ensuring sustainable and resilient tourism development meetings seminars and workshops/cap… ·...
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Ensuring Sustainable and
Resilient Tourism Development
4th Global CAPSCA Meeting
19 June 2013
2012 – for the first time in history
1,035,000,000international tourists(overnight visitors)
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2012 – 1 billion opportunities
The importance of tourism
1980 – 2012:
• International tourism arrivals (more than 3 times)
– 279 million ITA
– 1,035 million ITA
• International tourism receipts (more than 10 times)
– US$ 103 billion
– US$ 1,075 billion
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Inbound tourism: World
International tourist arrivals, 1995‐2012* (million)
530563
589 605627
678 678 698 689
760805
851
911 929894
1,035 mn952
996
0
200
400
600
800
1000
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012*
International tourist arrivals (million)
39 million arrivals more than in 2011
International tourism, World International Tourist Arrivals, million
source: World Tourism Organization (UNWTO) ©
0
250
500
750
1,000
1,250
1,500
1,750
2,000
1980 1985 1990 1995 2000 2005 2010 2015 2020 2025 2030
1.4 billion in 2020 and 1.8 billion by 2030
1 bn
1.8 bn
1.4 bn
Average annual growth 2010-2030:
+ 3.3%+ 43 million
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The importance of tourism
• Arrivals to emerging economies are expected to surpass those to advanced economies by 2015:
– 30 % of ITA in 1980
– 47 % of ITA in 2010
– 57 % of ITA in 2030
• 2000: 11 | 2010: 14 | 2030: 22
The Value of Emergency Management
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The value
• Crises occur,… how you prepare and manage them determines the impact
• Constantly increasing value of Crisis Management – Volcano Ash Cloud
• Sustainable and resilient tourism development
At the national level
• Perceived and considered to be a value
• This change happened especially in the private sector
• Improvements are so far driven by incidents
• The data indicate that especially those events with high losses in bookings and reservations caused that tourism was addressed specifically
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Level of integration and priorities
• Only a few countries have tourism integration on inbound and outbound sides equally developed
• Strong tendency from data that structures are improving, especially on the side of FA
• Enormous losses of revenues and taxes are usually underestimated when formulating priorities
• Perceived crises are underestimated
NEP
The Basics
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• Established plans and structures are reflecting the way how state authorities plan to address emergencies
• Standard of living gap between tourists and host
• Used as a priority tool for economic development in many less and least developed countries
Existence of National Emergency Plans in relation to Human Development Index
68%83%
low/medium high/very high
Human Development Index
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Existence of National Emergency Plans in relation to PPP
64%87%
100%
≤ 0,5 0,6 - 0,9 ≥ 1
PPP
Share of tourism expenditure in the country’s GDP
23%
83%
low/moderate strong/full
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The role of airportsFrom a tourism perspective
The role of airports
• For international travel the most important gateway – until we’re using the beaming
• The first and the last impression during a journey, i.e. destination
• Countries on their own
• First line of defense (immigration, customs, health)
• Consistency
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Special needs
• Tourists are often:
– unfamiliar with the infrastructure, procedures and systems
– unfamiliar with many risks of the place and society (incl. legal)
– and often not familiar with the languages of the destination
What means friendly?
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Friendly airports
• Smooth processes
• Border formalities and procedures
• Wait times
• Security
• Assistance and services
• Connectivity (all means of transportation)
• Sustainable practices
Friendly forms Thank you for helping us to protect your health
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What are tourists thinking?In terms of criteria
Friendly airports
• Passenger-friendly
• Business-friendly
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Friendly airports
• Halal-friendly
• Family & Kids-friendly
Friendly airports
• Eco-friendly
• Tech-friendly
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Facilitation
2013 Status
• On average 2/3 of the world’s population needed to obtain a visa prior to departure
• 18 % of the world’s population was able to enter a destination without a visa
• 17 % of the world’s population could receive a visa on arrival
• 2 % of the population was allowed to apply for an eVisa
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2013 Openness Index
Dark blue 0-10, Light blue 11-23, Yellow 24-39, Light green 40-69, Dark green 70-100
2013 Status
• South-East Asian, East African and Caribbean destinations are among the most open destinations
• Central African and North American destinations are the most restrictive
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The Least Restrictive Destinations
• Countries with a clear commitment to travel and tourism took measures to facilitate travel and tourism
Destinations improving Visa procedures 2010/12
17 United Arab Emirates
150
18 Laos 14419 Kenya 13820 Ecuador 12621 Tanzania 12622 Armenia 12323 Bolivia 12124 Macao (SAR) 12025 Gambia 11526 Sri Lanka 11427 Georgia 11228 Nicaragua 10929 Tajikistan 7730 Bangladesh 5531 Bonaire 5432 Cayman Islands 5133 Zambia 5034 Tahiti and Her
Islands49
Name Number of improvements
1 Micronesia 1942 Niue 1943 Palau 1944 São Tomé e Principe 1945 Tuvalu 1946 Djibouti 1927 Haiti 1908 Mozambique 1899 Rwanda 181
10 Burundi 17911 Togo 17912 Cape Verde 17813 Mali 17214 Kyrgyzstan 16615 Uganda 16116 Guyana 157
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Improvements of Visa procedures 2010/12
• 43 destinations significantly facilitated the visa process for citizens (20 or more countries improved)
• They contributed 5,044 individual measures and the major part to the 5,080 improvements
• Most common change was from “Visa required” to “Visa on arrival”, representing nearly 70% of all changes’
Progress made in recent years
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Global Sustainable Tourism Criteria
GSTC for Hotels and Tour Operators
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GSTC for Hotels and Tour Operators
GSTC for destinations (40 criteria – 4 pillars)
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Innovations in the area of safety and security
• Crisis management can be now a USP for tour operators
• Safety in destinations can be an USP
Thank you!
Dr. Dirk GlaesserActing DirectorSustainable Development of TourismWorld Tourism Organization…………………………………..
Tel: + 34 91 5678 118Fax: + 34 91 5713 733
email: [email protected]