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Empower School of Health Focus Areas: PSM, Learning & Development, Technology for Health Board Member of People that Deliver

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Page 1: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower School of Health

Focus Areas: PSM, Learning & Development, Technology for Health

Board Member of People that Deliver

Page 2: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Former President of Ghana on Empower School of Health

“Universal health coverage needs global

public health leaders with vision and the

capability to bring about change. Empower’s

work in leadership and human resources for

health has played a vital role in creating

global impact.”

His Excellency John A. Kufuor,

President of Ghana

Page 3: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Introducing Empower

Empower School of Health is a global healthacademic, research and consulting institutewhich builds empowered communities. TheSchool offers services in these areas including butnot limited to:

• Research and Technical Assistance• Learning and Development for building

human resource capacity• Health Systems Strengthening

Page 4: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Our Reach

Countries: Afghanistan, Cambodia, Nepal, Myanmar, Fiji, Vietnam, TimorEthiopia, Zambia, Zimbabwe, Uganda, Nigeria, Burundi, Lesotho, Liberia, DRC, Malawi,Sudan, Moldova, Russia, Ukraine and many more

Organizations: UNDP, UNFPA, UNICEF, UNOPS, WHO, UNAIDS, UNRWA, USAID,Ministries of Health, AGPAF, CHAI, Chemonics, Care International, Save the Children,Red Cross, USP and many others

Participant’s profile: Procurement Officers, Regulatory Officers, Supply Chain Specialists,Forecasting and Capacity Building Officers, Senior Pharmacy Technicians, QA Specialists,National Disease Surveillance Officers, Chief TB/HIV officers and many more

250,000Students Trained*

46Countries Reached

50+Organizations

Supported

*Completed, Ongoing & Planned for 2017

Page 5: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Global Pharmaceutical

Management

Digital Solutions for

Health

Learning and Development

Areas of Expertise and sample work in India and Globally

Page 6: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower’s Learning & Development Strategy

Multi-disciplinary Approach

(360 degree view)

Anthropology &

Behavioral

Science

Health

Professionals

(public health,

doctors,

pharmacists, lab

tech etc.)

Domain

experts

(disease specific,

supply chain,

L&D)

Instructional

Design

Engineering

&

Coding

Page 7: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Training Design Methodology

Pre-assessment

Customization of Courses

Training Delivery

Continued Assistance

LMS Platform

Using Empower’s Training Needs Assessment Tool – Competency Mapping at a country level and organizational level(Pilots completed: Govts of Indonesia, Philippines, Pakistan)

Courses are developed based on the assessed needs of the target audiencee.g. : UNDP-certified Basic and Advanced courses developed in Public Health PSM

Training delivered through online learning, face-to-face workshops and blended learning

Helpdesk & continued technical support for 1 year to students & professionals

Customized LMS Platform made available to training recipient organization hosted by Empower

Page 8: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower’s Learning Modalities

Face-to-face Training

Web Based Training

Micro-learning

Virtual LabsAdaptive

AssessmentGamification

Blended Learning

Page 9: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Branded Scalable Training Platform

Assured Quality

aligned with Global

Standards

Measurable learning and tracking over

time

Continuous training & refresher

On-demand and user-

centric learning

Offered in Multiple

Language

User-centric Design of

Training and Delivery

What Empower offers in online training

Page 10: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Sample of work for Learning and Development

Page 11: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

First Response Training for Red Cross AfricaLeveraging Technology & Volunteers to deliver First Response at scale

Simulated Learning Environment

SOS & Volunteer Mobilization

Page 12: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower’s engagement with UN agenciesOnline courseware developed for UNDP: User experience - Login Page

Page 13: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Learning and DevelopmentPSM Competency Assessment

Educational Qualifications

Work Experience

Soft Skills PSM ProfileDomain

Competency

Pilot Concluded in Pakistan, Indonesia, Philippines, Zambia and India

Page 14: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

1 year Online Post Graduate Diploma Course in PSM

Page 15: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Annual Classroom Training Calendar 2017

S.No. Training Topic Venue Dates Target Audience

1. 7th International Course In Ensuring Product Quality In

Procurement And Supply Chain Of Health Commodities

Mumbai,

India20-24

February

Regulators, procurement officers,

supply chain professionals

2. International Workshop In Regulatory Affairs And

Quality Management System

Delhi,

India5-9

June

Regulators, laboratory technicians,

GMP inspectors

3. 2nd International Workshop On Global Health Issues /

Access To Medicines

Geneva,

Switzerland24-28

July

Public health professionals,

programme officers, supply chain

professionals4. 5th International Workshop On Global Health Procurement

And Supply Chain (Addressing The Supply Chain

Bottlenecks)

Bangkok,

Thailand21-25

August

Procurement officers, supply chain

professionals, warehouse officers

5. International Workshop In Strategic Sourcing Of

Pharmaceutical

Mumbai,

India18-22

September

Public procurement officials, private

sector importers and buyers

6. 8th International Workshop In Ensuring Product Quality In

Procurement And Supply Chain Of Health Commodities

Hyderabad,

India 09-13

October

Regulators, procurement officers,

supply chain professionals

7. 3rd International Workshop In Global Health Issues /

Access To Medicines

Geneva,

Switzerland23-27

October

Public health professionals,

programme officers, supply chain

professionals8. International Course In Global Health Procurement And

Supply Chain In Conflict And Fragile States

Dubai /

Abu Dhabi13-17

November

Public health professionals,

programme officers, supply chain

professionals

Page 16: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Areas of Expertise and sample work in India and Globally

Global Pharmaceutical

Management

Digital Solutions for

Health

Learning and Development

Page 17: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Digital PortfolioICT Capabilities - Products & Services offered by Empower

Dashboards & Analytics

Knowledge Management Tools

Competency Assessment Tool

Interactive User Manuals

Gamified Simulated Learning

LMS Hosting & Customization for

Online Courses

Mobile Platform for

Learning

E-commerce store for public health

products

Lab Automation Software

Clinic Automation Software

Mini-ERP for Pharmacies and PSM Facilities

SOS Communication Technology

Page 18: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Digital PortfolioICT Capabilities - Products & Services offered by Empower

Dashboards & Analytics

Knowledge Management

Tools

Competency Assessment

Tool

Automated reporting systems, dashboards, intelligence and data analyticsOngoing: Procurement & Supply Chain Dashboard for NACO

Rule-based engine that gathers inputs through assessments to churn results. Builds a database of public health professionals mapped to inputs (competencies) and results (training needs)

Query-based knowledge management tools with databases of suppliers and products across geographiesProjects: Interactive Buyer’s Guide

Page 19: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Digital PortfolioICT Capabilities - Products & Services offered by Empower

Interactive User Manuals

Gamified Simulated Learning

LMS Hosting & Customization for

Online Courses

Mobile Platform for Learning

SOS Communication Technology

Offline consumer-facing app that works as an interactive instruction manual

Advanced online learning modalities with a simulated learning environment and gamification

LMS technology for hosting different types of learning modalities, and support on different platforms and devices

Learning through SMS, WAP, IVR, Microlearning videos through a telecom network upon subscription

Communication app that syncs with telecom network, uses location-based services to alert other users.

Page 20: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Digital PortfolioICT Capabilities - Products & Services offered by Empower

E-commerce store for public health

products

Lab Automation

Software

Clinic Automation

Software

Mini-ERP for Pharmacies and PSM Facilities

Hosting of an online catalogue of products and merchandise such as first aid kits, fire extinguishers etc

Business Process Automation for all aspects of running and managing a laboratory: products, suppliers, client databases, staff management & finance

Business Process Automation for all aspects of running and managing a clinic: inventory and dispatch, patient database, product database, staff management & finance

Full-fledged ERP purchasable as different modules for use at different levels in the health supply chain

Page 21: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Global Pharmaceutical

Management

Digital Solutions for

Health

Learning and Development

Areas of Expertise and sample work in India and Globally

Pharmaceutical Sourcing

Procurement and Supply

Chain Management

Pharmaceutical Regulatory

Affairs

Pharmaceutical Quality

Page 22: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower School of Health is India Chapter of International Association of Public Health Logisticians

The India chapter of IAPHL is managed and administered by Empower School ofHealth.

The chapter promotes the IAPHL mission of supporting the professionalization ofsupply chain officers and managers in India and others working in the field of publichealth logistics and commodity security. The objective of this chapter is to promote theimportance of “Supply Chain” in public health programs in India. The chapter is opento all the public health and other healthcare professionals.

Page 23: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Supply Chain ManagementSupply Chain Strategy for AIDS Control Organization: India

Page 24: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower has worked on pharmaceutical landscape in India with a funding from DFID and created a database with suppliers products

There is a strong demand in the developing world of such user friendly database which should support decisions in procurement

Empower is supporting UN agencies and Ministries of Health in sourcing hard to find medicines and diagnostics, including medicines for non-communicable diseases

Empower has a Long-Term Agreement with UNDP and UNRWA for sourcing support and training

Pharmaceutical SourcingEmpower’s Buyer’s Guide, Sourcing for UN agencies and MOH

Page 25: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Finding Suppliers with Empower’s Buyer’s Guide

Page 26: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Buyer’s Guide

Page 27: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues
Page 28: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

DNDi: Empower worked with DNDi in identifying alternative quality assured suppliers of Liposomal Amphotericin B in India for Visceral Leishmaniasis

Concept Foundation: Empower worked in identifying Quality Assured manufacturers in India for Oxytocin who would be interested in going through the WHO Prequalification procedure

Supported purchase of over $60 million of medicines for UNRWA, including identifying new suppliers of medicines from India and other parts of the world

Pharmaceutical Regulatory AffairsWork with DNDi / Concept Foundation / UNRWA

Page 29: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower working closely with regulatory authorities in Africa and Asia to provide technical support and south-south cross learning including industry and MOH tours

Jointly conducting training with regulatory authorities to train other government officials

Collaborating with India’s CDSCO, India’s IPC, WHO’s SEARO, ASEAN countries and the African Union

Organizing multi-country regional partnerships of Regulatory Agencies from 13 Asia Pacific countries for exploring joint reviews, and other effective regulatory strategies involving South-South Collaboration

Project with DfID: The assignment focused on mapping the regulatory environment in India and Africa enabling the exports of medicines from India

Pharmaceutical Regulatory AffairsPartnership with Gov of India and DFID-funded project; Asian Dev Bank; APLMA

Page 30: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower has conducted several GMP inspections on behalf of procurement agencies for manufacturers based in India

Empower has a pool of GMP inspectors who have national / international experience in conducting GMP inspections

The inspections are carried out in conformance to the current GMP guidelines of WHO

Pharmaceutical QualityGMP inspections

Page 31: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

Empower has long term agreement with WHO Prequalified / ISO-17025 pharmaceutical analytical laboratories in India

Empower supports various clients in conducting Pre-shipment testing of pharmaceuticals through the empaneled laboratories.

The testing is conducted based on the Pharmacopeial specifications of products and are conducted in strict confidentiality

Empower also provides pre-dispatch physical verification and sampling services

Pharmaceutical QualityPharmaceutical Analytical Testing: Based on Pharmacopeia

Page 32: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues
Page 33: Empower School of Health · Quality Management System Delhi, India 5-9 June Regulators, laboratory technicians, GMP inspectors 3. 2nd International Workshop On Global Health Issues

BE EMPOWERED !