emotional quotient at workplace
TRANSCRIPT
EQ at Workplace
30% of employees make mistakes in work
purposely
27% of employees hide purposely from the boss
33% of employees confess to not putting
maximum effort
25% of employees took longer breaks
Some Statistics
IQ, EQ, SQ
IQ, EQ Importance
Emotional Quotient
Emotional Intelligence Quotient(EQ) is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation.
Being “heart smart,” not just “book smart.”
The History
The concept of emotional intelligence is popularized after publication of psychologist and New York Times science writer Daniel Goleman’s book Emotional Intelligence: Why ItCan Matter More Than IQ…Published in 1995
Daniel Goleman’s Emotional Intelligence Model• First is the person’s awareness of self• Next comes self management• The third area is called social awareness• The last aspect is relationship management
Emotional Intelligence Model
EQ – Illustration 1Stressful Situation
EQ – Ilustration 2
Group Conflict
• Co-worker A & Co-worker B
• Suggestions/Ideas
• Discuss
• Evaluate
• Suggestions/Ideas Accepted
• Damage Control
1. Develop Your Emotional Self-Awareness
2. Take Responsibility for Your Actions and Feelings
3. Remember –You Are Not Your Emotions
4. Put Yourself In The Other Person’s Shoes
5. Get Some Distance From The Bad Stuff
5 Tips to develop your EI
Advantates of Emotional Intelligence
Improves relationships
Improves communication with others
Better empathy skills
Respect from others
Manage emotions more confidently
Thank You
The Presenters The Mentor Haresh Gala (16) Prof. Moloy Chakraborty Vishal Gor(18)