANDAVAILABILITY SOFTWARE
Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.
Acronis Cyber Backup Actifio Data Management Ahsay Cloud Backup Suite
Altaro VM Backup Aptare Backup Manager Arcserve Backup
Asigra Avanquest Data Recovery Professional Backblaze Cloud Storage & Backup
Backbox BackupExec Barracuda Backup
Carbonite EVault Cloudberry Managed Backup Code42
Cohesity DataProtect CommVault Backup and Recovery CTERA
Datto Virtual SIRIS Dell Data Protection Suite eFolder Cloud Backup
ExaGrid FalconStor Continuous Data Protector HyperScale Backup Appliances
IBM Spectrum Protect IDrive Online Cloud Backup Igneous Hybrid Storage Cloud
Infrascale Cloud Backup Iron Mountain Backup Solution Kaseya Backup & Disaster Recovery
ManageEngine RecoveryManager Plus Metalogix RestorePoint Micro Focus Data Protector
Microsoft Azure Cloud Backup NAKIVO Backup & Replication NetApp SnapCenter
3
Enterprise Backup and Availability Emotional Footprint Report
SoftwareDirectoryENTERPRISE BACKUP ANDAVAILABILITY SOFTWARE
Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.
NetBackup NetBackup Appliances Networker
Neverfail Cloud Backup Quest Rapid Recovery Rackspace Cloud Backup
Riptide Reflection Enterprise Rubrik Cloud Data Management SEP Virtual Backup
SolarWinds Backup StorageCraft ShadowProtect Teradata Backup and Restore (BAR)
Unitrends Veeam Availability Suite Vembu BDR Suite
VMware Site Recovery Manager Wondershare Data Recovery Zerto IT Resilience Platform
4
Enterprise Backup and Availability Emotional Footprint Report
SOFTWARE REVIEWS
EmotionalFootprint Diamond The Emotional Footprint Diamond illustrates how users view their interactions with their software vendor compared against their perceived cost to
value of the software. This delivers you an in-depth insight into your potential relationship with the vendor.
Value IndexSoftware pricing can be complicatedand confusing, but knowing if you'regetting business value for the priceyou're paying is not. The Value Indexmetric captures user satisfactionwith their software given the coststhey are paying.
ENTERPRISEBACKUP ANDAVAILABILITYThe customer experience with a software vendor will be a complex relationshipthat spans procurement, implementation, service, and support. Picking softwarecan commit you to an extended period with that vendor, and knowing how realusers feel about their service experience is crucial before making thatcommitment. When compared with how fair the price is for the software, youreceive a comprehensive overview of the expected interaction and experience withthe vendor.
Net EmotionalFootprintThe Net Emotional Footprint measures high-level user sentiment. It aggregates emotionalresponse ratings across 25 provocativequestions, creating a powerful indicator ofoverall user feeling toward the vendor andproduct.
Note: The ranges of the axes are dynamically adjusted based on minimum andmaximum values in the dataset.
ENTERPRISEBACKUP ANDAVAILABILITY
A P R I L 2 0 2 0
= Outlier = Champion
VALUE IN
DEX
NET EMOTIONAL FOOTPRINT
73
97
77
86CHAMPIONS
RELATIONSHIPBUILDERS
VALUEPLAYERS
CONTENDERS
Zerto IT Resilience PlatformRubrik
Microsoft Azure Backup
IBM Spectrum Protect
Micro Focus Data Protector
Barracuda Backup
VMware Site Recovery Manager
CommVault Backup and Recovery
Veeam Availability Suite
5
SAVES TIME 100% RESPECTFUL 100%
INSPIRING 100% HELPSINNOVATE 100%
CHARGES FORPRODUCTENHANCEMENTS
3% VENDOR'SINTEREST FIRST 3%
RELIABLE 99% ENABLESPRODUCTIVITY 96% OVER PROMISED 7% VENDOR'S
INTEREST FIRST 6%
EFFECTIVE 95% CONTINUALLYIMPROVING 95% OVER PROMISED 8% RESTRICTS
PRODUCTIVITY 5%
UNIQUEFEATURES 100% CLIENT'S
INTEREST FIRST 100% BUREAUCRATIC 13%VENDORFRIENDLYPOLICIES
13%
RESPECTFUL 94% RELIABLE 94% OVER PROMISED 14% VENDOR'SINTEREST FIRST 9%
SECURITYPROTECTS 97% RELIABLE 97% DECEPTIVE 10% OVER PROMISED 6%
HELPS INNOVATE 94% RESPECTFUL 94% DECEPTIVE 14% VENDOR'SINTEREST FIRST 14%
ENABLESPRODUCTIVITY 93% RELIABLE 93% BIG FAT LIARS 8% OVER PROMISED 8%
RANK VENDOR CX SCORE NET EMOTIONALFOOTPRINT
NET EMOTIONALFOOTPRINT DISTRIBUTION
VALUEINDEX
STRONGESTPOSITIVE EMOTIONS
STRONGESTNEGATIVE EMOTIONS
NUMBER OFREVIEWS
Zerto IT ResiliencePlatform
9.1 +96-- NEGATIVE 97% POSITIVE
86 33
Rubrik 9.1 +96-- NEGATIVE 97% POSITIVE
85 38
Microsoft Azure Backup 8.5 +863% NEGATIVE 89% POSITIVE
83 106
IBM Spectrum Protect 8.4 +872% NEGATIVE 89% POSITIVE
82 37
5Micro Focus Data
Protector8.3 +85
5% NEGATIVE 90% POSITIVE80 15
6 Barracuda Backup 8.2 +824% NEGATIVE 86% POSITIVE
82 35
7VMware Site Recovery
Manager8.2 +82
2% NEGATIVE 84% POSITIVE82 33
8CommVault Backup and
Recovery8.0 +77
5% NEGATIVE 82% POSITIVE83 15
9 Veeam Availability Suite 8.0 +773% NEGATIVE 80% POSITIVE
83 16
Emotional FootprintSummary
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationshipand product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kindof emotional response the vendor you’re considering elicits from their users.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Emotional Footprint Report
6
INCLUDESPRODUCTENHANCEMENTS
100% UNIQUEFEATURES 100% WASTES TIME 7% BUREAUCRATIC 7%
VENDORS WITH INSUFFICIENT DATA
--Cloudberry Managed
Backup9.1 +93
1% NEGATIVE 94% POSITIVE89 14
RELIABLE 100% INTEGRITY 100% VENDOR'SINTEREST FIRST 17% GREEDY 17%
RESPECTFUL 81% EFFICIENT 61% OVER PROMISED 33% VENDOR'SINTEREST FIRST 33%
RESPECTFUL 100% CLIENT FRIENDLYPOLICIES 100% DECEPTIVE 32% OVER PROMISED 25%
CONTINUALLYIMPROVING 100% EFFICIENT 100%
INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS
100%
INCLUDESPRODUCTENHANCEMENTS
100% HELPS INNOVATE 100%
INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS
100% GREEDY 50% BIG FAT LIARS 40%
VENDORS WITH INSUFFICIENT DATA
-- Dell Data Protection Suite 8.1 +794% NEGATIVE 84% POSITIVE
83 11
-- BackupExec 4.9 +2621% NEGATIVE 47% POSITIVE
64 10
-- NetBackup 7.6 +7113% NEGATIVE 82% POSITIVE
81 8
-- Acronis Cyber Backup 8.6 +87-- NEGATIVE 87% POSITIVE
84 7
-- IDrive Online Cloud Backup 9.3 +99-- NEGATIVE 99% POSITIVE
88 6
-- SnapCenter 8.6 +88-- NEGATIVE 88% POSITIVE
84 6
-- Cohesity DataProtect 7.4 +7410% NEGATIVE 85% POSITIVE
74 5
Emotional FootprintSummary
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationshipand product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kindof emotional response the vendor you’re considering elicits from their users.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Emotional Footprint Report
7
CATEGORY
ServiceExperienceGood service matters. The last thing you need isto be disrespected by your software vendor, or toget bogged down by their ineptitude or neglect.This section displays data related to quality andeffectiveness of service, so you can knowwhether you’ll be treated well before and afteryou’ve made the purchase.
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
8
Disrespectful vs. Respectful
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 5% 95%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 3% 3% 94%
DISTRIBUTION 2% 7% 91%
DISTRIBUTION 6% -- 94%
DISTRIBUTION 1% 4% 95%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 26% 74%
DISTRIBUTION 10% 9% 81%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 IBM Spectrum Protect +95 37REVIEWS
4 CommVault Backup and Recovery +94 15REVIEWS
5 VMware Site Recovery Manager +94 33REVIEWS
6 Veeam Availability Suite +93 16REVIEWS
7 Barracuda Backup +91 35REVIEWS
8 Microsoft Azure Cloud Backup +89 106REVIEWS
9 Micro Focus Data Protector +88 15REVIEWS
CATEGORY AVERAGE +93
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +74 11REVIEWS
- BackupExec +71 10REVIEWS
- NetBackup +100 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
9
Bureaucratic vs. Efficient
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 3% 6% 91%
DISTRIBUTION -- 15% 85%
DISTRIBUTION 5% 5% 90%
DISTRIBUTION -- 21% 79%
DISTRIBUTION 13% 6% 81%
DISTRIBUTION 2% 6% 91%
DISTRIBUTION 7% -- 93%
DISTRIBUTION 8% 17% 74%
DISTRIBUTION 28% 11% 61%
DISTRIBUTION -- 11% 89%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +97 33REVIEWS
3 VMware Site Recovery Manager +94 33REVIEWS
4 CommVault Backup and Recovery +93 15REVIEWS
5 Barracuda Backup +88 35REVIEWS
6 IBM Spectrum Protect +85 37REVIEWS
7 Microsoft Azure Cloud Backup +85 106REVIEWS
8 Veeam Availability Suite +79 16REVIEWS
9 Micro Focus Data Protector +68 15REVIEWS
CATEGORY AVERAGE +89
- Cloudberry Managed Backup +86 14REVIEWS
- Dell Data Protection Suite +66 11REVIEWS
- BackupExec +33 10REVIEWS
- NetBackup +89 8REVIEWS
- Acronis Cyber Backup +100 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
10
Neglectful vs. Caring
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 3% 9% 89%
DISTRIBUTION 2% 10% 88%
DISTRIBUTION 8% -- 92%
DISTRIBUTION -- 18% 82%
DISTRIBUTION 3% 13% 84%
DISTRIBUTION -- 22% 78%
DISTRIBUTION 6% 13% 81%
DISTRIBUTION 2% 9% 89%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 27% 73%
DISTRIBUTION 10% 39% 52%
DISTRIBUTION -- 11% 89%
DISTRIBUTION -- 14% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION 20% -- 80%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 Barracuda Backup +86 35REVIEWS
4 Microsoft Azure Cloud Backup +86 106REVIEWS
5 Micro Focus Data Protector +84 15REVIEWS
6 VMware Site Recovery Manager +82 33REVIEWS
7 IBM Spectrum Protect +81 37REVIEWS
8 Veeam Availability Suite +78 16REVIEWS
9 CommVault Backup and Recovery +75 15REVIEWS
CATEGORY AVERAGE +87
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +73 11REVIEWS
- BackupExec +42 10REVIEWS
- NetBackup +89 8REVIEWS
- Acronis Cyber Backup +86 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +60 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
11
Frustrating vs. Effective
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 6% 94%
DISTRIBUTION 3% 3% 95%
DISTRIBUTION 5% 3% 92%
DISTRIBUTION 4% 7% 89%
DISTRIBUTION 3% 12% 85%
DISTRIBUTION -- 25% 75%
DISTRIBUTION 7% 13% 80%
DISTRIBUTION 3% 7% 90%
DISTRIBUTION 7% -- 93%
DISTRIBUTION 8% 26% 66%
DISTRIBUTION 19% 39% 42%
DISTRIBUTION 24% -- 76%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- 20% 80%
1 Rubrik Cloud Data Management +97 38REVIEWS
2 Zerto IT Resilience Platform +97 33REVIEWS
3 Micro Focus Data Protector +94 15REVIEWS
4 IBM Spectrum Protect +92 37REVIEWS
5 Barracuda Backup +87 35REVIEWS
6 Microsoft Azure Cloud Backup +85 106REVIEWS
7 VMware Site Recovery Manager +82 33REVIEWS
8 CommVault Backup and Recovery +75 15REVIEWS
9 Veeam Availability Suite +73 16REVIEWS
CATEGORY AVERAGE +88
- Cloudberry Managed Backup +86 14REVIEWS
- Dell Data Protection Suite +58 11REVIEWS
- BackupExec +23 10REVIEWS
- NetBackup +52 8REVIEWS
- Acronis Cyber Backup +100 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +80 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
12
Wastes Time vs. Saves Time
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 3% 97%
DISTRIBUTION 1% 4% 95%
DISTRIBUTION 3% 8% 90%
DISTRIBUTION -- 13% 87%
DISTRIBUTION 3% 12% 86%
DISTRIBUTION 7% 6% 87%
DISTRIBUTION 7% 6% 87%
DISTRIBUTION 6% 15% 80%
DISTRIBUTION 2% 6% 92%
DISTRIBUTION 7% -- 93%
DISTRIBUTION 8% 9% 83%
DISTRIBUTION 28% 32% 40%
DISTRIBUTION 11% -- 89%
DISTRIBUTION -- 14% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION 20% -- 80%
1 Zerto IT Resilience Platform +100 33REVIEWS
2 Rubrik Cloud Data Management +97 38REVIEWS
3 Microsoft Azure Cloud Backup +94 106REVIEWS
4 IBM Spectrum Protect +87 37REVIEWS
5 Micro Focus Data Protector +87 15REVIEWS
6 Barracuda Backup +83 35REVIEWS
7 CommVault Backup and Recovery +80 15REVIEWS
8 Veeam Availability Suite +80 16REVIEWS
9 VMware Site Recovery Manager +74 33REVIEWS
CATEGORY AVERAGE +89
- Cloudberry Managed Backup +86 14REVIEWS
- Dell Data Protection Suite +75 11REVIEWS
- BackupExec +12 10REVIEWS
- NetBackup +78 8REVIEWS
- Acronis Cyber Backup +86 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +60 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
13
CATEGORY
ConflictResolutionDisagreements are inevitable, but knowing yourvendor will handle them reasonably, fairly, andamiably can give you peace of mind. Use thedata in this section to understand which vendorswill behave professionally when conflict arises.
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
14
Lack Of Integrity vs. Integrity
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 6% 94%
DISTRIBUTION 3% 3% 95%
DISTRIBUTION 3% 3% 94%
DISTRIBUTION 2% 7% 91%
DISTRIBUTION 6% -- 94%
DISTRIBUTION -- 13% 87%
DISTRIBUTION 2% 4% 94%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- -- 100%
DISTRIBUTION 10% 30% 61%
DISTRIBUTION 15% -- 85%
DISTRIBUTION -- 14% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION 20% 20% 60%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 Micro Focus Data Protector +94 15REVIEWS
4 VMware Site Recovery Manager +94 33REVIEWS
5 IBM Spectrum Protect +92 37REVIEWS
6 Barracuda Backup +91 35REVIEWS
7 Microsoft Azure Cloud Backup +89 106REVIEWS
8 CommVault Backup and Recovery +88 15REVIEWS
9 Veeam Availability Suite +87 16REVIEWS
CATEGORY AVERAGE +92
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +100 11REVIEWS
- BackupExec +51 10REVIEWS
- NetBackup +70 8REVIEWS
- Acronis Cyber Backup +86 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +40 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
15
Vendor Friendly Policies vs. Client Friendly Policies
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 4% 96%
DISTRIBUTION 3% 8% 90%
DISTRIBUTION 3% 9% 89%
DISTRIBUTION 5% 6% 89%
DISTRIBUTION 6% 7% 87%
DISTRIBUTION -- 21% 79%
DISTRIBUTION 13% -- 87%
DISTRIBUTION 3% 23% 74%
DISTRIBUTION 3% 8% 88%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- -- 100%
DISTRIBUTION 19% 20% 61%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 27% 73%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- 20% 80%
1 Rubrik Cloud Data Management +97 38REVIEWS
2 Zerto IT Resilience Platform +96 33REVIEWS
3 IBM Spectrum Protect +87 37REVIEWS
4 Barracuda Backup +86 35REVIEWS
5 Microsoft Azure Cloud Backup +84 106REVIEWS
6 CommVault Backup and Recovery +81 15REVIEWS
7 Veeam Availability Suite +79 16REVIEWS
8 Micro Focus Data Protector +74 15REVIEWS
9 VMware Site Recovery Manager +71 33REVIEWS
CATEGORY AVERAGE +85
- Cloudberry Managed Backup +94 14REVIEWS
- Dell Data Protection Suite +100 11REVIEWS
- BackupExec +42 10REVIEWS
- NetBackup +100 8REVIEWS
- Acronis Cyber Backup +73 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +80 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
16
Selfish vs. Altruistic
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 8% -- 92%
DISTRIBUTION 5% 8% 87%
DISTRIBUTION -- 19% 81%
DISTRIBUTION 3% 13% 84%
DISTRIBUTION 6% 15% 79%
DISTRIBUTION -- 28% 72%
DISTRIBUTION 6% 19% 75%
DISTRIBUTION 3% 11% 86%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 17% 83%
DISTRIBUTION 19% 60% 21%
DISTRIBUTION -- 12% 88%
DISTRIBUTION -- 31% 69%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 34% 66%
DISTRIBUTION -- 20% 80%
1 Rubrik Cloud Data Management +97 38REVIEWS
2 Zerto IT Resilience Platform +93 33REVIEWS
3 Micro Focus Data Protector +84 15REVIEWS
4 Microsoft Azure Cloud Backup +82 106REVIEWS
5 IBM Spectrum Protect +81 37REVIEWS
6 VMware Site Recovery Manager +81 33REVIEWS
7 Barracuda Backup +73 35REVIEWS
8 Veeam Availability Suite +72 16REVIEWS
9 CommVault Backup and Recovery +69 15REVIEWS
CATEGORY AVERAGE +83
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +83 11REVIEWS
- BackupExec +2 10REVIEWS
- NetBackup +88 8REVIEWS
- Acronis Cyber Backup +69 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +66 6REVIEWS
- Cohesity DataProtect +80 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
17
Big Fat Liars vs. Trustworthy
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 4% 96%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 8% 92%
DISTRIBUTION -- 8% 92%
DISTRIBUTION 3% 6% 91%
DISTRIBUTION -- 12% 88%
DISTRIBUTION -- 13% 87%
DISTRIBUTION 8% 13% 79%
DISTRIBUTION 1% 7% 92%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 17% 83%
DISTRIBUTION 10% 32% 59%
DISTRIBUTION 15% 13% 72%
DISTRIBUTION -- 14% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 40% -- 60%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +96 33REVIEWS
3 Micro Focus Data Protector +94 15REVIEWS
4 IBM Spectrum Protect +92 37REVIEWS
5 Microsoft Azure Cloud Backup +92 106REVIEWS
6 Barracuda Backup +88 35REVIEWS
7 CommVault Backup and Recovery +88 15REVIEWS
8 VMware Site Recovery Manager +87 33REVIEWS
9 Veeam Availability Suite +71 16REVIEWS
CATEGORY AVERAGE +91
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +83 11REVIEWS
- BackupExec +49 10REVIEWS
- NetBackup +57 8REVIEWS
- Acronis Cyber Backup +86 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +20 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
18
Unfair vs. Fair
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 1% 8% 91%
DISTRIBUTION -- 10% 90%
DISTRIBUTION 3% 5% 92%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- 14% 86%
DISTRIBUTION 3% 9% 88%
DISTRIBUTION 6% 20% 74%
DISTRIBUTION 1% 8% 91%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- -- 100%
DISTRIBUTION 19% 20% 61%
DISTRIBUTION -- 28% 72%
DISTRIBUTION -- 14% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 40% -- 60%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 Microsoft Azure Cloud Backup +90 106REVIEWS
4 VMware Site Recovery Manager +90 33REVIEWS
5 IBM Spectrum Protect +89 37REVIEWS
6 Micro Focus Data Protector +87 15REVIEWS
7 Veeam Availability Suite +86 16REVIEWS
8 Barracuda Backup +85 35REVIEWS
9 CommVault Backup and Recovery +68 15REVIEWS
CATEGORY AVERAGE +90
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +100 11REVIEWS
- BackupExec +42 10REVIEWS
- NetBackup +72 8REVIEWS
- Acronis Cyber Backup +86 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +20 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
19
CATEGORY
Negotiation andContractNegotiation doesn’t have to be adversarial. Bothparties are always looking to get the best deal,but finding a vendor who will work with yourather than against makes it more likely you’llboth be happy with the results. Use the data inthis section to determine which vendors willnegotiate pleasantly and in good faith.
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
20
Greedy vs. Generous
DISTRIBUTION -- 8% 92%
DISTRIBUTION -- 17% 83%
DISTRIBUTION 3% 15% 82%
DISTRIBUTION 3% 17% 80%
DISTRIBUTION 6% 12% 82%
DISTRIBUTION -- 24% 76%
DISTRIBUTION 7% 13% 80%
DISTRIBUTION 8% 13% 79%
DISTRIBUTION 7% 16% 77%
DISTRIBUTION 4% 15% 82%
DISTRIBUTION -- -- 100%
DISTRIBUTION 17% 17% 66%
DISTRIBUTION 23% 43% 34%
DISTRIBUTION -- 15% 85%
DISTRIBUTION -- 31% 69%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 34% 66%
DISTRIBUTION 50% -- 50%
1 Zerto IT Resilience Platform +92 33REVIEWS
2 Rubrik Cloud Data Management +83 38REVIEWS
3 IBM Spectrum Protect +79 37REVIEWS
4 Barracuda Backup +77 35REVIEWS
5 Microsoft Azure Cloud Backup +76 106REVIEWS
6 VMware Site Recovery Manager +76 33REVIEWS
7 CommVault Backup and Recovery +73 15REVIEWS
8 Micro Focus Data Protector +71 15REVIEWS
9 Veeam Availability Suite +70 16REVIEWS
CATEGORY AVERAGE +78
- Cloudberry Managed Backup +100 14REVIEWS
- Dell Data Protection Suite +49 11REVIEWS
- BackupExec +11 10REVIEWS
- NetBackup +85 8REVIEWS
- Acronis Cyber Backup +69 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +66 6REVIEWS
- Cohesity DataProtect +0 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
21
Deceptive vs. Transparent
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 3% 97%
DISTRIBUTION 6% -- 94%
DISTRIBUTION 3% 8% 90%
DISTRIBUTION 5% 8% 88%
DISTRIBUTION 6% 14% 80%
DISTRIBUTION 10% 6% 83%
DISTRIBUTION -- 29% 71%
DISTRIBUTION 14% 19% 67%
DISTRIBUTION 5% 8% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 17% 83%
DISTRIBUTION 23% 35% 42%
DISTRIBUTION 32% -- 68%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 34% 66%
DISTRIBUTION -- 25% 75%
1 Zerto IT Resilience Platform +100 33REVIEWS
2 Rubrik Cloud Data Management +97 38REVIEWS
3 Micro Focus Data Protector +88 15REVIEWS
4 IBM Spectrum Protect +87 37REVIEWS
5 Microsoft Azure Cloud Backup +83 106REVIEWS
6 Barracuda Backup +74 35REVIEWS
7 VMware Site Recovery Manager +73 33REVIEWS
8 Veeam Availability Suite +71 16REVIEWS
9 CommVault Backup and Recovery +53 15REVIEWS
CATEGORY AVERAGE +83
- Cloudberry Managed Backup +100 14REVIEWS
- Dell Data Protection Suite +83 11REVIEWS
- BackupExec +19 10REVIEWS
- NetBackup +36 8REVIEWS
- Acronis Cyber Backup +100 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +66 6REVIEWS
- Cohesity DataProtect +75 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
22
Over Promised vs. Over Delivered
DISTRIBUTION -- 4% 96%
DISTRIBUTION -- 25% 75%
DISTRIBUTION 13% 6% 81%
DISTRIBUTION 8% 18% 74%
DISTRIBUTION 7% 20% 72%
DISTRIBUTION 7% 28% 65%
DISTRIBUTION 6% 34% 59%
DISTRIBUTION 14% 20% 66%
DISTRIBUTION 8% 35% 58%
DISTRIBUTION 7% 21% 72%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 8% 9% 83%
DISTRIBUTION 33% 34% 33%
DISTRIBUTION 25% -- 75%
DISTRIBUTION -- 27% 73%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- -- 100%
1 Zerto IT Resilience Platform +96 33REVIEWS
2 Rubrik Cloud Data Management +75 38REVIEWS
3 Micro Focus Data Protector +68 15REVIEWS
4 IBM Spectrum Protect +66 37REVIEWS
5 Microsoft Azure Cloud Backup +65 106REVIEWS
6 CommVault Backup and Recovery +58 15REVIEWS
7 VMware Site Recovery Manager +53 33REVIEWS
8 Barracuda Backup +52 35REVIEWS
9 Veeam Availability Suite +50 16REVIEWS
CATEGORY AVERAGE +65
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +75 11REVIEWS
- BackupExec +0 10REVIEWS
- NetBackup +50 8REVIEWS
- Acronis Cyber Backup +73 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
23
Vendor's Interest First vs. Client's Interest First
DISTRIBUTION -- -- 100%
DISTRIBUTION 3% -- 97%
DISTRIBUTION -- 8% 92%
DISTRIBUTION -- 16% 84%
DISTRIBUTION 6% 9% 85%
DISTRIBUTION 4% 23% 73%
DISTRIBUTION 9% 14% 77%
DISTRIBUTION 14% 13% 74%
DISTRIBUTION -- 42% 58%
DISTRIBUTION 4% 12% 84%
DISTRIBUTION -- 14% 86%
DISTRIBUTION 17% 9% 74%
DISTRIBUTION 33% 23% 44%
DISTRIBUTION 15% -- 85%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION 25% -- 75%
1 Micro Focus Data Protector +100 15REVIEWS
2 Rubrik Cloud Data Management +94 38REVIEWS
3 Zerto IT Resilience Platform +92 33REVIEWS
4 IBM Spectrum Protect +84 37REVIEWS
5 Microsoft Azure Cloud Backup +79 106REVIEWS
6 VMware Site Recovery Manager +69 33REVIEWS
7 Barracuda Backup +68 35REVIEWS
8 CommVault Backup and Recovery +60 15REVIEWS
9 Veeam Availability Suite +58 16REVIEWS
CATEGORY AVERAGE +79
- Cloudberry Managed Backup +86 14REVIEWS
- Dell Data Protection Suite +57 11REVIEWS
- BackupExec +11 10REVIEWS
- NetBackup +70 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +50 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
24
Hardball Tactics vs. Friendly Negotiation
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 4% 96%
DISTRIBUTION -- 6% 94%
DISTRIBUTION 3% 9% 89%
DISTRIBUTION 4% 10% 86%
DISTRIBUTION 7% 6% 86%
DISTRIBUTION 3% 18% 79%
DISTRIBUTION 6% 12% 82%
DISTRIBUTION -- 28% 72%
DISTRIBUTION 3% 11% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 17% 83%
DISTRIBUTION 23% 33% 45%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 27% 73%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- 50% 50%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +96 33REVIEWS
3 Micro Focus Data Protector +94 15REVIEWS
4 Barracuda Backup +86 35REVIEWS
5 VMware Site Recovery Manager +82 33REVIEWS
6 CommVault Backup and Recovery +79 15REVIEWS
7 IBM Spectrum Protect +76 37REVIEWS
8 Microsoft Azure Cloud Backup +76 106REVIEWS
9 Veeam Availability Suite +72 16REVIEWS
CATEGORY AVERAGE +83
- Cloudberry Managed Backup +100 14REVIEWS
- Dell Data Protection Suite +83 11REVIEWS
- BackupExec +22 10REVIEWS
- NetBackup +100 8REVIEWS
- Acronis Cyber Backup +73 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +50 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
25
CATEGORY
Strategy andInnovationYour vendor’s attitude toward innovation isimportant; if they aren’t at least keeping pacewith market directions and trends, they certainlywon’t be enabling you to get ahead. Use the datain this section to gauge whether your vendorappreciates the need to innovate and the extentto which they’ll support you to do the same.
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
26
Roadblock To Innovation vs. Helps Innovate
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 4% 96%
DISTRIBUTION -- 8% 92%
DISTRIBUTION 6% -- 94%
DISTRIBUTION 8% -- 92%
DISTRIBUTION -- 19% 81%
DISTRIBUTION 6% 9% 85%
DISTRIBUTION 3% 15% 82%
DISTRIBUTION 2% 6% 93%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 8% 9% 83%
DISTRIBUTION 28% 20% 52%
DISTRIBUTION 24% -- 76%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +97 33REVIEWS
3 Microsoft Azure Cloud Backup +96 106REVIEWS
4 IBM Spectrum Protect +92 37REVIEWS
5 CommVault Backup and Recovery +88 15REVIEWS
6 Micro Focus Data Protector +84 15REVIEWS
7 Veeam Availability Suite +81 16REVIEWS
8 Barracuda Backup +79 35REVIEWS
9 VMware Site Recovery Manager +79 33REVIEWS
CATEGORY AVERAGE +91
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +75 11REVIEWS
- BackupExec +24 10REVIEWS
- NetBackup +52 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
27
Stagnant vs. Continually Improving
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 5% 95%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 10% 90%
DISTRIBUTION 1% 9% 90%
DISTRIBUTION 6% 6% 89%
DISTRIBUTION 8% 6% 86%
DISTRIBUTION 6% 13% 81%
DISTRIBUTION 6% 19% 75%
DISTRIBUTION 2% 8% 91%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 8% -- 92%
DISTRIBUTION 28% 32% 40%
DISTRIBUTION 22% 13% 65%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 IBM Spectrum Protect +95 37REVIEWS
3 Zerto IT Resilience Platform +94 33REVIEWS
4 VMware Site Recovery Manager +90 33REVIEWS
5 Microsoft Azure Cloud Backup +89 106REVIEWS
6 Barracuda Backup +83 35REVIEWS
7 Micro Focus Data Protector +78 15REVIEWS
8 CommVault Backup and Recovery +75 15REVIEWS
9 Veeam Availability Suite +69 16REVIEWS
CATEGORY AVERAGE +89
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +84 11REVIEWS
- BackupExec +12 10REVIEWS
- NetBackup +43 8REVIEWS
- Acronis Cyber Backup +100 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
28
Charges For Product Enhancements vs. Includes Product Enhancements
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 6% 94%
DISTRIBUTION 3% 3% 95%
DISTRIBUTION -- 11% 89%
DISTRIBUTION 3% 6% 91%
DISTRIBUTION 4% 6% 90%
DISTRIBUTION 6% 11% 83%
DISTRIBUTION 12% -- 88%
DISTRIBUTION 6% 19% 75%
DISTRIBUTION 3% 7% 90%
DISTRIBUTION -- -- 100%
DISTRIBUTION 8% 17% 74%
DISTRIBUTION 19% 60% 21%
DISTRIBUTION 24% -- 76%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
1 Zerto IT Resilience Platform +97 33REVIEWS
2 Micro Focus Data Protector +94 15REVIEWS
3 Rubrik Cloud Data Management +92 38REVIEWS
4 IBM Spectrum Protect +89 37REVIEWS
5 VMware Site Recovery Manager +88 33REVIEWS
6 Microsoft Azure Cloud Backup +86 106REVIEWS
7 Barracuda Backup +77 35REVIEWS
8 CommVault Backup and Recovery +76 15REVIEWS
9 Veeam Availability Suite +69 16REVIEWS
CATEGORY AVERAGE +87
- Cloudberry Managed Backup +100 14REVIEWS
- Dell Data Protection Suite +66 11REVIEWS
- BackupExec +2 10REVIEWS
- NetBackup +52 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
29
Leverages Incumbent Status vs. Appreciates Incumbent Status
DISTRIBUTION -- 8% 92%
DISTRIBUTION -- 10% 90%
DISTRIBUTION 6% -- 94%
DISTRIBUTION -- 13% 88%
DISTRIBUTION -- 19% 81%
DISTRIBUTION 5% 9% 85%
DISTRIBUTION 3% 15% 82%
DISTRIBUTION -- 25% 75%
DISTRIBUTION 7% 13% 80%
DISTRIBUTION 3% 12% 86%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 19% 81%
DISTRIBUTION 19% 49% 32%
DISTRIBUTION 11% -- 89%
DISTRIBUTION -- 16% 84%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 15% 85%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +92 38REVIEWS
2 IBM Spectrum Protect +90 37REVIEWS
3 Micro Focus Data Protector +88 15REVIEWS
4 Zerto IT Resilience Platform +88 33REVIEWS
5 VMware Site Recovery Manager +81 33REVIEWS
6 Microsoft Azure Cloud Backup +80 106REVIEWS
7 Barracuda Backup +79 35REVIEWS
8 CommVault Backup and Recovery +75 15REVIEWS
9 Veeam Availability Suite +73 16REVIEWS
CATEGORY AVERAGE +83
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +81 11REVIEWS
- BackupExec +13 10REVIEWS
- NetBackup +78 8REVIEWS
- Acronis Cyber Backup +84 7REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- IDrive Online Cloud Backup +85 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
30
Despised vs. Inspiring
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 10% 90%
DISTRIBUTION -- 13% 87%
DISTRIBUTION 2% 10% 88%
DISTRIBUTION 3% 11% 86%
DISTRIBUTION -- 18% 82%
DISTRIBUTION 8% 6% 86%
DISTRIBUTION -- 27% 73%
DISTRIBUTION 1% 10% 88%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 8% 9% 83%
DISTRIBUTION 19% 30% 51%
DISTRIBUTION 24% 11% 65%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 18% 82%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +97 33REVIEWS
3 IBM Spectrum Protect +90 37REVIEWS
4 Veeam Availability Suite +87 16REVIEWS
5 Microsoft Azure Cloud Backup +86 106REVIEWS
6 Barracuda Backup +83 35REVIEWS
7 CommVault Backup and Recovery +82 15REVIEWS
8 Micro Focus Data Protector +78 15REVIEWS
9 VMware Site Recovery Manager +73 33REVIEWS
CATEGORY AVERAGE +87
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +75 11REVIEWS
- BackupExec +32 10REVIEWS
- NetBackup +41 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +82 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
31
CATEGORY
Product ImpactSoftware needs to reliably enable yourperformance and productivity. Use the data inthis section to see which vendors will propel youforward and which will be deadweight you’llneed to carry.
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
32
Unreliable vs. Reliable
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 1% -- 99%
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 5% 95%
DISTRIBUTION 3% 3% 94%
DISTRIBUTION -- 13% 87%
DISTRIBUTION 7% -- 93%
DISTRIBUTION 8% 6% 86%
DISTRIBUTION 1% 2% 97%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- -- 100%
DISTRIBUTION 10% 39% 52%
DISTRIBUTION 24% -- 76%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 20% -- 80%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 Microsoft Azure Cloud Backup +98 106REVIEWS
4 VMware Site Recovery Manager +97 33REVIEWS
5 IBM Spectrum Protect +95 37REVIEWS
6 Barracuda Backup +91 35REVIEWS
7 CommVault Backup and Recovery +87 15REVIEWS
8 Veeam Availability Suite +86 16REVIEWS
9 Micro Focus Data Protector +78 15REVIEWS
CATEGORY AVERAGE +95
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +100 11REVIEWS
- BackupExec +42 10REVIEWS
- NetBackup +52 8REVIEWS
- Acronis Cyber Backup +100 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +60 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
33
Restricts Productivity vs. Enables Productivity
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION 2% 2% 96%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 9% 91%
DISTRIBUTION 3% 6% 91%
DISTRIBUTION 5% 5% 89%
DISTRIBUTION 6% 6% 88%
DISTRIBUTION 6% 6% 87%
DISTRIBUTION 2% 4% 94%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 8% 92%
DISTRIBUTION 28% 11% 61%
DISTRIBUTION 11% -- 89%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 Microsoft Azure Cloud Backup +94 106REVIEWS
4 Veeam Availability Suite +93 16REVIEWS
5 Barracuda Backup +91 35REVIEWS
6 VMware Site Recovery Manager +88 33REVIEWS
7 IBM Spectrum Protect +84 37REVIEWS
8 CommVault Backup and Recovery +82 15REVIEWS
9 Micro Focus Data Protector +81 15REVIEWS
CATEGORY AVERAGE +92
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +92 11REVIEWS
- BackupExec +33 10REVIEWS
- NetBackup +78 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
34
Performance Restricting vs. Performance Enhancing
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 8% 92%
DISTRIBUTION 2% 6% 92%
DISTRIBUTION -- 12% 88%
DISTRIBUTION 6% -- 94%
DISTRIBUTION 3% 7% 90%
DISTRIBUTION 7% 12% 81%
DISTRIBUTION 7% 18% 75%
DISTRIBUTION 2% 6% 92%
DISTRIBUTION -- 7% 93%
DISTRIBUTION 8% -- 92%
DISTRIBUTION 28% 31% 41%
DISTRIBUTION 24% -- 76%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
1 Rubrik Cloud Data Management +100 38REVIEWS
2 Zerto IT Resilience Platform +100 33REVIEWS
3 IBM Spectrum Protect +92 37REVIEWS
4 Microsoft Azure Cloud Backup +90 106REVIEWS
5 Barracuda Backup +88 35REVIEWS
6 Micro Focus Data Protector +88 15REVIEWS
7 VMware Site Recovery Manager +87 33REVIEWS
8 Veeam Availability Suite +74 16REVIEWS
9 CommVault Backup and Recovery +68 15REVIEWS
CATEGORY AVERAGE +90
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +84 11REVIEWS
- BackupExec +13 10REVIEWS
- NetBackup +52 8REVIEWS
- Acronis Cyber Backup +100 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
35
Commodity Features vs. Unique Features
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 6% 94%
DISTRIBUTION 5% 5% 90%
DISTRIBUTION 3% 16% 82%
DISTRIBUTION 3% 16% 81%
DISTRIBUTION 6% 11% 83%
DISTRIBUTION 7% 12% 81%
DISTRIBUTION 6% 27% 68%
DISTRIBUTION 3% 9% 88%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 17% 83%
DISTRIBUTION 28% 41% 31%
DISTRIBUTION 11% 11% 78%
DISTRIBUTION -- 14% 86%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- 15% 85%
DISTRIBUTION -- -- 100%
1 Micro Focus Data Protector +100 15REVIEWS
2 Zerto IT Resilience Platform +97 33REVIEWS
3 Rubrik Cloud Data Management +94 38REVIEWS
4 Microsoft Azure Cloud Backup +85 106REVIEWS
5 IBM Spectrum Protect +79 37REVIEWS
6 VMware Site Recovery Manager +78 33REVIEWS
7 Barracuda Backup +77 35REVIEWS
8 Veeam Availability Suite +74 16REVIEWS
9 CommVault Backup and Recovery +62 15REVIEWS
CATEGORY AVERAGE +84
- Cloudberry Managed Backup +100 14REVIEWS
- Dell Data Protection Suite +83 11REVIEWS
- BackupExec +3 10REVIEWS
- NetBackup +67 8REVIEWS
- Acronis Cyber Backup +86 7REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- IDrive Online Cloud Backup +85 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
36
Security Frustrates vs. Security Protects
DISTRIBUTION -- 3% 97%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 6% 94%
DISTRIBUTION -- 8% 92%
DISTRIBUTION 3% 5% 92%
DISTRIBUTION 6% 3% 91%
DISTRIBUTION 6% 6% 88%
DISTRIBUTION 6% 6% 87%
DISTRIBUTION -- 26% 74%
DISTRIBUTION 1% 6% 92%
DISTRIBUTION -- 7% 93%
DISTRIBUTION -- 8% 92%
DISTRIBUTION 19% 21% 61%
DISTRIBUTION -- 11% 89%
DISTRIBUTION -- 13% 87%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
DISTRIBUTION -- -- 100%
1 VMware Site Recovery Manager +97 33REVIEWS
2 Microsoft Azure Cloud Backup +94 106REVIEWS
3 Zerto IT Resilience Platform +94 33REVIEWS
4 Rubrik Cloud Data Management +92 38REVIEWS
5 IBM Spectrum Protect +89 37REVIEWS
6 Barracuda Backup +85 35REVIEWS
7 CommVault Backup and Recovery +82 15REVIEWS
8 Micro Focus Data Protector +81 15REVIEWS
9 Veeam Availability Suite +74 16REVIEWS
CATEGORY AVERAGE +91
- Cloudberry Managed Backup +93 14REVIEWS
- Dell Data Protection Suite +92 11REVIEWS
- BackupExec +42 10REVIEWS
- NetBackup +89 8REVIEWS
- Acronis Cyber Backup +87 7REVIEWS
- IDrive Online Cloud Backup +100 6REVIEWS
- NetApp SnapCenter +100 6REVIEWS
- Cohesity DataProtect +100 5REVIEWS
Emotional FootprintDetails
This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.
-4 -3 -2 -1
NEGATIVE
+1
NEUTRAL
+2 +3 +4
POSITIVE
EMOTIONAL SPECTRUM SCALE %POSITIVE
%NEGATIVE
EMOTIONALFOOTPRINT- =
-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100
Enterprise Backup and Availability Emotional Footprint Report
37