April 2021

EMOTIONAL FOOTPRINT REPORT

Network Monitoring17

Vendors Evaluated

944Reviews

Network Monitoring Emotional Footprint Report

Table ofContentsEmotional Footprint Diamond ............................................................................5

Emotional Footprint Summary .......................................................................... 6

Emotional Footprint Details ................................................................................. 9

How to Use the ReportInfo-Tech’s Category Reports provide a comprehensive evaluation of popular products in theNetwork Monitoring market. This buyer’s guide is designed to help prospective purchasers makebetter decisions by leveraging the experiences of real users.

The data in this report is collected from real end users, meticulously verified for veracity,exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product iscompared and contrasted with all other vendors in their category to create a holistic, unbiased viewof the product landscape.

Use this report to determine which product is right for your organization. For highly detailed reportson individual products, see Info-Tech’s Product Scorecard.

2

Network Monitoring Emotional Footprint Report

SoftwareDirectoryNETWORK MONITORINGSOFTWARE

Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.

5View Netflow ActiveXperts Network Monitor Adrem NetCrunch

AKiPS Anturis Apcon Network Monitoring

AppNeta Network Performance Monitoring BMC TrueSight Pulse Broadcom (CA) Network Monitoring

Catchpoint Network Insights Cisco Prime Infrastructure Colasoft nChronos

ConnectWise Automate Corvil Analytics Datadog Network Performance Monitoring

Domotz Pro Entuity Network Management EventSentry

Exinda Network Orchestrator ExtraHop Platform Flowmon

GFI LanGuard HelpSystems InterMapper IBM Netcool Operations Insight

Icinga Monitoring IPHost Network Monitor IPSentry

Kaseya Traverse LiveNX LogicMonitor Platform

LogRhythm Network Monitoring ManageEngine OpManager Megamon

Micro Focus NOM Microsoft Systems Center OperationsManager Mindarray Minder

3

Network Monitoring Emotional Footprint Report

SoftwareDirectoryNETWORK MONITORINGSOFTWARE

Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the availablevendors and products. The Software Directoryis a comprehensive list of all relevant softwarevendors in a particular category. Use this pageto create the right vendor shortlist by exploringall of the options available to yourorganization.

Monitis Motadata Infrastructure IntelligencePlatform (IIP) Nagios XI

Ne.Mo. Network Monitoring NetBrain NetFort LANGuardian

Netmon Netreo OmniCenter NetVizura NetFlow Analyzer

nGeniusONE NinjaRMM NMSaaS Network Monitoring

Omnipliance Op5 Monitor OpenNMS Platform

Opsview Monitor Panopta Plixer Scrutinizer

Progress WhatsUp Gold PRTG Network Monitor Pulseway

Real User Monitoring RG System Riverbed SteelCentral Network PerformanceManagement (NPM)

SevOne Platform Softinventive Lab Total Network Monitor 2 SolarWinds Network Performance Monitor

Spiceworks Network Monitor Statseeker ThousandEyes Endpoint Agent

Viavi Observer Analyzer Zabbix Zenoss

Zenoss Network Monitoring Zoho Site24x7 Network Monitoring

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Network Monitoring Emotional Footprint Report

SOFTWARE REVIEWS

EmotionalFootprint Diamond The Emotional Footprint Diamond illustrates how users view their interactions with their software vendor compared against their perceived cost to

value of the software. This delivers you an in-depth insight into your potential relationship with the vendor.

Value IndexSoftware pricing can be complicatedand confusing, but knowing if you'regetting business value for the priceyou're paying is not. The Value Indexmetric captures user satisfactionwith their software given the coststhey are paying.

NETWORKMONITORINGThe customer experience with a software vendor will be a complex relationshipthat spans procurement, implementation, service, and support. Picking softwarecan commit you to an extended period with that vendor, and knowing how realusers feel about their service experience is crucial before making thatcommitment. When compared with how fair the price is for the software, youreceive a comprehensive overview of the expected interaction and experience withthe vendor.

Net EmotionalFootprintThe Net Emotional Footprint measures high-level user sentiment. It aggregates emotionalresponse ratings across 25 provocativequestions, creating a powerful indicator ofoverall user feeling toward the vendor andproduct.

Note: The ranges of the axes are dynamically adjusted based on minimum andmaximum values in the dataset.

NETWORKMONITORING

A P R I L 2 0 2 1

= Outlier = Champion

VALUE IN

DEX

NET EMOTIONAL FOOTPRINT

61

91

71

85CHAMPIONS

RELATIONSHIPBUILDERS

VALUEPLAYERS

CONTENDERS

ManageEngine OpManager

Corvil Analytics

Progress WhatsUp Gold

SolarWinds NPM

Spiceworks Network Monitor

Cisco Prime Infrastructure

LogicMonitor Platform

Microsoft Operations Manager PRTG Network Monitor

Micro Focus NOM

IBM Netcool Operations Insight

Zabbix

ConnectWise Automate

Nagios XI

Broadcom (CA) NMExtraHop Platform

Adrem NetCrunch

5

GENEROUS 98% ENABLESPRODUCTIVITY 96% FRUSTRATING 6%

LEVERAGESINCUMBENTSTATUS

4%

CONTINUALLYIMPROVING 100% RESPECTFUL 100% VENDOR'S

INTEREST FIRST 9% SELFISH 8%

ENABLESPRODUCTIVITY 97% RESPECTFUL 97% VENDOR'S

INTEREST FIRST 8% OVER PROMISED 7%

RELIABLE 92% RESPECTFUL 92% VENDOR'SINTEREST FIRST 11% OVER PROMISED 8%

RELIABLE 96% TRUSTWORTHY 96% OVER PROMISED 10% STAGNANT 9%

RESPECTFUL 90% RELIABLE 90% DECEPTIVE 8% OVER PROMISED 7%

RELIABLE 100% EFFICIENT 96% OVER PROMISED 10% GREEDY 10%

SECURITYPROTECTS 92% RELIABLE 90% OVER PROMISED 12% DECEPTIVE 7%

RESPECTFUL 94% RELIABLE 89% OVER PROMISED 15% SELFISH 12%

ENABLESPRODUCTIVITY 88% CLIENT FRIENDLY

POLICIES 88% SECURITYFRUSTRATES 8% OVER PROMISED 8%

RANK VENDOR CX SCORE NET EMOTIONALFOOTPRINT

NET EMOTIONALFOOTPRINT DISTRIBUTION

VALUEINDEX

STRONGESTPOSITIVE EMOTIONS

STRONGESTNEGATIVE EMOTIONS

NUMBER OFREVIEWS

ManageEngineOpManager

8.7 +921% NEGATIVE 93% POSITIVE

81 45

Corvil Analytics 8.5 +901% NEGATIVE 92% POSITIVE

81 21

Progress WhatsUp Gold 8.5 +852% NEGATIVE 87% POSITIVE

84 69

4 SolarWinds NPM 8.2 +794% NEGATIVE 84% POSITIVE

84 70

5Spiceworks Network

Monitor8.1 +81

2% NEGATIVE 83% POSITIVE81 24

6 Cisco Prime Infrastructure 8.1 +804% NEGATIVE 84% POSITIVE

81 93

7 LogicMonitor Platform 8.0 +773% NEGATIVE 80% POSITIVE

83 21

8Microsoft Operations

Manager8.0 +79

4% NEGATIVE 83% POSITIVE81 125

9 PRTG Network Monitor 8.0 +784% NEGATIVE 82% POSITIVE

81 28

10 Micro Focus NOM 7.8 +783% NEGATIVE 81% POSITIVE

79 43

Emotional FootprintSummary

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationshipand product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kindof emotional response the vendor you’re considering elicits from their users.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Emotional Footprint Report

6

EFFICIENT 92% RESPECTFUL 91% DESPISED 9% SELFISH 8%

INTEGRITY 94% ENABLESPRODUCTIVITY 90% VENDOR'S

INTEREST FIRST 15%LEVERAGESINCUMBENTSTATUS

13%

TRUSTWORTHY 94% HELPS INNOVATE 94% WASTES TIME 19% OVER PROMISED 18%

HELPS INNOVATE 86% ENABLESPRODUCTIVITY 86% OVER PROMISED 13% VENDOR'S

INTEREST FIRST 12%

RELIABLE 88% ENABLESPRODUCTIVITY 84% GREEDY 13% VENDOR'S

INTEREST FIRST 12%

EFFICIENT 95%INCLUDESPRODUCTENHANCEMENTS

90% OVER PROMISED 11% DECEPTIVE 10%

SECURITYPROTECTS 85% CONTINUALLY

IMPROVING 85% SELFISH 15% BUREAUCRATIC 10%

RELIABLE 95% ENABLESPRODUCTIVITY 95%

LEVERAGESINCUMBENTSTATUS

19% VENDOR'SINTEREST FIRST 13%

INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS

100% UNFAIR 7% SELFISH 7%

UNIQUEFEATURES 100% EFFICIENT 95% OVER PROMISED 17% RESTRICTS

PRODUCTIVITY 11%

VENDORS WITH INSUFFICIENT DATA

-- Riverbed SteelCentral NPM 7.3 +726% NEGATIVE 78% POSITIVE

74 19

-- Motadata IIP 8.7 +911% NEGATIVE 92% POSITIVE

83 18

-- nGeniusONE 7.7 +784% NEGATIVE 82% POSITIVE

76 18

RANK VENDOR CX SCORE NET EMOTIONALFOOTPRINT

NET EMOTIONALFOOTPRINT DISTRIBUTION

VALUEINDEX

STRONGESTPOSITIVE EMOTIONS

STRONGESTNEGATIVE EMOTIONS

NUMBER OFREVIEWS

11IBM Netcool Operations

Insight7.7 +78

5% NEGATIVE 83% POSITIVE76 59

12 Zabbix 7.6 +728% NEGATIVE 81% POSITIVE

80 33

13 ConnectWise Automate 7.6 +728% NEGATIVE 80% POSITIVE

79 28

14 Nagios XI 7.5 +736% NEGATIVE 80% POSITIVE

76 73

15 Broadcom (CA) NM 7.4 +736% NEGATIVE 78% POSITIVE

76 62

16 ExtraHop Platform 7.4 +773% NEGATIVE 81% POSITIVE

71 20

17 Adrem NetCrunch 7.2 +714% NEGATIVE 76% POSITIVE

72 20

Emotional FootprintSummary

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationshipand product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kindof emotional response the vendor you’re considering elicits from their users.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Emotional Footprint Report

7

INSPIRING 100% HELPS INNOVATE 100% HARDBALLTACTICS 9% VENDOR'S

INTEREST FIRST 9%

UNIQUEFEATURES 100% PERFORMANCE

ENHANCING 100% DISRESPECTFUL 13% BIG FAT LIARS 13%

INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS

100% COMMODITYFEATURES 10%

INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS

100%

INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS

100%

INSPIRING 100%INCLUDESPRODUCTENHANCEMENTS

100% UNRELIABLE 19%

INSPIRING 83%INCLUDESPRODUCTENHANCEMENTS

83%

PERFORMANCEENHANCING 83% ENABLES

PRODUCTIVITY 83% HARDBALLTACTICS 47%

VENDORFRIENDLYPOLICIES

40%

VENDORS WITH INSUFFICIENT DATA

-- Icinga Monitoring 8.9 +891% NEGATIVE 90% POSITIVE

89 13

-- AKiPS 7.9 +777% NEGATIVE 84% POSITIVE

80 9

-- Real User Monitoring 9.1 +94-- NEGATIVE 94% POSITIVE

88 8

-- EventSentry 9.5 +100-- NEGATIVE 100% POSITIVE

91 5

-- Datadog NPM 9.1 +98-- NEGATIVE 98% POSITIVE

82 5

-- BMC TrueSight Pulse 9.3 +961% NEGATIVE 97% POSITIVE

90 5

-- Pulseway 8.8 +83-- NEGATIVE 83% POSITIVE

92 5

--NMSaaS Network

Monitoring5.8 +53

13% NEGATIVE 65% POSITIVE63 5

Emotional FootprintSummary

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationshipand product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product. While purchasing decisions shouldn’t be based on emotion, it’s valuable to know what kindof emotional response the vendor you’re considering elicits from their users.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Emotional Footprint Report

8

CATEGORY

ServiceExperienceGood service matters. The last thing you need isto be disrespected by your software vendor, or toget bogged down by their ineptitude or neglect.This section displays data related to quality andeffectiveness of service, so you can knowwhether you’ll be treated well before and afteryou’ve made the purchase.

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

9

Disrespectful vs. Respectful

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 3% 97%

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 6% 94%

DISTRIBUTION -- 7% 93%

DISTRIBUTION -- 8% 92%

DISTRIBUTION -- 8% 92%

DISTRIBUTION 2% 7% 91%

DISTRIBUTION 2% 8% 90%

DISTRIBUTION 2% 9% 90%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- 16% 84%

DISTRIBUTION 5% 5% 89%

DISTRIBUTION 5% 11% 84%

DISTRIBUTION 7% 10% 84%

DISTRIBUTION -- 25% 75%

DISTRIBUTION 5% 20% 75%

DISTRIBUTION 2% 8% 90%

DISTRIBUTION 3% 5% 92%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- -- 100%

DISTRIBUTION 13% -- 87%

1 Corvil Analytics +100 21REVIEWS

2 Progress WhatsUp Gold +97 69REVIEWS

3 ManageEngine OpManager +96 45REVIEWS

4 PRTG Network Monitor +94 28REVIEWS

5 ConnectWise Automate +93 28REVIEWS

6 LogicMonitor Platform +92 21REVIEWS

7 SolarWinds Network Performan… +92 70REVIEWS

8 IBM Netcool Operations Insight +89 59REVIEWS

9 Cisco Prime Infrastructure +88 93REVIEWS

10 Microsoft Systems Center Oper… +88 125REVIEWS

11 Micro Focus NOM +86 43REVIEWS

12 Spiceworks Network Monitor +84 24REVIEWS

13 Zabbix +84 33REVIEWS

14 Nagios XI +79 73REVIEWS

15 Broadcom (CA) Network Monito… +77 62REVIEWS

16 ExtraHop Platform +75 20REVIEWS

17 Adrem NetCrunch +70 20REVIEWS

CATEGORY AVERAGE +88

- Riverbed SteelCentral Network … +89 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +89 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +74 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

10

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 40% 60%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +60 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

11

Bureaucratic vs. Efficient

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 5% 95%

DISTRIBUTION 3% 5% 92%

DISTRIBUTION 3% 8% 89%

DISTRIBUTION 3% 11% 86%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 5% 8% 87%

DISTRIBUTION 7% 8% 86%

DISTRIBUTION 3% 15% 82%

DISTRIBUTION 6% 10% 84%

DISTRIBUTION 5% 14% 81%

DISTRIBUTION 5% 14% 81%

DISTRIBUTION 8% 17% 74%

DISTRIBUTION 10% 15% 75%

DISTRIBUTION 16% 7% 76%

DISTRIBUTION 4% 10% 85%

DISTRIBUTION -- 36% 64%

DISTRIBUTION -- 5% 95%

DISTRIBUTION -- 6% 94%

DISTRIBUTION -- 8% 92%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +100 21REVIEWS

2 LogicMonitor Platform +96 21REVIEWS

3 ManageEngine OpManager +96 45REVIEWS

4 ExtraHop Platform +95 20REVIEWS

5 IBM Netcool Operations Insight +89 59REVIEWS

6 Progress WhatsUp Gold +86 69REVIEWS

7 SolarWinds Network Performan… +83 70REVIEWS

8 Spiceworks Network Monitor +83 24REVIEWS

9 Zabbix +82 33REVIEWS

10 Cisco Prime Infrastructure +79 93REVIEWS

11 Microsoft Systems Center Oper… +79 125REVIEWS

12 Micro Focus NOM +78 43REVIEWS

13 Nagios XI +76 73REVIEWS

14 PRTG Network Monitor +76 28REVIEWS

15 Broadcom (CA) Network Monito… +66 62REVIEWS

16 Adrem NetCrunch +65 20REVIEWS

17 ConnectWise Automate +60 28REVIEWS

CATEGORY AVERAGE +81

- Riverbed SteelCentral Network … +64 19REVIEWS

- nGeniusONE +95 18REVIEWS

- Motadata Infrastructure Intellig… +94 18REVIEWS

- Icinga Monitoring +92 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

12

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 18% -- 82%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +64 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

13

Neglectful vs. Caring

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 8% 92%

DISTRIBUTION -- 8% 92%

DISTRIBUTION -- 12% 88%

DISTRIBUTION -- 13% 87%

DISTRIBUTION 3% 11% 85%

DISTRIBUTION 3% 13% 84%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION 4% 14% 82%

DISTRIBUTION 4% 15% 80%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 4% 17% 79%

DISTRIBUTION 5% 16% 79%

DISTRIBUTION 7% 13% 80%

DISTRIBUTION -- 30% 70%

DISTRIBUTION 5% 21% 73%

DISTRIBUTION 16% 14% 70%

DISTRIBUTION 3% 13% 83%

DISTRIBUTION 5% 14% 81%

DISTRIBUTION -- 6% 94%

DISTRIBUTION 6% 6% 89%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% -- 89%

1 ManageEngine OpManager +96 45REVIEWS

2 Corvil Analytics +92 21REVIEWS

3 Spiceworks Network Monitor +92 24REVIEWS

4 PRTG Network Monitor +88 28REVIEWS

5 Progress WhatsUp Gold +87 69REVIEWS

6 Microsoft Systems Center Oper… +82 125REVIEWS

7 Cisco Prime Infrastructure +81 93REVIEWS

8 IBM Netcool Operations Insight +78 59REVIEWS

9 LogicMonitor Platform +78 21REVIEWS

10 SolarWinds Network Performan… +76 70REVIEWS

11 ExtraHop Platform +75 20REVIEWS

12 Micro Focus NOM +75 43REVIEWS

13 Broadcom (CA) Network Monito… +74 62REVIEWS

14 Nagios XI +73 73REVIEWS

15 Adrem NetCrunch +70 20REVIEWS

16 Zabbix +68 33REVIEWS

17 ConnectWise Automate +54 28REVIEWS

CATEGORY AVERAGE +80

- Riverbed SteelCentral Network … +76 19REVIEWS

- Motadata Infrastructure Intellig… +94 18REVIEWS

- nGeniusONE +83 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

14

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 35% 43%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +21 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

15

Frustrating vs. Effective

DISTRIBUTION -- -- 100%

DISTRIBUTION 6% 2% 93%

DISTRIBUTION 4% 6% 90%

DISTRIBUTION 2% 12% 86%

DISTRIBUTION 5% 6% 89%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 2% 14% 84%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION -- 22% 78%

DISTRIBUTION 5% 13% 83%

DISTRIBUTION 7% 9% 84%

DISTRIBUTION 4% 15% 81%

DISTRIBUTION 8% 7% 85%

DISTRIBUTION 5% 16% 79%

DISTRIBUTION 10% 15% 75%

DISTRIBUTION 16% 10% 74%

DISTRIBUTION 5% 11% 84%

DISTRIBUTION 5% 5% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +100 21REVIEWS

2 ManageEngine OpManager +87 45REVIEWS

3 SolarWinds Network Performan… +86 70REVIEWS

4 Micro Focus NOM +84 43REVIEWS

5 PRTG Network Monitor +84 28REVIEWS

6 Spiceworks Network Monitor +83 24REVIEWS

7 Progress WhatsUp Gold +82 69REVIEWS

8 ExtraHop Platform +80 20REVIEWS

9 Broadcom (CA) Network Monito… +78 62REVIEWS

10 LogicMonitor Platform +78 21REVIEWS

11 Microsoft Systems Center Oper… +78 125REVIEWS

12 Cisco Prime Infrastructure +77 93REVIEWS

13 IBM Netcool Operations Insight +77 59REVIEWS

14 Zabbix +77 33REVIEWS

15 Nagios XI +74 73REVIEWS

16 Adrem NetCrunch +65 20REVIEWS

17 ConnectWise Automate +58 28REVIEWS

CATEGORY AVERAGE +79

- Riverbed SteelCentral Network … +85 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +89 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

16

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 25% 75%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +75 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

17

Wastes Time vs. Saves Time

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- 12% 88%

DISTRIBUTION 2% 8% 90%

DISTRIBUTION 4% 9% 87%

DISTRIBUTION 2% 15% 83%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION 4% 12% 84%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 9% 85%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION 4% 13% 83%

DISTRIBUTION 5% 12% 82%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 5% 21% 74%

DISTRIBUTION 19% 10% 71%

DISTRIBUTION 4% 12% 84%

DISTRIBUTION 5% 16% 79%

DISTRIBUTION -- 11% 89%

DISTRIBUTION 6% 11% 83%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 11% 89%

1 LogicMonitor Platform +90 21REVIEWS

2 ManageEngine OpManager +90 45REVIEWS

3 PRTG Network Monitor +89 28REVIEWS

4 Corvil Analytics +88 21REVIEWS

5 Progress WhatsUp Gold +88 69REVIEWS

6 SolarWinds Network Performan… +83 70REVIEWS

7 Micro Focus NOM +81 43REVIEWS

8 Adrem NetCrunch +80 20REVIEWS

9 Broadcom (CA) Network Monito… +80 62REVIEWS

10 ExtraHop Platform +80 20REVIEWS

11 IBM Netcool Operations Insight +80 59REVIEWS

12 Zabbix +80 33REVIEWS

13 Microsoft Systems Center Oper… +79 125REVIEWS

14 Nagios XI +77 73REVIEWS

15 Cisco Prime Infrastructure +75 93REVIEWS

16 Spiceworks Network Monitor +69 24REVIEWS

17 ConnectWise Automate +52 28REVIEWS

CATEGORY AVERAGE +81

- Riverbed SteelCentral Network … +74 19REVIEWS

- Motadata Infrastructure Intellig… +89 18REVIEWS

- nGeniusONE +77 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +89 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

18

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 18% -- 82%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +64 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

19

CATEGORY

ConflictResolutionDisagreements are inevitable, but knowing yourvendor will handle them reasonably, fairly, andamiably can give you peace of mind. Use thedata in this section to understand which vendorswill behave professionally when conflict arises.

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

20

Lack Of Integrity vs. Integrity

DISTRIBUTION -- 8% 92%

DISTRIBUTION 3% 3% 94%

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- 12% 88%

DISTRIBUTION -- 12% 88%

DISTRIBUTION -- 13% 87%

DISTRIBUTION 2% 11% 87%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 5% 8% 87%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION -- 22% 78%

DISTRIBUTION 3% 17% 80%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 6% 13% 81%

DISTRIBUTION 4% 22% 74%

DISTRIBUTION 3% 13% 85%

DISTRIBUTION 8% 10% 82%

DISTRIBUTION -- 19% 81%

DISTRIBUTION -- 22% 78%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 25% 75%

1 ManageEngine OpManager +92 45REVIEWS

2 Zabbix +91 33REVIEWS

3 ExtraHop Platform +90 20REVIEWS

4 Progress WhatsUp Gold +90 69REVIEWS

5 Corvil Analytics +88 21REVIEWS

6 SolarWinds Network Performan… +88 70REVIEWS

7 ConnectWise Automate +87 28REVIEWS

8 Micro Focus NOM +85 43REVIEWS

9 PRTG Network Monitor +85 28REVIEWS

10 Cisco Prime Infrastructure +82 93REVIEWS

11 LogicMonitor Platform +80 21REVIEWS

12 IBM Netcool Operations Insight +78 59REVIEWS

13 Spiceworks Network Monitor +78 24REVIEWS

14 Broadcom (CA) Network Monito… +77 62REVIEWS

15 Adrem NetCrunch +75 20REVIEWS

16 Microsoft Systems Center Oper… +75 125REVIEWS

17 Nagios XI +70 73REVIEWS

CATEGORY AVERAGE +82

- Riverbed SteelCentral Network … +74 19REVIEWS

- Motadata Infrastructure Intellig… +81 18REVIEWS

- nGeniusONE +78 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +75 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

21

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 40% 60%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +60 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

22

Vendor Friendly Policies vs. Client Friendly Policies

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 8% 92%

DISTRIBUTION 2% 7% 92%

DISTRIBUTION 3% 6% 92%

DISTRIBUTION 4% 8% 88%

DISTRIBUTION 4% 8% 87%

DISTRIBUTION -- 18% 82%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION 5% 14% 81%

DISTRIBUTION 4% 18% 78%

DISTRIBUTION 5% 17% 78%

DISTRIBUTION 6% 15% 79%

DISTRIBUTION 8% 12% 80%

DISTRIBUTION 8% 13% 78%

DISTRIBUTION 9% 13% 78%

DISTRIBUTION 10% 13% 78%

DISTRIBUTION 5% 12% 84%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- 13% 87%

DISTRIBUTION 6% 27% 68%

DISTRIBUTION -- 24% 76%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +96 21REVIEWS

2 ConnectWise Automate +92 28REVIEWS

3 Progress WhatsUp Gold +90 69REVIEWS

4 ManageEngine OpManager +89 45REVIEWS

5 Micro Focus NOM +84 43REVIEWS

6 Cisco Prime Infrastructure +83 93REVIEWS

7 Spiceworks Network Monitor +82 24REVIEWS

8 Adrem NetCrunch +80 20REVIEWS

9 ExtraHop Platform +80 20REVIEWS

10 SolarWinds Network Performan… +76 70REVIEWS

11 LogicMonitor Platform +74 21REVIEWS

12 IBM Netcool Operations Insight +73 59REVIEWS

13 Microsoft Systems Center Oper… +73 125REVIEWS

14 PRTG Network Monitor +72 28REVIEWS

15 Broadcom (CA) Network Monito… +70 62REVIEWS

16 Zabbix +69 33REVIEWS

17 Nagios XI +68 73REVIEWS

CATEGORY AVERAGE +79

- Riverbed SteelCentral Network … +86 19REVIEWS

- Motadata Infrastructure Intellig… +87 18REVIEWS

- nGeniusONE +62 18REVIEWS

- Icinga Monitoring +76 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

23

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 40% 17% 43%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +3 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

24

Selfish vs. Altruistic

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- 12% 88%

DISTRIBUTION 8% 4% 88%

DISTRIBUTION 3% 17% 80%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 5% 16% 79%

DISTRIBUTION -- 27% 73%

DISTRIBUTION 4% 20% 76%

DISTRIBUTION 6% 17% 77%

DISTRIBUTION 8% 14% 78%

DISTRIBUTION 4% 22% 74%

DISTRIBUTION 6% 19% 75%

DISTRIBUTION 12% 12% 77%

DISTRIBUTION 9% 17% 74%

DISTRIBUTION 10% 16% 74%

DISTRIBUTION 11% 19% 70%

DISTRIBUTION 15% 25% 60%

DISTRIBUTION 6% 16% 78%

DISTRIBUTION 5% 21% 74%

DISTRIBUTION 7% 18% 75%

DISTRIBUTION 5% 25% 70%

DISTRIBUTION -- 16% 84%

DISTRIBUTION 13% 13% 75%

1 Progress WhatsUp Gold +89 69REVIEWS

2 ManageEngine OpManager +88 45REVIEWS

3 Corvil Analytics +80 21REVIEWS

4 ConnectWise Automate +77 28REVIEWS

5 ExtraHop Platform +75 20REVIEWS

6 Microsoft Systems Center Oper… +74 125REVIEWS

7 Spiceworks Network Monitor +73 24REVIEWS

8 SolarWinds Network Performan… +72 70REVIEWS

9 Cisco Prime Infrastructure +71 93REVIEWS

10 IBM Netcool Operations Insight +70 59REVIEWS

11 Micro Focus NOM +70 43REVIEWS

12 Broadcom (CA) Network Monito… +69 62REVIEWS

13 PRTG Network Monitor +65 28REVIEWS

14 Zabbix +65 33REVIEWS

15 LogicMonitor Platform +64 21REVIEWS

16 Nagios XI +59 73REVIEWS

17 Adrem NetCrunch +45 20REVIEWS

CATEGORY AVERAGE +72

- Riverbed SteelCentral Network … +69 19REVIEWS

- Motadata Infrastructure Intellig… +68 18REVIEWS

- nGeniusONE +65 18REVIEWS

- Icinga Monitoring +84 13REVIEWS

- AKiPS +62 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

25

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 35% 43%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +21 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

26

Big Fat Liars vs. Trustworthy

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 6% 94%

DISTRIBUTION -- 8% 92%

DISTRIBUTION 3% 3% 94%

DISTRIBUTION -- 12% 88%

DISTRIBUTION -- 12% 88%

DISTRIBUTION 2% 8% 90%

DISTRIBUTION 2% 10% 88%

DISTRIBUTION 2% 10% 88%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 2% 11% 87%

DISTRIBUTION 3% 16% 80%

DISTRIBUTION 3% 18% 79%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION -- 26% 74%

DISTRIBUTION 11% 10% 79%

DISTRIBUTION 2% 11% 87%

DISTRIBUTION 8% 10% 82%

DISTRIBUTION -- 13% 87%

DISTRIBUTION -- 16% 84%

DISTRIBUTION -- 16% 84%

DISTRIBUTION 13% 13% 75%

1 Spiceworks Network Monitor +96 24REVIEWS

2 ManageEngine OpManager +94 45REVIEWS

3 SolarWinds Network Performan… +92 70REVIEWS

4 ConnectWise Automate +91 28REVIEWS

5 Corvil Analytics +88 21REVIEWS

6 Micro Focus NOM +88 43REVIEWS

7 Progress WhatsUp Gold +88 69REVIEWS

8 Cisco Prime Infrastructure +86 93REVIEWS

9 IBM Netcool Operations Insight +86 59REVIEWS

10 PRTG Network Monitor +86 28REVIEWS

11 ExtraHop Platform +85 20REVIEWS

12 Microsoft Systems Center Oper… +85 125REVIEWS

13 Broadcom (CA) Network Monito… +77 62REVIEWS

14 Nagios XI +76 73REVIEWS

15 Adrem NetCrunch +75 20REVIEWS

16 LogicMonitor Platform +74 21REVIEWS

17 Zabbix +68 33REVIEWS

CATEGORY AVERAGE +85

- Riverbed SteelCentral Network … +74 19REVIEWS

- Motadata Infrastructure Intellig… +87 18REVIEWS

- nGeniusONE +84 18REVIEWS

- Icinga Monitoring +84 13REVIEWS

- AKiPS +62 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

27

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 22% 78%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +78 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

28

Unfair vs. Fair

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 5% 95%

DISTRIBUTION -- 6% 94%

DISTRIBUTION -- 12% 88%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 1% 12% 86%

DISTRIBUTION 6% 3% 90%

DISTRIBUTION 3% 12% 85%

DISTRIBUTION -- 18% 82%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 4% 14% 83%

DISTRIBUTION 2% 20% 79%

DISTRIBUTION 5% 15% 81%

DISTRIBUTION 4% 18% 78%

DISTRIBUTION 3% 22% 75%

DISTRIBUTION 2% 13% 85%

DISTRIBUTION 5% 5% 90%

DISTRIBUTION 7% 6% 87%

DISTRIBUTION -- 20% 80%

DISTRIBUTION -- 24% 76%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +100 21REVIEWS

2 Progress WhatsUp Gold +95 69REVIEWS

3 ManageEngine OpManager +94 45REVIEWS

4 SolarWinds Network Performan… +88 70REVIEWS

5 Micro Focus NOM +86 43REVIEWS

6 ExtraHop Platform +85 20REVIEWS

7 Microsoft Systems Center Oper… +85 125REVIEWS

8 ConnectWise Automate +84 28REVIEWS

9 PRTG Network Monitor +82 28REVIEWS

10 Spiceworks Network Monitor +82 24REVIEWS

11 Adrem NetCrunch +80 20REVIEWS

12 LogicMonitor Platform +80 21REVIEWS

13 Cisco Prime Infrastructure +79 93REVIEWS

14 Broadcom (CA) Network Monito… +77 62REVIEWS

15 IBM Netcool Operations Insight +76 59REVIEWS

16 Nagios XI +74 73REVIEWS

17 Zabbix +72 33REVIEWS

CATEGORY AVERAGE +84

- Riverbed SteelCentral Network … +85 19REVIEWS

- Motadata Infrastructure Intellig… +80 18REVIEWS

- nGeniusONE +80 18REVIEWS

- Icinga Monitoring +76 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

29

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 39% 61%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +61 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

30

CATEGORY

Negotiation andContractNegotiation doesn’t have to be adversarial. Bothparties are always looking to get the best deal,but finding a vendor who will work with yourather than against makes it more likely you’llboth be happy with the results. Use the data inthis section to determine which vendors willnegotiate pleasantly and in good faith.

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

31

Greedy vs. Generous

DISTRIBUTION -- 2% 98%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 5% 14% 80%

DISTRIBUTION 3% 18% 78%

DISTRIBUTION 7% 11% 82%

DISTRIBUTION 7% 12% 81%

DISTRIBUTION 3% 20% 77%

DISTRIBUTION 8% 12% 81%

DISTRIBUTION 5% 19% 76%

DISTRIBUTION 4% 20% 75%

DISTRIBUTION 5% 21% 74%

DISTRIBUTION 7% 19% 74%

DISTRIBUTION 5% 25% 70%

DISTRIBUTION 5% 27% 68%

DISTRIBUTION 13% 15% 72%

DISTRIBUTION 10% 29% 60%

DISTRIBUTION 11% 30% 59%

DISTRIBUTION 6% 17% 77%

DISTRIBUTION 5% 18% 77%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% 16% 73%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 13% -- 87%

1 ManageEngine OpManager +98 45REVIEWS

2 PRTG Network Monitor +83 28REVIEWS

3 Corvil Analytics +75 21REVIEWS

4 Progress WhatsUp Gold +75 69REVIEWS

5 Zabbix +75 33REVIEWS

6 Cisco Prime Infrastructure +74 93REVIEWS

7 Microsoft Systems Center Oper… +74 125REVIEWS

8 Nagios XI +73 73REVIEWS

9 IBM Netcool Operations Insight +71 59REVIEWS

10 Micro Focus NOM +71 43REVIEWS

11 ExtraHop Platform +69 20REVIEWS

12 SolarWinds Network Performan… +67 70REVIEWS

13 Adrem NetCrunch +65 20REVIEWS

14 Spiceworks Network Monitor +63 24REVIEWS

15 Broadcom (CA) Network Monito… +59 62REVIEWS

16 LogicMonitor Platform +50 21REVIEWS

17 ConnectWise Automate +48 28REVIEWS

CATEGORY AVERAGE +72

- Riverbed SteelCentral Network … +72 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +62 18REVIEWS

- Icinga Monitoring +83 13REVIEWS

- AKiPS +74 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

32

DISTRIBUTION -- 15% 85%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 18% 60%

- Real User Monitoring +85 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +38 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

33

Deceptive vs. Transparent

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 5% 95%

DISTRIBUTION 2% 12% 86%

DISTRIBUTION 1% 15% 84%

DISTRIBUTION 3% 12% 85%

DISTRIBUTION -- 18% 82%

DISTRIBUTION 8% 6% 86%

DISTRIBUTION 7% 10% 82%

DISTRIBUTION 7% 10% 82%

DISTRIBUTION 7% 13% 80%

DISTRIBUTION 3% 21% 76%

DISTRIBUTION 5% 18% 77%

DISTRIBUTION 6% 16% 78%

DISTRIBUTION 5% 25% 70%

DISTRIBUTION 4% 27% 69%

DISTRIBUTION 9% 22% 70%

DISTRIBUTION 10% 21% 68%

DISTRIBUTION 5% 13% 82%

DISTRIBUTION 10% 15% 76%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- -- 100%

DISTRIBUTION 13% -- 87%

1 ManageEngine OpManager +96 45REVIEWS

2 Corvil Analytics +95 21REVIEWS

3 Micro Focus NOM +84 43REVIEWS

4 SolarWinds Network Performan… +83 70REVIEWS

5 Progress WhatsUp Gold +82 69REVIEWS

6 PRTG Network Monitor +82 28REVIEWS

7 Cisco Prime Infrastructure +78 93REVIEWS

8 Microsoft Systems Center Oper… +75 125REVIEWS

9 Nagios XI +75 73REVIEWS

10 Broadcom (CA) Network Monito… +73 62REVIEWS

11 IBM Netcool Operations Insight +73 59REVIEWS

12 Spiceworks Network Monitor +72 24REVIEWS

13 Zabbix +72 33REVIEWS

14 Adrem NetCrunch +65 20REVIEWS

15 LogicMonitor Platform +65 21REVIEWS

16 ConnectWise Automate +61 28REVIEWS

17 ExtraHop Platform +58 20REVIEWS

CATEGORY AVERAGE +77

- Riverbed SteelCentral Network … +66 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +89 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +74 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

34

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 20% 80%

DISTRIBUTION -- 47% 53%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- Datadog Network Performance … +80 5REVIEWS

- NMSaaS Network Monitoring +53 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

35

Over Promised vs. Over Delivered

DISTRIBUTION -- 12% 88%

DISTRIBUTION -- 30% 70%

DISTRIBUTION 7% 19% 74%

DISTRIBUTION 8% 18% 74%

DISTRIBUTION 7% 23% 70%

DISTRIBUTION 10% 23% 67%

DISTRIBUTION 10% 26% 65%

DISTRIBUTION 8% 29% 63%

DISTRIBUTION 13% 22% 66%

DISTRIBUTION 8% 30% 61%

DISTRIBUTION 10% 27% 63%

DISTRIBUTION 10% 29% 60%

DISTRIBUTION 12% 27% 61%

DISTRIBUTION 11% 32% 58%

DISTRIBUTION 15% 24% 61%

DISTRIBUTION 10% 35% 55%

DISTRIBUTION 18% 23% 59%

DISTRIBUTION 9% 24% 67%

DISTRIBUTION 10% 21% 69%

DISTRIBUTION -- -- 100%

DISTRIBUTION 17% 19% 64%

DISTRIBUTION -- 26% 74%

DISTRIBUTION 13% 38% 50%

1 ManageEngine OpManager +88 45REVIEWS

2 Corvil Analytics +70 21REVIEWS

3 Cisco Prime Infrastructure +67 93REVIEWS

4 IBM Netcool Operations Insight +66 59REVIEWS

5 Progress WhatsUp Gold +63 69REVIEWS

6 Zabbix +57 33REVIEWS

7 Broadcom (CA) Network Monito… +55 62REVIEWS

8 Micro Focus NOM +55 43REVIEWS

9 Nagios XI +53 73REVIEWS

10 SolarWinds Network Performan… +53 70REVIEWS

11 Spiceworks Network Monitor +53 24REVIEWS

12 LogicMonitor Platform +50 21REVIEWS

13 Microsoft Systems Center Oper… +49 125REVIEWS

14 ExtraHop Platform +47 20REVIEWS

15 PRTG Network Monitor +46 28REVIEWS

16 Adrem NetCrunch +45 20REVIEWS

17 ConnectWise Automate +41 28REVIEWS

CATEGORY AVERAGE +58

- Riverbed SteelCentral Network … +59 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +47 18REVIEWS

- Icinga Monitoring +74 13REVIEWS

- AKiPS +37 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

36

DISTRIBUTION -- 19% 81%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 17% 61%

- Real User Monitoring +81 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +39 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

37

Vendor's Interest First vs. Client's Interest First

DISTRIBUTION -- 7% 93%

DISTRIBUTION -- 15% 85%

DISTRIBUTION -- 19% 81%

DISTRIBUTION 7% 9% 85%

DISTRIBUTION 9% 5% 86%

DISTRIBUTION 4% 15% 81%

DISTRIBUTION 5% 16% 79%

DISTRIBUTION 5% 16% 78%

DISTRIBUTION 6% 17% 77%

DISTRIBUTION 8% 17% 75%

DISTRIBUTION 12% 10% 78%

DISTRIBUTION 8% 18% 74%

DISTRIBUTION 11% 13% 77%

DISTRIBUTION 15% 11% 74%

DISTRIBUTION 15% 15% 71%

DISTRIBUTION 10% 25% 64%

DISTRIBUTION 12% 23% 65%

DISTRIBUTION 8% 15% 78%

DISTRIBUTION 13% 16% 70%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% 11% 78%

DISTRIBUTION 9% 17% 74%

DISTRIBUTION 11% -- 89%

1 ManageEngine OpManager +93 45REVIEWS

2 Adrem NetCrunch +85 20REVIEWS

3 Spiceworks Network Monitor +81 24REVIEWS

4 Cisco Prime Infrastructure +78 93REVIEWS

5 Corvil Analytics +77 21REVIEWS

6 Micro Focus NOM +77 43REVIEWS

7 ExtraHop Platform +74 20REVIEWS

8 IBM Netcool Operations Insight +73 59REVIEWS

9 Microsoft Systems Center Oper… +71 125REVIEWS

10 PRTG Network Monitor +67 28REVIEWS

11 Nagios XI +66 73REVIEWS

12 Progress WhatsUp Gold +66 69REVIEWS

13 SolarWinds Network Performan… +66 70REVIEWS

14 Zabbix +59 33REVIEWS

15 ConnectWise Automate +56 28REVIEWS

16 LogicMonitor Platform +54 21REVIEWS

17 Broadcom (CA) Network Monito… +53 62REVIEWS

CATEGORY AVERAGE +70

- Riverbed SteelCentral Network … +57 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +67 18REVIEWS

- Icinga Monitoring +65 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

38

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 19% 81%

DISTRIBUTION -- 39% 61%

- Real User Monitoring +90 8REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- BMC TrueSight Pulse +81 5REVIEWS

- NMSaaS Network Monitoring +61 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

39

Hardball Tactics vs. Friendly Negotiation

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- 15% 85%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 2% 15% 84%

DISTRIBUTION 3% 12% 85%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 11% 84%

DISTRIBUTION 4% 15% 82%

DISTRIBUTION 3% 16% 81%

DISTRIBUTION -- 24% 76%

DISTRIBUTION 5% 16% 79%

DISTRIBUTION 6% 15% 79%

DISTRIBUTION -- 29% 71%

DISTRIBUTION 7% 17% 77%

DISTRIBUTION 10% 12% 78%

DISTRIBUTION 5% 23% 72%

DISTRIBUTION 7% 21% 73%

DISTRIBUTION 4% 16% 80%

DISTRIBUTION 5% 26% 69%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 30% 70%

DISTRIBUTION 9% 9% 83%

DISTRIBUTION -- 11% 89%

1 ManageEngine OpManager +90 45REVIEWS

2 Adrem NetCrunch +85 20REVIEWS

3 Micro Focus NOM +83 43REVIEWS

4 Cisco Prime Infrastructure +82 93REVIEWS

5 Progress WhatsUp Gold +82 69REVIEWS

6 Corvil Analytics +80 21REVIEWS

7 PRTG Network Monitor +79 28REVIEWS

8 ConnectWise Automate +78 28REVIEWS

9 Microsoft Systems Center Oper… +78 125REVIEWS

10 Spiceworks Network Monitor +76 24REVIEWS

11 ExtraHop Platform +74 20REVIEWS

12 SolarWinds Network Performan… +73 70REVIEWS

13 LogicMonitor Platform +71 21REVIEWS

14 Nagios XI +70 73REVIEWS

15 Zabbix +68 33REVIEWS

16 IBM Netcool Operations Insight +67 59REVIEWS

17 Broadcom (CA) Network Monito… +66 62REVIEWS

CATEGORY AVERAGE +77

- Riverbed SteelCentral Network … +64 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +70 18REVIEWS

- Icinga Monitoring +74 13REVIEWS

- AKiPS +89 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

40

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 47% -- 53%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +6 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

41

CATEGORY

Strategy andInnovationYour vendor’s attitude toward innovation isimportant; if they aren’t at least keeping pacewith market directions and trends, they certainlywon’t be enabling you to get ahead. Use the datain this section to gauge whether your vendorappreciates the need to innovate and the extentto which they’ll support you to do the same.

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

42

Roadblock To Innovation vs. Helps Innovate

DISTRIBUTION -- 5% 95%

DISTRIBUTION -- 8% 92%

DISTRIBUTION 6% -- 94%

DISTRIBUTION 2% 10% 89%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- 14% 86%

DISTRIBUTION 3% 9% 88%

DISTRIBUTION 4% 7% 89%

DISTRIBUTION 2% 11% 87%

DISTRIBUTION 3% 11% 86%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 2% 15% 83%

DISTRIBUTION 3% 13% 84%

DISTRIBUTION -- 24% 76%

DISTRIBUTION -- 25% 75%

DISTRIBUTION 6% 14% 80%

DISTRIBUTION 10% 13% 77%

DISTRIBUTION 2% 11% 86%

DISTRIBUTION 8% 21% 70%

DISTRIBUTION -- 7% 93%

DISTRIBUTION 6% 22% 72%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 22% 78%

1 ManageEngine OpManager +95 45REVIEWS

2 Corvil Analytics +92 21REVIEWS

3 ConnectWise Automate +88 28REVIEWS

4 SolarWinds Network Performan… +87 70REVIEWS

5 LogicMonitor Platform +86 21REVIEWS

6 Progress WhatsUp Gold +86 69REVIEWS

7 Cisco Prime Infrastructure +85 93REVIEWS

8 IBM Netcool Operations Insight +85 59REVIEWS

9 Microsoft Systems Center Oper… +85 125REVIEWS

10 Nagios XI +83 73REVIEWS

11 Spiceworks Network Monitor +83 24REVIEWS

12 Micro Focus NOM +81 43REVIEWS

13 PRTG Network Monitor +81 28REVIEWS

14 ExtraHop Platform +76 20REVIEWS

15 Adrem NetCrunch +75 20REVIEWS

16 Broadcom (CA) Network Monito… +74 62REVIEWS

17 Zabbix +67 33REVIEWS

CATEGORY AVERAGE +84

- Riverbed SteelCentral Network … +62 19REVIEWS

- Motadata Infrastructure Intellig… +93 18REVIEWS

- nGeniusONE +66 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

43

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 19% 81%

DISTRIBUTION 18% 25% 57%

- Real User Monitoring +100 8REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- BMC TrueSight Pulse +81 5REVIEWS

- NMSaaS Network Monitoring +39 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

44

Stagnant vs. Continually Improving

DISTRIBUTION -- -- 100%

DISTRIBUTION 2% 5% 93%

DISTRIBUTION 2% 9% 89%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 3% 11% 85%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION 3% 16% 81%

DISTRIBUTION 6% 11% 83%

DISTRIBUTION -- 24% 76%

DISTRIBUTION 7% 14% 80%

DISTRIBUTION 5% 18% 78%

DISTRIBUTION 6% 20% 74%

DISTRIBUTION 11% 10% 79%

DISTRIBUTION 7% 19% 74%

DISTRIBUTION 9% 17% 74%

DISTRIBUTION 4% 13% 82%

DISTRIBUTION 5% 21% 74%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% 5% 84%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +100 21REVIEWS

2 ManageEngine OpManager +91 45REVIEWS

3 IBM Netcool Operations Insight +87 59REVIEWS

4 Adrem NetCrunch +85 20REVIEWS

5 Microsoft Systems Center Oper… +82 125REVIEWS

6 ExtraHop Platform +80 20REVIEWS

7 SolarWinds Network Performan… +80 70REVIEWS

8 Cisco Prime Infrastructure +78 93REVIEWS

9 PRTG Network Monitor +78 28REVIEWS

10 ConnectWise Automate +77 28REVIEWS

11 LogicMonitor Platform +76 21REVIEWS

12 Nagios XI +73 73REVIEWS

13 Progress WhatsUp Gold +73 69REVIEWS

14 Micro Focus NOM +68 43REVIEWS

15 Zabbix +68 33REVIEWS

16 Broadcom (CA) Network Monito… +67 62REVIEWS

17 Spiceworks Network Monitor +65 24REVIEWS

CATEGORY AVERAGE +78

- Riverbed SteelCentral Network … +69 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +73 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

45

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 18% 60%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +38 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

46

Charges For Product Enhancements vs. Includes Product Enhancements

DISTRIBUTION -- 8% 92%

DISTRIBUTION 2% 5% 93%

DISTRIBUTION -- 10% 90%

DISTRIBUTION 5% 3% 92%

DISTRIBUTION 5% 5% 91%

DISTRIBUTION 6% 7% 87%

DISTRIBUTION 3% 13% 84%

DISTRIBUTION 5% 9% 86%

DISTRIBUTION 6% 8% 86%

DISTRIBUTION 7% 10% 83%

DISTRIBUTION 4% 16% 80%

DISTRIBUTION -- 25% 75%

DISTRIBUTION 7% 11% 82%

DISTRIBUTION 5% 18% 77%

DISTRIBUTION 6% 15% 78%

DISTRIBUTION 10% 11% 80%

DISTRIBUTION 6% 22% 72%

DISTRIBUTION 5% 11% 84%

DISTRIBUTION 7% 30% 63%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 16% 84%

DISTRIBUTION -- 22% 78%

DISTRIBUTION -- 11% 89%

1 Corvil Analytics +92 21REVIEWS

2 ManageEngine OpManager +91 45REVIEWS

3 ExtraHop Platform +90 20REVIEWS

4 Progress WhatsUp Gold +87 69REVIEWS

5 Spiceworks Network Monitor +86 24REVIEWS

6 IBM Netcool Operations Insight +81 59REVIEWS

7 PRTG Network Monitor +81 28REVIEWS

8 Zabbix +81 33REVIEWS

9 Micro Focus NOM +80 43REVIEWS

10 Cisco Prime Infrastructure +76 93REVIEWS

11 Microsoft Systems Center Oper… +76 125REVIEWS

12 Adrem NetCrunch +75 20REVIEWS

13 Nagios XI +75 73REVIEWS

14 Broadcom (CA) Network Monito… +72 62REVIEWS

15 SolarWinds Network Performan… +72 70REVIEWS

16 ConnectWise Automate +70 28REVIEWS

17 LogicMonitor Platform +66 21REVIEWS

CATEGORY AVERAGE +79

- Riverbed SteelCentral Network … +56 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +84 18REVIEWS

- Icinga Monitoring +78 13REVIEWS

- AKiPS +89 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

47

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 18% 60%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +38 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

48

Leverages Incumbent Status vs. Appreciates Incumbent Status

DISTRIBUTION -- 13% 87%

DISTRIBUTION 4% 7% 88%

DISTRIBUTION 2% 13% 85%

DISTRIBUTION 3% 10% 86%

DISTRIBUTION -- 18% 82%

DISTRIBUTION -- 18% 82%

DISTRIBUTION 10% 4% 86%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 6% 13% 81%

DISTRIBUTION 4% 18% 77%

DISTRIBUTION 2% 27% 71%

DISTRIBUTION 7% 18% 75%

DISTRIBUTION 9% 14% 77%

DISTRIBUTION 13% 10% 78%

DISTRIBUTION 13% 14% 73%

DISTRIBUTION 7% 26% 67%

DISTRIBUTION 10% 25% 65%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 19% 10% 71%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 20% 80%

DISTRIBUTION -- 22% 78%

DISTRIBUTION -- 33% 67%

1 Corvil Analytics +87 21REVIEWS

2 ManageEngine OpManager +84 45REVIEWS

3 Cisco Prime Infrastructure +83 93REVIEWS

4 IBM Netcool Operations Insight +83 59REVIEWS

5 Progress WhatsUp Gold +82 69REVIEWS

6 Spiceworks Network Monitor +82 24REVIEWS

7 LogicMonitor Platform +76 21REVIEWS

8 ExtraHop Platform +75 20REVIEWS

9 Microsoft Systems Center Oper… +75 125REVIEWS

10 SolarWinds Network Performan… +73 70REVIEWS

11 Micro Focus NOM +69 43REVIEWS

12 Broadcom (CA) Network Monito… +68 62REVIEWS

13 Nagios XI +68 73REVIEWS

14 Zabbix +65 33REVIEWS

15 ConnectWise Automate +60 28REVIEWS

16 PRTG Network Monitor +60 28REVIEWS

17 Adrem NetCrunch +55 20REVIEWS

CATEGORY AVERAGE +75

- Riverbed SteelCentral Network … +52 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +80 18REVIEWS

- Icinga Monitoring +78 13REVIEWS

- AKiPS +67 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

49

DISTRIBUTION -- 24% 76%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 22% 78%

- Real User Monitoring +76 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +78 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

50

Despised vs. Inspiring

DISTRIBUTION -- 8% 92%

DISTRIBUTION 2% 10% 88%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 2% 13% 86%

DISTRIBUTION 8% 3% 89%

DISTRIBUTION -- 20% 80%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 4% 12% 84%

DISTRIBUTION 5% 14% 81%

DISTRIBUTION 5% 15% 81%

DISTRIBUTION 9% 8% 84%

DISTRIBUTION 5% 18% 78%

DISTRIBUTION 5% 17% 78%

DISTRIBUTION 3% 22% 75%

DISTRIBUTION 4% 22% 74%

DISTRIBUTION 3% 25% 72%

DISTRIBUTION 4% 15% 81%

DISTRIBUTION 12% 23% 66%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 14% 86%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% 22% 67%

1 Corvil Analytics +92 21REVIEWS

2 ManageEngine OpManager +86 45REVIEWS

3 PRTG Network Monitor +86 28REVIEWS

4 ExtraHop Platform +85 20REVIEWS

5 Progress WhatsUp Gold +84 69REVIEWS

6 Zabbix +81 33REVIEWS

7 Adrem NetCrunch +80 20REVIEWS

8 Micro Focus NOM +80 43REVIEWS

9 Nagios XI +80 73REVIEWS

10 Broadcom (CA) Network Monito… +76 62REVIEWS

11 Microsoft Systems Center Oper… +76 125REVIEWS

12 IBM Netcool Operations Insight +75 59REVIEWS

13 SolarWinds Network Performan… +73 70REVIEWS

14 Spiceworks Network Monitor +73 24REVIEWS

15 Cisco Prime Infrastructure +72 93REVIEWS

16 LogicMonitor Platform +70 21REVIEWS

17 ConnectWise Automate +69 28REVIEWS

CATEGORY AVERAGE +78

- Riverbed SteelCentral Network … +54 19REVIEWS

- Motadata Infrastructure Intellig… +100 18REVIEWS

- nGeniusONE +86 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +56 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

51

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% -- 78%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +56 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

52

CATEGORY

Product ImpactSoftware needs to reliably enable yourperformance and productivity. Use the data inthis section to see which vendors will propel youforward and which will be deadweight you’llneed to carry.

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

53

Unreliable vs. Reliable

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 4% 96%

DISTRIBUTION 2% 3% 95%

DISTRIBUTION -- 11% 89%

DISTRIBUTION 2% 8% 90%

DISTRIBUTION 2% 8% 90%

DISTRIBUTION 5% 3% 92%

DISTRIBUTION 2% 11% 88%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 2% 14% 84%

DISTRIBUTION 6% 6% 87%

DISTRIBUTION -- 20% 80%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION 10% 4% 86%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 3% 8% 89%

DISTRIBUTION -- 5% 95%

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- 20% 80%

DISTRIBUTION -- -- 100%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +100 21REVIEWS

2 LogicMonitor Platform +100 21REVIEWS

3 ManageEngine OpManager +96 45REVIEWS

4 Spiceworks Network Monitor +96 24REVIEWS

5 Progress WhatsUp Gold +93 69REVIEWS

6 PRTG Network Monitor +89 28REVIEWS

7 Cisco Prime Infrastructure +88 93REVIEWS

8 Microsoft Systems Center Oper… +88 125REVIEWS

9 SolarWinds Network Performan… +87 70REVIEWS

10 Broadcom (CA) Network Monito… +86 62REVIEWS

11 ExtraHop Platform +85 20REVIEWS

12 Micro Focus NOM +82 43REVIEWS

13 ConnectWise Automate +81 28REVIEWS

14 Adrem NetCrunch +80 20REVIEWS

15 IBM Netcool Operations Insight +78 59REVIEWS

16 Zabbix +76 33REVIEWS

17 Nagios XI +75 73REVIEWS

CATEGORY AVERAGE +87

- Riverbed SteelCentral Network … +95 19REVIEWS

- Motadata Infrastructure Intellig… +89 18REVIEWS

- nGeniusONE +80 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

54

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 18% 82%

DISTRIBUTION 19% -- 81%

- Real User Monitoring +100 8REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +82 5REVIEWS

- BMC TrueSight Pulse +62 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

55

Restricts Productivity vs. Enables Productivity

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 3% 97%

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 9% 91%

DISTRIBUTION -- 12% 88%

DISTRIBUTION 2% 8% 89%

DISTRIBUTION 3% 6% 90%

DISTRIBUTION 3% 7% 90%

DISTRIBUTION -- 15% 85%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 5% 4% 90%

DISTRIBUTION 5% 6% 89%

DISTRIBUTION 5% 6% 89%

DISTRIBUTION 4% 9% 86%

DISTRIBUTION 5% 11% 84%

DISTRIBUTION 5% 13% 83%

DISTRIBUTION 3% 7% 90%

DISTRIBUTION -- 5% 95%

DISTRIBUTION -- 11% 89%

DISTRIBUTION 11% 6% 83%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 11% 89%

1 Corvil Analytics +100 21REVIEWS

2 Progress WhatsUp Gold +97 69REVIEWS

3 LogicMonitor Platform +96 21REVIEWS

4 ManageEngine OpManager +96 45REVIEWS

5 Spiceworks Network Monitor +91 24REVIEWS

6 Micro Focus NOM +88 43REVIEWS

7 Cisco Prime Infrastructure +87 93REVIEWS

8 ConnectWise Automate +87 28REVIEWS

9 Microsoft Systems Center Oper… +87 125REVIEWS

10 Adrem NetCrunch +85 20REVIEWS

11 ExtraHop Platform +85 20REVIEWS

12 Zabbix +85 33REVIEWS

13 PRTG Network Monitor +84 28REVIEWS

14 SolarWinds Network Performan… +84 70REVIEWS

15 Nagios XI +82 73REVIEWS

16 Broadcom (CA) Network Monito… +79 62REVIEWS

17 IBM Netcool Operations Insight +78 59REVIEWS

CATEGORY AVERAGE +87

- Riverbed SteelCentral Network … +95 19REVIEWS

- Motadata Infrastructure Intellig… +89 18REVIEWS

- nGeniusONE +72 18REVIEWS

- Icinga Monitoring +100 13REVIEWS

- AKiPS +89 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

56

DISTRIBUTION -- 10% 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 17% 83%

- Real User Monitoring +90 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- NMSaaS Network Monitoring +83 5REVIEWS

- Pulseway +83 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

57

Performance Restricting vs. Performance Enhancing

DISTRIBUTION -- 4% 96%

DISTRIBUTION -- 5% 95%

DISTRIBUTION 2% 6% 93%

DISTRIBUTION 2% 6% 92%

DISTRIBUTION -- 13% 87%

DISTRIBUTION 4% 8% 88%

DISTRIBUTION 3% 13% 85%

DISTRIBUTION 6% 6% 88%

DISTRIBUTION 3% 12% 84%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION 4% 12% 84%

DISTRIBUTION 2% 17% 81%

DISTRIBUTION 3% 15% 82%

DISTRIBUTION 8% 11% 81%

DISTRIBUTION 10% 10% 81%

DISTRIBUTION 5% 20% 75%

DISTRIBUTION 11% 10% 79%

DISTRIBUTION 4% 10% 86%

DISTRIBUTION -- 23% 77%

DISTRIBUTION -- 11% 89%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 7% 93%

DISTRIBUTION -- -- 100%

1 LogicMonitor Platform +96 21REVIEWS

2 Spiceworks Network Monitor +95 24REVIEWS

3 Progress WhatsUp Gold +91 69REVIEWS

4 ManageEngine OpManager +90 45REVIEWS

5 Corvil Analytics +87 21REVIEWS

6 Microsoft Systems Center Oper… +84 125REVIEWS

7 Nagios XI +82 73REVIEWS

8 SolarWinds Network Performan… +82 70REVIEWS

9 Cisco Prime Infrastructure +81 93REVIEWS

10 ExtraHop Platform +80 20REVIEWS

11 Micro Focus NOM +80 43REVIEWS

12 Broadcom (CA) Network Monito… +79 62REVIEWS

13 IBM Netcool Operations Insight +79 59REVIEWS

14 PRTG Network Monitor +73 28REVIEWS

15 ConnectWise Automate +71 28REVIEWS

16 Adrem NetCrunch +70 20REVIEWS

17 Zabbix +68 33REVIEWS

CATEGORY AVERAGE +83

- Riverbed SteelCentral Network … +77 19REVIEWS

- Motadata Infrastructure Intellig… +89 18REVIEWS

- nGeniusONE +83 18REVIEWS

- Icinga Monitoring +93 13REVIEWS

- AKiPS +100 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

58

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 19% 81%

- Real User Monitoring +100 8REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- NMSaaS Network Monitoring +83 5REVIEWS

- Pulseway +83 5REVIEWS

- BMC TrueSight Pulse +81 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

59

Commodity Features vs. Unique Features

DISTRIBUTION -- 8% 92%

DISTRIBUTION 3% 6% 90%

DISTRIBUTION 2% 12% 87%

DISTRIBUTION 4% 8% 88%

DISTRIBUTION 3% 12% 85%

DISTRIBUTION 4% 10% 86%

DISTRIBUTION 5% 11% 84%

DISTRIBUTION 7% 7% 86%

DISTRIBUTION 4% 14% 82%

DISTRIBUTION 5% 11% 83%

DISTRIBUTION 7% 10% 84%

DISTRIBUTION 5% 15% 80%

DISTRIBUTION 6% 16% 78%

DISTRIBUTION 10% 10% 80%

DISTRIBUTION 8% 14% 78%

DISTRIBUTION 11% 11% 78%

DISTRIBUTION 5% 31% 65%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION 8% 19% 72%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 22% 78%

DISTRIBUTION -- -- 100%

1 Corvil Analytics +92 21REVIEWS

2 ConnectWise Automate +87 28REVIEWS

3 ManageEngine OpManager +85 45REVIEWS

4 Spiceworks Network Monitor +84 24REVIEWS

5 Progress WhatsUp Gold +82 69REVIEWS

6 SolarWinds Network Performan… +82 70REVIEWS

7 Cisco Prime Infrastructure +79 93REVIEWS

8 IBM Netcool Operations Insight +79 59REVIEWS

9 Micro Focus NOM +78 43REVIEWS

10 Nagios XI +78 73REVIEWS

11 Microsoft Systems Center Oper… +77 125REVIEWS

12 ExtraHop Platform +75 20REVIEWS

13 Broadcom (CA) Network Monito… +72 62REVIEWS

14 Adrem NetCrunch +70 20REVIEWS

15 LogicMonitor Platform +70 21REVIEWS

16 Zabbix +67 33REVIEWS

17 PRTG Network Monitor +60 28REVIEWS

CATEGORY AVERAGE +78

- Riverbed SteelCentral Network … +64 19REVIEWS

- nGeniusONE +100 18REVIEWS

- Motadata Infrastructure Intellig… +83 18REVIEWS

- Icinga Monitoring +78 13REVIEWS

- AKiPS +100 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

60

DISTRIBUTION 10% -- 90%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 18% 60%

- Real User Monitoring +80 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +38 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

61

Security Frustrates vs. Security Protects

DISTRIBUTION -- -- 100%

DISTRIBUTION 2% 5% 92%

DISTRIBUTION 1% 11% 89%

DISTRIBUTION 2% 9% 88%

DISTRIBUTION -- 14% 86%

DISTRIBUTION 4% 8% 88%

DISTRIBUTION 4% 9% 87%

DISTRIBUTION 4% 10% 86%

DISTRIBUTION -- 19% 81%

DISTRIBUTION 5% 10% 85%

DISTRIBUTION 5% 12% 83%

DISTRIBUTION 3% 16% 81%

DISTRIBUTION 6% 12% 82%

DISTRIBUTION 6% 14% 80%

DISTRIBUTION 5% 20% 76%

DISTRIBUTION 8% 13% 79%

DISTRIBUTION 7% 15% 78%

DISTRIBUTION 4% 11% 86%

DISTRIBUTION -- 14% 86%

DISTRIBUTION 6% 6% 89%

DISTRIBUTION -- 17% 83%

DISTRIBUTION -- 15% 85%

DISTRIBUTION 11% -- 89%

1 Corvil Analytics +100 21REVIEWS

2 Microsoft Systems Center Oper… +90 125REVIEWS

3 Cisco Prime Infrastructure +88 93REVIEWS

4 ManageEngine OpManager +86 45REVIEWS

5 Spiceworks Network Monitor +86 24REVIEWS

6 IBM Netcool Operations Insight +84 59REVIEWS

7 SolarWinds Network Performan… +83 70REVIEWS

8 LogicMonitor Platform +82 21REVIEWS

9 PRTG Network Monitor +81 28REVIEWS

10 Adrem NetCrunch +80 20REVIEWS

11 Broadcom (CA) Network Monito… +78 62REVIEWS

12 Nagios XI +78 73REVIEWS

13 Progress WhatsUp Gold +76 69REVIEWS

14 ConnectWise Automate +74 28REVIEWS

15 ExtraHop Platform +71 20REVIEWS

16 Micro Focus NOM +71 43REVIEWS

17 Zabbix +71 33REVIEWS

CATEGORY AVERAGE +82

- Riverbed SteelCentral Network … +86 19REVIEWS

- Motadata Infrastructure Intellig… +83 18REVIEWS

- nGeniusONE +83 18REVIEWS

- Icinga Monitoring +85 13REVIEWS

- AKiPS +78 9REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

62

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- -- 100%

DISTRIBUTION -- 17% 83%

DISTRIBUTION 22% 17% 61%

- Real User Monitoring +100 8REVIEWS

- BMC TrueSight Pulse +100 5REVIEWS

- Datadog Network Performance … +100 5REVIEWS

- EventSentry +100 5REVIEWS

- Pulseway +83 5REVIEWS

- NMSaaS Network Monitoring +39 5REVIEWS

Emotional FootprintDetails

This section digs deeper into the emotional connection between software vendors and users, displaying user responses to a variety of specific “emotional spectrum” scenarios that express dimensionsof the vendor-client relationship and product effectiveness. These scenarios are organized thematically by category. Use this information to understand the details behind each vendor’s Net EmotionalFootprint score, and to target areas of particular interest or concern.

-4 -3 -2 -1

NEGATIVE

+1

NEUTRAL

+2 +3 +4

POSITIVE

EMOTIONAL SPECTRUM SCALE %POSITIVE

%NEGATIVE

EMOTIONALFOOTPRINT- =

-100 to +19 +20 to +39 +40 to +59 +60 to +79 +80 to +100

Network Monitoring Emotional Footprint Report

63