enhancing the dp operator experience · ux process. excerpt from example persona. redesign....

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Return to Session Menu DYNAMIC POSITIONING CONFERENCE October 15-16 2013 October 15-16, 2013 DESIGN AND CONTROL SESSION II Enhancing the DP Operator Experience Melody Ivory and Richard I. Stephens GE Power Conversion

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Page 1: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Return to Session Menu

DYNAMIC POSITIONING CONFERENCEOctober 15-16 2013October 15-16, 2013

DESIGN AND CONTROL SESSION II

Enhancing the DP Operator Experience

Melody Ivory and Richard I. Stephens

GE Power Conversion

Page 2: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Enhancing the DP operator experience

Dr Melody Ivory GE Design and Experience Centre of Excellence Dr Richard I Stephens GE Power Conversion

Page 3: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

2 GE Power Conversion

R I Stephens/MTS DP Conference, Houston Version 00, October 15-16 2013

CLASS I (GE PUBLIC)

Motiva tion

Increasing complexity of systems & opera tions

Legacy of “engineering-focused” HMI

Need to focus on controlling the ship

Simplify

Modernise

Page 4: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy
Page 5: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

User experience (UX)

Page 6: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Guiding user experience principles

Yesterday’s lessons + today’s mariners + tomorrow’s technology

Page 7: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

UX process

Page 8: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Excerpt from example persona

Page 9: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Redesign

Page 10: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Research-based console and HMI

Page 11: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Full screen image with text

Page 12: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Control redesign: Energy Efficient DP

Page 13: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

12 GE Power Conversion

R I Stephens/MTS DP Conference, Houston Version 00, October 15-16 2013

CLASS I (GE PUBLIC)

XY control

-20 -15 -10 -5 0 5 10 15 20-20

-15

-10

-5

0

5

10

15

20XY control in heavy weather (30 m/s wind)

Nor

th (m

)

East (m)

DPNew

Page 14: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

13 GE Power Conversion

R I Stephens/MTS DP Conference, Houston Version 00, October 15-16 2013

CLASS I (GE PUBLIC)

Optimum heading

Minimise weather forces Limited varia tion from origina l set heading

Page 15: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Example estimated savings

Page 16: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

Feedback

Page 17: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

16 GE Power Conversion

R I Stephens/MTS DP Conference, Houston Version 00, October 15-16 2013

CLASS I (GE PUBLIC)

Example research feedback

“I like it. It’s not intimidating to me. That’s important to me as an opera tor.”

“Minimalist approach is good.”

“Very user friendly, ergonomic and comfortable.”

“Looks fa irly simple, more so than competitors’ systems.”

“User interface works well. It’s clean and you can see info.”

“It’s and improvement on what you had. I look forward to seeing it on a ship.”

Page 18: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy

17 GE Power Conversion

R I Stephens/MTS DP Conference, Houston Version 00, October 15-16 2013

CLASS I (GE PUBLIC)

Conclusions

40 years experience of DP + collabora tion with UX experts

Mariner-focused console and HMI

Enhances situa tional awareness

Improves opera tor comfort, safety & efficiency

Energy efficiency

Validation with users = ongoing improvement

Page 19: Enhancing the DP operator experience · UX process. Excerpt from example persona. Redesign. Research-based console and HMI . Full screen image with text. Control redesign: Energy