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MasterOverall ServicesNPSOverall ServicesAdmissionAdmissionHousekeepingF & BClinicianClinicianNursing234569101112131 a Please select your reasons for choosing CARE hospitalsSl.NoOPNO.Payment categorySpecialtyClinicianReputation of the hospitalReputation of the DoctorFriends and relatives recommendationsReferred by doctorRepeat PatientCorporate- tie-upsLocationOthersOther (Please Specify)1 If this is your second visit, how would you rate your experience against previous experience2 Care given by staff in nursing department3 Care given by emergency doctor to your problem4 Explanation about your condition in a way you could understand5 Care given by Specialty doctor to your problem6 Cleanliness of the emergency department7 Cleanliness of the toilets in the emergency department8 Privacy given to you while examination or treatment9 Would you recommend care hospitals to others10 Suggestions to improve quality of our servicesREMARKSCOMMENT/ COMPLAINT/ SUGGESTION

SpecialtiesCARDIO THORACIC SURGERYCARDIOLOGYCRITICAL CAREE N TGASTROENTEROLOGYGEN.SURG. & SURGICAL G.E.GYNAECOLOGYINTERNAL MEDICINENEPHROLOGYNEURO SURGERYNEURO PHYSICIANNEUROLOGYONCOLOGYORTHOPEDICSPAEDIATRIC CARDIOLOGYPAEDIATRIC CARDIAC SURGERYPLASTIC SURGERYPULMONOLOGYRHEUMATOLOGYSURGICAL ONCOLOGYUROLOGYVASCULAR SURGERY

Coded

OverallBase000000000Average scores ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!Sl.NoOPNO.Payment categorySpecialtyClinicianReputation of the hospitalReputation of the DoctorFriends and relatives recommendationsReferred by doctorRepeat PatientCorporate- tie-upsLocationOthersOther (Please Specify)1 If this is your second visit, how would you rate your experience against previous experience2 Care given by staff in nursing department3 Care given by emergency doctor to your problem4 Explanation about your condition in a way you could understand5 Care given by Specialty doctor to your problem6 Cleanliness of the emergency department7 Cleanliness of the toilets in the emergency department8 Privacy given to you while examination or treatment9 Would you recommend care hospitals to others10 Suggestions to improve quality of our servicesREMARKSCOMMENT/ COMPLAINT/ 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NPSOverallBase (Qb)0Number of detractors0% of detractorsERROR:#DIV/0!Number of promoters0% of promotersERROR:#DIV/0!Net promoter ScoreERROR:#DIV/0!

Annex-1-Questionnaire1 a Please select your reasons for choosing CARE hospitals Please select your reasons for choosing CARE hospitals1 a Please select your reasons for choosing CARE hospitalsReputation of the hospitalReputation of the DoctorFriends and relatives recommendationsReferred by doctorRepeat PatientCorporate- tie-upsLocationOthersOther (Please Specify)1 If this is your second visit, how would you rate your experience against previous experience If this is your second visit, how would you rate your experience against previous experience1 If this is your second visit, how would you rate your experience against previous experienceVery Good10Good7.5Average5Poor2.5Very Poor02 Care given by staff in nursing department Care given by staff in nursing department2 Care given by staff in nursing departmentVery Good10Good7.5Average5Poor2.5Very Poor03 Care given by emergency doctor to your problem Care given by emergency doctor to your problem3 Care given by emergency doctor to your problemVery Good10Good7.5Average5Poor2.5Very Poor04 Explanation about your condition in a way you could understandExplanation about your condition in a way you could understand4 Explanation about your condition in a way you could understandVery Good10Good7.5Average5Poor2.5Very Poor05 Care given by Specialty doctor to your problem Care given by Specialty doctor to your problem5 Care given by Specialty doctor to your problemVery Good10Good7.5Average5Poor2.5Very Poor06 Cleanliness of the emergency department Cleanliness of the emergency department6 Cleanliness of the emergency departmentVery Good10Good7.5Average5Poor2.5Very Poor07 Cleanliness of the toilets in the emergency department Cleanliness of the toilets in the emergency department7 Cleanliness of the toilets in the emergency departmentVery Good10Good7.5Average5Poor2.5Very Poor08 Privacy given to you while examination or treatment Privacy given to you while examination or treatment8 Privacy given to you while examination or treatmentVery Good10Good7.5Average5Poor2.5Very Poor09 Would you recommend care hospitals to others Would you recommend care hospitals to others9 Would you recommend care hospitals to othersVery Likely10Likely5Don't Know0Unlikely0Never010 Suggestions to improve quality of our services Suggestions to improve quality of our services10 Suggestions to improve quality of our services

Sheet1


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