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Nayaki Nayyar Senior Vice President, Cloud CRM and Integration Enhance Your Business Performance with Integrated Cloud Solutions

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Nayaki Nayyar

Senior Vice President, Cloud CRM and Integration

Enhance Your Business Performance with

Integrated Cloud Solutions

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 2

Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to

develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

time for any reason without notice. This document is provided without a warranty of any kind, either

express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 3

It’s about leveraging state-of-the-art technology to run your business at the right speed, in the

right direction, to succeed – for every strategic function inside and outside your enterprise.

Focuses on the right mix of

cloud, hosted, and on-premise

technology

Offers a dynamic adoption model

based on your unique situation,

challenges, and existing investments

Your starting point helps define what

is right for you

Business Velocity

Engage to Execute

Customers

Trading partners

Employees

Business strategy

Business processes

Transactions

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 4

SAP Cloud Strategy and Positioning One common cloud platform

SAP HANA Cloud Platform Application Development | Integration | Database and Analytics | Foundation

Social – People-to-People Collaboration

Business Network – Business-to-Business Collaboration

Managed Cloud

SAP Business

Suite powered

by SAP HANA

SAP NetWeaver

BW powered by

SAP HANA

Fastest time to value

Marketplace

Customer

Applications

Partner/

ISV Applications

Extend and scale innovation

Line-of-Business Cloud Applications

People Customer Money Supplier

Empower

employees

Engage

customers

Optimize

resources

PEOPLE

Core HR Cloud

• Employee Central (EC)

• EC Payroll

Performance Cloud

• Performance & Goals

• Compensation

• Succession & Development

Learning Cloud

Recruiting Cloud

HR Analytics Cloud

• Workforce Analytics

• Workforce Planning

SAP Cloud Applications

CUSTOMER

Customer Cloud

• Cloud for Sales

• Cloud for Service

• Cloud for Marketing

• Cloud for Social Engagement

• Social Media Analytics by Netbase

MONEY

Financial Cloud

• Cloud for Financials

• Cloud for Travel

• Invoice Pro (Ariba)

• Business ByDesign

• Business One Cloud

• Sales & Operations Planning

SUPPLIER

Sourcing Cloud

• Sourcing Pro

• Discovery

• Contract Pro

• Supplier Info Management

Procurement Cloud

• Procure to Pay Pro

• Services Procurement

• Procurement Content

Spend Analytics Cloud

• Spend Visibility

SOCIAL COLLABORATION WITH SAP JAM

BUSINESS COLLABORATION WITH THE ARIBA NETWORK

LINES OF BUSINESS CLOUD APPS

© 2013 SAP AG or an SAP affiliate company. All rights reserved.

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 6

Integration is top-of-mind for every customer

On-premise SAP?

Standard

integration?

Non-sap systems?

Customized SAP?

Tibco or Cast Iron?

Real-time?

Monitoring?

Master data?

Upgrade?

Time to implement?

Cost to implement?

Integration technology?

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 7

Market-to-Cash

Source-to-Pay

Recruit-to-Retire

End-to-End Business Processes

Customers have complex on-

premise landscapes

As customers adopt cloud

solutions, hybrid landscapes will

become a norm

Integration across the boundaries

of cloud and on-premise is a

must to prevent application silos

As companies adopt cloud, real-time end-to-end

business process integration is critical

Integration key to achieve desired business outcomes from cloud

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 8

Integration requirements for cloud deployments

Real-time business

process integration

End-to-end

monitoring and support

Single source of truth and

master data synchronization

Data security

and compliance

Integrated

user experience

Rapid deployment

Support for complex

landscapes

Choice of integration

technology

LOB* IT

*Line of business

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 9

SAP HANA Cloud

Integration

technology

iFlows

(prepackaged

integrations)

Open APIs and

deployment

choice

SAP’s cloud integration strategy Your business, connected your way

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 10

SAP HANA Cloud Integration technology Build, deploy, and monitor

SAP HANA Cloud Integration

Cloud-based technology

Real-time, bidirectional process

integration

Data integration

Graphical flows and mappings

Centralized monitoring and

administration

Prebuilt adapters

Community marketplace (future)

Compatible with content (mappings, for

example) of SAP NetWeaver PI and

SAP Data Services (planned)

Lower cost of change over time

Real-time process

integration

Prepackaged

integrations (iFlows)

Community and

marketplace

Data

integration

SAP

On-Premise

Third-Party

On-Premise

Third-Party

Cloud Solutions

SAP Cloud Applications

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 11

Road map for SAP HANA Cloud Integration Available today with select apps; evolving to an advanced cloud integration service

Planned innovations

SuccessFactors BizX

(Learning, Succession and

Development, and so on)

Ariba solutions

….

SAP Cloud for Travel

SAP Cloud for Financials

SuccessFactors Employee Central

This is the current state of planning and may be changed by SAP at any time.

Q4 2013 and beyond (planned)

SAP Cloud for Customer*

SAP Sales and Operations Planning

SAP Business ByDesign

SuccessFactors BizX (Platform, Compensation,

Recruiting, and Workforce Analytics1)

SAP Financial Services Network

Q3 2013 (planned) Q2 2013

Eclipse and Web UIs for design and monitoring

Reliable and secure connectivity

IDoc, XML, WS, and SFTP connectivity

Mapping and transformation

Data consolidation from multiple on premise sources

Optimized read and write for SAP HANA

Native connectivity to third-party databases

Eclipse-based development

infrastructure for customers or partners

Additional integration patterns, guided

modeling and testability

Data validation services

Prepackaged integration flows catalog

Open SDK for partners

Marketplace for partner content

Community for customer content

Data quality management

Additional connectivity options

such as OData, REST, and so on

1 Limited availability, not GA

K

ey c

apabili

ties

2

S

upport

ed A

pps

2 All capabilities may not be available with every application

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 12

Partnerships for integrating SAP Cloud Applications Supporting customer choice

SAP will support a partner ecosystem (Boomi, Cast Iron, Mulesoft, and others), to provide choice

to customers that need to integrate our cloud solutions to third-party on-premise and cloud

solutions

SAP will leverage the existing Boomi partnership for Employee Central and Payroll Integration

to SAP on-premise and third-party software systems.

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 13

ERP CRM ERP

Sales

Customers

Employee Central

BizX Talent Mgmt

EC Payroll

People Money

On-premise

SAP Cloud Ariba Network

P2P

Sourcing

Procurement Content

SIM

ERP SRM

Suppliers

ERP

Service

Social

Contracts

Business Network

ERP

Third-Party Clouds Third-Party Clouds Third-Party Clouds Third-Party Clouds Third-Party Clouds

80% Reduction in

Implementation

Time and Cost

Minimized

Implementation Risk

Reliable

Upgrades

Prepackaged integration flows (iFlows) from SAP Fully supported, certified and tested across updates and patches by SAP

Financials

Travel

Other*

*SAP Business ByDesign and SAP Business One

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 14

Example: Integration of Employee Central and EC Payroll with SAP ERP

Unidirectional synchronization of employee minimaster (job and personal information) from Employee Central to EC Payroll and/or SAP ERP

Automated synchronization of financial data (cost centers) from SAP ERP to Employee Central

Replication of reporting line information (employee manager relationship) from EC to SAP ERP position hierarchy

UI Integration with Employee Central for payslips and payroll data maintenance UIs (requires EHP6 for SAP ERP and latest SP)

Employee Central and EC Payroll

Employee

Employee

Minimaster

Cost Center

Cost Center General

Ledger

Payroll

Process

Payroll

Results

GL Accounts

GL Accounts

SAP ERP 6.0 (Finance)

Position Hierarchy

Employee Manager

Relationship

Planned

Departments

Org Units and

Hierarchy

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 15

Example #1: Global manufacturing company SuccessFactors Employee Central with SAP ERP and third-party systems

Large manufacturing company with

SAP ERP, multiple legacy HR and

other financial applications worldwide

Migration from legacy HR system

>120 third-party interfaces –

Integration of third-party cloud

solutions to Employee Central (EC) and EC Payroll

100% of SAP-to-SAP integrations and

30% of all integrations covered by

prepackaged integration flows (iFlows)

SAP ERP (FI)

On-Premise

Cloud

Aetna

Other FI Systems

Kronos

Aon Hewitt

JP Morgan

Metlife

Aetna ………

Other FI Systems

Cloud Payroll

Employee Central

Employee Mini Master

Financial Posting Active

Directory

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 16

Example #2: Global CPG company SuccessFactors Employee Central with SAP ERP, HCM and third-party systems

Large consumer products company with

SAP ERP and SAP HCM

Consolidating on Employee Central as

global HR platform

100% of Employee Central to SAP on-

premise addressable through iFlows

Third-party cloud integrations using

generic connectors planned

Centralized orchestration of global

integrations resulting in overall

operational efficiency

SAP ERP (FI)

Aetna

SAP ERP HCM (Payroll)

Employee Central

Healthy Money by PwC

Total Rewards

Merrill Lynch

Fidelity

Towers Perrin ………

OC Tanner

Aon Hewitt Data Store

BW

On-Premise

Cloud

Employee Org Structure

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 17

Example: Integration of SAP Cloud for Customer with SAP ERP 6.0 Complete integration with master data synchronization and process integration

Complete master data synchronization and process integration

Synchronization of master data (customers, contacts, and material)

Opportunity to sales document processing in SAP ERP

Accurate opportunity pricing via price requests in SAP ERP

SAP Cloud for Customer

Contacts Opportunity

Accounts/

Prospects

Contact

Customer Sales Order

Product

Category

Material

Category

Pricing Quotation

SAP ERP 6.0

Products

Material

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 18

Third-party ERP

Example #3 : Industrial manufacturer with 2,000 employees SAP Cloud for Sales (formerly SAP Sales OnDemand) with SAP ERP

Industrial manufacturer with multiple

subsidiaries on different SAP ERP

clients as well as third-party ERP

systems

Rapid implementation with small IT team

Delivered improved usability for field

sales and collaboration between field

sales and back office

Integration of accounts, materials, sales

quotes and sales orders SAP ERP (1) SAP ERP (2)

SAP Cloud for Sales

Field sales including mobility

BW

On-Premise

Cloud

Third-Party ERP

SAP ERP (2)

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 19

Example #4 : Leading provider of kitchen solutions SAP Cloud for Customer (formerly SAP Customer OnDemand) with SAP ERP

Integration to single instance of SAP ERP for

master data, transaction data, and dynamic

pricing and product documentation

User interface integration or mash-up with

SAP NetWeaver BW

Increase in sales productivity and better visibility

across divisions

Better collaboration and positive attitude in sales

team – “share one - get three”

15%–20% reduction in inventory due to real

market demand forecast accuracy vs. historical

planning

SAP ERP

SAP Cloud for Customer

BW

On-Premise

Cloud

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 20

Open APIs and deployment choice Connect your way

SAP Cloud Applications

Third-Party

Integration

Platform

SAP HANA

Cloud

Integration

SAP

NetWeaver PI

Direct

Integration O

ption 1

Option 2

Option 3

Option 4

Customers have a choice to deploy integrations

on-premise or in the cloud

SAP

On Premise

Third-Party

On Premise

Third-Party

Clouds

APIs/Web Services

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 21

SAP HANA Cloud

Integration

technology

iFlows

(prepackaged

integrations)

Open APIs and

deployment

choice

Recap: SAP’s cloud integration strategy Your business, connected your way

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 22

Time Tuesday, May 14 Wednesday, May 15 Thursday, May 16

11:00 a.m.–

11:30 a.m.

Microforum: (38499) Maximize

HR Efficiency with Integrated

SuccessFactors Cloud Solutions

@CL312

Demo Theater: (38300) Streamline Lead-to-Cash with

Integrated CRM Cloud solutions from SAP @CL310 Microforum: (38513) Simplify integration of

SAP cloud solutions with SAP HANA Cloud

Integration @CL312

1:00 p.m.–

1:30 p.m.

Demo Theater: (38500) Extend Core HR Cloud Solutions with

SAP and third-party solutions @CL310

Demo Theater: (38501) Improve cloud-

based Talent Management by Integrating

with SAP software @CL311

1:30 p.m.–

2:00 p.m.

Demo Theater: (38281)

Maximize Sales Efficiency with

Integrated Sales Cloud Solutions

from SAP @CL310

2:30 p.m.–

3:00 p.m.

Demo Theater: (38281( Maximize Sales Efficiency with

Integrated Sales Cloud Solutions from SAP @CL310

3:00 p.m.–

3:30 p.m.

Demo Theater: (38278) Improve

cloud-based Travel Management

by Integrating with SAP

software) @CL311

Demo Theater: (38500) Extend Core HR

Cloud Solutions with SAP and third-party

solutions @CL310

3:30 p.m.–

4:00 p.m.

Theater Presentation: (35465) Enhance Your Business

Performance with Integrated Cloud Solutions

4:30 p.m.–

5:00 p.m.

Demo Theater: (38501) Improve

cloud-based Talent Management

by Integrating with SAP software

@CL311

Microforum: (35466)

Connect Your Cloud and On-

Premise Solutions Without

Disruption @CL312

Demo Theater: (38278)

Improve cloud-based Travel

Management by Integrating

with SAP software @CL311

Demo Theater: (38300) Streamline Lead-to-

Cash with Integrated CRM Cloud solutions

from SAP @CL310

Explore cloud integration at Expert Tables all day and in dedicated

Cloud Integration sessions

Thank You Learn more at www.sapcloudapps.com

© 2013 SAP AG or an SAP affiliate company. All rights reserved. 24

© 2013 SAP AG or an SAP affiliate company. All rights reserved.

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