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employees.hr.gsu.edu/training

Spring 2014

Spring 2014Employee Training & Development Calendar

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NIZATIONAL LEARNING PLAN

Georgia State University

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Organizational Learning Plan CategoriesAcademies | Business Systems & Processes | Compliance | Worklife Balance & Wellness |

Lifelong Learning | Lecture Series | Executive Roundtable | Diversity & Inclusion

2Organizational Learning Plan CategoriesAcademies | Business Systems & Processes | Compliance | Worklife Balance & Wellness |


Table of Contents

Academies ntents7 The Art of Managing Up - Free

7 Basics of Supervision (FLSC) - $150

7 Boosting Employee Morale - Free

7 Business Etiquette and Professionalism (

OPC) - $75

7 Business Writing and Grammar Skills (OPC) - $50

7 Coaching Skills for Managers (MC) - $150

7 Dealing with Difficult People (OPC) - $150

8 Executive Leadership Academy for Women

(ELAW)

8 Fundamentals of Good Leadership - $150

8 Improving Interpersonal Communications

(OPC) - $150

8 Organization and Time Management (OPC) - $75

Skillport

9 Decision Making: The Fundamentals (SkillPort)

(FLSC)

9 Decision Making: Making Tough Decisions

(SkillPort) (MC)

9 Delegation Essentials: An Introduction to

Delegating (SkillPort) (FLSC)

9 Delegation Essentials: Overcoming Delegation

Problems (SkillPort) (MC)

9 Management Essentials: Delegating (SkillPort)

(MC)

Business Systems & Processes

11 Access Level I - Free

11 Access Level II - Free

11 Applicant Tracking System Powered by Taleo -

Free

11 Auto Insurance Program - Free

11 Create Impressive PowerPoint Presentations -

Free

11 Create Professional and Impressive Forms - Free

11 Defensive Driving Course – DDC 8 - Free

11 Emergency First Aid – What to Do Until Help

Arrives - Free

11 Employees’ Rights and Responsibilities: The

Policies and Procedures of GSU - Free

11 Golf & Utility Cart Driver Safety - Free

12 Holiday Safety Tips - Free

12 Intro to Spectrum/ Panther Mart - Free

12 Journal Entry - Free

12 Making the Most of Performance Evaluations

(FLSC) - Free

12 MS Excel Level I - Free

12 MS Excel Level II - $50

12 MS Excel Level III - $50

12 MS Project Level I - Free

12 MS Project Level II - $50

13 MS Project Level III - $50

13 Outlook on Steroids - $75

13 Panther Mart - Payment Request/Travel - Free

13 Panther Mart Requestor - Free

13 Performance Management and the Progressive

Discipline Process (FLSC) - Free

13 Query Basics – Part 1 - Free

13 Query Basics – Part 2 - Free

13 Reports and Related Inquiries - Free

14 Time for Results: Outlook for Productivity - $75

13 Performance Management and the Progressive

Discipline Process (FLSC)

Compliance

16 Introduction to Biosafety - Free

16 Creating a Civil Environment at GSU: Harassment

and Discrimination in the Workplace (MDCC) -

Free



Table of Contents

16 Creating a Civil Environment at GSU: Preventing

Sexual Harassment in the Workplace (MDCC)

(FLSC) - Free

16 Employees’ Rights and Responsibilities: The

Policies and Procedures of GSU - Free

16 The Grievance and the Complaint: What’s the

Difference (MDCC) - Free

16 Hazardous Waste Disposal and Chematix Training

- Free

16 Lawfully Recruiting for Diversity (MDCC) - Free

16 Radiation Safety Training - Free

17 Disability Accommodation at GSU (MDCC) - Free

17 URSA Education and Training Programs

Worklife Balance & Wellness

19 Clear Mind, Full Heart: Interactive Yoga and

Meditation - Free

19 Faculty and Staff Assistance (FASA): Training for

Supervisors and Managers - Free

19 Fight to Flight - Free

19 Managing the Stress of Change - Free

19 Mindful Yoga/Embodied Meditation - Free

19 Plan, Prepare, & React:

19 Active Shooter Response Training - Options for

Faculty, Staff and Students - Free

19 Signs and Symptoms of Substance Abuse in the

Workplace:

19 Training for Supervisors and Managers - Free

19 Staying Well - Free

19 Taming the Inner Beast: Learning to Control

Emotions - Free

19 Transforming Stress: Interactive Yoga and

Meditation - Free

Lifelong Learning

21 Building Your Brand (Lunch & Learn) - Free

21 Critical Thinking - $50

21 Fundamentals of Customer Service (OPC) - Free

21 Getting to Peace: Using Art as a Tool for Conflict

Resolution

21 GSU Talking Panthers Toastmasters

21 Improving Your Presentation Skills - $150

21 (Max. of 12 participants)

21 Trouble Managing Projects? (Lunch & Learn)

-Free

22 Understanding Your Communications Style Using

DiSC - $50

22 The Unwritten Rules of Engagement (Lunch &

Learn) - Free

Diversity & Inclusion

26 Creating an Inclusive Workplace - $45

26 Disability Accommodation at GSU (MDCC) - Free

26 Facilitate Diversity Dialogue Specific to

Workplace Needs

26 Managing Others in a Diverse Workplace (FLSC) -

Free

26 Managing Yourself in a Diverse Workplace - $40

26 Understanding Disability Accommodations for

Faculty & Instructors - Free



Organizational Learning Plan’s Purpose

The Department of Human Resources has collaborated across the University to create a more comprehensive approach to staff training and development through the implementation of an Organizational Learning Plan. An Organizational Learning Plan is used by individuals, teams and departments to plan and manage their own professional learning. An Organizational Learn-ing Plan is based on individual needs and on the emergent learning needs of an organization. Georgia State University’s Organizational Learning Plan also serves as a centralized location where staff can find all learning opportunities, trainings, and professional development courses offered.

Professional learning opportunities are focused around:

• Leadership/Management/Supervisory Learning Academies• Business/Professional Skill Development• Compliance/Ethics Requirements• Worklife Balance and Wellness Seminars and Events• Life Long Learning Opportunities• Lecture Series focused on Emerging GSU, State, National and International Issues• Executive Round Table Discussions focused on Emerging Issues Affecting Higher Education

Executives• Diversity and Inclusion

As we all strive to meet the goals of the University Strategic Plan, the Organizational Learning Plan is an excellent resource for employees at every level to create their own professional de-velopment plan, team development plans and departmental plans and receive certificates upon completion.

For more information on Georgia State University’s Organizational Learning Plan or if you are interested in adding your department’s learning opportunities to the Organizational Learning Plan, please contact the Organizational Development and Consulting Services Office at: (404) 413-3352 or [email protected].



1. Login to GSU Training and Development Registration System using your Campus ID and Password.

2. Using the calendar, click on the date of the course.3. Scroll down to the course of your choice.4. If there are seats available, there will be this symbol to the

far right of the course information: Click on this symbol.

5. If the course has no registration fee, you are registered for the course, which is indicated by “You have successfully registered for the specified course!” appearing right above your Current Registered Courses chart.

6. If the course requires a registration fee, a Request Payment pop-up screen appears. Select Check or Speedtype Number (enter your speedtype number in the field to the right) and click Submit Payment Method.

7. If you are having trouble registering, please send an email to [email protected].

Registrants will receive an email letting them know they have registered for the class.

AvailabilitySome courses have a registration limit. If the course is full, you are encouraged to check back occasionally before the course date to see if there have been any registration cancellations.

CancellationFee Classes Only: If you are unable to attend the course for which you have registered, you must cancel your registration at least seven days (1 week) prior to the class. If you do not cancel in this time frame, you will be charged for the course.

To cancel your class attendance, sign in to the registration system, click on the tab Your Schedule, and click on the to the right of the course information. This will remove you from class. Please cancel as soon as possible to open seats for those wishing to attend. If you are having trouble canceling a registration, please send an email to [email protected] or call 404.413.3352.

Low EnrollmentClasses may also be canceled due to low enrollment, defined as fewer than 10 registrants for courses with a registration fee and 5 registrants for all other classes. Course registration is examined one (1) week prior to class; a cancellation determination is made on a case by case basis based on enrollment. You will receive a cancellation notice by email.

Training LocationsTraining sessions are held in rooms across campus. Please check the Training & Development Registration System for class location. If there is a change in location from the original course posting, you will be notified via email. If you do not have access to email, please check the Training & Development Registration System before attending class.

AccommodationsIf you require reasonable accommodations to attend training sessions, please contact us at least two weeks prior to attend-ing the course.

LegendThe following programs are identified by an acronym in parentheses after the course title.

• Office Professionals Certificate (OPC)• Aspiring Leaders Certificate (ALC)• First-line Supervisors Certificate (FLSC) • Managers Certificate (MC)• Manager’s Duty of Care (MDCC)• Research Administrators Training

Registration Instructions

RegistrationTo Register: Go to the ▶directly to the registration portal: https://app.gsu.edu/training_reg/admin/login.cfm?system=12

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Provides professional and leadership development opportunities for employees at all levels.

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AcademiesThe Art of Managing Up - Free

“Managing up” means keeping your supervisor informed, being proactive, and, when you discover a problem, coming to the table with a solution or two. When someone tells you that you need to “manage up,” what he or she is really saying is that you need to stretch yourself. You need to go above and beyond the tasks assigned to you so that you can provide value to your team and department. This workshop examines how you can, by mastering the “managing up” concept, help oth-ers to recognize your value within the organization.

Basics of Supervision (FLSC) - $150Basic supervisory skills are indispensable if you want to get things done through other people. Supervision involves far more than “telling people what to do.” In this course you will enjoy the opportunity to confidentially assess your current supervisory skills. The course is then designed to help you increase your effectiveness in each of these skill areas. Learn the behaviors that every employee expects from a leader they are willing to follow. Discover how to plan and prioritize your work. Experience how to teach new employees the skills they need to succeed. Learn how to coach your employees to perform even more effectively. This course will focus on giving you practical solutions to the common problems faced by supervisors in today’s workplace.

Boosting Employee Morale - FreeThis 1.5 hour workshop will teach employees to address: the connection between low morale and interpersonal/intrapersonal conflict; ways in which morale influences the work environment; strategies to address morale-based conflict; and tips for keeping employees motivated.

Business Etiquette and Professionalism (OPC) - $75This interactive course will help you build strong business relationships with associates inside and outside your office or department and with customers. It will help you make a positive first impression and provide techniques to continue being positive and professional in daily work activities. The course will show you how to meet and greet others, perform appropriately in the work environment and use technology effectively. In addition, you will learn how to communicate with others in a positive manner when challenging situations arise inside the office and with other departments and customers.

Business Writing and Grammar Skills (OPC) - $50Writing letters and memos are part of most people’s daily workload. This class will help you to better understand the writing process, overcome the occasional writer’s block, and organize your information by using a specific method of development. Steps to writing sentences with impact, effective transitional phrases, principles of good memo writing, and how to structure different types of business letters are highlights of this course.

Coaching Skills for Managers (MC) - $150Coaching is fast becoming a competency that leaders and managers must have. This course covers a 5-step basic model in coaching. We address: Why Coaching, How to Create Trust, How to Coach, and Competencies that make a good coach like listening, questioning and providing feedback. We address two styles of coaching and the differences in using them in Performance and Career Coaching. The course has opportunities for you to practice…so bring examples with you that you would like to work on.

Dealing with Difficult People (OPC) - $150This hands-on and highly practical course will build your knowledge, skills and confidence to handle several types of conflict and difficult people. You will learn and practice proven techniques to maintain composure and reduce the tension with emotionally challenging colleagues. You will learn useful methods to understand sources of the conflict and uncover difficult people’s underlying needs and motivations. You will sharpen your ability to tactfully but firmly assert your own needs and desires in a conflict, while finding ways to work collaboratively towards mutually beneficial solutions.



AcademiesExecutive Leadership Academy for Women (ELAW)

Provides professional development for Georgia State University’s junior and senior leaders. Through collaboration with the Advancement of Women (AoW) Staff Steering Committee and the Robinson College of Business, the ELAW curriculum is designed to develop and enhance leadership skills. The program targets junior and senior female staff members from all segments of the University. Interested applicants should refer to the ELAW Application Packet 2014 which includes the application, leadership characteristic and skills, requirements, program summary, and additional program information.

Fundamentals of Good Leadership - $150This interactive course will teach you the essentials of the leadership process and help you earn respect as a trusted leader. It shows you how to master the five roles of a leader: role model, visionary, motivator, coach and change agent. It builds your skills in setting the example, the agenda, the direction, and the expectations for others to follow. It deepens your skills in engaging, influencing, and inspiring others to follow your lead and do their best. It strengthens your ability to delegate, coach, and hold others accountable for improved performance. It will help you build a unified team of committed high-performing colleagues.

Improving Interpersonal Communications (OPC) - $150What Did You Say? This course is designed to improve interpersonal communications with all people. Utilizing the DiSC Profile as a foundation for discussion, participants will have an opportunity to identify their dominant personality style and the way it translates into their communication style. Additionally, this course provides participants with a reality-based definition of good communication.

Organization and Time Management (OPC) - $75Get 21st century ideas to age-old time management challenges. Attend this course and get a fresh perspective on time and self-management. You’ll transform your work day when you learn how to: manage your energy cycles, build a producer’s mindset, determine goals for daily production, manage multiple priorities, and prioritize for the most vital and urgent tasks. In addition, you’ll learn how to choose a time management tool that works for you instead of you working for the tool. Once you internalize these principles, you’ll become a master at managing the chaos, bedlam, and pandemonium that surrounds you on a daily basis.

http://aofw.gsu.edu/files/2013/04/ELAW-Application-Packet-2014.docx



Academies: Skillport CoursesDecision Making: The Fundamentals (SkillPort) (FLSC)

This course introduces you to the fundamentals of decision making and illustrates techniques to help you become an effective decision maker. The course first walks you through the steps of a widely accepted decision-making process. Then it leads to a description of the factors influencing your decision-making style and shows how to adapt that style to suit a given situation. So you’ll have everything you need to start on the road to becoming an effective decision maker. Materials designed to support blended learning activities aligned with this course are available from the Resources Page in SkillPort.

Decision Making: Making Tough Decisions (SkillPort) (MC)This course reviews a number of these decision-making challenges and introduces strategies for dealing effectively with uncertainty, making informed trade-offs using a systematic process, and placing appropriate trust in your intuition when making difficult decisions. Materials designed to support blended learning activities aligned with this course are available from the Resources Page in Skillport.

Delegation Essentials: An Introduction to Delegating (SkillPort) (FLSC)This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees’ skills and capabilities, and encouraging accountability. The course also outlines some of the qualities that successful delegators possess, such as trust in their employees and a willingness to take risks. Finally, it covers the different styles of delegation, including when it’s most appropriate to use each one.

Delegation Essentials: Overcoming Delegation Problems (SkillPort) (MC)This course introduces methods that managers can use to address their own delegation errors, such as improving commu-nication about tasks and distributing tasks more equally. It also provides techniques managers can use to address skills-based delegation problems with employees, such as providing additional training and time-management coaching. Finally, it covers some effective practices for dealing with employees who lack confidence and motivation when presented with new tasks.

Management Essentials: Delegating (SkillPort) (MC)This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and iden-tifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through delegation, including providing your direct report with all the information they require to carry out the task. Finally, the course cov-ers the importance of monitoring delegated tasks, including checking in and getting feedback on the tasks you delegate. Materials designed to support blended learning activities aligned with this course are available from the Resources Page in Skillport.



Provides training to teach and expose employees on how to do business using various business systems and processes

at Georgia State University

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Provides training to teach and expose employees on how to do business using various business systems and processes at

Georgia State University.



Business Systems & ProcessesAccess Level I - Free

This course covers the basic functions and features of Access 2010. After an introduction to database concepts and the Access environment and Help systems, students learn how to design databases. Then they work with tables, fields, and records; sort and filter data; and set field properties and data entry rules. Students then learn about queries, forms, and reports. Prerequisite: Must know Windows.

Access Level II - FreeLearn the fundamentals of Access as you work with tables, queries, and the important importing! After this course, you will be able to: create your own database from scratch; design and optimize tables for storing information; create text, numeric and other types of data fields; relate tables using referential integrity for effective data structures; and import and export data from Access. Prerequisite: Access Level I.

Applicant Tracking System Powered by Taleo - FreeThis course provides hiring managers and internal employees the necessary knowledge on how to post vacancies, manage applications and submit qualified candidates for recommendation. Individuals learn about system functions and methods to decrease hiring turnaround time, including techniques and strategies for identifying the most qualified candidates.

Auto Insurance Program - FreeDo you or others use your personal vehicle for GSU business? Find out what the State covers.

Create Impressive PowerPoint Presentations - FreeFor users who build PowerPoint presentations, this course shows the tips and tricks to build superior presentations. Wow your audience with interesting animations and engaging custom graphics. Course goals create customized presentations with templates. Add special effects. Use the slide, notes, and handout masters. Create, edit, and import charts. Manage hyperlinks. Create custom shows.

Create Professional and Impressive Forms - FreeLearn how to create beautiful professional looking forms for Georgia State University and beyond! Learn about the form creation tools found in Word 2010 and how to produce electronic forms that are visually pleasing and easy to navigate. The course covers designing a form; capturing data effectively with drop down lists, date pickers, and check boxes; and adding controls for repeating data using the Word Content Control Toolkit. The course also includes protecting and distributing forms. This course includes five real-world projects. Exercise files accompany the course.

Defensive Driving Course – DDC 8 - FreeA two day course on defensive driving. Attendance at both courses required. No multiple registrations or late admissions.

Emergency First Aid – What to Do Until Help Arrives - FreeInformational level only. Review of first aid basics. Not a certification course.

Employees’ Rights and Responsibilities: The Policies and Procedures of GSU - FreeAs an employee, do you know what your responsibilities are in working at GSU? Are you aware of the many resources available to you if you have a problem or issue? If not, then this class is for you. This session will cover the main policies related to the employee’s work environment, who to contact for help, and how to access certain resources.

Golf & Utility Cart Driver Safety - FreeMandatory training for GSU drivers. Recommended training for personal use.



Business Systems & ProcessesHoliday Safety Tips - Free

Learn how to have a safer holiday – on and off the job.

Intro to Spectrum/ Panther Mart - FreeThis course provides training on the basic navigation of the PeopleSoft Financials and Panther Mart tools and basic con-cepts of Financials operations.

Journal Entry - FreeThis course provides training on the general ledger module. A journal is the vehicle used to correct/adjust previously recorded transactions, process interdepartmental invoices, transfer expenditures, record departmental sales & service revenues, agency expenses and continuing education revenue and expenses. Participants will be taught how to create, modify, delete, print, and approve a journal, inquire on a journal and troubleshoot errors.

Making the Most of Performance Evaluations (FLSC) - Free Managers have the dual tasks of evaluating performance of supervisors as well as reviewing evaluations prepared by super-visors. In both situations, managers must ensure that performance evaluations are fair, job-related, and absent discrimina-tory content and impact. Even more challenging, managers must ensure that performance appraisals meet legal guidelines, as well as maintaining employee morale and productivity. This course reviews such topics as avoiding discrimination in performance evaluations and in the evaluation process, evaluating a diverse workforce, setting goals and objectives, im-proving performance appraisals and the role of managers in the review process.

MS Excel Level I - FreeExcel is one of the most powerful and frequently used tools in an office. This course introduces Excel to beginning students who don’t know or use Excel often if at all. Learn to speed up data entry. This course will train you on how to: modify a worksheet, format by adding borders and changing column width and row height, set page breaks and manage the view of large worksheets and so much more! Prerequisite: Must know Windows.

MS Excel Level II - $50Can you multi-task? Learn how to work with large worksheets efficiently, using 3-D formulas in multiple worksheets and workbooks at the same time. Calculate data with a variety of advanced formulas. Analyze data with logical Vlookups and Hlookups functions. Course topics include the important four Fs: formatting, fills, formulas, and filters. Prerequisite: MS Excel Level I.

MS Excel Level III - $50Can you multi-task? Learn how to work with large worksheets efficiently, using 3-D formulas in multiple worksheets and workbooks at the same time. Calculate data with a variety of advanced formulas. Analyze data with logical Vlookups and Hlookups functions. Course topics include the important four Fs: formatting, fills, formulas, and filters. Prerequisite: MS Excel Level I.

MS Project Level I - FreeMaybe you’re responsible for a long, complex project and you have never used this program before. What now? It’s a fact we don’t always manage our time wisely. See and act on your task in one location. Learn from scratch with a clean slate, which you can then populate with tasks, resources, and other schedule information.

MS Project Level II - $50Once you have a better idea of what must be done and how all the parts relate to each other in your project, you can be-gin to adjust the schedule. In Project, the default working times are 8:00 A.M. to 5:00 P.M. weekdays, with an hour off for lunch. You can set calendars for your whole project, specific tasks, and resources doing work on the project.



Business Systems & ProcessesMS Project Level III - $50

Create links (dependencies) between the tasks in your task list. If one task runs late, it affects the next one in line. After you create tasks in a project, you need to link them to show relationships between them. Project provides additional types of task links so that you can model your project realistically. Learn that and much more to streamline your life.

Outlook on Steroids - $75For advanced Outlook users! If you’ve conquered the basics of Microsoft Outlook and want to know how little known features can take your productivity to the next level, sign up for this class. You’ll learn how to take advantage of the differences between the To-Do List, To-Do Bar and the Tasks folder and how to use the Tasks folder to drive project efficiency and production. You’ll be introduced to amazing new features such as Quick Steps, “View as Conversation”, and the Quick Access tool bar. An added bonus is learning how to be more productive with Categories, Reminders, and Calendar tools that help you set and attain goals that are just out of reach.

Panther Mart - Payment Request/Travel - FreeThis course provides training for those people who will be requesting payments for less than $5,000 and generally these transactions include processing invoices, reimbursements, payments to independent contractors/consultants, food purchases, non-employee travel reimbursements, relocation and moving expenses, scholarships/fellowships and stipends. This course also provides training for those people who process travel for their departments and/or units. Only Employee and Student travel will be processed using the Panther Mart Travel Authorization form.

Panther Mart Requestor - FreeThis course provides training for those people who will be procuring goods and services, equipment purchases and consultant agreements. This course will cover shopping using catalog, non-catalog and punch-out catalog; assigning carts; reviewing carts and assigning accounting and workflow information; submitting the purchase requisition into workflow, approving transactions and receipting goods.

Performance Management and the Progressive Discipline Process (FLSC) - FreeThis course details strategies to promote positive employee relations and Georgia State’s progressive disciplinary process. It identifies ways to motivate employees. It provides modeling and practice in how to hold discussions with staff members about unacceptable performance when coaching and feedback have failed to correct performance. The group will also discuss procedures for documentation and handling emotions under pressure.

Query Basics – Part 1 - FreeThis course provides training on the basic concepts of the PeopleSoft Financials Web query tool. A Query is an inquiry tool that allows users to easily retrieve specific data from the PeopleSoft system by specifying the records, fields and criteria to be applied to the search. Participants will be taught how to view existing queries, create a basic query, use the selection criteria and aggregate functions, download query results to an excel spreadsheet and find data in the PeopleSoft system.

Query Basics – Part 2 - FreePart 2 of the Query Basics course held on 12.10.13. Attendance at Part 1 is mandatory.

Reports and Related Inquiries - FreeThis course provides training on the various reports that are available to users and tells what the reports are used for (i.e., expenditure review). The course covers how to find financial information quickly, view detailed information using drill down features for purchase orders, vouchers, payments, journals and your budget. Participants will also learn how to run reports, print reports and monitor their budgets.



Time for Results: Outlook for Productivity - $75If you want to leave the office on time, then attend this class that teaches you how to use features in Microsoft Outlook to get more done in less time. You’ll learn how to use the new and improved Outlook ribbon, maneuver efficiently through the Outlook folders with easy click and drag techniques, use the Inbox and the Calendar as pseudo “to-do” lists and work with the Calendar as a planning tool. To complete the training, you’ll learn how to use Voting Buttons and how to survive the avalanche of email that dumps into your Inbox on a regular basis. Use the techniques taught in the class and you’ll be more productive – guaranteed.

Business Systems & Processes



Provides training to educate managers and employees on the laws, regulations and University policies that apply to

their day-to-day job responsibilities.

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ComplianceIntroduction to Biosafety - Free

Learn best practices and procedures for working with potentially biohazardous materials.

Creating a Civil Environment at GSU: Harassment and Discrimination in the Workplace (MDCC) - Free

Upon completion of this course, you will understand: the wide range of behaviors that may constitute discrimination and harassment; that free speech rights don’t apply in the workplace; what constitutes a tangible employment action; and that everyone has a right to work in an environment free from discrimination and harassment.

Creating a Civil Environment at GSU: Preventing Sexual Harassment in the Workplace (MDCC) (FLSC) - Free

So you refer to a co-worker as “dear,” “babe, “and “darling” or inquire about their sexual identity...What is the big deal? Can your behavior in the workplace be defined as sexually harassing? Learn more about the definition of sexual harassment, appropriate and inappropriate behavior in the workplace, and the University’s policy on Conflict of Interest in Amorous Relationships.

Employees’ Rights and Responsibilities: The Policies and Procedures of GSU - FreeAs an employee, do you know what your responsibilities are in working at GSU? Are you aware of the many resources available to you if you have a problem or issue? If not, then this course is for you. This course will cover the main policies related to the employee’s work environment, who to contact for help, and how to access certain resources.

The Grievance and the Complaint: What’s the Difference (MDCC) - FreeWhat is a grievance? What is a complaint? When should an individual file a grievance versus a complaint? What is a manager’s responsibility once a grievance or complaint is filed? Gain a better understanding of the grievance and investigative processes, time frames, referrals, steps to follow, and a manager’s role/responsibility in monitoring the environment.

Hazardous Waste Disposal and Chematix Training - FreeLearn best practices and procedures for working with and disposing potentially hazardous materials.

Lawfully Recruiting for Diversity (MDCC) - FreeLearn how to avoid discrimination complaints related to unfair recruitment/selection. Gain a better understanding of pitfalls, best practices, and the ODDEP review process during a hire.

Radiation Safety Training - FreeA Chematix/Radiologistics question and answer session will take place after class.



Disability Accommodation at GSU (MDCC) - FreePREREQUISITE: You must supervise at least 1 person to attend this class.

This course takes a closer look at the Americans with Disabilities Act Amendments Act and the implications it has on the workplace. Upon completion of this course, you will understand: the wide range of behaviors that may constitute discrimination and harassment; that free speech rights don’t apply in the workplace; what constitutes a tangible employment action; that everyone has a right to work in an environment free from discrimination and harassment; and harassment and discrimination in the workplace.

URSA Education and Training ProgramsGeorgia State University seeks to maintain the highest standards of research consistent with federal, state and local regulations in order to ensure proper treatment of human and animal subjects, address lab and biosafety issues, ensure compliance with export control regulations, as well as radiation and environmental safety. To ensure we do so, we offer training in the following areas: Introduction to Biosafety, Hazardous Waste Disposal and Chematix Training, and Introduction to Radiation. You may register for these course through the Training & Development Registration System.

URL: https://app.gsu.edu/training_reg/admin/login.cfm?system=12

Compliance

https://app.gsu.edu/training_reg/admin/login.cfm%3Fsystem%3D12



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Provides opportunities to employees that promote lifestyle as a key to health, wellness and balancing work and

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Worklife Balance and WellnessClear Mind, Full Heart: Interactive Yoga and Meditation - Free

This interactive course offers breathing and meditation techniques and gentle yoga, emphasizing stress reduction and relaxation.

Faculty and Staff Assistance (FASA): Training for Supervisors and Managers - FreeThis course examines the role of FASA and how and when to make a supervisory referral.

Fight to Flight - FreeThis interactive course is designed to teach techniques to prevent and escape from an attack.

Managing the Stress of Change - FreeThis course offers tips on putting yourself in charge of learning how to manage and survive in a changing workplace.

Mindful Yoga/Embodied Meditation - FreeThis interactive course offers breathing and meditation techniques and gentle yoga, emphasizing stress reduction and relaxation.

Plan, Prepare, & React: Active Shooter Response Training - Options for Faculty, Staff and Students - Free

The goal of this course is to provide participants with emergency response options should they become involved in an active shooter situation on campus or in the community.

Signs and Symptoms of Substance Abuse in the Workplace: Training for Supervisors and Managers - Free

This compliance course educates supervisors and managers on a growing concern in the workplace contributing to loss of productivity - poor morale and increased absenteeism. The objectives include reviewing the Drug Free Workplace Act, Georgia State’s policies, exploring signs/symptoms of substance abuse, and defining the supervisor’s role in the workplace.

Staying Well - FreeThis course offers tips on how to stay healthy and improve your health.

Taming the Inner Beast: Learning to Control Emotions - FreeThis course helps participants learn skills for managing emotions in provocative situations.

Transforming Stress: Interactive Yoga and Meditation - FreeThis interactive course offers breathing and meditation techniques and gentle yoga, emphasizing stress reduction and relaxation.



Provides employees with opportunities to become lifelong learners. Many of the topics may provide a competitive

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Lifelong LearningBuilding Your Brand (Lunch & Learn) - Free

Have you ever wondered what the top 3 responses are when somebody is asked “What do you know about YOUR NAME HERE?” This interactive course discusses the importance of identifying your professional BRAND at Georgia State University. Together, we will examine if your BRAND reflects the qualities by which you want to be defined. Does it easily identify your passions and areas of specialty? Or does it say something else? This course is for the professional who is interested in developing strategies to build their BRAND in preparation for the next opportunity that is on its way!

Critical Thinking - $50Raise your game! Critical Thinking facilitates breaking down arguments into their constituent parts and clarifying what evidence lends support to what conclusion. This is the first step towards one’s critical engagement with ideas. Critical Thinking also helps you clearly articulate arguments of your own. The ability to present a coherent and persuasive case for a position is a major asset to anyone. Critical Thinking enables you to think independently, make better decisions, solve problems systematically, and think more creatively. With Critical Thinking in your toolkit, you will be able to detect inconsistencies and common mistakes in reason, recognize your own assumptions and biases, identify the importance and relevance of various ideas, and reach well-reasoned conclusions and solutions.

Fundamentals of Customer Service (OPC) - FreeLooking at exceptional models of customer service in the corporate world, some significant questions can be answered. What does it take to raise the level of customer service Georgia State employees deliver to internal (faculty and staff) and external (students and visitors) customers? Attendees will be challenged to determine their own customer service vision and then to deliver on this vision.

Getting to Peace: Using Art as a Tool for Conflict ResolutionCome join new and seasoned Conflict Resolution practitioners, local artists, and undergraduate and graduate students as they network, discuss creative ways to create a peaceful community, and meet and mentor emerging leaders. As this year’s theme indicates, the various presenters will be discussing the use of art, in its various forms, to impact change and foster peace. More Information - http://www2.gsu.edu/~wwwomb/crsymposium2.htm

GSU Talking Panthers ToastmastersThe GSU Talking Panthers Toastmasters Club is apart of an international movement to improve effective oral communication among the Georgia State University community. GSU Talking Panthers is an extension of Toastmasters International, an organization that helps men and women of every ethnicity, education level and profession build their competence in communication so they can gain the confidence to lead others.

Additional information can be found at http://www.talkingpanthers.org/

Improving Your Presentation Skills - $150(Max. of 12 participants)

Delivering effective presentations is a key to professional success. Come and learn how to overcome your presentation fears and nervousness. Learn how to develop a great opening, gain the audience’s attention, deliver a speech with impact, and close a speech effectively. This is an experiential and interactive course in which you will create and present a short speech.

Trouble Managing Projects? (Lunch & Learn) -FreeBring your Lunch & Learn the basic steps of properly managing a project. What is a project? What is a task? Learn the difference and meet your fellow GSU employees.



Lifelong LearningUnderstanding Your Communications Style Using DiSC - $50

DiSC is a personal assessment tool used to improve work productivity, teamwork and communication. DiSC is non-judgmental and helps people discuss their behavioral differences. As a participant in this class, you will complete the DiSC assessment two weeks prior to this class date. The assessment is a series of questions whose answers are used to produce a detailed report about your personality and behavior.

The Unwritten Rules of Engagement (Lunch & Learn) - FreeSo you say, “No one told me, I’ve never seen that in writing.” Well, the truth is, you are still being held to certain standards of professionalism in the workplace. Why not come out and learn the Unwritten Rules of Engagement!

Transforming a Difficult Work Environment: Addressing Bullying and Incivility - FreeTransforming a Difficult Work Environment is a workshop which addresses how to recognize and deal with harmful interpersonal behavior on the job. Issues discussed include:

• Howindividualandgroupactionscanundermineworkplaceproductivityandmorale• Conditionsthatfosterbullyingandmobbinginorganizations• Pro-activestrategiesforcreatingamorerespectfulandcivilworkclimate



Provides opportunities for staff to engage in discussions that impact Higher Education, Governmental and Global Issues.

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Provides opportunities for University Executives to engage around issues that impact decision making.

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Provides opportunities for staff to engage in discussions that impact Higher Education, Governmental and Global issues.

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Diversity & InclusionCreating an Inclusive Workplace - $45

This 3-hour course challenges participants to rethink their definitions and perceptions of diversity. It creates a space and provides tools to assist participants in building a new model for addressing conflict around differences in the workplace. The course features interactive exercises that allow participants to draw upon their experiences working with people from diverse populations. The facilitator provides valuable learning opportunities that promote diversity and the creation of an inclusive workplace environment and inspires individual excellence. Participants will be required to take a diversity profile instrument before the course and will receive a GSU Diversity Passport tool listing courses, activities, lectures, concerts, etc., specific to the GSU campus/community to assist in their continued development.

Disability Accommodation at GSU (MDCC) - FreeThis course takes a closer look at the Americans with Disabilities Act Amendments Act and the implications it has on the workplace. Upon completion of this course, you will understand: the wide range of behaviors that may constitute discrimination and harassment; that free speech rights don’t apply in the workplace; what constitutes a tangible employment action; that everyone has a right to work in an environment free from discrimination and harassment; and harassment and discrimination in the workplace.

Facilitate Diversity Dialogue Specific to Workplace Needs The content of this course begins with established baseline content around creating a safe space for dialogue in engaging topical conversations on workplace diversity. Additional course content will be tailored to meet the specific needs of the individual unit, department, etc. Contact must be made with the director of Diversity Education Planning to discuss: the topic and scope; why the course is needed; and desired outcomes for participants. Please contact the Office of Diversity Education Planning at 404-413-2564 to schedule.

Managing Others in a Diverse Workplace (FLSC) - FreeThis 3-hour interactive course is a follow-up course to Managing Yourself in a Diverse Workplace. This course focuses on those who manage others. It explores such cultural characteristics as those above the surface as well as those that are hidden or below. It addresses perceptions that often misinform the reality that sometimes leads to biases and prejudice. Further, this course facilitates participants’ clarification of those diversity competencies needed to manage others more effectively in a diverse and global workplace.

Managing Yourself in a Diverse Workplace - $40This 3-hour course engages participants in interactive learning exercises to increase self-awareness about their strengths and challenges around differences and similarities. Participants will be required to take a diversity profile instrument before the course so that they will gain personal insight into their comforts and challenges regarding race, gender, sexual orientation, religion, culture, etc. Participants will receive a GSU Diversity Passport tool listing courses, activities, lectures, concerts, etc., specific to the GSU campus and community. This tool as used will assist as a follow-up towards increased personal awareness, expanded knowledge and the ability to demonstrate diversity competencies.

Understanding Disability Accommodations for Faculty & Instructors - FreeWe want every student to succeed at GSU and when students who identify as disabled have approved accommodations through the Office of Disability Services it is important that we understand our role and responsibilities in insuring those accommodations are made. Come find out what the responsibilities of the instructor are, what the responsibilities of the student are and what to do if you are unsure.

employee training & development calendarmanagers.hr.gsu.edu/files/gravity_forms/1-02e6ecd... ·...

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