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eReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

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Page 1: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

eReconciliation A Tasmanian Perspective

Rory Gilmour

Nov 2014

Department of Health and

Human Services

Page 2: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication reconciliation is the formal process of obtaining and verifying a complete and accurate

list of a patient’s current medicines.

Page 3: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

BackgroundDHHS Tasmania:

4 public hospitals

Medication Reconciliation:originally ad hoc and not well structuredpaper based electronic (web based)

HCS developed the “Clinical Suite” enablingstate-wide access to information the sharing of information between disciplines linking medication management activities

Page 4: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

HCS Clinical Suite

Is a useful tool allowing:Pharmacists to complete

medication admission interviews medication reconciliations add, withdraw or update allergies, alerts and comorbidities medication profiles / counselling sheets episode notes

Page 5: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

HCS Clinical Suite

Within the same environment doctors complete discharge prescriptions discharge summaries outpatient prescriptions outpatient summaries add, withdraw or update allergies, alerts and comorbidities

Provides decision support and access to state formulary (MIMS, PBS, DHHS meds list and guides) patient medication and other alerts real time decision support

Page 6: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Page 7: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview conducted upon admission to hospital obtained using a systematic process (ie. using a defined checklist) utilise several sources check for commonly missed medications or items recently ceased or

changed. check for allergies and alerts check whether a supply of each medication is required on discharge. example

Page 8: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Chart Review

(Paper)

Page 9: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Chart Review

Page 10: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Chart Review

(Paper)

Medication Reconciliatio

n

Page 11: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Reconciliation

A “Med Rec” should compare a patients medication history to the

medications that have been charted highlight potential issues or discrepancies in therapy

to all treating clinicians example

Paper copy placed in the patient’s progress notes

Page 12: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Page 13: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Chart Review

(Paper)

Medication Reconciliatio

n

Discharge Prescription

Page 14: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Discharge PrescriptionInformation obtained from the

Medication Admission interview NIMC (inpatient drug chart)

is then used to prepare an electronic prescription

Still require a paper based Rx to enable PBS claiming

Some information withheld

Page 15: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Some information withheld

Page 16: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Page 17: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Chart Review

(Paper)

Medication Reconciliatio

n

Discharge Prescription

Discharge Reconciliation

Page 18: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Discharge Reconciliation

conducted by a clinical pharmacistreview and compare the electronic Rx with medication reconciliation

once reconciled – Rx dispensed

Page 19: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Chart Review

(Paper)

Medication Reconciliatio

n

Discharge Prescription

Discharge Reconciliation

Discharge Dispensing

Page 20: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Discharge Dispensingprescription dispensed details of medications dispensed sent to the Clinical Suite

patient’s Clinical Suite medication profile updated for future admissions as well as to aid in the completion of:

discharge medication summary (Dr)medication profile / counselling sheet (Ph)DAA label (Ph)

Page 21: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Medication Admission Interview

Chart Review

(Paper)

Medication Reconciliatio

n

Discharge Prescription

Discharge Reconciliation

Discharge Dispensing

Discharge Summary

Page 22: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Discharge SummaryPopulated by numerous systemsCompleted & signed off by treating doctorAllows for other allied health involvementEmailed to the patient’s:

GP digital medical record PCEHR (depending on consent status)

example

Page 23: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

eMedication ManagmentDHHS Tasmania has achieved eMM across the state

true closed loop needs to involve ALL care settings!

Page 24: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Advantages

single medication record across all hospitalsallows for information sharingis informed by other systems (+/- … PAS, iPcy, etc)

standards compliant (AMT v3, SNOMED, Nehta stds)

promoting best practice in – Accurate and PBS compliant prescribing Past medication actions within reconciliations

easier reporting and statistic gatheringhelps provide better communication and handover (eg tasks and worklists)

Page 25: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

Disadvantagesinitially slower than hand written human error still possible (minimise not eliminate)currently does not check dose rangesrelies on availability / accuracy of other systemsmanual updating in some areasIT support 9 to 5, hospitals 24/7.user needs to be computer “savy”

Page 26: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

eReconciliationeReconciliation works if a hospital provides

reliable software (eg HCS) reliable wi-fi iPad / Android or Windows tablets and adequate training

Question: Would I return to paper based reconciliations?

Answer: Not if I don’t have to!

Page 27: EReconciliation A Tasmanian Perspective Rory Gilmour Nov 2014 Department of Health and Human Services

Department of Health and Human Services

QuestionsThanks for listening

Rory Gilmour

Nov 2014