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CONFIDENTIAL AND PROPRIETARYThis presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Enabling Product Innovation Platforms
Dr. Marc Halpern, P.E.
PDT Europe
13-14 October 2015
Stockholm, Sweden
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1 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
As Product Network Complexity Accelerates, Value Chains Need New PLM Capabilities
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As Product Network Complexity Accelerates, Value Chains Need New PLM Capabilities
Supply Chain
Disruptions
Diverse Market
Demands
Maze of Regulations
Material and Resource
Constraints
Manufacturing Vulnerabilities
New Product Innovations
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3 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Key Topics
1. Defining Product Innovation Platforms
2. Describing the roadmap to Product Innovation Platforms
3. Identifying best practices to enable Product Innovation Platforms
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4 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Key Topics
1. Defining Product Innovation Platforms
2. Describing the roadmap to Product Innovation Platforms
3. Identifying best practices to enable Product Innovation Platforms
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5 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Value Chain Planning Must Address These Questions for Successful Product Life Cycles
Is it feasible?
Requirements achievable?
Delivery scalable?
Cost and quality targets met?
Timely materials and resources available?
Dead inventory avoidable?
Develop
CommercializeInnovate
Service
RetireProduce
New opportunities?
Lessons learned?
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Key Value Chain Performance Shortcomings
Not involved early enough during innovation and
development
Insufficient involvement in design reviews
S&OP and NPI processes are not aligned to
provide adequate business value
"Piecemeal" product by product NPD and NPI
creates unneeded complexityOnly 50% of new and modified products launched are successful in terms of being on time, on budget, and
achieving volume and profitability targets
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Product Innovation Platforms: Functional Layering for Continuous Product Innovation
Requirements Management
Systems-Centric Design (Software, Electronics, Hardware, Recipes, and So on)
Product Life Cycle Management (Strategy, Planning, PDM, and Governance)
Portfolio Planning and Management
Simulation and Test
Simulation and Test Data
Big Ideas Big DataVoice of
Customer
IoT
Quality Data Cost Data
… And So on
E.g., Digital Marketing
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Extreme Behavior
NEXUS
Global-Class Delivery
Pervasive Access
"Big" Context
NEXUS
"Nexus of Forces" Underpins the Promise of Product Innovation Platforms
Sharing Engineering and Manufacturing
Knowledge
Perform ComputationsAny Time and
Anywhere
Continuous Learning From
Patterns in Systems Data
Collaborate and CommunicateAny Time and
Anywhere
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The Major Design, PLM, and Business Suite Vendors Will All Offer Product Innovation Platforms by 2017
Product Innovation Platforms
Autodesk, Aras, Dassault Systemes,
PTC, Selerant, Siemens
Product Design and PLM
Business Suite
IFS, Infor, Oracle, SAP
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Impacts of Product Innovation Platforms
Adoption
3%
25%
70%
0
100
2014 2019 2024Workforce
Impact
Heavy
Mixed
Weightless
Impact is categorized according to industry — for example:
• Heavy: Mining, engineering, construction, energy and utilities, military, automobile, and manufacturing
• Mixed: Consumer packaged goods (CPG), logistics, retail, pharmaceuticals, local government, education and healthcare
• Weightless: Insurance, media, banking, advertising and intelligence
Risks
Performance
Integration
Adoption
Payback
Benefits
Customer
Efficiency
Products
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Case Study: Product Innovation Platforms Speed Creation and Delivery of Fashion Products
Objective: Be first to the "mass market" with the latest fashion trends
European design office
Collaboration by product innovation platform
Digital content
Suppliers and retailers in
North America and
Europe
Suppliers and manufacturers
in Asia
Russia
Turkey
Ukraine
Belarus
Finland
Cyprus
JordanIsrael
Lebanon
ArmeniaAzerbaijan
Georgia Kyrgyzstan
Tajikistan
Kuwait
QatarBahrain
U. A. E.
Yemen
Eqypt
SudanEritrea
EthiopiaSomolia
Kenya
Tanzania
SyriaIraq Iran
OmanSaudi
Arabia
Afghanistan
Pakistan
India
China
Kazakhstan
Turkmenistan
Uzbekistan
Myanmar
Thailand
Cambodia
Nepal Bhutan
Vietnam
Sri Lanka
Laos
Bangladesh
MalaysiaBrunei
Singapore
Philippines
Taiwan
Indonesia
Indonesia
Japan
Mongolia
South
Korea
North
Korea
East Timor
Papua
New Guinea Solomon Islands
VanuatuAustralia
0
0
1500 Miles
1500 KM
Finland
Austria
Italy
Spain
Morocco AlgeriaTunisia
Libya Egypt
Turkey
Georgia
SyriaIraq
Iran
Kazakhstan
AzerbaijanArmenia
Saudi Arabia
Jordan
Lebanon
Israel
Cyprus
Sweden
Norway
Germany
France
Portugal
HungaryRomania
Bulgaria
Denmark
Poland
Belarus
UkraineCzech Rep.
Slovakia
Greece
Malta
Netherlands
Liechtenstein
San
Marino
Belgium
Ireland
SerbiaMontenegro
Albania
Moldova
Lithuania
Latvia
Estonia
Luxembourg
Andorra
Bosnia
&
Herzegovina
CroatiaSloveniaSwitzerland
Macedonia
Iceland
Russia
RussiaUnited
Kingdom
0
0
500 Miles
500 KM
MEXICO
U.S.A
COLOMBIA
VENEZUELA
CANADA
THE BAHAMAS
CUBA
PANAMA
EL SALVADOR
GUATEMALA
BELIZE
HONDURAS
NICARAGUA
COSTA
RICA
JAMAICA
GREENLANDICELAND
HAITIDOMINICAN
REPUBLIC
PUERTO
RICO
TRINIDAD
Yukon
Territory Northwest
Territoris
Nunavut
British
ColumbiaAlberta
Saskatchewan
Manitoba
OntarioQuebec
New
BrunswickNova
Scotia
Prince
Edward
Island
Newfoundland
& Labrador
Washington
Oregon
California
Nevada
Alaska
Idaho
Montana
Wyoming
Utah ColoradoKansas
Oklahoma
Missouri
Arkansas
LouisianaMississippi
AlabamaGeorgia
Florida
Tennessee
KentuckyVirginia
MD DEWest
VirginiaNorth
CarolinaSouth
Carolina
Texas
New
MexicoArizona
NebraskaIowa
South
Dakota
North
DakotaMinnesota
WisconsinMichigan
IllinoisIndianaOhioPennsylvania
NJ
New
York
Maine
MACT
VTNH
RI
HawaiiHI not to scale
0
0
500 Miles
500 KM
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Case Study: Product Innovation Platforms Speed Global Launch of New Food and Beverage Products
Packaging BOM Beverage Recipe
Labeling and Artwork
Collaboration by product innovation platform
Regional suppliers and manufacturers producing regional variants
SOUTH EAST ASIA
AUSTRALIA
NEW ZEALAND
AFRICA
EUROPE
SOUTHAMERICA
NORTHAMERICA
MIDDLEEAST
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13 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Key Topics
1. Defining Product Innovation Platforms
2. Describing the roadmap to Product Innovation Platforms
3. Identifying best practices to enable Product Innovation Platforms
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Senior Executives, Business Operations, IT, Customers, and Suppliers Play Roles in Innovation Platform Success
Customers
Enterprises
Suppliers
Value Chain
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0-2 Years 2-5 Years 5-10 Years
Near Term? Medium Term? Long Term?
New Operating/
Business Models!
The Path to Product Innovation Platform Success is Long,Time to Value Can Be Short at Each Stage of the Journey!
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Chances of Success with Product Innovation Platform Technology Increases with PDM and PLM Success
PDM
PLM
Product Innovation Platforms
{Technologies
Growing priority to adopt standards
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PLM Maturity Spans Five Key Phases
Reactive
Key Business
Indicators
Status Quo
X
X
Job Performance
Metrics
Few or None
X
X
Processes and
Practices
Ad Hoc
X
X
Technology Disparate
X
Organization Tribal
X
X
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PLM Maturity Spans Five Key Phases
Reactive Repeatable
Key Business
Indicators
Status Quo
X
X
Eliminate Waste
Job Performance
Metrics
Few or None
X
X
Time/Efficiency
Processes and
Practices
Ad Hoc
X
X
Robust
Technology Disparate
X
Functionally
Siloed
Organization Tribal
X
X
"Territorial"
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PLM Maturity Spans Five Key Phases
Reactive Repeatable Integrating
Key Business
Indicators
Status Quo
X
X
Eliminate Waste Improving
Product Quality
and Cost
Job Performance
Metrics
Few or None
X
X
Time/Efficiency Productivity and
Scalability
Processes and
Practices
Ad Hoc
X
X
Robust Across Internal
Functions
Technology Disparate
X
Functionally
Siloed
Coordinated
Organization Tribal
X
X
"Territorial" Internally Cross-
Functional
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PLM Maturity Spans Five Key Phases
Reactive Repeatable Integrating Collaborating
Key Business
Indicators
Status Quo
X
X
Eliminate Waste Improving
Product Quality
and Cost
Efficient Product
Innovation
Job Performance
Metrics
Few or None
X
X
Time/Efficiency Productivity and
Scalability
Enable
Performance
Improvement
Processes and
Practices
Ad Hoc
X
X
Robust Across Internal
Functions
Value-Chain
Involved
Technology Disparate
X
Functionally
Siloed
Coordinated Connected
Organization Tribal
X
X
"Territorial" Internally Cross-
Functional
Cross-Value-
Chain Through
NPI
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PLM Maturity Spans Five Key Phases
Reactive Repeatable Integrating Collaborating Orchestrating
Key Business
Indicators
Status Quo
X
X
Eliminate waste Improving
Product Quality
and Cost
Efficient Product
Innovation
Efficiently
Expanding
Product Diversity
Job Performance
Metrics
Few or None
X
X
Time/Efficiency Productivity and
Scalability
Enable
Performance
Improvement
Enable Strategy
Improvement
Processes and
Practices
Ad Hoc
X
X
Robust Across Internal
Functions
Value-Chain
Involved
Value-Chain
Engaged
Technology Disparate
X
Functionally
Siloed
Coordinated Connected Adaptive
Organization Tribal
X
X
"Territorial" Internally Cross-
Functional
Cross-Value-
Chain Through
NPI
Cross-Value-
Chain Through
Life Cycles
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22 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Key Topics
1. Defining Product Innovation Platforms
2. Describing the roadmap to Product Innovation Platforms
3. Identifying best practices to enable Product Innovation Platforms
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23 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Choose a Maturity Model Governance Style That Best Fits the Organization
What is your company's culture?
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Measure What Matters to Monitor Maturity and Continuously Improve
Key Business Indicators
Job Performance Metrics
Processes and Practices
Organization
Technology
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Case Study: Aerospace Company Maps Performance Gaps to Business Functions, Identifying PLM Opportunities
BT
PL
M F
ram
ew
ork
Ma
na
gem
en
t
Platform Governance
Missing
System Engineering
Practices
Project Mgmt. Incomplete
& Inefficient
Missing Tool Best
Practices
Missing Engineering
Method
Concept Reuse
Requirements Mgmt.
Inefficient
Variant Mgmt. Missing
Divisional Silo
Thinking
Missing Leadership
Interface Engineering-
Manufacturing
Change Mgmt.
Inefficient
Knowledge Mgmt. MissingSupplier Collaboration
Inefficient
Supplier Mgmt. by Work
Packages
Heterogeneous Isolated
Tools
IP Protection
Part Designer to
Manager
Internal & External Collaboration
Product Data Management
Configuration Management
Field Support
Project Management
Engineering Change Management
Dig
ital M
anufa
ctu
ringP
roduct P
latf
orm
Managem
ent
Product
Portfolio
Mgmt.
Validation
Engineering Authoring
Requirement Management
Requirem
ent M
anagem
ent System Engineering
Integration & Test
Conformity
Me
ch
an
ica
l
En
gin
ee
rin
g
Ele
ctr
ica
l
En
gin
ee
rin
g
SW
En
gin
ee
rin
g
Analysis & Design
Reuse
Cross-Functional Integration
Service Level of IT
Systems Insufficient
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Assess Technology Readiness, When to Manage Risk When Planning IT for Each Maturity Level
Innovation Trigger
Peak of
Inflated Expectations
Trough of Disillusionment
Slope of EnlightenmentPlateau of
Productivity
time
expectations
Plateau will be reached in:
less than 2 years 2 to 5 years 5 to 10 years more than 10 years
obsolete
before plateau
As of July 2015
Cloud-Based CAE, Simulationand Virtual Prototyping
Cloud-Based CAD
Product Innovation Platforms
MRO PLM Functionality
Cloud Computing in Manufacturing Operations
Model-Based Manufacturing
Cloud-Based PLM ApplicationsInternet of Things for Manufacturing Operations
IT/OT Convergence and Alignment
MPM Frameworks
IndustrialOperationalIntelligence
Product Cost Management
Mobility in ManufacturingOperations
Supplier QualityManagement Applications
System Engineering Software
ISA-95 Integration Standardsfor Discrete Manufacturing Simulation and Test Data Management
Synchronized Bills of Materials
Real-Time SPC ApplicationsSustainable Design PLM
Enterprise Manufacturing Intelligence
Plant Engineering and DesignQuality Process Management Applications
Label and Artwork ManagementProduct Portfolio and Program Management
Simulation and Virtual Prototyping
CAD-Centric PDM
Manufacturing Scheduling
Parts and Materials Searchand Selection
MES Applications forDiscrete Manufacturing
Value-Chain-Centric PDMProduct Requirements
Management
From "Hype Cycle for Discrete Manufacturing and PLM, 2015," 20 July 2015 (G00277491)
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Case Study: Aerospace Company Prioritizes Potential PLM Investments at Each Maturity Level
Initiative Evaluation: Business Value versus Feasibility
Simplebut Low Value
High
Low
Low HighInitiative Feasibility
Bu
sin
ess V
alu
eComplex High Priority
Low Priority
14
10
9
11
8
3
4
17
2
6
12
5
1315 Manufacture
Anywhere
Product Platform
Governance
Change
Mgmt.
Variant & Config. Mgmt.
Reuse of
Concept/
Design
PDM Stan-
dardization
PM Tool
& Method
Requirements
Mgmt.
Decisions on
Eng. Standards
IPP Guidelines
Supplier
Integration
Automated Interfaces
Stable Eng. Environment
Tool Best Practices
SW Eng. & System-
Level Integration
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Case Study: Aerospace Company Identifies Implementation Program Dependencies to Navigate Maturity Levels
MCAD Best Practices
ECAD Best Practices
PDM Standardization
Decisions on
Engineering Standards
Project Mgmt. Tool and Method
Requirements Management
Automated Interfaces
SW Engineering and System-Level
Integration
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29 CONFIDENTIAL AND PROPRIETARY | © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it's affiliates.
Case Study: Aerospace Company Defines an Implementation Program That Orchestrates IT Projects and Maturity Readiness
Year 1 Year 3Year 2
CAD Selection
Program Planning and Adjustments
PDM Program Defined and Launched
CAD Best Practices
Identifying Best Practices/Processes
PDM Standardization
Project Mgmt. Tool & MethodPPM Stabilization
Requirements Management Implementation
Automated InterfacesCAD-PDM Interfaces
SW Engineering and System-Level Integration
PLM Program Execution Incl. Decisions on Engineering Standards
PLM Strategy
Plan Adjustment
PLM Strategy
Plan Adjustment
Legacy Req. Mgmt. Stab.
Future Architecture & Showcase Bid & PM
PDM Rollouts PDM Rollouts
New InitiativeExtension of existing ProjectExisting Project
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Change Management Is Key to Achieving EachMaturity Level
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Change Management Is Key to Achieving EachMaturity Level
Executives must lead change
Empower the agents of change
Recruit the influencers
Educate the organization
Focus on changes that matter most
Eliminate conflicting commitments
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Objective: Improve NPD Performance:
– Leverage R&D better for commercialization
Approach: Convince Executives First:
– Evidence-based business case
– CEO and CTO — global campaign
– Involve business operations and
IT in governance
Results:
– Increased collaboration across global R&D
– Increased the number of new products
per year
– Improved revenue and profitability
Critical Success Factors:
– Incisive analysis of the challenge
– Engaged senior executives
– Business operations involved
Lessons Learned:
– Corporate change must be led from the top
– Aligned metrics are essential
– Clear communications to all stakeholders
is key
Case Study: Industrial Manufacturer Embraces Change Management as Fundamental to Advancing Its PLM Maturity
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Create the proper leadership team:
– Organizations must understand their maturity level to define governance style
– Make a compelling business case to get senior executive support
– Establish a governance team including IT, business operations and executives
Establish best governance practices:
– Measure what matters
– Evaluate the key risk factors and mitigate them at each maturity stage
– Adopt technologies that are "appropriately" mature for the business opportunity
Adopt a maturity model and execute against it:
– Invest in change management planning
Key Recommendations
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Thank You!Email: [email protected]
Twitter: @mrhalpern4353