environment analysis 2.ppt
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Environmental Analysis
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Topics
Purpose of General Environmental Analysis Gathering Information
GeneralEnvironment
CompetitiveEnvironment Key Success Factors
Competitive Changes During Industry Evolution
Strategic Groups
National Competitive Advantage
InternalEnvironment
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Purpose of General Environmental
Analysis Organizations are affected by conditions
in the environment
Managers need to be aware of theseconditions in order to Take advantage of opportunitiesthat can leadto higher profits
Reduce the impact of threatsthat can harmthe organizations future
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Gathering Information forExternal Environmental Analysis
Managers need information in order to know
and develop an understanding about what is
happening in the external environment
Three approaches to information gathering:1. Scanning:general surveillance of environmental
changes; looking for early signals of changes
2. Monitoring:close attention to specific
developments that could affect the organization3. Competitive Intelligence:following actions of
competitors
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Sources of Environmental Data
Internal sources may also be a good source of data on customer needs,attitudes, and behavior. The organization's own records are the bestsource of data on current objectives, performance, and availableresources.
The sheer volume of available information on the economy, our population,and business activities is the major strength of most government datasources.
The articles and research reports that are available in periodicals andbooks provide a gamut of information about many organizations,industries, and nations.
Commercial sources are almost always relevant to a specific issue becausethey deal with the actual behaviors of customers in the marketplace.
The best approach to secondary data collection is one that blends data and
information from a variety of sources. If needed secondary data is not available, out of date, inaccurate or
unreliable, or irrelevant to the specific problem at hand, the manager mayhave little choice but to collect primary data through marketing research.
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Overcoming Problems with DataCollection
One of the most common problems is an incomplete orinaccurate assessment of the situation for which datais being gathered to address.
Another common difficulty is the expense of collectingenvironmental data.
A third issue is the time it takes to collectenvironmental data.
A final challenge is finding a way to organize the vastamount of data and information that are collectedduring the environmental analysis.
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Three Areas for Analysis
1. General Environment
2. Competitive Environment3. Internal Environment
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General & Competitive Environments
General Environment
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Competitive
Environment
Threat on new entrants
Bargaining power of suppliers
Bargaining power of buyers
Threat of substitute products
Competitive rivalry
Demographics
Political/Legal
Technological
Global
Sociocultural
Macoreconomic8
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GENERAL Environment
DEMOGRAPHICS Characteristics of a countrys population
Size of population and growth rate
Age distribution of population Education levels
Income distribution
Ethnic diversity
Geographic distribution
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General Environment
POLITICAL/LEGAL Political and legal conditions affecting
business
Government policies toward business Investment incentives
Business regulation: labor, environment
Education priorities
Budget conditions and plans
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General Environment
MACROECONOMIC Impact of the economy on business
Size and change in gross domestic product
Per capita income levels
Inflation rate
Interest rates
Foreign trade deficit or surplus
Unemployment
Rates of saving and investment
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General Environment
SOCIOCULTURAL Influence of values, beliefs, and lifestyles
of a country on business
Family relationships Attitudes about work
Living arrangements
Styles of entertainment
Attitudes toward health
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General Environment
GLOBAL International developments that can
impact a business
Rise of China as economic power Rising global trade and WTO
Intellectual property protection
Important political events: Iraq war
Search for low cost suppliers
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COMPETITIVE Environment
Managers must understand the conditionsof competition within their industry Porter Five-Forces Model of Competition(determining the attractiveness of an industry)
Key Success Factors Competitive Changes During industryEvolution
Strategic Groups
National Competitive Advantage
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Porters Five Forces Model ofCompetition
Substitute Products(of firms inother industries)
Suppliersof KeyInputs
Buyers
PotentialNew
Entrants
RivalryAmong
CompetingSellers
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Threat of New Entrants
Fundamental question: how easy is itfor another company to enter theindustry?
Factors making easy entry to industry Low economies of scale
Low product differentiation
Low capital requirements
No switching costs for buyer
Easy access to distribution channels
Little government regulation
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Supplier Power
Fundamental question: how badly doesa supplier need your business?
Factors giving power to supplier: Supplier industry dominated by few firms
Buyer is not important to customer Suppliers product is important input tobuyers product
Suppliers products have high switching
costs Supplier can integrate forward and becomecompetitor of buyer
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Threat of Substitutes
Fundamental question: what otherproducts or services could perform thesame function as your products orservices?
Factors indicating high threat ofsubstitutes: Few switching costs for buyer
Price of substitute lower or quality higher
than for your products Firms offering substitutes have highprofitability
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Competitive Rivalry
Fundamental question: how intense iscompetition in the industry?
Factors leading to high competitive
rivalry: Numerous or equally balanced competitors High fixed costs
Slow industry growth
Lack of differentiation or switching costs High strategic stakes
High exit barriers
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Four Basic Types of Competition
1. Brand Competitors: market products that aresimilar in features and benefits to the samecustomers at similar prices
2. Product Competitors: compete in the same
product class, but with products that aredifferent in features, benefits, and price
3. Generic Competitors: market very differentproducts that solve the same problem or satisfy
the same basic need4. Total Budget Competitors:compete for the
limited financial resources of the same customers
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Key Success Factors
In many industries, there are certainactions or practices that a businessmust follow in order to compete in theindustry.
May need effort to distinguish companyfrom competitors
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Examples of Key Success Factorsin Selected Industries
Pharmaceuticals research and personal selling
Beer advertising and distribution
Restaurant quality food and service
Retailer location and priced-for-quality
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Changes in Competition DuringIndustrys Evolution
Over time as an industry evolves, thenature and basis of competitionchanges
Five Stages Embryonicintroduction of product Growth Shakeout
Mature Declining
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Stages of Industry Life Cycle
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Time
Embryonic
Growth
ShakeoutMature Declining
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Requirements in Each Stage ofIndustrys Evolution
Embryonic: Know-how, educatingcustomers, opening distribution channels
Growth: Know-how for continued innovation,
financing, build demand
Shakeout: Dominant market position, lowcost producer, high capacity
Maturity: low cost production, brand loyalty
Declining: lowest cost production, reducecapacity
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Strategic Implications of theFive Competitive Forces
Competitive environment is unattract ivefrom the standpoint of earning goodprofits when:
Rivalry is strong
Entry barriers are low and entry is likely
Competition from substitutes is strong
Suppliers and customers have considerablebargaining power
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Strategic Implications of theFive Competitive Forces
Competitive environment is idealfrom a profit-making standpointwhen:
Rivalry is moderate
Entry barriers are high and no firm islikely to enter
Good substitutes do not exist
Suppliers and customers are in a weakbargaining position
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Strategic Groups
Companies do not compete against all
companies in an industry Companies compete against several other
companies that follow similar strategies
Astrategic group consists of those rivalswith similar competitive approaches in anindustry
Examples ways of competing: Price -- Range of products
Innovation -- Customers served
Research
Quality
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Procedure for Constructing aStrategic Group Map
STEP 1: Identify competitive characteristics thatdifferentiate firms in an industry from oneanother
STEP 2: Plot firms on a two-variable map using
pairs of these differentiatingcharacteristics
STEP 3: Assign firms that fall in about the samestrategy space to same strategic group
STEP 4: Draw circles around each group, makingcircles proportional to size of groupsrespective share of total industry sales
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E ample St ategic G o p Map of
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Example: Strategic Group Map ofthe Video Game Industry
TypesofVideoGame
Su
ppliers/Distrib
utionChannels
Overall Cost to Players of Video Games
Low(Coin-operated
equipment)
Medium(Console players cost
$100-$300)
High(Use PC)
Arcades
Home PCs
Video gameconsoles
Online/Internet
Sony, Sega,Nintendo, several
others
Arcadeoperators Publishers
of games onCD-ROMs
MSN Gaming Zone,Pogo.com,
America Online,
HEAT, Engage,Oceanline, TEN
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Nation-State and CompetitiveAdvantage
A country may provide a competitiveadvantage for a company
Need to identify national factors in order
to determine Where most significant competitors will comefrom
Where to locate production activities
Porters Diamond of Determinants ofNational Competitive Advantage
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Determinants of National CompetitiveAdvantage
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Strategy,
Structure &Rivalry
FactorEndowments
DemandConditions
Related andSupportingIndustries
NationalCompetitiveAdvantage
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Demand Conditions
Large growing markets provide foundationfor global competition
More significant, sophisticated and
demanding consumers force companies to
innovate and improve their products
Advances in products, services and
standards improve companies knowledge
and capabilities for selling in other worldmarkets
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Related and SupportingIndustries
Provide inputs and capabilities that help a
company to improve its own products and
capabilities
Helps reduce manufacturing costs through
cost-effective, timely methods
Ongoing exchange of knowledge through
research and development and jointprojects improves both suppliers and
companies
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Conclusions About
Determinants of NationalCompetitive Advantage
Firms succeeding in global markets first
succeeded in intense competition inhome countries
Competitive advantage for global firms
comes from continuous improvement,
innovation, and change.
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INTERNAL ANALYSIS How can we assess the resource capabilities?
Resource Based View
Each firm has three basic kinds of Resources Tangible assets
Fords Cash Reserves 3Ms Patents Georgia Pacific Land holdings Coca Colas formula
Intangible assets Nike - Brand Name Dell Reputation GE- Welchs Leadership
Organizational capabilities Dells Customer Service Sonys Product Development 3Ms Innovation
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How resources become valuable
Competitively Superior
WalmartsLogistics Allowed better pricing Resource Scarcity
OPECs Oil Reserves Finite oil reserves
Appropriability Who profits from a resource?
Mickey Mouse does not have an agent
Inimitability Pricelines pricing for air tickets
Wendys Drive Through
Path dependency - Steinway with Pianos
Causal ambiguity South West Airlines Economic Deterrence
Durability How long will the competitive advantage last?
Patentable products longer durability
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Value Chain Analysis
Disaggregates a business into sets of activities Primary Activities Inbound logistics --- Operations ----
Outbound logistics ---- marketing and Sales and service
Support activities General Administration, HRM, R&D,Systems Development
How to do a VCA Identify key activities
Allocate costs to each activity
Identify the activities that differentiate the firm
Examine the Value Chain
Different activities may be important industry and strategy
Importance of activities can vary based on a companyposition in a larger scheme of activities
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