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Digital Transformation is NowAkram MackeenCOO,VADs Lyfe

Enabling Governments Materialize Digital Transformation

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title

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Digital technologies that will transform governments

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Emerging trends that are shaping how citizens live

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Challenges of materializing digital transformation in government

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How to embark in digital transformation journey?How to embark in digital transformation journey?

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Materialize digital transformation with Smart Thinking

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Digital transformation methodology

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Deploy a holistic approach in building citizens master record to help city councils drive positive outcomes

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Case Study #1Walif for Dubai Government

An all-in-one app for citizens to get information, meet people, drive traffic to various locations.

- Make it easier for people to find the right business to purchase services and goods- For merchants to track the needs of customers- New customers will be able to discover new products/services and the businesses

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Case Study #21City Public Reporting System for City Councils in Malaysia

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DIGITAL WORKPLACE

21

Case Study #3

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2000+ Employees Affected

From 4 to 1 Building

Aspiration:

enhance productivity

and collaborations

Become Digital workplace

Show Case

Designing

DIGITAL

WORKPLACE

Use Case

Digital Customer Journey From the Perspective of the Persona

Use case: Smart Building and Digital Workplace

23

Name Jessica

Position Executive

Stay Kelana Jaya

Office TM @ Damansara

Needs

▪ Vibrant and comfortable environment to work▪ Not to waste time▪ Up to date and always mobile▪ Feel safe when working late

Premises App

Use Case: Smart Building and Digital Workplace

A touchpoint to interact with the Smart building

Premises App

DONE!

Meeting Room Booking

Use case: Smart Building and Digital Workplace

Security

Door Access

Digital can drive Many Other Benefits

Parking

Availability

Staff

Directory

Reporting

An Issue

Use case: Smart Building and Digital Workplace

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1. Reduce wiring cost by 20 to 30% with 100%

wireless implementation

2. Increase workplace utilization for meeting rooms

and hot desking from 30 to 60%

3. Collaboration tools reduces domestic travel

number of trips and expenses from 30 to 50%.

Digital Workplace helped us achieved the following so farUse case: Smart Building and Digital Workplace

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Digital User Experience of Shopper, Retailer & Mall Operator

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Thank you!