enhancing supply chain agility through digital ... singh.pdf · 1 © 2017 nokia enhancing supply...

© 2017 Nokia1

Enhancing supply chain agility through digital transformation and conscious manufacturing network

Satendra Singh

Head of Strategy & Business Development

Supply Network & Engineering, Global Operations

Monday, August 07, 2017

2 © Nokia 2017

Agenda

Our Supply chain vision

Digitalization and Robotics process automation

SummaryAbout New Nokia

Supply Network & Engineering Satendra Singh

3 © Nokia 2017

Megatrends are changing the world

Network, compute & storage

Broadband every-where, distributed cloud, near infinite storage

Connectivity for a trillion things

Internet of Things

Augmented intelligence

Human assistance and task automation at machine scale

Human & machine interaction

Virtual and augmented reality, reshaping how we interact with machines

Social & trust economics

Sharing economy and digital currencies making trust and security essential

Digitalization & ecosystems

Digitalization of operations expanding into consumer and biology


Trends that drive massive new innovations

4 © Nokia 2017

We create the technology to connect the world


5 © Nokia 2017

Today, we operate at the convergence of technologies,disciplines and markets

Supply Network & Engineering Satendra Singh5 © Nokia 2017

• Networks, including cloud

• Cognitive technologies

• Infrastructure and devices, including the IoT

• Technologies and services

• Diversified customers and industries

6 © Nokia 2017

Unrivalled track record of innovation


Patent applications (in 2016)

Nobel Prizes Turing Prizes Grammys Emmy Oscar

1300+ 8 4 2 1 1

7 © Nokia 2017

Agenda





8 © Nokia 2017

Global Operations: supporting Nokia’s strategy - by taking leadership in designing the future value chain of innovative operations

Optimize for growth and cash

Generate

growth

Increase

customer value

Power of

bimodal

© Nokia 2017 Supply Network & Engineering Satendra Singh

8

© 2017 Nokia9

Bimodal thinking works when solid foundation is in place !

2.5% 13.5%

34.0%

16.0%

34.0%

The Chasm

People who want the newest things

People who want solutions and convenience

Technology Enthusiasts

VisionariesEarly Adopters

PragmatistsEarly Majority

Conservatives Late Majority

SkepticsLaggards

Join when New it is

new

Join when Perceived

benefit

Join when plenty

support

Join when productivity

gain

Join when have to

Everett Rogers model


© 2017 Nokia10

Mode 2 thinking is the way to fast forward !

2008 2014 2015 2016 2017 2020-2025 time

Cu

mu

lati

ve

savi

ng

s

Conscious FactoryFully integrated into Nokia E2E digitalized Supply Network

2013

Aggressive Lean and Kaizen

Increased factory Automation

Mode 2 with Mode 1

Mode 1

Lean Culture in organizations leverages 84% of population

Mode 2 thinking leaps you forward with 16% of population

Products in manufacturing

COS/Kaizen’s

Lean Savings/COS

1 2 3 4 5 6

1 2 3 4 5 6

>250%


10

© 2017 Nokia11

Manufacturing Operations innovation funnel will drive digitalization through new technologies and partnerships


Expectations

Time

Explore Scale through Continuous ImprovementProof-of-valueProof-of-concept

Network-in-a-box

SMT logistics automation

Modular Automation Line

Semantic Web on Material management

Factory-in-a-box

Automated Screwing

Automated Filter Tuning

Mode 2 Mode 1

Multi Screw AutomationCircular Supply

Chain

Industrial Wearables

AGVAIV

RFID on Supply Chain

Intelligent AssetsPower mgmt

VR training

AR Work Instructions / Quality control

Virtual presence

Mobile Apps

Automated Assetstracking

Autonomous WH systems

Drones internal use

5G MAC line

Copper 3D printing

IoT solution Platform

Embedding components

RFID on product/recycling

Data regression on Dynamic Scorecards

Cloud testing

Filter testing revolution

Dynamic Testplans

Automated Soldering

Manuf chat bots

11

12 © Nokia 2017

Agenda





13 © Nokia 2017

Bringing all supply chain data togetherNokia Conscious Supply Network and Engineering


Operational data

Order dataEngineering data

Supply chain data

Product data

Service data

Usage data

Hub

Ability for all aspects of supply chain to be aware of other areas for end to end optimization

Machine Learning, Self optimizing, Tailored visibility

R&D

Customer

Sales

Service

DO

Hub DOP

LSP’s

Factory

Tailored Visibility

Supplier Factory

Planner

Procure

DOP

13

14 © Nokia 2017

Conscious Factory and digital Supply Chain

Can predict, can prevent and improve by self-learning

Highly automated with sustainable impact

Agile and flexible supply. Where needed, when needed

Customer centric, best in class in the industry


15 © Nokia 2017

Digitalization

• Process Automation

• IT systems & Architecture

• System Transactions

Physical Automation

• Manufacturing

• Distribution

• Information Systems

It is about Automation and digitalization together !


16 © Nokia 2017

Industry 4.0 – Automation & Innovation Journey


ITMS

TMSiPOSANDONTETS

NEMS

SMART Watch

NIB (LTE)SMART screw driverAIV in warehouse

Auto screw Robot

Auto Tuning

AQS

WiFi Tester

Robotic Soldering

Digital Health Monitoring

WEB PORTAL

17 © Nokia 2017

Internet of Things(IoT) Dashboard


18 © Nokia 2017

2,70,150 KWh21,07,171 INR

131.67 Metric Tons CO2 reduction

• 190+

Testers

• 35,690

Shutdown events

IPOS – Intelligent Power Off System


19 © Nokia 2017

Digitalization

New digital technologies New business models & value


20 © Nokia 2017

Automation of Transactions – Drives Quality


PLM – ALPIM interface (combined ordering)

PLC Status

Consistency

Series1 Series2 Series3

Customs

Description

Consistency

Series1 Series2 Series3

Automatic Interface Start

ALPIM to PLM

PLC Status Consistency increased by 106 %

Customs Description Consistency improved 6 times.

after PAIP Stream 1 automated interface started

PLM to ALPIM

PLC Status Consistency improved by 10%

Customs Description Consistency by 90 %

after PAIP Stream 1 automated interface started

22 © Nokia 2017

No more Power points! – get many hours backAutomated Monthly Reporting


• We have moved to 100% automated reporting of monthly business performance

• Ability to add comments on line

• Standard visualization each month with generic comments section to tailor messages

• +++Ability to get further details with the click of a button

23 © Nokia 2017

Robotics Process – a case


1.1

3 45 6 7 8 9 10

1

2.1OM

Check on output in relevant to customer

request

Acquire the WI in Base and Search the subject

line in template

login and Create Invoice

Fill all relevant fields and

Produce the Output

Save output In the

designed shared Path

Update Base screen with

output reference no.

Send notification on Invoice Completion

Close Base WI

Login to SAP –Application to Proceed with

Invoice

Obtain the input

provided in the

spreadsheet

If Sub line not found in template => exception

handling

SupervisorMonitors Robot’s

2

Login to Applications

Agents to Fill Structured Template in case of Invalid Format for Robot to read the email Input

11

Upload Invoice

Acceptance

a robot is thereto take robot out of a human

24 © Nokia 2017 Supply Network & Engineering Satendra Singh

Why Robotics Process Automation?

Increased productivity with the potential to operate 24/7. Less effort and resources needed to complete repetitive tasks

Approximately 6 weeks required for a cost effective implementation

40%

Higher staff satisfaction by eradicating monotonous tasks allowing individuals to

focus on higher value work

43% increase in people able to focus on customer outcomes, eliminating human error

443%

Seasonal demand can be managed with high agility by deploying virtual resources at a fraction of the cost

Consistent quality guaranteed as human error is eliminated

Processing costs reduced by up to 80%80%

Provision of greater visibility and auditability of transactions, leading to better control over end to end process.

Average handling times reduced by 40%, with a

24/7 resilient operation

Benefits

Costs

Auditability

Quality

Satisfaction

Productivity

Implementation

© 2017 Nokia25

KPIs are key to execute transformation

From static indicators to full dynamic representing cost intensity formula

Public

2015

2016

Cost Intensity (Y) = f(x)*KPI1+ f(x)KPI2 + f(x)KPI3 – f(x)(KPI2*KPI3) + Const

!

2017

Dynamic formula as ScorecardContribution of each KPI into cost intensity identifiedAutomatic warnings on deviations to owners

Special Scorecard on KPIs impacting in Cost intensity

25

Realize Better Faster Cheaper

27 © Nokia 2017

Quality- Every 10% increase in

Automation on one product line resulted in 4 % improvement in First time yields

- Every 10% increase in Automation on second product line resulted in 9 % improvement in First time yields

Cost- Every 10 % improvement

in automation reduced the cost by up to 15%

- Every 10% improvement in automation results 19% improvement in rework cost

Agility- Every 10 % improvement

in automation increased manufacturing productivity by 9%

- RPA reduced average handling times by up to 40%


Business Gains for Nokia : some examples Does the automation and digitalization really help?

enhancing supply chain agility through digital ... singh.pdf · 1 © 2017 nokia enhancing supply...

Documents