error when sending express mails
TRANSCRIPT
8/10/2019 Error when sending express mails
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SAP Note
Header Data
Symptom
The following symptoms may occur when you send express mails.
l A program that is running in the background job hangs in the program SAPLSOB5. In transactionSM50, you see the work process in the status 'Waiting' or 'Waiting for RFC'.
l A termination occurs in the update when you send documents. The runtime errorPOSTING_ILLEGAL_STATEMENT"Statement ... not permitted in current state."
occurs.
Other Terms
SO_EXPRESS_FLAG_SET
Reason and Prerequisites
This runtime error may occur, for example, when you use message control with transmission medium 7(SAPoffice) to send mails. The error only occurs after you have implemented version 1 of this notein your system.
Solution
Use Note Assistant to implement the correction instructions or import the relevant Support Package.
The corrections contain changes in the relevant module, and this avoids the RFC. The process shouldno longer hang at this point.
In addition, the second correction prevents the database commit so that the terminations no longeroccur in the update.
Validity
Correction Instructions
Causes - Side Effects
1023041 - Error when sending express mails
Version 5 Validity: 09.03.2009 - active Language English
Released On 09.03.2009 09:29:59
Release Status Released for Customer
Component BC-SRV-COM Communication Services: Mail, Fax, SMS, Telephony
Priority Correction with medium priorityCategory Program error
Software Component From Rel. To Rel. And SubsequentSAP_BASIS 620 640
700 700
710 710
Correction Instructions
Software Component Valid from Valid to Number
SAP_BASIS 620 620 867889
SAP_BASIS 620 710 557509
SAP_BASIS 640 700 867890
Notes / Patches corrected with this note
Note Reason From Version To Version Note Solution Version Support Package
8/10/2019 Error when sending express mails
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Support Packages & Patches
1023041 1 2 1023041 3 SAPKB64020
1023041 1 2 1023041 3 SAPKB62062
The following SAP Notes correct this Note / Patch
Note Reason From Version To Version Note Solution Version Support Package
1023041 1 2 1023041 3 SAPKB64020
1023041 1 2 1023041 3 SAPKB62062
Support Packages
Software Component Release Support Package
SAP_BASIS 620 SAPKB62062
620 SAPKB62063
640 SAPKB64020
640 SAPKB64021
700 SAPKB70012
700 SAPKB70013
710 SAPKB71002