Erik Miller 1

Erik MillerAmerican Airlines

“Best Practices” for IFE Implementation

WAEA TC

Wednesday, February 25, 2009

Erik Miller

Best Practices WGAgenda

• 9:00 – 9:30  Review of WG purpose. Status.

• 9:30 10:30  Patricia Mahoney, Tectura

Erik Miller

Mission

• Improve the on-time delivery of IFE systems. Improve the quality and reliability of IFE systems, with particular focus on the initial roll-out stages. (WTRMTR)

• This improvement will be accomplished through the examination of the entire IFE system procurement, development, and implementation process.

Erik Miller

IFE Project Phases

• Airline’s needs• RFQ• RFQ Responses• Supplier Selection• Contract• Implementation Start/Project Management • 1st Aircraft Installation• Fleet Installation• On-Going Maintenance & Support

Erik Miller

Activities

• Two WG Conference Calls.– Requested suppliers and Airlines submit outlines of

quality RFPs.– Results:……….

• Proposed ad-hoc meeting in California– Two positive responses, but economics prohibited

attendance.

• Distributed RFQ outline strawman.– Received two responses.

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Erik Miller

RFP Template V2

• 1.1 Commercial– 1.1.1 Project overview

:

:• 1.2 Functional & Technical Requirements

– 1.2.1 Functional Requirements

– 1.2.2 Technical/Hardware Requirement

:

:• 1.3 Program Management• 1.4 Operation

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Erik Miller

Plans

• Continue development of RFP Strawman– Distribute version 2.– Attempt one-on-one discussions.

• Future TC meeting– Interest in Project Management session?

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