ergonomics - a new ‘delighter’ to engage and safeguard your employees
TRANSCRIPT
ERGONOMICSTHE NEW DELIGHTER !
MAY 30, 2015BALI
Yogesh Tadwalkar
Ex-President,
Ergonomics Society of Singapore.
Managing Director,
Synergo Consulting Pte Ltd.
www.synergo.com.sg
WHAT IS ERGONOMICS
Ergon: workNomoi: natural laws
“Science of fitting workplace conditions and job demands to the capabilities of humans.”
Anthropometry
Biomechanics
Cognition
ABOUT
Ergonomics Program Management
Workspace Ergo Audits
Personal Ergo Assessments
Ergonomics Training
Ergo Furniture Advisory
Product Design Benchmarking
Pragmatic Ergonomics Consultingwww.synergo.com.sg
BRINGING WORLD-CLASS ERGONOMICS TO APAC
BRINGING WORLD-CLASS ERGONOMICS TO APAC
Offices Manufacturing Plants Laboratories
Oil and Gas Control RoomsHotels and Resorts
Healthcare
Retail Stores
THE BUSINESS CASE FOR SAFETYKnown
THE BUSINESS CASE FOR SAFETYKnown
THE BUSINESS CASE FOR ERGONOMICS
• 41% of all work-related health problems reported are
attributable to ergonomics / work-related musculoskeletal disorders (MSDs).
• MSDs and other ergonomic problems result in an economic
loss of $3.5 billion a year to Singapore.
• The cost to workers’ health and well-being is of course
immeasurable, because it also affects the family.
Opening Speech by Mr Hawazi Daipi, Senior Parliamentary Secretary for Education and Manpower at the Workplace Ergonomics Forum, 27 March 2014
Known
THE BUSINESS CASE FOR ERGONOMICSlittle known
THE BUSINESS CASE FOR ERGONOMICS
“Roughly 68% of the business travellers often work in their room.
65% business travellers also expect a lot more from a hotel than just a clean room and comfortable bed.
Over 50% are willing to pay extra for a more ergonomic room.”
- Deloitte Survey, 2010
little known
NOW THE UNKNOWN…
WHAT CREATES “EMPLOYEE DELIGHT”?
Customer Satisfaction
KANO’S MODEL APPLIED TO HREmployee Satisfaction
ERGONOMICS…REFRESHING, RELEVANT,
REJUVENATING
THE NEW DELIGHTER !
Kano, 1984
Improvement in mood states
Reduction in pain and discomfort relating to Musculoskeletal Disorders (MSDs)
Increase in Productivity
Higher Motivation to work
20 %Placebo Effect?
• Cornell University, Hedge, A. and Ray, E.J. (2004) Effects of an electronic height-adjustable worksurface on self-assessed
musculoskeletal discomfort and productivity among computer workers.
• Reducing Occupational Sitting Time and Improving Worker Health: The Take-a-Stand Project, 2011; Nicolaas P. Pronk, PhD et all
Discomfort Ratings
“ Being relatively unknown, employees find Ergonomic programs
innovative and stimulating.”
THE BUSINESS CASE FOR ERGONOMICSunknown
THE BUSINESS CASE FOR ERGONOMICS
• 73% of working adults in Singapore suffer from work-related MSD• The body parts with most pain are neck (46%), shoulder (42%) and low back (42%). • There is a higher prevalence of MSD in females (79%) compared to males (64%)
Source: SGH 2013 study, Singapore
unknown
“ More than any other time, Ergonomics is relevant today as the challenging
work demands take a toll on employee health, morale and family life.”
THE BUSINESS CASE FOR ERGONOMICSunknown
• OSHA estimate over 700,000 RSI’s occur every year
• 15-25% of computer users throughout the world may have RSI
• Every day 6 people in UK leave their jobs due to RSI
• Over 500 young Indian IT Professionals have lost their jobs because of advanced RSI
“ Ergonomic programs are rewarding for businesses because a lack of them
means significant opportunity cost relating to employee ”
BRINGING ERGONOMICS TO YOUR ORGANIZATION
Ergo
Furniture
and
Accessories
Awareness
Building and
Training
Workstation
Assessments
for Staff
RELATIVE COST OF ERGONOMICS INITIATIVES Amount spent on each employee for everyday coffee
$2
Total amount spent on coffee in 3 years (Average employee tenure)
$1500
3. Full Desk; $800-1200
2. Desk-mount; $300-500
$1 invested in ergonomics
can return ~$18
(Scott Schneider & George Wahl, 1998)
CONCLUSION Ergonomics can bring about multiple benefits relating to employee safety
Additionally, they can delightemployees is refreshingly new ways and result in higher morale and enhanced productivity
ROI on ergonomics initiatives is always positive, with lasting value.
www.synergo.com.sg
ERGONOMICSTHE NEW DELIGHTER !
linkedin.com/in/yogeshtadwalkar
www.synergo.com.sg
Synergo Consulting: https://www.facebook.com/synergoconsulting
Ergo Matters !: https://www.facebook.com/groups/227129330827428/
twitter.com/synergosg
https://www.facebook.com/groups/227129330827428/
Join “Ergo Matters”
THANKS!