Asset Management

Enabling effective estates strategies >

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Enabling effective estates strategies

In these challenging times, we help our clients deliver strategies that contribute to the overall performance of their organisations by getting the best from their property estates >

We help our clients focus on their core business activities by enabling their estates strategies to deliver efficient and effective working environments.

Complex challengesHow do you provide quality services and manage your organisation’s reputation, whilst balancing the need to reduce costs; increase efficiencies; save energy and cut waste?

Making the solution simpleAtkins can work with you to deliver significant results by putting you in total control of owning, operating and occupying your properties. Scalable solutionsWe have a broad range of services, from day-to-day support for property operations to long term strategic property consultancy and transformational change.

Our scalable solutions can be delivered as either fully integrated or stand alone services, to meet the demands of a diverse range of property portfolios. An alternative approachWe do things differently. We are independent, so you get complete and impartial visibility across your property portfolio.

Enabling effective estates strategies

Putting you in control

Property is a significant area of expenditure. Atkins puts you in complete control of your estate through our independent approach >

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Our delivery model is truly unique and enables control and transparency across the entire property portfolio.

This model is scalable to support growth, both in terms of service provision and the IT platform. Informed clientsWe provide our clients with the knowledge and support to devise and deliver their strategies. This gives them the confidence to take complete control of their budgets; policies and standards, whilst maintaining the contractual relationships with suppliers. Supply chain independenceWith no direct contracts with service suppliers we act as a trusted advisor in the delivery model. Using our expertise in the management and development of your supply chain we can provide impartial advice and control through total visibility and transparency of costs; service and compliance.

Total cost of ownershipEffective estates strategies need to be informed by all the functions of owning, occupying and operating a property.

Integrating the key work streams of projects; estates management and facilities management provides a holistic view to make both tactical and strategic decisions. Silos can be removed by creating interfaces across all areas of activity, linking information such as building asset lifecycle costs, to major refurbishment projects to lease break data etc. One version of the truthOur web-based property asset and work management system, Atkins Intelligence (Ai), is at the heart of our approach. Ai integrates with client and supplier systems capturing and managing data from a range of sources to provide a single view of real-time property information that is comprehensive; reliable and consistent.

Complex and geographically diverse estatesOne version of the truth

Atkins IntelligenceAtkins Intelligence

Horizontal integration

ATKINS

ESTATES MANAGEMENT

INFORMEDCLIENT UNIT

FACILITIESMANAGEMENT

PROJECTS

Putting you in control

Atkins

• Transactional data (reactive / planned)• Asset (location / space / equipment)• Property database• Service levels• Budgets• People• Projects

• Performance reporting systems• Balanced scorecards• Online analytical processing• Document management• Dashboards• Self service reports• Cost / finance reports

Data Information Knowledge

• Business cases• Feasibility studies• Causal analysis• Benchmarking• Performance management• Continuous improvement• Business & change planning

• Informed business decisions

• Development of strategies

• Benefits realisation

Knowledge is power

If knowledge is power, then property knowledge is the power to make your physical environment contribute to the success of your organisation >

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Our people, processes and systems provide the intelligence to help you achieve your desired business objectives.

Informed decision makingThe need to make the right property, facilities management and capital investment decisions has never been so important.

Operating a property estate generates a huge volume of data that has the potential to provide knowledge and insights that can help inform both tactical and long term strategy decisions.

DataOur systems capture and manage property related data from a range of sources, such as our property helpdesk; supplier work order management systems and client financial and estates systems.

This provides a single, central source of real-time and comprehensive information for all. Having ‘one version of the truth’ creates complete transparency and allows the real value of that data to be unlocked. InformationUsing a suite of reporting tools we convert the raw data into information, giving our clients visibility of activity across their estate.

Our reports are tailored to our clients so they receive relevant information in a format that suits them, whenever they need it. KnowledgeOur team of industry experts analyse and interpret this information, providing tangible knowledge to benchmark and inform future decision making and planning, helping our clients achieve their desired objectives.

Knowledge is power

Our value to you

Everything we do is focussed on helping you achieve your business objectives >

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We have a proven track record of delivering benefits to our clients. Here’s what we can do for you:

Reducing costs Our model typically delivers savings of 20% - 30% to clients. We identify areas for cost saving and avoidance by improving process efficiency and supply chain performance; transforming procurement processes; automating spend decisions based on bespoke business rules and ensuring appropriate financial controls are in place.

Further savings are also delivered by providing accurate and informative reporting, allowing spend to be actively managed by identifying root cause issues. Efficient operationsDeliver a leaner, but effective service by rationalising operations; improving efficiencies and cutting waste, allowing clients to create a ‘thin intelligent client unit’ by outsourcing the management function to industry experts who can deliver services in a cost efficient manner. Carbon reduction and energy management

Make more efficient use of resources and lower your costs. One client has saved £1 million and over 10,000 tonnes of CO² have been cut by following our recommendations.

New technology and innovationHaving the best systems and people to deliver our services is a key priority. Our customers benefit from shared investment and a culture of continuous improvement to drive innovative ways to meet new challenges. Better use of spaceImprove how your workspace supports your business operations; culture and people. Delivering the shared benefits of reducing the cost of occupancy and a more productive working environment for all. Risk and reputation managementProtect your brand by ensuring your estate is safe and compliant. You can also take confidence in working with a trusted, independent partner with a widely recognised reputation. Quality of serviceReducing cost doesn’t mean that service has to suffer. Our supplier development programmes help improve day to day service delivery, enabling your people to focus on your core business. Organisational changeRationalisation strategies to create a fit for purpose ‘client unit’ that delivers best value to your organisation.

Our value to you

Compliance and risk managementSupport and strategies to ensure industry accreditations and standards are met leading to safe and compliant estates.

Strategic asset managementFull life-cycle approach to realising the maximum value from property assets from inception and procurement, to installation; operation and replacement.

Workplace managementImprove organisational flexibility; efficiency and agility by reviewing the design; specification and construction of the workplace.

Advisory servicesFacilities management; technical and business consultancy.

Energy management & consultancyIndustry leading systems; toolkits and expertise to help actively control your building environments and develop future strategies to reduce energy consumption and cut costs.

Change and business transformationUsing PRINCE2 methodology to deliver business change programmes from design and mobilisation through to launch and implementation.

Building auditsContinuous and proactive information capture on the condition of fabric; mechanical and electrical building assets. Ensuring compliance and identifying scope for improvements.

Knowledge managementCombining the power of our industry experts and leading systems to interpret property data to forecast; benchmark; identify trends and gain insights to support informed decision making.

Procurement and supply chain management

Using Chartered Institute of Purchasing and Supply (CIPS) accredited processes and expertise to actively lead procurement strategies, from single suppliers to full outsourcing reviews, as well as operational supplier management and development.

Commercial auditsBuilding commercial models so clients pay the right cost for works delivered and managing compliance through tracking and auditing commercial payments.

Helpdesk Accessible 24 hours a day, 365 days a year with over 100 trained operators. Fully secure environment with staff cleared to counter terrorist clearance (CTC) level. Utilising Workforce Management technology to drive efficiency, whilst maintaining high levels of customer service.

Supply chain consultancy Providing advice on purchasing; procurement and supplier management initiatives.

SystemsWeb-based systems providing real-time information to put customers in control of their estate. Providing enhanced works management; automation of operational business processes and self service functionality to track works progress.

Performance reportingDelivering operational transparency through an independent assessment of service delivery using a bespoke suite of reporting tools.

Key account managementExperienced account teams dedicated to each client ensuring excellent levels of service and providing a focal point of contact in the relationship.

Services tailored to you

We offer a variety of bespoke services that can be integrated to create the best fit for your strategy >

Services tailored to you

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Project managementManagement of building related capital and revenue activity ranging from modernisations to major repair and refurbishment programmes.

Our experience

We have a significant track record in supporting some of the UK’s leading public and private sector organisations >

We have supported clients with complex and diverse property portfolios, each with their own unique challenges and objectives.

Home Office and Ministry of JusticeWith the Home Office we have developed a shared service accommodation delivery model that has produced greater efficiency across the department, leading to more effective ways of delivery; better value for money and improved quality and responsiveness.

We provide the accommodation helpdesk and our bespoke computer aided facilities management system, Atkins Intelligence, to over 1,000 properties across the UK. This has allowed the Home Office to consolidate information about its estate in one place, improving levels of understanding; knowledge and intelligence.

Metropolitan Police

Faced with the challenge of controlling costs; improving processes and providing visibility of performance across its estate, the Metropolitan Police Service outsourced a central information hub, the Met Property Information Centre (MPIC).

Through the central information hub, MPIC has enabled improvement in the delivery of facilities management (FM) services and provided the intelligence and knowledge to drive recommendations for the Metropolitan Police to improve their estate via:

• Access to real-time; consistent and accurate information • Increase change flexibility within the FM model • Clearly defined priority of services between building types • A full performance management system • Streamlined and efficient processes

All of this allows the Metropolitan Police to focus on its core operation of protecting the public for a safer London.

Lloyds Banking Group The UK’s largest banking group was formed when Lloyds TSB took over Halifax Bank of Scotland (HBOS).

With an estate now consisting of approximately 3,500 retail and corporate properties located across the country, Lloyds Banking Group’s challenge was to create ‘one best way’ of working. By rationalising their three property helpdesks into one, Atkins helped Lloyds Banking Group realise a significant saving through a rapid mobilisation that maintained service levels throughout. As the supply chain is reduced, further savings will be made, building the foundation for ‘one best way’ and a spring board to a world-class property service. Mitchells & ButlersWe have worked with Mitchells & Butlers for over ten years providing round the clock systems and supply chain services to support and sustain the operation of their 2,000 strong UK property portfolio of licensed restaurant premises.

BarclaysWe worked in partnership with Barclays for over ten years supporting over 1,700 retail properties. Providing supply chain management; project management; helpdesk and further services, we created an industry leading model that gave Barclays complete visibility of their estate delivering significant savings and benefits.

AtkinsWe currently deliver facilities management services to our own corporate estate serving over 6,000 Atkins colleagues across 20 major employment sites throughout the UK. Other clients have included:

Cancer Research, Coca-Cola Enterprises, Dimensions, Her Majesty’s Courts Service, Stonham and WHSmith

Our experience

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Great people to work with

Our people are at the centre of everything we do. They are the reason why our clients continually choose to do business with us >

We harness the dedication and experience of our people to give clients confidence that they are working with people who care.

Relationships that workWe work in true partnership with our clients to gain a deep understanding of what they are trying to achieve. This enables us to build long term relationships and implement strategies that align to their business.

Best peopleWe attract the best people in the industry and blend their knowledge and experience to ensure you receive the most relevant expertise available.

As holders of Investors in People, we continually invest in developing our people’s skills and careers, creating a culture that enables them to succeed. Available for youWe provide a dedicated team of people for each client to ensure we are readily available and easily accessible for all your needs. They ensure excellent levels of service and provide a focal point of contact in the relationship. People that careWe are committed to the welfare and wellbeing of our own people and we have a strong sense of community. For example, over the last four years we have raised over £140,000 for charity through the annual Atkins Yorkshire Three Peaks Challenge.

Great people to work with

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Atkins is working with a range of public and private sector clients to help them understand their crucial role in a carbon conscious world.

Atkins has developed a comprehensive suite of carbon tools that enable our clients to take action and reduce their carbon footprint. These market leading tools reflect the full breadth and depth of our multidisciplinary capabilities from transport to buildings, masterplanning to energy management. Carbon critical operationsReducing the carbon emissions of your building portfolio has never been so important.

Government research suggests that the existing built environment is accountable for almost 50% of the UK’s annual carbon emissions.

To help combat climate change, the government has introduced a mandatory CRC Energy Efficiency Scheme (CRCEES) designed to raise awareness of the built environment’s central role in tackling climate change. As a result, organisations are having to take proactive measures to meet targets.

We have developed a range of innovative services specifically designed to focus on using technology and change behaviours to reduce the carbon emissions from existing building portfolios. Our property energy management servicesAtkins Remote Technology (ArT) – a remote web-based system that can monitor and control plant equipment to enable a tangible reduction in carbon emissions.

SUSTAIN – knowledge and consultancy services combining data captured through ArT with technical expertise and best practice from our sustainability team.

Low carbon leadership

Our carbon critical tools can help reduce the carbon emissions of your building portfolio while protecting service levels and unlocking sustainable cost savings >

Low carbon leadership

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Key savings for a major client:

•12,000+ tonnes of carbon

•100,000,000 KWh of energy

•£1million+ of energy costs

Strength and depth of a multinational organisation

Working with Atkins gives you the assurance of a multinational partner with a reputation for delivering high quality solutions to technical challenges >

Atkins is the UK’s largest engineering and design consultancy and the world’s 11th largest design firm. Multi-skill, multi-localOur strength lies in the breadth and depth of our technical expertise which enables us to provide practical solutions to the most complex challenges for clients in a number of markets around the world.

Geographic spread by revenue

Plan, design and enable – is what we do Plan

From cost and risk planning; feasibility studies and logistics to impact assessments and stakeholder engagement activity, we plan every aspect of our clients’ projects.

Design

Atkins designs intellectual capital such as management systems and business processes, as well as physical structures such as office towers; schools; bridges and highways.

Enable

Our clients choose Atkins because they want to focus on their core operations. They entrust us with the management of projects; people and issues - ensuring that deadlines are met; costs are controlled and success is delivered.

Strength and depth of a multinational organisation

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Evidence of excellence

We are proud to have achieved the highest standards in what we do. Here are some of our credentials >

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Evidence of excellence

Industry awards and accreditations

Supporting our people

Health and safety

Environment

Quality

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Contact:

Business Development Team

Asset Management ATKINS

3200 Century Way Thorpe Park Leeds West Yorkshire LS15 8ZB

Tel: +44 (0)113 306 6000Email: aminfo@atkinsglobal.com

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The Atkins logo, ‘Carbon Critical Design’ and the strapline ‘Plan Design Enable’ are trademarks of Atkins Ltd.

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www.atkinsglobal.com/am/minisite