"enterprise mobile", marco nielsen

Enterprise Mobile

Successfully navigating the mobility maze

Marco NielsenMobility Architect & Services Practice Director

[email protected]

http://www.enterprisemobile.com

http://marco.blogsite.org

Enterprise Mobile Overview

Co-founded by Microsoft in January 2007

Currently managing over 100,000 mobile devices for

enterprise companies across US and Canada

Supporting multiple device platforms – Windows Mobile,

BlackBerry, iPhone, etc.

Managed Microsoft System Center Mobile Device

Manager (SCMDM) Beta – over 50 implementations

Strategic relaltionships with Mobile Operators (MOs),

Device Manufacturers (OEMs) & Independent Software

Vendors (ISVs)

Provides "one throat to choke" for mobile devices

Three Windows Mobile MVPs on staff in Professional

Services

Confidential © Enterprise Mobile 2009 2

Enterprise Mobility

Mobility is becoming more strategic

• Moving from convenience to requirement

• Moving from “back door” to “front door”

• Attention to security is required

• LOB drivers

• Company administrative processes

• Workflow automation

Mobility market remains consumer driven

• Consumer content

• Non-standardized

• Fad-driven supply chain

• Enterprise unfriendly management processes

• Complex ecosystem

• Carrier vs. OEM vs. Software

• Lack of end-to-end accountability


Consumer Designed Devices

Consumer-Oriented

CompetitiveCarriers

Service GapEnterprise Managed

Device

The Gap


Corp

Corp

http://www.wireless.att.com/

Where Are You in Mobility Planning?

Thinking

• Visioning

• Requirements

• ROI

• Justification and budget

Planning

• Device selection and management

• Infrastructure requirements

• Resource requirements

• POC and Pilot

• Device & service selection

• Contracting

• Deployment planning

Deploying

• Deployment scheduling

• Procurement and activation

• Infrastructure creation

• Training

• Logistics

• “Kitting & assembly”

Managing

• Service Level Expectations

• Support

• MACD

• Billing support

• Device management

• Warranty and repair

• Device refresh

• Ongoing provisioning and updates


End-to-End Mobility Service Solution


Professional Services Lifecycle Services

Our consultants deliver best

practices mobility strategy,

business requirements and

deployment services

Strategy:

• Mobility Strategy Workshop

• Device Management Workshop

• Security Workshop

• Application Enablement Workshop

• Platform Migration Workshop

• Assessments

Implementation:

• Quick Starts/Proof of Concepts

• Go Live

Services to facilitate the ongoing

management of a mobility solution

Mobility Lifecycle Services

Mobile Device Integration

Mobile Procurement

Mobile Device Configuration & Staging

Mobile Startup & Training

Mobile Device Depot

Mobile Service Desk

Mobile Operator Service Management

Mobile Asset Disposition



While every care has been taken to ensure that the information in this document is correct, Enterprise Mobile cannot accept (and hereby disclaims)

any responsibility for loss or damage caused by errors or omissions. All rights reserved. No part of this document may be reproduced without the prior

permission of Enterprise Mobile, Inc. Enterprise Mobile 2009

www.enterprisemobile.com

"enterprise mobile", marco nielsen

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