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1 Trevor Barrett, Manager Premier Foods UK Premier Foods “Optimization for Growth” Enabling Focus on the Customer

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Page 1: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

1

Trevor Barrett, Manager – Premier Foods UK

Premier Foods “Optimization for Growth”

Enabling Focus on the Customer

Page 2: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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Our History and Power Brands

With origins in the canned food industry, Premier Foods has continually expanded and

acquired new brands to become the UK’s largest food producer

In March 2007 Premier Foods completed the £1.2 billion acquisition of RHM along with

many of the UK’s best known food brands including Hovis, Sharwoods, Cadbury cakes,

Bisto and Mr Kipling

Top 5 Customers – Tesco/Sainsbury/Morrisons/Asda/Co-Op

Gravy/Stock Deserts Sauces Soups

Cake Bread Sauces

Page 3: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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Technology & Trade Promotions

SAP & Premier?

Premier Foods has been using core SAP in parts of it’s business since 2008

The Hovis Division had no SAP platform

Hovis – a perfect test bed for SAP TPM integrated with the SAP Orders to Cash

implementation

Hovis & Trade Promotions

Hovis (Bread) accounts for c £500m of Premier’s total turnover

Fresh products delivered daily (Product range is bread and other bakery e.g muffins)

Mainland GB and Northern Ireland operation

20+ manufacturing/ distribution sites across the UK

The Supply Chain operates 24x7 – most deliveries occurring overnight before 11am

8500 deliveries per day = 8500 invoices

Order cycles are short, typically within 24/48hrs of order receipt.

Approximately 60% of Hovis volume is sold “on promotion”, therefore

including SAP TPM integrated with SAP Order To Cash solution was key...

Page 4: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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Premier – Our Business Unit Structure

Premier Foods

Cake Deserts

Grocery Desert/Source/Meal

Hovis Bread

Ambient Business

TPM Live

Page 5: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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TPO Approach

Emerging business needs:

Improved Promotional planning (horizon

view)

Promotional Modeling capability (what if)

Collaborative execution (functional control)

Collaborative Margin Growth (focused

investment)

Logical next step ;

Build on TPM Capability

Validate SAP Trade Promotion Optimization

Business Requirement

Focus on promotional scheduling

Validate what-if/Modeling capability

Understand optimization capabilities

Validate work flow approval

Usability based on

Simplified Screen orientation

Clear transactional ownership

Quality / acceptable outputs

Page 6: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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TPO Approach

TPO Considerations:

Numerous Optimisation tools

Hosted vs Internal capability (Technical)

Internal Capability (Resource)

Tactical opportunity

Strategic fit

Project scope:

POC Validation

Data structure validation

Business Capability build

Trade Promotion modelling

Output validation

Fit For Purpose

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Page 8: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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1

Promotional

Evaluation

Single ,

Robust Data

Set EPOS & IRI Data @

SKU

Volume Split - Base/

Event

Cannibalisation

Post Promo Dip

Competitor Activity

Scope of the 2013 Challenge

Scenario

Modelling

Retailer ‘lens’

Plan Versions

Aggregations

Guidelines &

Rules

Alerts

Views aligned

to role

1

Time

2 … 18

2

3

4

5

NAM View RGM View

Page 9: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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Trade Promotion Planning Cycle

1

2 5

3 4

Plan

Plan

Plan

Plan

Review

RGM - Promotion

“What If” Scenarios

All Stakeholders -

Evaluation

RGM - Promotion

Modeling

NAM – Review

& Release

RGM – Planning Activity

Do

(TAMMS/TPM)

Page 10: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

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Promotional Planning & Evaluation Roadmap

“Completing the Jigsaw”

Inconsistent behaviours

• Incorrect base data

• Disparate knowledge & insights

• Systems internally financially driven

• External data not readily available

• Create consistent behaviours

• Improve use of insights in forecasting

• Collate knowledge into 1 place

• Create robust base dataset

• Missing cannibalisation, Retailer impact , systemisation of modelling

• Simple user interface

• Usable by sales force

• Benefits from existing data set (i.e. retailer profitability)

No picture to follow, pieces scattered around &

some missing

Provide the picture, more of the pieces, still scattered around

• Sophisticated modelling which uses multiple data inputs to create internal and external view

• Integrated into business processes

• Fit for purpose according to user capability

• Flexible & immediate reporting

All the pieces in 1 box with a picture to follow

2012 2014 2013

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Lessons Learned

Clarify what and why you “want” or “need” TPO

Validate that your plan is “doable” — Not over aspirational

Determine your technical strategy and data availability

Consider your business capability

Map out the functional impact

Validate the data structure

Validate TPO outputs

“Smarter - Faster - Simpler”

Page 12: Enabling Focus on the Customer - sapevents.edgesuite.net€¦ · Enabling Focus on the Customer . 2 Our History and Power Brands With origins in the canned food industry, Premier

Promotion Optimization Institute Spring 2013

Summit

Questions?

Trevor Barrett

[email protected]