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    1

    Environmental Analysis

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    Topics

    Purpose of General Environmental Analysis Gathering Information

    GeneralEnvironment

    CompetitiveEnvironment Key Success Factors

    Competitive Changes During Industry Evolution

    Strategic Groups

    National Competitive Advantage

    InternalEnvironment

    2

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    Purpose of General Environmental

    Analysis Organizations are affected by conditions

    in the environment

    Managers need to be aware of theseconditions in order to Take advantage of opportunitiesthat can leadto higher profits

    Reduce the impact of threatsthat can harmthe organizations future

    3

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    Gathering Information forExternal Environmental Analysis

    Managers need information in order to know

    and develop an understanding about what is

    happening in the external environment

    Three approaches to information gathering:1. Scanning:general surveillance of environmental

    changes; looking for early signals of changes

    2. Monitoring:close attention to specific

    developments that could affect the organization3. Competitive Intelligence:following actions of

    competitors

    4

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    Sources of Environmental Data

    Internal sources may also be a good source of data on customer needs,attitudes, and behavior. The organization's own records are the bestsource of data on current objectives, performance, and availableresources.

    The sheer volume of available information on the economy, our population,and business activities is the major strength of most government datasources.

    The articles and research reports that are available in periodicals andbooks provide a gamut of information about many organizations,industries, and nations.

    Commercial sources are almost always relevant to a specific issue becausethey deal with the actual behaviors of customers in the marketplace.

    The best approach to secondary data collection is one that blends data and

    information from a variety of sources. If needed secondary data is not available, out of date, inaccurate or

    unreliable, or irrelevant to the specific problem at hand, the manager mayhave little choice but to collect primary data through marketing research.

    5

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    Overcoming Problems with DataCollection

    One of the most common problems is an incomplete orinaccurate assessment of the situation for which datais being gathered to address.

    Another common difficulty is the expense of collectingenvironmental data.

    A third issue is the time it takes to collectenvironmental data.

    A final challenge is finding a way to organize the vastamount of data and information that are collectedduring the environmental analysis.

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    Three Areas for Analysis

    1. General Environment

    2. Competitive Environment3. Internal Environment

    7

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    General & Competitive Environments

    General Environment

    8

    Competitive

    Environment

    Threat on new entrants

    Bargaining power of suppliers

    Bargaining power of buyers

    Threat of substitute products

    Competitive rivalry

    Demographics

    Political/Legal

    Technological

    Global

    Sociocultural

    Macoreconomic8

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    GENERAL Environment

    DEMOGRAPHICS Characteristics of a countrys population

    Size of population and growth rate

    Age distribution of population Education levels

    Income distribution

    Ethnic diversity

    Geographic distribution

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    General Environment

    POLITICAL/LEGAL Political and legal conditions affecting

    business

    Government policies toward business Investment incentives

    Business regulation: labor, environment

    Education priorities

    Budget conditions and plans

    10

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    General Environment

    MACROECONOMIC Impact of the economy on business

    Size and change in gross domestic product

    Per capita income levels

    Inflation rate

    Interest rates

    Foreign trade deficit or surplus

    Unemployment

    Rates of saving and investment

    12

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    General Environment

    SOCIOCULTURAL Influence of values, beliefs, and lifestyles

    of a country on business

    Family relationships Attitudes about work

    Living arrangements

    Styles of entertainment

    Attitudes toward health

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    General Environment

    GLOBAL International developments that can

    impact a business

    Rise of China as economic power Rising global trade and WTO

    Intellectual property protection

    Important political events: Iraq war

    Search for low cost suppliers

    14

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    COMPETITIVE Environment

    Managers must understand the conditionsof competition within their industry Porter Five-Forces Model of Competition(determining the attractiveness of an industry)

    Key Success Factors Competitive Changes During industryEvolution

    Strategic Groups

    National Competitive Advantage

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    Porters Five Forces Model ofCompetition

    Substitute Products(of firms inother industries)

    Suppliersof KeyInputs

    Buyers

    PotentialNew

    Entrants

    RivalryAmong

    CompetingSellers

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    Threat of New Entrants

    Fundamental question: how easy is itfor another company to enter theindustry?

    Factors making easy entry to industry Low economies of scale

    Low product differentiation

    Low capital requirements

    No switching costs for buyer

    Easy access to distribution channels

    Little government regulation

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    Supplier Power

    Fundamental question: how badly doesa supplier need your business?

    Factors giving power to supplier: Supplier industry dominated by few firms

    Buyer is not important to customer Suppliers product is important input tobuyers product

    Suppliers products have high switching

    costs Supplier can integrate forward and becomecompetitor of buyer

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    Threat of Substitutes

    Fundamental question: what otherproducts or services could perform thesame function as your products orservices?

    Factors indicating high threat ofsubstitutes: Few switching costs for buyer

    Price of substitute lower or quality higher

    than for your products Firms offering substitutes have highprofitability

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    Competitive Rivalry

    Fundamental question: how intense iscompetition in the industry?

    Factors leading to high competitive

    rivalry: Numerous or equally balanced competitors High fixed costs

    Slow industry growth

    Lack of differentiation or switching costs High strategic stakes

    High exit barriers

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    Four Basic Types of Competition

    1. Brand Competitors: market products that aresimilar in features and benefits to the samecustomers at similar prices

    2. Product Competitors: compete in the same

    product class, but with products that aredifferent in features, benefits, and price

    3. Generic Competitors: market very differentproducts that solve the same problem or satisfy

    the same basic need4. Total Budget Competitors:compete for the

    limited financial resources of the same customers

    22

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    Key Success Factors

    In many industries, there are certainactions or practices that a businessmust follow in order to compete in theindustry.

    May need effort to distinguish companyfrom competitors

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    Examples of Key Success Factorsin Selected Industries

    Pharmaceuticals research and personal selling

    Beer advertising and distribution

    Restaurant quality food and service

    Retailer location and priced-for-quality

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    Changes in Competition DuringIndustrys Evolution

    Over time as an industry evolves, thenature and basis of competitionchanges

    Five Stages Embryonicintroduction of product Growth Shakeout

    Mature Declining

    26

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    Stages of Industry Life Cycle

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    Time

    Embryonic

    Growth

    ShakeoutMature Declining

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    Requirements in Each Stage ofIndustrys Evolution

    Embryonic: Know-how, educatingcustomers, opening distribution channels

    Growth: Know-how for continued innovation,

    financing, build demand

    Shakeout: Dominant market position, lowcost producer, high capacity

    Maturity: low cost production, brand loyalty

    Declining: lowest cost production, reducecapacity

    28

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    Strategic Implications of theFive Competitive Forces

    Competitive environment is unattract ivefrom the standpoint of earning goodprofits when:

    Rivalry is strong

    Entry barriers are low and entry is likely

    Competition from substitutes is strong

    Suppliers and customers have considerablebargaining power

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    Strategic Implications of theFive Competitive Forces

    Competitive environment is idealfrom a profit-making standpointwhen:

    Rivalry is moderate

    Entry barriers are high and no firm islikely to enter

    Good substitutes do not exist

    Suppliers and customers are in a weakbargaining position

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    Strategic Groups

    Companies do not compete against all

    companies in an industry Companies compete against several other

    companies that follow similar strategies

    Astrategic group consists of those rivalswith similar competitive approaches in anindustry

    Examples ways of competing: Price -- Range of products

    Innovation -- Customers served

    Research

    Quality

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    Procedure for Constructing aStrategic Group Map

    STEP 1: Identify competitive characteristics thatdifferentiate firms in an industry from oneanother

    STEP 2: Plot firms on a two-variable map using

    pairs of these differentiatingcharacteristics

    STEP 3: Assign firms that fall in about the samestrategy space to same strategic group

    STEP 4: Draw circles around each group, makingcircles proportional to size of groupsrespective share of total industry sales

    32

    E ample St ategic G o p Map of

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    Example: Strategic Group Map ofthe Video Game Industry

    TypesofVideoGame

    Su

    ppliers/Distrib

    utionChannels

    Overall Cost to Players of Video Games

    Low(Coin-operated

    equipment)

    Medium(Console players cost

    $100-$300)

    High(Use PC)

    Arcades

    Home PCs

    Video gameconsoles

    Online/Internet

    Sony, Sega,Nintendo, several

    others

    Arcadeoperators Publishers

    of games onCD-ROMs

    MSN Gaming Zone,Pogo.com,

    America Online,

    HEAT, Engage,Oceanline, TEN

    33

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    Nation-State and CompetitiveAdvantage

    A country may provide a competitiveadvantage for a company

    Need to identify national factors in order

    to determine Where most significant competitors will comefrom

    Where to locate production activities

    Porters Diamond of Determinants ofNational Competitive Advantage

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    Determinants of National CompetitiveAdvantage

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    Strategy,

    Structure &Rivalry

    FactorEndowments

    DemandConditions

    Related andSupportingIndustries

    NationalCompetitiveAdvantage

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    Demand Conditions

    Large growing markets provide foundationfor global competition

    More significant, sophisticated and

    demanding consumers force companies to

    innovate and improve their products

    Advances in products, services and

    standards improve companies knowledge

    and capabilities for selling in other worldmarkets

    37

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    Related and SupportingIndustries

    Provide inputs and capabilities that help a

    company to improve its own products and

    capabilities

    Helps reduce manufacturing costs through

    cost-effective, timely methods

    Ongoing exchange of knowledge through

    research and development and jointprojects improves both suppliers and

    companies

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    Conclusions About

    Determinants of NationalCompetitive Advantage

    Firms succeeding in global markets first

    succeeded in intense competition inhome countries

    Competitive advantage for global firms

    comes from continuous improvement,

    innovation, and change.

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    INTERNAL ANALYSIS How can we assess the resource capabilities?

    Resource Based View

    Each firm has three basic kinds of Resources Tangible assets

    Fords Cash Reserves 3Ms Patents Georgia Pacific Land holdings Coca Colas formula

    Intangible assets Nike - Brand Name Dell Reputation GE- Welchs Leadership

    Organizational capabilities Dells Customer Service Sonys Product Development 3Ms Innovation

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    How resources become valuable

    Competitively Superior

    WalmartsLogistics Allowed better pricing Resource Scarcity

    OPECs Oil Reserves Finite oil reserves

    Appropriability Who profits from a resource?

    Mickey Mouse does not have an agent

    Inimitability Pricelines pricing for air tickets

    Wendys Drive Through

    Path dependency - Steinway with Pianos

    Causal ambiguity South West Airlines Economic Deterrence

    Durability How long will the competitive advantage last?

    Patentable products longer durability

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    Value Chain Analysis

    Disaggregates a business into sets of activities Primary Activities Inbound logistics --- Operations ----

    Outbound logistics ---- marketing and Sales and service

    Support activities General Administration, HRM, R&D,Systems Development

    How to do a VCA Identify key activities

    Allocate costs to each activity

    Identify the activities that differentiate the firm

    Examine the Value Chain

    Different activities may be important industry and strategy

    Importance of activities can vary based on a companyposition in a larger scheme of activities

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