employability skills aag - eric · 2013. 8. 2. · • employability skills are a set of broad...

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• Employability skills are a set of broad skills, including communication, problem-solving and teamwork. They are regarded by employers as very important — technical skills alone no longer suffice for people entering and advancing in the workplace. • An operational definition of ‘employability skills’ is needed to reduce industry and VET practitioner confusion associated with the term. Learners would also benefit from clarification. • The most significant development since 2002 is the embedding of employability skills into training packages, although disagreement remains over whether employability skills should be embedded at the qualification or unit of competency level. •Teachers are uncertain about how to teach and assess employability skills. Professional development programs could help to ensure that teachers are equipped to teach these skills. • Consistency continues to be an issue in assessing and reporting employability skills. Appropriate methods such as integrated assessment and descriptive reporting are required. NATIONAL CENTRE FOR VOCATIONALEDUCATION RESEARCH At a glance EMPLOYABILITY SKILLS KEY MESSAGES AUTHOR: BRIDGET WIBROW

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  • •Employabilityskillsareasetofbroadskills,includingcommunication,problem-solvingandteamwork.Theyare

    regardedbyemployersasveryimportant—technicalskillsalonenolongersufficeforpeopleenteringandadvancingin

    theworkplace.

    •Anoperationaldefinitionof‘employabilityskills’isneededtoreduceindustryandVETpractitionerconfusion

    associatedwiththeterm.Learnerswouldalsobenefitfromclarification.

    •Themostsignificantdevelopmentsince2002istheembeddingofemployabilityskillsintotrainingpackages,although

    disagreementremainsoverwhetheremployabilityskillsshouldbeembeddedatthequalificationorunitofcompetency

    level.

    •Teachersareuncertainabouthowtoteachandassessemployabilityskills.Professionaldevelopmentprogramscould

    helptoensurethatteachersareequippedtoteachtheseskills.

    •Consistencycontinuestobeanissueinassessingandreportingemployabilityskills.Appropriatemethodssuchas

    integratedassessmentanddescriptivereportingarerequired.

    NATIONALCENTREFORVOCATIONALEDUCATIONRESEARCH

    AtaglanceEMPLOYABILITY SKILLS

    KE

    Y M

    ESS

    AG

    ES

    AUTHOR: BRIDGET WIBROW

  • 2 EMPLOYABILITY SKILLS

    Inacompetitiveworkforceitisnotjusthavingtherightqualificationortechnicalskillsthatwilllandan

    individualajob;itcouldverywellbetheirinterpersonalskills.Howsomeonecommunicatesisoftenthefirst

    impressionanemployerhasofapossibleworker.Yet,itispreciselycommunicationskillsthatemployersfeel

    applicantsaremostlacking(DepartmentofEducation,EmploymentandWorkplaceRelations2011).

    Inlinewithmoderneconomies,workplacesareconstantlychangingandasaresultemployersarelookingfor

    employeeswhoareadaptableandwhohaveskillsbeyondthetechnical(Maxwell2010).Forexample,asurvey

    ofCEOsfoundthat33.1%ofemployersconsideremployabilityskillstobethemostimportantfactorwhen

    employinggraduates,whereasonly19.2%ratedrelevantworkexperienceaboveemployabilityskills(Australian

    IndustryGroup&Deloitte2009).

    This At a glancebuildsonthematerialonemployabilityskills1intheearlierNCVERpublications,Defining

    generic skills(NCVER2003a)andFostering generic skills in VET programs and workplaces(NCVER2003b),

    anddrawsonthe2002EmployabilitySkillsFrameworkdevelopedbytheAustralianChamberofIndustryand

    CommerceandtheBusinessCouncilofAustralia.Inadditiontoconsideringdevelopmentsintheareasof

    teaching,assessingandreporting,thispaperlooksathowemployabilityskillsaredeliveredandexaminesthe

    argumentsunderpinningeachoftheapproaches.

    DEFINING EMPLOYABILITY SKILLS

    TheAustralianChamberofIndustryandCommerceandBusinessCouncilofAustraliadefineemployabilityskills

    as‘skillsrequirednotonlytogainemployment,butalsotoprogresswithinanenterprisesoastoachieveone’s

    potentialandcontributesuccessfullytoenterprisestrategicdirections’(2002,p.3).Theirframeworkidentifies

    eightmainemployabilityskills.Theseare:

    • communication

    • teamwork

    • problem-solving

    • initiativeandenterprise

    • planningandorganising

    • self-management

    • learning

    • technology.

    Despitealltheattentiontheseeightskillshavereceived,thereisstillnooperationaldefinitionthattrainers

    canusewhendesigningcurriculaandassessmenttools.Thisdeficiencyleadstothissetofskillsbeingpoorly

    understoodbyVETpractitioners(AustralianFlexibleLearningFramework2009),nottomentionlearners.

    Althoughcalled‘employability’skills,theabilitiesencompassedbytheseskillshavebroaderapplication,being

    relevanttoavarietyoftasksindailylife,education,thelabourmarket,socialnetworksandinterpersonal

    relationships.Havingwell-developedemployabilityskillscanalsobeanadvantageinafluideconomicclimate

    —theycanhelpindividualstoprosperandcopewithchange(Callan2003).Employabilityskillstendtorequire

    ahighorderofmentalcomplexitysincetheyinvolveanactiveandreflectiveapproachtolife.Inthissense,

    theyaremulti-dimensional,comprising‘know-how,analytical,culturalandcommunicationskills,andcommon

    sense’(AllenConsultingGroup2006,p.12).

    INTRODUCTION

    1ThisAt a glancerefersto‘employabilityskills’,asitisthetermpreferredbyindustryandusedmostfrequentlyintheliterature.Othercommontermsincludegenericskills,keycompetencies,transferableskills,coreskillsandsoftskills.

  • AT A GLANCE 3

    Box 1 Timeline

    1985KarmelCommitteeQuality of education in Australia: report of the Review Committee, April 1985

    •LookedatthequalityofeducationinAustralia•Studentsshouldbepreparedforbotheducationand employmentbyattainingskills

    1991FinnReviewYoung people’s participation in post-compulsory education and training: report of the Australian Education Council Review Committee

    •Lookedattheimportanceofyoungpeopledeveloping keycompetenciessothattheyhavebothspecificskills forthejobandflexibility•Needstronggroundingingenericskillsandtransferable skills

    1992MayerCommitteeKey competencies: report of the committee to advise the Australian Education Council and Minsters of Vocational Education, Employment and Training on employment-related key competencies for post-compulsory education and training

    •Developedasetofsevenkeycompetencies: – Collecting,analysingandorganisinginformation – Communicatingideasandinformation – Planningandorganisingactivities – Workingwithothersandinteams – Usingmathematicalideasandtechniques – Solvingproblems – Usingtechnology•Recommendedthreeperformanceindicatorlevels•Recommendedassessmentinmultiplecontexts•Recommendedreportingatindividualandaggregate levels•Keycompetenciesbegantobeincorporatedin competencystandards

    1999AustralianIndustryGroupTraining to compete: the training needs of Australian industry: a report to the Australian Industry Group

    •Lookedatthehardskillsandsoftskillsthatneedtobe developedpriortorecruitment

    2002AustralianChamberofCommerceandIndustry&BusinessCouncilofAustraliaEmployability skills for the future

    •Evaluatedprogressofkeycompetenciesinitiatives•Conductedanextensivereviewofothergenericskills schemes•Conductedtwosurveysofindustryandemployerviewsof requiredskills•Definedemployabilityskills•DevelopedEmployabilitySkillsFramework

    2005NationalQualityCouncil •Providedendorsementofemployabilityskillsbeingmade explicitintrainingpackages•ReplacedKeyCompetencyFrameworkwiththe EmployabilitySkillsFramework

    2007NationalQualityCouncil •Endorsedtheuseofdescriptivereporting•Employabilityskillssummariesfortrainingpackage qualificationstobemadeavailableoninternet

    Source: Allen Consulting Group (2006); National Quality Council (2008); NCVER (2003a).

    HISTORICAL TIMELINE

  • 4 EMPLOYABILITY SKILLS

    TherearetwomainoptionsfortheformalintroductionofemployabilityskillsintoVETsectorprograms—either

    embeddedintrainingpackagesorkeptseparatefromthetechnicalandvocationalskills.Thedisadvantageofa

    separateapproachisthatlearnersmaynotseethevalueofemployabilityskillsiftheyareremovedfromtheir

    industrycontext(Cleary,Flynn&Thomasson2006).Embeddingthemintrainingpackagesmeansthattheyare

    integralandtailoredtotheindustry-endorsedcompetencies.Learnersbeingabletoseetherelevanceoftheskillsto

    workplacesiscentraltotheirembracingthem.

    TheNationalQualityCouncil’s2005endorsementforemployabilityskillstobemadeexplicitintrainingpackages

    provokeddebateoverhowtheyshouldbeembedded.Therehadpreviouslybeensomecriticismaboutthewaythis

    wasdone,withteachersinparticularscepticalaboutwhetherstudentswerereallygainingtheskillsneededtobe

    employableinarangeofjobsindifferentindustries(Callan2003).TheAllenConsultingGroup(2004)hadargued

    thatincorporatingemployabilityskillsconsistentlyacrosstrainingpackagescouldhelpeasethiscriticism,sincethey

    woulddemonstratetherelevancetotheworkplace,whatevertheindustry.

    InresponsetotheNationalQualityCouncil’sendorsement,Cleary,

    FlynnandThomasson(2006)developedaresourceforindividuals

    whoprovidetrainingandassessmentintheVETsector.Inthis

    resource,theyrecommendtheuseofanemployabilityskills

    statementandsummaryinalltrainingpackages.Sincethenthe

    11industryskillscouncilshaveadoptedthisapproachasthey

    reviewandreplaceexistingtrainingpackages.In2006theKey

    CompetencyFrameworkwasreplacedbytheEmployabilitySkills

    Frameworkandtheprovisionofemployabilityskillsstatements

    andsummariesisnowstandardpractice,withthesummaries

    individualisedtotheparticularindustry.Generally,undereach

    qualificationtheemployabilityskillsandtheirfacetsarelisted

    inanemployabilityskillssummary.Thefacets,whichmakeup

    eachoftheskills,havebeenmodifiedtoreflecttheneedsof

    theparticularqualification.TheNationalQualityCouncilhas

    developedawebsitewhichcontainsthesummarypagesforeach

    trainingpackage().

    Box2providesanexampleofhowthecommunicationskills

    neededfortheCertificateIinWorkPreparation(Community

    Services)andtheCertificateIinActiveVolunteeringhavebeen

    embeddedinthetrainingpackage.Box3showsthedifferencein

    communicationskillsrequiredfortheCertificateIIIinCommunity

    ServicesWorkandCertificateIIIinActiveVolunteering,compared

    withthecertificateI.

    EMBEDDING EMPLOYABILITY SKILLS IN TRAINING PACKAGES

    What are employability skill statements and summaries?

    TheDepartmentofEducation,EmploymentandWorkplaceRelations(2008a,2008b)hasreleasedguidelinesdescribingeachofthese.Thestatementprovidesanoverviewoftheemployabilityskillfacetsofaqualificationintermsofday-to-dayapplication,alsolistingtheskillsneededfortheoccupationsconcernedandcontainingexamplesoftheirapplication.Thesummarydescribestheemployabilityskillsrequirementsatthequalificationlevelandshouldbeconsistentacrosstrainingpackages.Italsoassiststrainersandassessorstoensurethattheyhaveincludedindustryexpectationsintheirlearningandassessmentstrategies.Theuseofemployabilityskillsstatementsandsummariescanhelptoprovideconsistencyinhowtheskillsareembeddedintotrainingpackages.

  • AT A GLANCE 5

    Box 2 Example of an employability skill embedded into the CHC08 Community Services Training Package:certificateIlevel

    EMPLOYABILITYSKILLS

    FACETS ADDRESSED: Industry/enterprise requirementsforthisqualificationincludethefollowing facets:

    Communication

    1.Listeningtoandunderstandingwork instructions, directions and feedback

    2.Speakingclearly/directlyto relay information

    3.Readingandinterpretingworkplacerelated documentation,such as safety requirements and work instructions

    4.Writingtoaddressaudienceneeds,such as work notes and reports

    5.Interpretingtheneedsofinternal/externalclientsfrom clear information

    6.Applyingbasicnumeracyskillstoworkplace requirementsinvolving measuring and counting

    7.Establishingandusingnetworks

    8.Sharinginformation(e.g. with other staff)

    9.Negotiatingresponsively(e.g. re own work role and/or conditions, possibly with clients)

    10.Persuadingeffectively

    11.Beingappropriatelyassertive(eg. in relation to safe or ethical work practices and own work role)

    12.Empathising(e.g. in relation to others)

    Note: If a facet is not needed, then it has a line through it or, if additional words are required, then they are inserted in bold italics.

    Source: Community Services and Health Industry Skills Council (2009, p.3).

    Box 3 Example of an employability skill embedded into the CHC08 Community Services Training Package:certificateIIIlevel

    EMPLOYABILITYSKILLS

    FACETS ADDRESSED: Industry/enterprise requirementsforthisqualificationincludethefollowing facets:

    Communication

    1.Listeningtoandunderstandingwork instructions, directions and feedback

    2.Speakingclearly/directlyto relay information

    3.Readingandinterpretingworkplacerelated documentation,such as safety requirements and work instructions

    4.Writingtoaddressaudienceneeds,such as work notes and reports

    5.Interpretingtheneedsofinternal/externalclientsfrom clear information

    6.Applyingbasicnumeracyskillstoworkplace requirementsinvolving measuring and counting

    7.Establishingandusingnetworks

    8.Sharinginformation(e.g. with other staff)

    9.Negotiatingresponsively(e.g. re own work role and/or conditions, possibly with clients)

    10.Persuadingeffectively

    11.Beingappropriatelyassertive(eg. in relation to safe or ethical work practices and own work role)

    12.Empathising(e.g. in relation to others)

    Note: If a facet is not needed, then it has a line through it or, if additional words are required, then they are inserted in bold italics.

    Source: Community Services and Health Industry Skills Council (2009, p.8).

  • 6 EMPLOYABILITY SKILLS

    Differencesremainaboutthebestwaytoincorporateemployabilityskillsintotrainingpackagesbutembedding

    thematthequalificationlevelistheoptionfavouredbytheindustryskillscouncils.AsCleary,Flynnand

    Thomasson(2006)suggest,thisoptionenablesassessmentofanindividual’sunderlyingknowledgeatagiven

    leveltoensuretheyhavetheappropriateskillsbeforeproceedingtoahigherqualificationlevelorajob.

    Othercommentators,suchastheAllenConsultingGroup(2006)andCushnahan(2009),arguethat

    employabilityskillsshouldbeembeddedattheunitofcompetencylevelintrainingpackages,asthisisthe

    levelatwhichtrainersteachandassess.Thisapproachmaymeanadditionalworkfortrainersandassessors

    astheywillbeassessingbothemployabilityandtechnicalskills.Theonuswouldbeontrainingpackage

    developerstoensuretheseskillsarewrittencoherentlyandcomprehensivelyintotrainingpackages.An

    alternativeoptionmightbeacompositemodelwhichdescribesallemployabilityskillsatthequalificationlevel

    andembedsindividualemployabilityskillsinspecificmodules.

    Therearethreeimportantissuestoconsiderwhenlookingathowemployabilityskillsaretaught.Theseare

    howwelltheyareunderstoodbyteachers,theimpactthishasonstudents,andwhetherthereisarolefor

    employers.

    VETteachersoftenbeginteachingafterhavingworkedinaparticularindustry;yet,theseteachersarealso

    expectedtoteachemployabilityskillstolearners,anditisinferredthattheyalreadypossesstheskillsand

    knowledgetoteachthem.TheminimumqualificationthesedaysforVETteachersistheCertificateIVin

    TrainingandEducation.Itspredecessors,theCertificateIVinAssessmentandWorkplaceTrainingandthe

    CertificateIVinTrainingandAssessmenthavebeencriticisedfortheirinadequaciesintheareaofemployability

    skills(Clayton2010;Cushnahan2009;Smith2010;Virgonaetal.2003).Itislikelythereforethatteacherswith

    thesequalificationsmaynotpossesstheknowledgeorunderstandingrequiredtoteachemployabilityskills(see

    Box4foracasestudyoftradeteachers).

    Butwhataboutthenewminimumqualification?Itisyettobedeterminedwhetherthisissuehasbeen

    appropriatelyaddressedintheCertificateIVinTrainingandEducation,butearlyreviewssuggestthatthebasic

    contentofthecertificateisthesame(Forward2010),whichmeansthatemployabilityskillsandtheirteaching

    willcontinuetopresentaproblem.Havingcurrentknowledgeofemployabilityskillsappearstobeatissue,and

    maybeovercomebytheprovisionofprofessionaldevelopmentprogramsforteachersthatfocusonthenature

    ofemployabilityskills,theirroleinthecurriculumandtheirassessment.

    TheAustralianFlexibleLearningFramework(2009)suggeststhatteachersneedtointroduceemployability

    skillsinastructuredwaytodemonstratetherelationshipbetweentheseskillsandtheirchosenfieldto

    learners;theyfurtherrecommendkeepingdiscussionsaboutemployabilityskillstiedspecificallytoworktasks.

    Unlesslearnersareabletorecognisetheimportanceofcommunication,problem-solving,planningskillsetc.to

    findingajob,navigatingaroundthejobmarketandbasicallybeing‘employable’,theymayfocusonacquiring

    onlythetechnicalskillstheyseeasrelevanttotheirchosenfield.

    Involvingemployersintrainingisonewaytohelpteacherstobetterunderstandemployabilityskillsandtheirlinks

    totheworkplace.Someoftheseskillsareeasiertolearnonthejobandemployersareideallyplacedto

    providetheopportunityforlearnerstopractiseinaworkenvironment.Inthiswaylearnerswillrapidlyrecognise

    theimportanceofbothsetsofskillstotheworkplace.Theresultislikelytobebetter-equippedgraduates,who

    understandthatthesearetheskillsthatemployerstakeseriouslywhenassessingcandidatesforjobs.

    TEACHING EMPLOYABILITY SKILLS

  • AT A GLANCE 7

    Box 4 Case study: trade teachers and teaching employability skills

    InherpaperBeyond Mayer: learning from delivering and assessing generic employability competencies,MaryCushnahan(2009)exploredhowtrainersunderstandemployabilityskillsandhowtheyapproachthedeliveryandassessmentoftheseskills.CushnahaninvestigatedtheseissuesthroughinterviewsoftradeteacherswhohadcompletedtheCertificateIVinTrainingandAssessmentandthetrainerswhoteachthecertificate.

    Cushnahan’sfindingsindicatedthattradeteacherswhoundertooktheCertificateIVinTrainingandAssessmentfeltthatemployabilityskillswereonlybrieflycoveredinthecourseandconsequentlytheywereunsureoftheirnatureandtheirrole.Thisuncertaintyledtoteachersbeingreluctanttoprovidetrainingandundertakeassessmentsontheseelements,whichinturnledtoemployabilityskillsbeingsidelined.

    Cushnahanfoundthatthetrainerswhoteachthecertificatethemselvesneededgreaterclarityaboutthescopeandcontentofemployabilityskills,asituationthatsuggeststheneedforprofessionaldevelopmentforbothteachersandtrainers.

    Source: Cushnahan (2009).

    InresponsetotheNationalQualityCouncil’sendorsement,theAllenConsultingGroup(2006)analysedvarious

    alternativestoembeddingemployabilityskillsintotrainingpackages.IntheirreporttothethenDepartment

    ofEducation,ScienceandTrainingtheysuggestedfiveoptionswiththeirdefiningcharacteristicsforassessing

    employabilityskills.Theseareshowninbox5.

    Box 5 Forms of assessment

    Generic•Reliesonthesubjectivejudgmentsoftrainersonalearner’semployabilityskills.•Areindependentofthetechnicalskillsinanunitofcompetency.•Lackcontextualisationtoindustry.•Assessmentmethodislessapplicableoutsidetheclassroomenvironment.

    Standardised•Isanobjectiveformofassessmentthatinvolvestheuseofaspecial-purposestandardisedinstrument.•Iscomparableacrossindividuals.•Canbeexpensivetoimplementandmaintain.•Maynotconveytheimportanceofemployabilityskillstolearners.•Doesnotprovidecontextualinformationforindustry.

    Integrated•Iscombinedwiththeassessmentoftechnicalskills.•Providesindustrycontextualisation.•Showsrelevanceofemployabilityskillstolearners.•Needsinputfromindustryindescribingwhatemployabilityskillsareneededforparticularqualifications.•Employabilityskillswillneedtobeembeddedintrainingpackages.

    Graded•Scoreslearnersontheiremployabilityskillswithagradeofperformance.•Demonstratesthehighvalueofemployabilityskillstolearners.•Worksbestwithemployabilityskillsembeddedintrainingpackages.•Makeslittlesensetogradeemployabilityskillsastechnicalskillsarenotgraded.

    Validated self-assessment•Collectevidenceforlearnersofemployabilityskillslearntandhaveevidencevalidatedbytheregisteredtraining organisation.•Creatingaportfoliowilldevelopthelearner’sawarenessofemployabilityskills.•Demonstratesthevalueofemployabilityskillstolearners.•Notcomparableacrossstudentsorinstitutions.

    Source: Allen Consulting Group (2006).

    ASSESSING EMPLOYABILITY SKILLS

  • 8 EMPLOYABILITY SKILLS

    Comparisonofthevariousoptionssuggeststhatintegratedassessmentistheidealapproachfortworeasons:

    individualscouldbecomparedandtherelevanceofemployabilityskillswouldbeobvioustolearners,asthey

    areassessedincombinationwithtechnicalskills.TheAllenConsultingGroup(2006)recommendthisapproach.

    Whenassessedaccordingtotheircriteriaof:valuetolearnersandemployers,trainingdelivery,easeof

    implementation,andvalidity,flexibilityandreliability,thiswasthebestperformer.

    However,employabilityskillsarenottheeasiesttoassess,assomerelatetoattitudesandarenotdirectly

    observable.Herebehaviourhastobeusedasaproxyforattitude,andcompetenceisbasedonthelearner’s

    performanceofthisbehaviour(Virgonaetal.2003).Competencyinemployabilityskillsshouldbeassessed

    accordingtothecriteria,knowledgeandskillsdescribedintheunitofcompetency(AllenConsultingGroup

    2006;Cleary,Flynn&Thomasson2006).Thereforehowemployabilityskillsarewrittenintoatrainingpackage

    willaffecthowtheyareassessed.

    Anotherissuewithassessingemployabilityskillsisdeterminingwhoshoulddecideontheassessmentmethod.

    Forassessmenttobenefitthelearner,ithastoberelatedtotheworkenvironment.Whoeverhasthefinal

    sayontheassessmentmethodneedstohaveanunderstandingofhowtheseskillstranslatetotheworkplace.

    Industry,theregisteredtrainingorganisationorteacher—eachpotentiallyhasaroletoplay.Astheeventual

    employeroflearners,industryshouldbeinvolvedintheexplicitspecificationoftheassessmentcomponent,

    whichwouldinvolveidentifyingrisks(forexample,isitahigh-riskenvironment?),whetherassessmentshould

    bedoneonthejob,theskillsneededandhowtheskillswillbedemonstrated(thatis,theconditionsandtime

    allowedetc.).Theapproachtoassessmentshouldbeconsistentacrossindustry,trainingorganisationsand

    teachers.

    Ifthegoalisconsistencyacrosstrainingpackages,thentheassessmentmethodshouldbedecidedbyindustry,

    butifthegoalisindividualisedassessmenttailoredtoworkplacesorstudents,thentheassessmentmethod

    shouldbedeterminedbytheregisteredtrainingorganisations.Asfarasteachersareconcerned,greatvariance

    inassessmentmethodsispossibleacrossindividualteachersteachingthesameunitofcompetency.However,

    suchanomaliescanbeavoidedwitharangestatementandanevidenceguidethatdealspecificallywith

    employabilityskills.Acombinedapproach,wherebytheindustrydeterminesasetofassessmentstandards

    butwhicharetailoredbytrainingorganisationstoclientneeds,couldprovidetheconsistencyandflexibility

    demandedoftheVETsector.Otherfactorsinfluencingthechoiceofassessmentincludethelocationofthe

    settingandthequalificationlevel.Aswellasthis,successfulassessmentofemployabilityskillsshouldinclude

    acleardefinition,explicitinformationforstudents,acknowledgmentofthestudent’ssignificantrolein

    assessment,andgoodguidelinesforassessors(AllenConsultingGroup2004).Goodassessmentshouldalso

    providefeedbackandnotbeonerous(AllenConsultingGroup2004).

  • AT A GLANCE 9

    Inadditiontohavingtheabilitytoeffectivelycommunicatetheirskillsinajobintervieworapplication,being

    abletoreporttheemployabilityskillstheyhavelearntisimportantforlearnerswhentheybecomejobseekers.

    Andforemployers,reportingcanimprovetheirunderstandingoftheemployabilityskillsdeliveredintraining

    packagesandassistinrecruitmentdecisions.TheAustralianJobs2011reportpointsoutthatemployersrelyon

    employabilityskillswhenchoosingbetweensuitablecandidates,particularlywhenthereisalargenumberof

    applicantsforaposition(DepartmentofEducation,EmploymentandWorkplaceRelations2011).

    Therearefourmainoptionsforreportingemployabilityskills,wherebyinformationontheindividualandthe

    trainingdeliveredisprovided.Thesearedescribedinbox6.

    Box 6 Forms of reporting

    ‘Competent’ or ‘not yet competent’•Indicateswhetheralearnerhasachievedcompetenceforeachemployabilityskill.•Doesnotprovideanyindicationoftheextenttowhichtheyarecompetent.•Doesnotenhancelearner’sknowledgeoftheemployabilityskillstheyhaveobtained.•IstheapproachusedelsewhereinVET.

    Levels of competency•Providesdifferentperformancelevelsforeachoftheemployabilityskills.•Indicatesthehighestlevelthatthelearnerhasachieved.•Couldbemistakenasaformofgrading.

    Descriptive•Usesshortsentencestodescribethenatureofemployabilityskillsdeveloped.•Textcouldbetakenfromtheemployabilityskillssummaryinthetrainingpackage.•Providescontextforthelearnerandemployer.•Couldbedifficultforreportingonlearnersonlyundertakingaunitofcompetency.

    Portfolios•Providesevidenceoftheskillsacquiredfromtraining.•Wouldbeuptothestudenttomaintain.•Canbeusedtodemonstrateemployabilityskillstoemployers.•Isbasedonthepremisethatthelearnerisbestplacedtoidentifytheemployabilityskillstheyhavedeveloped.

    Source: Allen Consulting Group (2006).

    DescriptivereportingistheNationalQualityCouncil’s(2008)preferredoption,asitprovidesasummaryofthe

    employabilityskillsattained.TheAllenConsultingGroup(2006),ontheotherhand,recommendsanapproach

    thatcombinesdescriptivereportingwithportfolios.Theyarguedthatdescriptivereportingperformedbeston

    theircriteriaofvaluetolearners,employers,andtrainingdeliveryaswellaseaseofimplementation,while

    portfolioswouldprovideinformationtoemployersontheemployabilityskillsdevelopedbythestudent.Since

    2006theuseofportfolioshasbecomethenormandin2009theywerealsoendorsedbytheAustralianFlexible

    LearningFramework(2009).Box7providesanexampleofaskillsportfolioreportingemployabilityskills.

    REPORTING EMPLOYABILITY SKILLS

  • 10 EMPLOYABILITY SKILLS

    Box 7 Example of communication skills in a skills portfolio

    Source: Queensland University of Technology.

    Asfarastheadvanceofemployabilityskillsisconcerned,themostsignificantdevelopmentsince2002has

    beentheNationalQualityCouncil’sendorsementoftheirintegrationintotrainingpackages;asanessential

    componentoftrainingpackages,theseskillsbecomerecognisedasimportanttogettingajob.Theirintegration

    intotrainingpackagesalsosignalledthatteacherswouldhavetoteachthem—andthatlearnerswouldhaveto

    takethemseriously.

    Thekeychallengesaheadlieinensuringthatteachersareequippedtoteachtheseskillsandthatappropriate

    andconsistentmethodsofassessingandreportingareavailableandutilised.Improvingtheabilityofteachers

    toeffectivelyteachemployabilityskillswillhaveaconcomitanteffectonlearners:theircapacitytoengage

    withthenotionofemployabilityskillsandtotransferwhattheyhavelearntduringtrainingtotheirfuture

    employmentwillbegreatlyexpanded.Theissueofconsistencyinreportingandassessmentstandardsacross

    trainingpackagesrequiresdirectindustryaction—perhapsthroughindustryskillscouncils.Finally,tofurther

    advancethecrucialpositionofemployabilityskillsintoday’strainingarenademandsanoperationaldefinition

    ofemployabilityskills,onethatcanbeusedwithequalunderstandingbyindustryandpractitioners.

    CONCLUSION

  • AT A GLANCE 11

    InattemptingtoaddresssomeoftheissuesraisedinthisAt a glance,theDepartmentofEducation,

    EmploymentandWorkplaceRelationshas,aspartoftheNationalFoundationSkillsStrategy,begun

    developmentofanemployabilityskillsframework.TheaimoftheSkillsStrategyistoaddressstructuralissues

    withinthenationaltrainingsystemtoimprovefoundationskills.Thisprojectisdueforcompletionmid-2012,

    afterwhichtheframeworkwillbeimplemented.Itishopedthatthisframeworkwillbesuccessfulinsetting

    consistentstandards,atthesametimeassistingteacherstoimprovetheirknowledgeandunderstandingof

    theseskills,fortheultimatebenefitofthenextgenerationoflearners.

    REFERENCES AllenConsultingGroup2004,Development of a strategy to support the universal recognition and recording of employability skills: a skills portfolio approach,DepartmentofEducation,ScienceandTraining,Canberra.

    ——2006,Assessment and reporting of employability skills in training packages,ReporttotheDepartmentofEducation,ScienceandTraining,Melbourne,March.

    AustralianChamberofCommerceandIndustry&BusinessCouncilofAustralia2002, Employability skills for the future,DepartmentofEducation,ScienceandTraining,Canberra.

    AustralianFlexibleLearningFramework2009,The impact of e-learning on employability skills development,DepartmentofEducation,EmploymentandWorkplaceRelations,Canberra.

    AustralianIndustryGroup&Deloitte2009,National CEO survey — Skilling business in tough times,AustralianIndustryGroup,Sydney.

    Callan,VJ2003,Generic skills: understanding vocational education and training teacher and student attitudes,NCVER,Adelaide.

    Clayton,B2010,‘TrainingtheVETworkforce:arewesucceedingorfailing?’presentedatNCVERResearchonToast,23June2010,Adelaide.

    Cleary,M,Flynn,R&Thomasson,S2006,Employability skills from framework to practice: an introductory guide for trainers and assessors,DepartmentofEducation,ScienceandTraining,Canberra.

    Cushnahan,M2009,Beyond Mayer: learning from delivering and assessing generic employability competencies,NCVER,Adelaide.

    DepartmentofEducation,EmploymentandWorkplaceRelations2008a,ES tool 8: Example employability skills statement,DepartmentofEducation,EmploymentandWorkplaceRelations,Canberra.

    ——2008b,ES tool 9: developing an employability skills summary,DepartmentofEducation,EmploymentandWorkplaceRelations,Canberra.

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    © Commonwealth of Australia, 2011

    ThisworkhasbeenproducedbytheNationalCentreforVocationalEducationResearch(NCVER)undertheNationalVocationalEducationandTrainingResearchandEvaluation(NVETRE)Program,whichiscoordinatedandmanagedbyNCVER,onbehalfoftheAustralianGovernmentandstateandterritorygovernments.FundingisprovidedthroughtheDepartmentofEducation,EmploymentandWorkplaceRelations.

    TheNVETREprogramisbaseduponprioritiesapprovedbyministerswithresponsibilityforvocationaleducationandtraining(VET).ThisresearchaimstoimprovepolicyandpracticeintheVETsector.ForfurtherinformationabouttheprogramgototheNCVERwebsite.

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    Theviewsandopinionsexpressedinthisdocumentarethoseoftheauthor/projectteamanddonotnecessarilyreflecttheviewsoftheAustralianGovernmentorstateandterritorygovernments.

    Anat a glanceisasynthesisofresearchfocusedonaparticulartopicofinterest,drawingoninformationfromvarioussources.

    ISBN 9781921955297 webedition

    ISBN 9781921955303 printedition

    TD/TNC 104.18