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Eradicate Stale Marketing Efforts in 2018 with a Digital Media Audit Andy O’Neil

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Page 1: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Eradicate Stale Marketing Efforts in 2018 with a Digital Media AuditAndy O’Neil

Page 2: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Who Are You?

Freelancer?Business Owner?Team Member?

Part of an Agency?Other?

Page 3: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Who Are You?

A Marketing Newbie?

Pretty Good at Digital Marketing?

A Digital Marketing Ninja?

Page 4: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

I have no idea why your throat hurts, but what I can do is write you a small fortune in prescriptions to help mask the symptoms.

Page 5: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

I can relate…

Page 6: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Treating the Symptoms,and Not The Cause

Is a Short-Term Band-AidNot a Long-Term Victory

Page 7: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Taking Antacids

Doesn’t fix the issues with your digestive system.

Page 8: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Growing Your Email List

Doesn’t fix the reason your current (smaller) list isn’t

converting.

Page 9: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Scaling Facebook Ads

Doesn’t fix a bad lead magnet that your current audience

isn’t downloading.

Page 10: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Rebuilding a Website

Doesn’t clarify your unique selling proposition.

Page 11: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

(Those were Not Random Examples)

Page 12: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Treating the Cause…Not The Symptoms

Page 13: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Fixing the Marketing Strategy…

Not Chasing Shiny Objects

Page 14: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Andy O’NeilDigital Media Auditor

Page 15: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

I work with organizations who don't employ a full-time digital

media manager / director.

Page 16: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

With every client, I start with a Digital Media Audit.

Page 17: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?
Page 18: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?
Page 19: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

What is a Digital Media Audit?

Before we define this, let’s talk about what it’s like…

Page 20: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

New Patient PaperworkGonino Center for Healing // GoninoWellness.com

Thank you for allowing us to be your health care practice where we strive for excellence and

consider finding the cause of your symptoms our top priority, not just putting a band aid on them.

Page 21: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Because this office works a bit differently, our new patient paperwork is quite extensive. Why?

We must have the full gamut of information to start our research into your case. It is not as simple as stating your symptom, and then us giving you a prescription to “cover up” the root cause.

Page 22: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

What’s a Digital Media Audit?1 Prerequisite

3 Required Steps

3 Optional Steps

Page 23: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

PrerequisiteA Clearly Defined Customer Avatar

(Ideal Customer Profile)

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Page 24: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

http://bit.ly/2HjaXbr

Page 25: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

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(Required Steps)

Page 26: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Business OverviewStart with Why, How, What

Simon Sinek Ted Talk: http://bit.ly/2qbsgTm

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Page 27: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Inventory Your Digital Footprint

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Page 28: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Inventory Everything

Page 29: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Measure Page Speed

Page 30: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Measure SEO

Page 31: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Measure Social Media

Page 32: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Test Your Website

Page 33: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Digital Channel Optimization

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Page 34: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

(Optional Steps)

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Page 35: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Content Strategy Optimization

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Page 36: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

CustomerConversion Review

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Page 37: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Cross-Platform Integration Review

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Page 38: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Digital Strategy Game Plan

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Page 39: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Email MarketingMini-Audit

Part of Step 2: InventoryYour Digital Footprint

Page 40: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Inventory Email ListsList Name Description of List No. of Subscribers

Page 41: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

30-Day Email PerformanceHow many email campaigns were sent?

What is the total number of emails sent for all campaigns?

What is the total number of non-unique opens for all campaigns?

What is the total number of unique opens for all campaigns?

What is the total number of non-unique clicks for all campaigns?

What is the total number of unique clicks for all campaigns?

How many new subscribers have your lists gained?

Page 42: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

30-Day Email PerformanceHow many subscribers have you lost via unsubscribing?

How many subscribers have you lost via hard bounces?

How many abuse complaints have you had?

How much revenue ($) have you generated from all campaigns?

How many new leads have you generated from all campaigns?

How satisfied are you with the results of these campaigns (Scale of 1-10)

Page 43: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Periodically to Learn How Your Email Campaigns Are Performing

To Benchmark Efforts Before Major Changes

To Learn How Major Changes Have Helped / Hurt

An Email Audit…When?

Page 44: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

An Email Audit is a Snapshot for Comparison

Page 45: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

Copy Document: http://bit.ly/2uPkMLB

Download Copy: http://bit.ly/2qaYcY5

Page 46: Eradicate Stale Marketing Efforts in 2018 with a Digital ...€¦ · Digital Media Audit Andy O’Neil. Who Are You? Freelancer? Business Owner? Team Member? Part of an Agency? Other?

How Can I Help?Copy Document: http://bit.ly/2uPkMLB

Download Copy: http://bit.ly/2qaYcY5

Slide Deck: http://bit.ly/2H1DqW3