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END CLIENT SERVICES CONSULTING SOLUTIONS SERVICES BROCHURE

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Page 1: END CLIENT SERVICES · Our team of technical leaders bring with them a valuable mix of strategic thinking, management skills, and broad technical depth - embedding themselves into

END CLIENT SERVICES

CONSULTING SOLUTIONS

SERVICES BROCHURE

Page 2: END CLIENT SERVICES · Our team of technical leaders bring with them a valuable mix of strategic thinking, management skills, and broad technical depth - embedding themselves into

WHAT OUR CLIENTS HAVE TO SAY...

"The TechAlign team have made a significant positiveimpact by quickly establishing an understanding of ourorganisation’s transformation, corporate plan ambitions. "TechAlign have provided consultancy and technicalassistance with clear direction and leadership helping toensure that our IT/digital offer supports the needs of theorganisation. "Their professionalism and approachable working style,teamed with a high quality service, have helped them tobecome a trusted advisor to South Ribble BoroughCouncil." Paul Hussey, Director - Customer & Digital South Ribble Borough Council

HARMONISING TECHNOLOGY WITH YOUR BUSINESS 1

WELCOME TO TECHALIGN

We're one of the UK's leading vendor neutral IT consultanciesoffering a range of specialised services to both in-house teamsand IT organisations at a clear fixed price. Our number one priority is our relationship with you. Not with ITvendors. So you can have full confidence that you’re investing in smart,made-to-measure IT consultancy solutions and support that isright for your organisation and its people.

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WHAT OUR CLIENTS HAVE TO SAY...

"The TechAlign team have made a significant positiveimpact by quickly establishing an understanding of ourorganisation’s transformation, corporate plan ambitions. "TechAlign have provided consultancy and technicalassistance with clear direction and leadership helping toensure that our IT/digital offer supports the needs of theorganisation. "Their professionalism and approachable working style,teamed with a high quality service, have helped them tobecome a trusted advisor to South Ribble BoroughCouncil." Paul Hussey, Director - Customer & Digital South Ribble Borough Council

HARMONISING TECHNOLOGY WITH YOUR BUSINESS 1

WELCOME TO TECHALIGN

We're one of the UK's leading vendor neutral IT consultanciesoffering a range of specialised services to both in-house teamsand IT organisations at a clear fixed price. Our number one priority is our relationship with you. Not with ITvendors. So you can have full confidence that you’re investing in smart,made-to-measure IT consultancy solutions and support that isright for your organisation and its people.

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HOW WE CAN HELPOUR SERVICES

Explore limitless possibilities and gain newperspectives with our strategic consultancy services.  

Consulting                                

Ensure you have the right tools and the right peopleat the right time by tailor selecting any combination ofrequirements from the above three services.

Delve deeper to uncover smarter answers with ourtactical technical reviews.

Technical

Resource efficiently by tapping into our highly skilledpeople on a fully flexible basis.

Flexible

Bespoke

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 3

TechAdvise Leverage our consultancy advice and guidance services forbusiness critical projects on a fully flexible ad hoc basis.Backed by our next working day SLA commitment.

CONSULTINGHOW WE CAN SUPPORT YOU

TechDefine Benefit from big picture support to help redefine your ITstrategy and roadmap - ensuring it's efficiently andeffectively aligned to your wider business objectives.

TechAssess Tap into our diverse industry knowledge and expertise toget a fresh independent perspective on in-house or thirdparty technology documentation and proposals. 

TechAlign

TechAssure 

TechAdvance 

Drive your project forward with the assurance of havingone of our highly skilled technical leaders on boardthroughout the journey. 

Ensure your next project starts off on the right foot, withour polished procurement support services. 

See your technology transformation journey continue tomake a strong positive business impact, and weave itselfinto the organisation's DNA, with the on-going support ofa proactive, trusted advisor.

Mix and match from any of the following consultancy services to tailoryour perfect package.

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 4

TECHADVISE

CONSULTING

Pricing structure

Easy-to-access strategic advice and guidance to help youdeliver business critical projects on a flexible basis.Backed by our next working day SLA commitment.

What is it?

Retainer-based per user/per month pricing with fullflexibility to scale the service up or down, as needed. 

Who is it for? Organisations of all sizes and sectors that want to access ahighly experienced, knowledgeable sounding board for keyprojects on a flexible ad hoc basis. 

How does it work?

This agile consultancy service is designed to be responsiveto your needs - providing you with highly skilledtechnology guidance and advice for business criticalprojects and decisions, on a 'as needed' basis. Advice can span anything technology related, includingreviewing supplier proposals - with the assurance ofknowing we're vendor neutral and therefore able to offer atruly impartial view.  The service is available via our web portal or email and isbacked by a next working day commitment from us. 

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 5

TECHDEFINE

CONSULTING

Pricing structure

What is it?

Who is it for?

How does it work?

Big picture support to help redefine your IT strategy androadmap - ensuring it's efficiently and effectively alignedto your wider business objectives.

Short term fixed-price basis - dependent on the size ofyour business and our clearly defined scope/deliverables.

Organisations of all sizes and sectors that require a new ITstrategy that is relevant to the organisation's direction andenvironmental challenges.

We carry out a comprehensive review of yourorganisation's strengths and weaknesses and theopportunities and threats that your sector presents, aswell as looking at where you are today vs where you'd liketo be. Everything we deliver is focused on leveraging bestpractice IT and digital technologies (from a wide range ofsectors) to ensure a modern, efficient and effectiveapproach to achieving your organisational goals.  Your modernised IT strategy will be supported with arobust roadmap, clearly defining timings, ownership andindicative costings.

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 6

TECHASSESS

CONSULTING

Pricing structure

What is it?

Who is it for?

How does it work?

Tap into our diverse industry knowledge and expertise toget a fresh independent perspective on in-house or thirdparty technology documentation and proposals. 

Short term fixed-price basis - dependent on the size andnature of the document(s) being assessed. 

Organisations wanting an unbiased, comprehensive reviewof IT documentation - to enhance, improve or update.  

Benefit from a broad external perspective that iscompletely vendor neutral to support you in ensuring ITdocumentation is fit-for-purpose and forms a strongfoundation for success. Expect thought-provoking questions and clearly definedrecommendations that build on where you are and get youwhere you want to be. Documents you would like us to assess may include:

IT Strategy  Business Case Project Brief  Board Report RFI/RFP/Tender  Statement of Work 

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 7

TECHALIGN

CONSULTING

Pricing structure

What is it?

Who is it for?

How does it work?

Short term fixed-price basis - dependent on the size of theproject/solution. 

Organisations wanting impartial expert support tothoroughly define and scope out project requirementsand ensure a successful procurement process. 

The TechAlign service sits at the early stages of a projectlifecycle, assisting you to smartly align requirements anddeliverables to organisational goals and drive value-for-money. As well as taking the lead on scoping the projectrequirements and creating a thorough statement of workand RFI/RFP/tender documentation, you'll benefit from ourdepth of knowledge and multi-sector experience when itcomes to evaluating responses and ensuring you select theright supplier and solution for success. At the end of the process we'll provide you with a clearlydefined report outlining outcomes and recommendations,based on our smart weighted scoring system, for sharingwith stakeholders.

Polished procurement services to ensure your new projectsets off in exactly the right direction. 

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 8

TECHASSURE

CONSULTING

Pricing structure

What is it?

Who is it for?

How does it work?

Fixed-price based on the expected project lifetime andrequired level of involvement. 

Organisations wanting to fill a client-side/in-housetechnical leadership/design authority role on a temporarybasis.  

TechAssure delivers quality and alignment assurance onproject delivery to ensure your project stays on track,remains focussed, and delivers on its goals. Our team of technical leaders bring with them a valuablemix of strategic thinking, management skills, and broadtechnical depth - embedding themselves into your team tofulfil the role of technical design authority. We will support you throughout the project to help validatethe implementation against what it sets set out to achieve,steer solutions testing, govern any potential scope change,communicate with stakeholders, and lead post projectreviews.

Drive your project forward with the assurance of havingone of our highly skilled technical leaders on boardthroughout the journey. 

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HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 9

TECHADVANCE

CONSULTING

Pricing structure

What is it?

Who is it for?

How does it work?

See your technology transformation journey continue tomake a positive business impact, and weave itself into theorganisation's DNA, with the on-going support of aproactive, trusted advisor.

A fixed-price monthly retainer service, based onorganisation scale and required visit length/frequency. 

Organisations at any stage of their transformation journeythat would like to ensure continued improvement isrealised. 

With a focus on continual improvement, our TechAdvanceservice takes a holistic approach to ensure yourorganisation's technology and digital infrastructureremains fit-for-purpose, utilises the latest best practice, islegally sound, and continues to refine and adapt to meetorganisational goals and sector challenges.  What you can expect from us:

Periodic site visits to evaluate progress, updateroadmap/strategy documents and communicate withkey stakeholders.A clearly defined report following each visit todocument findings and key areas of focus.Proactive tailored guidance, acting as an extension ofyour team to keep abreast of relevant marketdevelopments, industry insights, and legislativechanges.  

HARMONISING TECHNOLOGY WITH YOUR BUSINESSHARMONISING TECHNOLOGY WITH YOUR BUSINESS 9

TECHADVANCE

CONSULTING

Pricing structure

What is it?

Who is it for?

How does it work?

See your technology transformation journey continue tomake a positive business impact, and weave itself into theorganisation's DNA, with the on-going support of aproactive, trusted advisor.

A fixed-price monthly retainer service, based onorganisation scale and required visit length/frequency. 

Organisations at any stage of their transformation journeythat would like to ensure continued improvement isrealised. 

With a focus on continual improvement, our TechAdvanceservice takes a holistic approach to ensure yourorganisation's technology and digital infrastructureremains fit-for-purpose, utilises the latest best practice, islegally sound, and continues to refine and adapt to meetorganisational goals and sector challenges.  What you can expect from us:

Periodic site visits to evaluate progress, updateroadmap/strategy documents and communicate withkey stakeholders.A clearly defined report following each visit todocument findings and key areas of focus.Proactive tailored guidance, acting as an extension ofyour team to keep abreast of relevant marketdevelopments, industry insights, and legislativechanges.  

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HARMONISING TECHNOLOGY WITH YOUR BUSINESS 10

Technical 

Our technical services delve deeper into your current ITenvironment to give you better answers to how you canmeet your strategic goals. We use three simple steps:discover, report and present. Our clients typically call us in to do one or several of thefollowing:

OTHER SERVICESHOW WE CAN SUPPORT YOU

Health checks Best practice reviews Service usage optimisation Application/infrastructure platform dependency mapping Business-led application SLA development Business continuity and disaster recovery assessment Workload placement and cloud assessment Cloud TCO planning and optimisation.

We provide in-house teams and IT organisations with highlyskilled technology professionals (architects, consultants andengineers) on a flexible basis.  All of our IT specialists hold recognised industry standardcertifications, a wealth of experience and love to deal withpeople as much as technology. Choose from fixed time ortime and materials pricing, according to your preferences. 

Flexible

Bespoke 

Our most agile offering. Tailor select any combination ofrequirements from our consulting, technical and flexible ITservices to ensure you have the right tools and the rightpeople at the right time to help you realise your goals.

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