escm process flow
DESCRIPTION
ESCM Process FlowTRANSCRIPT
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
PMS Sales and service regions (SSR) and districts (SSD)
S S D G e rm a ny S S D G re a t B ritan e tc. S S D M C RM u lti co u n try re g ion
S S R E M E AE u rop e , m id d le E as t, A frica
S S D U S A S S D C an a da
S S R A M E CN o rth A m e rica
S S D Ja p an S S D K o rea e tc.
S S R A P A CA S IA P a c if ic
P h ilip s M e d ica l S ys te m sS S R s
MCR: multi country region
SSR: Sales and Service region
SSD: Sales and Service District
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
Organizational Elements in SCM
• Company Code• Sales Area consisting of
– Sales Organization– Distribution Channel– Division
• Plant• Storage Location• Shipping Point• Warehouse• Purchase organisation
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
UK Company codes and Sales organisationsPMS structure, valid for all PMS sales organisations: country code + ..90
G B 90S S D G B
S a les o rg
G B 93 G B 9 3 S S D G B C S
S a les o rg
G B 90P h ilip s M e d .sys t. U K L TD
C om pany code
Commercial sales Service sales
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
UK Company codes and Sales organisations
• 1 Company code per Country (SSD) or region (MCR)– DE90 for Germany– IT90 for Italy– DX95 Region ASPAC– DX96 Region MEA– DX97 Region LATAM
• 2 Sales organisations per company code– xx90 for commercial sales – xx93 for service sales
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
UK Sales organisations and Distribution Channels
G BG B D is tr C ha n . G B
D is tr ibu t ion channel
G B 90S S D G B
S a les o rg
G BG B D is tr C ha n . G B
D is tr ibu t ion channel
G B 93 G B 9 3 S S D G B C S
S a les o rg
•PMS: 1 distribution channel per sales organisation
•(country code or DX in case of MCR)
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
UK Sales organisations and Divisions
M SM e d ica l sys te m s
D iv is ion
G B 90S S D G B
S a les o rg
C SC u s to m e r S e rv ices
D iv is ion
G B 93 G B 9 3 S S D G B C S
S a les o rg
•PMS: Division MS (systems) and CS (customer services)
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
UK Sales areas
M SM e d ica l sys te m s
D iv is ion
G BG B D is tr C ha n . G B
D is tr ibu t ion channel
G B 90S S D G B
S a les o rg
C SC u s to m e r S e rv ices
D iv is ion
G BG B D is tr C ha n . G B
D is tr ibu t ion channel
G B 93 G B 9 3 S S D G B C S
S a les o rg
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
UK Sales organisations and Distribution Channels and plants
G B 90G B S S D G B
P lant
G B 93 G B 9 3 P h ilip s M e d ica l S yste m s U K L td
P lant
D E M CP h ilip s M e d izin S yste m e B o e b li
P lant
G BG B D is tr C ha n . G B
D is tr ibu t ion channel
G B 90S S D G B
S a les o rg
G B 93 G B 9 3 P h ilip s M e d ica l S yste m s U K L td
P lant
G BG B D is tr C ha n . G B
D is tr ibu t ion channel
G B 93 G B 9 3 S S D G B C S
S a les o rg
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZPO & ZSO characteristicsIt is a project order if at least one of the following situations is relevant: • Pre-calculations/cost control on the order has to be carried out • Revenue recognition cannot be based on delivery completion and installation completion status and not triggered at point of sending the billing doc. The customer acceptance will trigger sales recognition. In SAP this is controlled by the status of the WBS element• Sales of solutions through chapter level ordering functionality • Complex service activities have to be carried out or billable services are involved (more than simple installations, extended warranty and training) including the use of write-in products
It is a standard order if: • The order is for non-installable supplies or box products • Simple installations, extended warranty and training are ordered with installable products • No pre-calculations/cost control on the order has to be carried out • Sales recognition is taken at the point of invoicing
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZPO & ZSO Characteristics
Characteristics Project SalesOrder Type: ZPOChapter MaterialBilling plan Item levelPre-calculation Chapter LevelDirect or indirect all with GRMain Project manager mandatory (Y1)
Characteristics Regular SalesOrder Type: ZSONo Chapter MaterialBilling plan header levelAutomatic billing block removalTriangle (No GR), Direct or indirectLead sales agent mandatory (ZL)
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007 11
Project and regular Order CharacteristicsRegular order Project order
Process variant 1 (install/agreement relevant)
Process variant 2 (Easy order)
Installation Service items, standard and extended Normative hours table
Services standard Normative hours table Header Status driven
non-instal l relevant if: No services are involved
Customer Acceptance
At Handover/completion of install At Handover/completion of install Upon delivery of goods.
Easy order Not applicable Not applicable Possible Pre-calc Required, received on solution level No No Cost accruals Yes. Posted at Customer acceptance status. solution
can remain open. No No
Billing plan Allowed Not allowed Not allowed Partial invoicing
Allowed Allowed however exception. Partial by Sales order item based on customer agreement
Partial by Sales order item based on customer agreement
Down payments
Allowed Allowed Not allowed
Billing methods Billing plan (all invoice relevant items) Delivery related billing (product and solution items) Triangle billing (product items) Order related (billable service items)
Delivery related billing (product items) Triangle billing (product items) Order related (billing service items)
Delivery related billing (product items
Collective Billing
No Yes No
Billing due method
may only become due for billing by manually lift the billing block.
BB Lifting with automatic, status driven Available for billing due when all criteria met.
No billing block, available after delivery
Revenue recognition method
Each solution/chapter can be individually recognized, fully recognized at invoicing of solution
Upon Invoicing.
Upon Invoicing.
Revenue cost object
WBS by solution. In case of inter company processing (merge center scenario) WBS structure needed.
Sales order item
Results analysis & settlement active
Yes, by WBS Only for service materials Never
Valuation method
WIP by WBS WIP by Sales order item for service items. Valuated sales order item stock for product items
Valuated sales order item stock for product items.
Sales price method
No sales price at solution/chapter level, Pricing at first level
Required pricing at first level Generally applied at lower levels as well
Required pricing at first level & lower levels
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007 12
Production/assembly
order
Salesorder
OutboundDelivery
Purchaseorder
InboundDelivery
Invoicereceipt
Salesorder
Invoice
Siebel order
Outbounddelivery
TradeInvoice
PMG
MP1
Document item flowRegular Sales
Siebel
Goodsreceipt
Triangle procurement item
Quote
(in)direct procurement item
Out of stock item
Service orderService
Install order
Billable service item
Installation service item
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007 18
Project definition
WBS Element
Network
Chapter
Schedule lines
PO Req
Purchase order
Delivery
Billing
FI: Finance CO: Controlling PCA: Profit Center Accounting
PA: Profitability Analysis
Sales order PS: Project System
SD: Sales & Distribution
MM: Mat. Man.
MASTER
DATA
Conf.
12nc’s
Project sales scenario SCM Harmonization Pyramid aligned
Goods Receipt/Invoice Receipt
Project stock delivery
Invoice Receipt
Triangle
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007 15
Production/assembly
order
Salesorder
OutboundDelivery
Purchaseorder
InboundDelivery
Invoicereceipt
Salesorder
Invoice
Siebel order
Outbounddelivery
TradeInvoice
PMG Document item flowProject Sales
Siebel
Goodsreceipt
Triangle procurement item
Quote
(in)direct procurement item
Out of stock item
Service orderService
Install order
Billable service item
Installation service item
ProjectWBS
Chapter (system solution) item
MP1
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZPO process flow• Create Project Sales order : VA01• Order Type: ZPO• Sales area: GB90/GB/MS• Process type 600/BP/DIR• Material field. Enter "CHAPTER-GB90".This chapter item is only applicable for project sales. The chapter represents the sold solution and will generate a WBS Element level. The chapter also generates the network that is used for date management {Start Installation, Expected Hand Over, Start Application}.* Chapter* KMAT – Refer to chapter* Sub KMAT – Refer to KMAT to inform the PMG that this belongs to the KMAT* 12 NC – Refer to KMAT to inform the PMG that this belongs to the KMAT•Write-in product – Refer to Chapter•Please refer “Car example model B-10” for more info on 6NC, 12NC, etc…
•PO (on PMG or third party), WBS, Network, SWO automatically created
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZPO process flow (Continue…)
• GR: Post a GR for the PO created against PMG or third partyFI EntryDebit Consumption account(P&L) : 7700052 Fin WBS/box sales PhCredit GR/IR Account : 5170003GR/IR postings
Cost is booked against the WBS
•IR: INVOIC IDoc comes from PMG or Post manually for third party PosFI EntryDebit GR/IR Account : 5170003GR/IR postingsCredit Vendor :132184 PHILIPS ULTRASOUND
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZPO process flow (continue…)
• Delivery: Post delivery for the Sales orderNo financial postings will be created
•Billing: Create Billing – Order related – Billing planBilling block in billing plan is automatically removed after the Completion date is entered for the Activities in the Network.
FI EntryDebit Customer : 9497887 HAMPSHIRE PCTCredit Sales to 3rd : 8000100 Sales to 3rds
For project Sales, Revenue is recognized via Results analysis for the WBS
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZSO Process Flow (Direct delivery) Create Regular Sales order : VA01 Order Type: ZSO Sales area: GB90/GB/MS Process type 600/OR/DIR
PO (on PMG or third party) created automaticallyDirect delivery (600/OR/DIR): PMG directly delivers the goods to the customer. No GR is posted and no Delivery. Only IR and Billing
IR: FI EntryDebit Goods in transit : 1126000 Com.inv.goods in transit-interc.dlv.goodsCredit Vendor : 318412 PHILIPS MEDIZIN SYSTEME BOEBLINGEN
Billing: FI EntryDebit Customer : 94097419 SOUTH TEES HOSPITALS NHS TRUST Credit Sales to 3rd : 8000100 Sales to 3rds Debit Goods consumption : 7820102 Goods cons.third party sales Credit Goods in transit : 1126000 Com.inv.goods in transit-interc.dlv.goods
Consumption amount is posted to PSG
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZSO Process Flow (SSD) Create Regular Sales order : VA01 Order Type: ZSO Sales area: DE90/DE/MS Process type 600/DR/SSDPO (on PMG or third party) created automaticallySSD (600/DR/SSD): Goods received by SSD and delivers it to customer.
GR: FI EntryDebit Inventory : 1100004 Comm.inv.stores-othCredit GR/IR : 5170003 GR/IR postings
IR: FI Entry (INVOIC IDoc from PMG)Debit GR/IR : 5170003 GR/IR postings Credit Vendor : 132184 PHILIPS ULTRASOUND
Delivery: FI EntryDebit Goods in transit : 1126000 Com.inv.goods in transit-intercCredit Inventory : 1100004 Comm.inv.stores-oth
Billing: FI EntryDebit Customer : 94192415 Markus FringsCredit Sales to 3rd : 8000100 Sales to 3rdsDebit Goods consumption : 7820102 Goods cons.third party sales tCredit Goods in transti : 1126000 Com.inv.goods in transit-interc
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZSO Process Flow (Merge center) Create Regular Sales order : VA01 Order Type: ZSO Sales area: DE90/DE/MS Process type 600/DR/MC Delivering Plant will be Merge center e.g. DEMCPO (on PMG or third party) created automatically in DEMC.MC (600/DR/MC): Goods received by Merge center and delivers it to customer.
GR posted in DEMC: FI EntryDebit Inventory : 1100004 Comm.inv.stores-othCredit GR/IR : 5170003 GR/IR postings
IR posted in DEMC: FI Entry (INVOIC IDoc from PMG)Debit GR/IR : 5170003 GR/IR postings Credit Vendor : 318412 PHILIPS MEDIZIN SYSTEME
Delivery happens in DEMC: FI EntryDebit Goods in transit : 1126000 Com.inv.goods in transit-intercCredit Inventory : 1100004 Comm.inv.stores-oth
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
ZSO Process Flow (Merge center continue)
Customer Billing: FI EntryDebit Customer : 94192415 Markus FringsCredit Sales to 3rd : 8000100 Sales to 3rdsDebit Goods consumption : 7820102 Goods cons.third party sales tCredit Goods in transti : 1126000 Com.inv.goods in transit-interc
Intercompany Billing in DEMC: FI EntryDebit Customer (SSD) : 320401 Philips GmbHCredit Goods in transit : 1126000 Com.inv.goods in transit-interc.Debit Goods consumption : 7825013 Goods cons.Credit Sales : 8050001 Loc.suppl.of fin.goods org.within fiscal
When Intercompany billing document is created an IDoc (INVOIC) is automatically created to Post Vendor invoice in SSD (Normal FI Invoice FB60).
FI Entry in SSD company code:
Debit Goods in transit : 1126000 Com.inv.goods in transit-interc Credit Vendor (Merge center) : 318875 Merging Center Boeblingen Germany
CONFIDENTIAL PD-IT, Stacey Ireson, February 26, 2007
Questions ?