enabling communities of practice: critical success factors
DESCRIPTION
Enabling Communities of Practice: Critical Success Factors. Randy Adkins Senior Partner FACTeam [email protected]. Black Knight. “What is it like over there?”. Manas AB. “Help! How do I load a Landoll TM-1800 de- icer truck onto a C-17?” - SSgt G., 376 ELRS, Manas AB, Kyrgyzstan. - PowerPoint PPT PresentationTRANSCRIPT
Enabling Communities of Practice:
Critical Success Factors
Randy AdkinsSenior Partner
Black Knight “What is it like over there?”
Manas AB“Help! How do I load a Landoll TM-1800 de-icer truck onto a C-17?”
- SSgt G., 376 ELRS, Manas AB, Kyrgyzstan
Answer found: Air Transportability Test Loading Activity (ATTLA) CoP on Air Force Knowledge Now
Air Force Knowledge Now Vision“Create an environmentthat provides integrated processes, best practices, and operations designed
and structured to enhance and institutionalize collaborative and
innovation-enabling capabilities Air Force
wide.”
Air Force Knowledge NowTacit: Experience, personal practices
Context or
Situation
Validated Practice Repository Intent
Purpose Mission
Used:Interpret & Apply
Explicit Documented/Captured
Exchanged:(Collaboration)
Sense, Perceive & Understand
Codified:
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Critical Success Factors• Cultural transfer — leverage
organizational culture
• Validation — users need to trust the system
• Strong Support Structure — a human touch is critical
• Rewards — recognition “sweetens” the deal
Technology AvenuesKnowledge Sharing Assessment Tool (KSAT) psychometric model assesses organization’s level of maturity across 5dimensions
Leadership
Focus
Intellectual Capital
Community
Resources
CAFTTDeveloping strategies utilizing existing
capabilities across the enterprise
Coalition AF Transition Team (CAFTT)
