emta european metropolitan transports authorities
TRANSCRIPT
EMTA
European Metropolitan Transports Authorities
Introducing EMTA
EMTA is a forum for the exchange of information, research and experience between the public transport authorities responsible for planning, integrating and financing public transport services in the largest cities across Europe. It was created in 1998 at the initiative of the STIF transport authority of the Paris Ile de France region, as a platform for exchange of information and best practice between the public transport authorities responsible for planning, integrating and financing public transport services in the largest cities across Europe.
EMTA regularly contributes to the European Commission consultation exercises, and takes opportunities to voice its concerns to European Institutions
Members list
29 members across 16 European Countries and a partner institution in
Canada
EMTA main activities
Exchange of information
Biannual meetings of the members, Working groups, Web site, Information of the members on latest news on public transport
Research and benchmarking
Thematic working groups on contracting with operators, quality monitoring, accessibility of transport systems to people with reduced mobility to older people needs, electronic ticketing and ITS, implementing Public Service Obligation Directive …
Benchmarking performances of the Transport systems: EMTA Barometer unique data collection on key indicators.
EMTA main activities
Participation into European projects
EURFORUM on a strategic research agenda on urban mobility AENEAS efficient mobility for older people
Publications
Quarterly newsletter EMTA NEWS Barometer of public transport in the metropolitan areas every 2 years Briefs on specifics topics Surveys (among the latest Electronic Ticketing in public transport, Older
People and Public Transport, Door to Door service provisions…) Directory published every other year with a detailed presentation of each
member
www.emta.com
EMTA main activities
Workshops and conferences
Series of workshop based on thematic working groups , research outcomes proceedings available on EMTA website
Representation of the interests of Transport Authorities at European and International level
Position papers : EMTA reflexions on the rights of passengers in urban transport adressed to TRAN Comitee 2010 ; EMTA addresses Spanish Presidency, Minister of transports 2010 ; Contribution to the European Commission Green Paper 2nd Consultation « Towards a new culture for urban mobility » 2008; Contribution to Green Paper on urban transport 1rst Consultation 2007....
Working groups, Co-operation, Informing and Lobbying
Working groups on issues of common interest
Mobility trends (2000-2001) Land value capture (2002-2005)
Accessibility of public transport to people with reduced mobility (2000-20..) Electronic ticketing systems (2002-20..) Measurement of passenger satisfaction (2002-20..)
Co-operation with international institutions to promote public transport (EU, ECMT/ITF, UITP,)
Informing (latest news, research programmes, regulations, funding opportunities)
Lobbying in the field of European regulations concerning public transport (draft European regulation on public service requirements and public service contracts, infrastructure charging, rail package, accessibility of public transport to PRM)
Accessibility and inclusion strategysince 1998
General comitment of all the transport authorities
Planning and funding of measures to achieve user-friendly transport systems Holistic strategies covering all modes and services and the various range of disability and
reduced mobility (so called “master plans”)
Commitment to a Charter on Accessibility for public transport systems (2003) see www.emta.com
Specific actions
Working group for exchange of practice, specific studies, review on progress made, thematic workshops
Study on travel information for people with reduced mobility (2003)
Study on Door to Door services (2005)
Study on Older people and Public Transport (2007)
Survey on Accessibility to Heavy rail services
Accessibility and inclusion strategysince 1998
Experiments and initiatives
Research and implementation of specific devices (bus ramps CRTM Madrid, plates bridging the gap platform-train ATM Barcelona, or gap-fillers in STIF Paris)
Research and implementation of specific services notably travel information services (Infomobi STIF Ile de France, and BAIM
Applying advanced technologies to way-finding and guidance of blind persons ( Blue- eyes RATP and STIF Ile de France)
Full impact is yet to be evaluated
Certain measures are mid to long term planning
Lack of data to have a consistent report
Survey on suburban heavy rail accessibility
Why such a survey?
To get an understanding of the individual solutions related to national regulation and the possible prospects.
Objectives:
survey current trend and developments regarding access to heavy rail services throughout Europe for people with reduced mobility.
Identify possible standardisation of solutions across Europe
Survey on suburban heavy rail accessibility
•Regulations/ recommendation from user groups– Are there regulations?– Are there recommendations by stakeholders/organisations on accessibility to heavy rail?
•How to reach referring to buildings
– reach different floor levels in main stations, then in smaller stations– enter/exit the station– planned improvements to level-entrance?
•How to board / get off the train in main stations, in smaller stations (bridging the gap)
– Helping devices to bridge the gap in main stations and in smaller – Planned improvements in devices?– Personal help over part or whole transport
•Travel information before the trip: information/preparation bridging the information-gap
– How is specific information delivered: leaflets, maps, homepage on wbste? Where? (stations, bus/train, home …?
– Travel planner with specific wheel chair info– Any recommendations as regards size or weight
•
Survey on suburban heavy rail accessibility
•On trip/real time info– Is real time info such as track changes or vehicle-design changes …available?– On which means ? audio? Visual on screens? Mobile phone? Sms directly (push or pull info, staff,– Any improvements planned?
•Buying the ticket
– Vending machines, mobile phone, internet? Ticket counter– Any improvements planned?
•Research and evaluation
– Any reporting data?
– Any field of research carried at present?
Legislative framework and use of recommendation
•Reference to regulation exist almost everywhere There is quite a variety of sources here. Interestingly European regulation is brought up in five cases.
– 3 transport authorities from northern countries and Poland refer to the TSI “the technical specification of interoperability relating to ‘persons with reduced mobility’ in the trans-European conventional and high-speed rail system” decision EC 164/2008
– 2 also refer (DK and IT) to EU regulation 1371/2007 “on passenger rights on rail services”
– others refer to national law whether on equal rights (generic FR,SP, DE, Canada,UK,) and/or specific national regulation on transport or building (FR,UK)
– only one country made no reference to a national law although it refers to EU specific technical recommendation (LT)
•Specific technical recommendation are also wide-spread– Most authorities mention nationally agreed guidelines and specific technical
recommendation– very often (at least 50%) the disability groups are involved in the consultation process and
even have official role at the authority (DK, FR, SP)
Wide spread awareness, diversity of references
EquipmentHow to reach the service
At large stations At smaller stations
In
50%
21%
21% 7%
elevatorrampselevator & rampsmoving walksways
2
7
4
1
1 elevators
ramps
moving walkway
both
non available
no answer
80% of larger stations are equipped with elevators or elevators and rampsIn smaller station ramps are still in use in half the cases (building are less complex and high and investment were directed first to larger station serving a greater number of passengers)
EquipmentHow to board the train
At large stations At smaller stations
The difference between vehicle based or platform based equipment is of interest : it might be related to the type/design of the vehicle or to the fact that smaller stations have less staff to operate Platform based devices.
27%
33%
40%
vehice based platform based both
47%
27%
27%
vehice based platform based both
Are some special services offered to enter/exit the station and to board the train ?
To enter /exit station Accompanying services
60% of the rail services offer Assistance to the passenger whether upon reservation or not Besides there are examples of accompanying service dedicated to accompany the passenger during the whole trip; but these are complementary services not provided by the transport operator.
60%
40%
yes no
Ticket purchase for passenger with disabilities
The
10
6
11
ticket vending machine By mobile phone ticket office
N=15 more than 1 answer possible
The majority of networks of rail services offer more than one way to purchase a ticket Ticket offices are clearly receding to the benefit of vending machines (impact on disabled or older people)The electronic purchase through mobile phone is getting more and more popular
Pre- trip information: how do passengers with spcial needs get the travel information they need?
Due to deregulation of the market, a comprehensive (national) travel information approach, concerning special needs, is not possible. Information in different qualities are mostly regional (authorities) or operator based. If information is available it is often hard to find.
brochuresas prints ;5
brochures for
download ;8
special section on ;homepage
9
maps; 3
N=15 more than 1 answer possible
Use of a wheel chair: are there any technical recommendations ?
In 73% of the networks surveyed technical standards to meet the most common manual powered and electric powered wheelchairs have been applied(TSI gives such standards) But new personal mobility assistive vehicle such as « scooters » challenge the system. (to be monitored in the future following growing needs)No unified standard for wheel chairs in public transport is identifiable
20%
73%
7%
no yes no answer
Working on improvements? New developments?
Improvements often need mid-term planning sometimes longer.The economic situation doesn’t allow clear view and leads to budget tensions (thus only 40% straight yes)
40%
27%
33%
yes no no answer
