eqms auditor training
DESCRIPTION
This publication is about EQMS Auditor Training. EQMS is Environment, Quality management system. In which it covers major aspects and structure as per revised ISO 9001:2015 and EMS 14001:2015. And gives complete auditor training to the auditors conducting audit. - PowerPoint PPT PresentationTRANSCRIPT
12/14/2015 1
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Sr. No.
PRINCIPLES ISO/FDIS 9001: 2015 APPROACH
1. Principle – 1
Customer focus
Meet customer needs and expectations determine levels of customer satisfaction / dissatisfaction. Strive to exceed customer
expectations
2.
Principle – 2
Leadership
Establish unit y of purpose and engage people in achieving quality objectives
3.
Principle – 3
Engagement of people
Focus on competency empowered and engaged people in delivering value. Identify
and manage human factors of the work place.
4.
Principle – 4
Process approach
Systematically identify and manage the process employed. Understand activities
and manage it as interrelated processes to get consistent predicted results
Seven principle of ISO 9001:2015
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PLAN DO CHECK ACT
and corrective
improvement
review
Control of
Nonconforming
outputs
Release of
products and
services
Production of
goods and
provision of
services
Documented information
Control of
external
provision of
products,
processes and
services
CommunicationQMS and its processes
Management
Design and
development of
product and
services
AwarenessPlanning ofchanges
Roles, responsibilities
andauthorities
Scope of management
system
ContinualInternal audit
Requirements
for products and services
Competence
Quality objectives and
planningQuality policy
Needs &
Expectations of
interested parties
Nonconformity
action
Monitoring, measurement, analysis and evaluation
Operations of
planning and
control
Resources
Actions to address risk
and opportunity
Leadership and commitment
Understanding the
organization and its context
10 Improvement9 Performance and evaluation
8 Operation7 Support6 Planning5 Leadership4 Context of
the organization
ISO 9001 2015 QMS Structure
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Internal Context
Organization Culture
Governance
Organizational
Structure
Current Roles & Resp.
Strategy
Current capabilities
Resource levels
Current system and
tools
Process maturity
Decision making process
Relationship with
internalstake
holders
Internal Context
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Structure of Standards as per ISO 14001:2015
4 Context of the organization• Understanding the organization and
its context• Understanding the needs and
expectations of interested parties• Determining the scope of the
environmental management system• Environmental management system
5 Leadership • Leadership and commitment• Environment policy• Organizational roles,
responsibilities and authorities
6 Planning • Actions to address risks and
opportunities• Environmental objectives and
planning to achieve them
7 Support• Resources• Competence• Awareness• Communication• Documented information
8 Operation • Operational planning and
control• Emergency preparedness
and response
9 Performance evaluation • Monitoring, measurement,
analysis and evaluation• Internal audit• Management review
10 Improvement • General• Nonconformity and
corrective action• Continual improvement
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Environmental Aspect
COMMON ASPECTS :
Energy Use
Solid Waste
Water Use
Air Pollution
Emission To Air
Release To Water
Waste Management
OTHER ASPECTS :
Contamination of Land
Heavy Metal Waste Drain
Industrial Waste Drain
Product End-of-Life
Radioactive Waste
Medical Waste
Solvent Waste
Use of Raw Materials
Use of Natural Resources
Impact on Comminities
Noise
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Four Phases of Risk
The objective of this presentation are to appreciate andunderstand how an QMS is established in terms of:
Risk Analysis
Intended user Identification
Area wise risk identification
Risk estimation
Risk Evaluation
Risk acceptability decisions
Risk monitoring and control
OPTION analysis
Implementation of measures
RESIDUAL RISK evaluation
Overall RISK acceptance
Post production information
Post-production experience
Review of Risk management
experience- customer use
Take appropriate actions
Risk and Opportunity
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Skills an Auditor needs to develop, being:
• Diplomatic • Patient
• Honest • Fair minded
• Impartial • Articulate
• Communicative • Analytical
• Helpful • Co – operative
• Persistent • Observant
• Ethical • Professional
• Conscientious • Assertive
Auditor Characteristics
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1. Audit Plan
4. Gather Evidence
3. Opening Meeting
5. Record Results
2. Develop Checklists
6. Closing Meeting
7. Audit report
Audit Steps