essential it at leeds trinity

GET STARTED ESSENTIAL ITThe quick start guideto the IT resources at Leeds Trinity

Get started.indd 1 20/08/2010 13:16

ContentsEssential IT 1Your Username & Password 2Your Password 3IT Suites 4Student Intranet 5Keeping Informed 6Moodle 7LibraryWeb 8e:Vision 9Your Files 10Printing & Copying 11Using Your Own Computer 12Wireless 13Getting Help 14

ITServicesAndrew Kean Learning Centre,Leeds Trinity University College,Brownberrie Lane,Horsforth,Leeds LS18 5HD

Tel 01132837223Fax 01132837200Web http://www.leedstrinity.ac.uk/services/it_services/

ITServicesManagerMatt Stirk

Essential IT

This guide is designed to give you a basic introduction to the IT systems at Leeds Trinity. Each section gives an brief overview of each system and it’s functions to help you get the most out of your IT resources.

There is much more that each IT system can do for you than there is space for in this guide. So please see the GettingHelp section so you can find out more that’s on offer to you.


Before you arrived on campus, you will be have been sent a username and password as part of your Intro Pack.

Your username will be made up from your first name, last name and the last three digits of your student number e.g. joebloggs123.

Your Username &Password

� Read the covering letter from your Intro Pack � Note your Username and your Password � Keep them very safe you will need them to

access most IT systems at Leeds Trinity. � Read the Acceptable Use Policy

WheretofindyourUsernameandPassword

Get Started 2

WhatwillIneedmyUsernameandPasswordfor?

You’ll need your Username and Password to access most of the IT systems at Leeds Trinity such as:

▪ All computer suites ▪ Halls of residence network & Internet ▪ Wireless network ▪ Library catalogue ▪ e:Vision ▪ Printing & Photocopying ▪ OpenHouse (Remote access)

However there are some key systems that require a separate Username and Password. They will be discussed further on in this guide:

▪ Moodle ▪ Athens

You are responsible for all activity that takes place with your computer account. You should never lend out your Username and Password, leave your computer logged on and unattended or log someone else in with your account details.

Full details on acceptable use are detailed in the Acceptable Use Policy available from the IT Services Helpdesk or from our intranet pages.

LoggingOntoITSuiteComputers

� PressCtrl-Alt-Del � ClickOkto agree to theAcceptableUsePolicy � Enter your UsernameintheUsernamefield � Enter your Password in the Password field � Ensure AD is selected in the Logonto field � Press Okto continue to login


Your Password

ChangingYourPassword

Your password is your responsibility and should never be divulged to anyone else - including IT Services. You should treat it like your bank PIN number.

If you would like to change your password you can do so whilst you are logged on to any IT suite computer.

Get Started 3

� Logon to a computer in an IT suite � PressCtrl-Alt-Del � ClickChangePassword... � Input your old Password in the OldPasswordfield � Enter your new Password in the NewPasswordfield � Confirm your new Password by entering it again in

the ConfirmNewPasswordfield � Press Ok

PasswordComplexityRules

� Minimum 7 characters � Must contain characters from any 3 of the following

4 categories: Uppercase Lowercase Numeric Specialcharacterseg&()@£$!etc

When you change your password you need to make sure that it complies with the following complexity rules.

After 90 days your password will expire automatically You will then need to reset the password, using the same points as above.

ForgottenPasswords

� email [email protected] � Telephone the Helpdesk01132837223


Get Started 4

IT Suites

AndrewKeanLearningCentre

The Andrew Kean Learning Centre was completed in 2003 and houses the Library, IT Services, and the Web Team. Within the Centre, IT Services has five main IT Labs as well as six bookable Study Rooms with individual PCs and individual study carrels to be used for quiet or group study. There are also two open plan areas, each with numerous PCs available. The 24 Hour lab is located next to the AKLC foyer.

DepartmentalITSuites

Some departments have specific IT suites catered to their specific software requirements within their area of Leeds Trinity. The IT suites are often booked out for lectures, but please feel free to use them if they are not in use.

Software

The standard software on all college PCs include the Microsoft Office Professional 2003 Suite, Netwisp, SPSS, Adobe Reader, Cyberlink Power DVD and Roxio Easy CD Creator. The following table shows the IT Lab’s location and what software is available in each room:

ITSuite Department Location NoofPCs SpecialistSoftware

24 Hour Lab General Ground Floor - AKLC 34 Dreamweaver, Textease

IT 1 / IT2 Psychology / General Ground Floor - AKLC 25 in each room Nvivo (lecturer’s workstation)

IT 3 Media Ground Floor - AKLC 17 Adobe Photoshop, Dreamweaver, In Design etc

IT 4 General Ground Floor - AKLC 13 Dartfish, Inspiration, Kaz, QuickScan

T23 / SB23 Education Second Floor - Trinity Building

26 (T23) / 15 (SB23) Textease, 2Simple,

AG30 Media Media Centre - Main Building

6 Adobe Photoshop, Dreamweaver, In Design etc

AG86 Media Media Centre - Main Building

22 Adobe Photoshop, Dreamweaver, In Design etc

AS27 / AS29 Psychology Second Floor - Main Building

7 (AS27) / 12 (AS29) Derive, NVivo, EPrime, Cedrus Data Viewer


Get Started 5

TheStudentIntranet

Student Intranet

The student intranet offers everything you need to know about life at Leeds Trinity University College.

From within anyITsuitecomputer:

� InternetExplorer � TheStudentIntranetwill automatically load

Fromanywebbrowseranywhereelse:

� https://remote.leedstrinity.net � SelectIntranetHomePage

▪ Announcements and news - find out what’s happening at Leeds Trinity ▪ Find the latest opportunities for jobs, voluntary work and work placements ▪ Sign up to email alerts – choose information you want to receive ▪ Discover ‘MySites’ – your own personalised webspace! ▪ One single place to access all college services and information

TopFeatures

IntranetMySites

Every student has customisable web space where you can upload your documents and images. It also gives you the opportunity to share information with other students, view your email,

create surveys and discussions.

SocialNetworking

Become a Facebook fan, follow us on Twitter or view our videos on Vimeo to join a great online university community.

facebook.com/leedstrinitytwitter.com/leedstrinityvimeo.com/leedstrinity


Get Started 6

InfoZone

Keeping Informed

Infozone has all of the essential information you need for life at Leeds Trinity. It can be used as a resource for any queries you may have.

Infozone includes how to get help you need from progress tutors, student support, counselling, dyslexia and disability and many more services.

So if you are in doubt about anything, just visit the Infozone.

Infozone gives you advice on the following:

▪ Managing you finances ▪ Voicing your concerns ▪ Who to ask when you need help ▪ Campus Life ▪ Chaplaincy ▪ Settling into the UK ▪ You rights and expectations


� InternetExplorer � TheStudentIntranetwill automatically load � Click the InfoZoneicon


� remote.leedstrinity.net � SelectIntranetHomePage � Click the InfoZoneicon

EmailAlerts

Email alerts allow you to keep in touch with what’s happening at Leeds Trinity without having to check the website. Sign up by clicking the signupforemailalerts icons found throughout the Intranet. You can unsubscribe at any time.


Moodle

AboutMoodle


� InternetExplorer � Click on the Moodlebutton from theStudent

Intranethome page � Click the Createnewaccount link


� www.leedstrinity.net � Click the Createnewaccount link

GetStarted7

Moodle is the Virtual Learning Environment (VLE) for Leeds Trinity University College. Moodle is available 24 hours a day, 7 days week.

Once you have created an account, you will have access to thousands of online resources including documents, presentations, videos, quizzes and more. In many modules, you can submit your assignments online and have access to online feedback.

Tutors can send important news and information relating directly to particular modules you are studying straight to your preferred email address. With many opportunities for online interactions with both your tutors and fellow students through discussion forums, Moodle is there to help you with your studies at anytime and wherever you are.

YourMoodlePassword

When you register for Moodle you will be asked to create a username and password. Please note that this is separate to your IT Services issued username and password for the network etc. However, your Moodle password can be changed by contacting the IT Services Helpdesk.

Any further problems with Moodle should be reported to Marcus Sugden [email protected].


Get Started 8

Libraryweb

AbouttheLibrary

From LibraryWeb you can:

▪ Search our catalogue iDiscover for books for your course ▪ Find and read electronic books ▪ Reserve books ▪ Renew your books before they become overdue ▪ Find articles in academic journals about your subject using the Articles search box

The library is situated in the Andrew Kean Learning Centre. You have access to:

▪ Over 200,000 printed and electronic books ▪ Over a million electronic journal and newspaper articles ▪ Study spaces where you may work, using your own laptop or one of our PCs

GettingstartedwithLibraryWeb


� InternetExplorer � Click on the LibraryWebbutton from theStudent

Intranethome page

▪ To use the library resources you will need to logon to the intranet using your network username and password ▪ If you are using wi-fi or are off-campus you need to login using Open House (see the Get Connected guide) ▪ To use the electronic books and journals you will need an ATHENS username and password ▪ These are sent out to all students shortly after registration by email. Please contact the library on ext. 244 or 363 if you do not receive yours or if you have any difficulties. You may also email for help at [email protected]

EssentialITforLibraryWeb


Get Started 9

e:Vision

From an IT suite computer:

� InternetExplorer � Click the e:Vision button from theStudentIntranet

home page � Enter your IT Services Usernameand Password in

the appropriate boxes

YourPersonalDetails

Leeds Trinity e:Vision is the one stop shop to:

▪ Change your personal and contact details ▪ View your registration details ▪ Register for your course ▪ Select and view your modules ▪ View your component marks ▪ View your end of year results ▪ View your TRN (final year education only)

If you require assistance, need to view your details in an alternative format or have any other queries, please feel free to email Simon - [email protected] or Jon - [email protected] in Student Administration on the e:Vision Helpdesk.

ForgottenPasswords

From off campus or from your own computer:

� InternetExplorer � www.leedstrinity.ac.uk � Select the StudentServices drop down menu � Click e:Vision � Enter your IT Services Usernameand Password in

the appropriate boxes

From the e:Visionlogin page

� Click the ForgottenYourPasswordlink � You will be sent an temporary password to your

preferred email address

Get started.indd 10 20/08/2010 13:16

Get Started 10

Your Files

SavingFilesonTheNetwork

You have been allocated space on the network to save your files to. Initially this is limited to 500mb but can be extended if you enquire at the IT Services Helpdesk.

Any files you save in this area are accessible on any computer in the campus. All files are also backed up by IT Services so it is a safer way of keeping files than on other media such as USB sicks or external hard disks. Old versions of your files may also be available if for any reason you want to revert back to an old version of a document.

From any IT suite computer:

� Save your files in the My Documents folder

You can also access your files remotely from any Internet connected computer. Please see the UsingYourOwnComputer section in this guide.

HowshouldIsavemyfileswhenIworkathome?

To ensure that your work is compatible with the computer systems with Leeds Trinity you should ensure that you save your files in the Microsoft Word 1997-2003 (.doc) format. If this is unavailable you should save your work as ‘rich text format (.rtf)’. This is a universal format that can be opened on all word processing programs. If you have any problems with opening your work, please visit the Helpdesk.

From the SaveAsdialogue box:

� Select MicrosoftWord1997-2003(.doc) if available from the Save as type drop down box

� Select RichTextFormat (.rtf)if available from the Save as type drop down box

� Click Save

Get started.indd 11 20/08/2010 13:16

Printing and Copying

PrintingServices

Printers are located across the campus in both dedicated printer form and as MFDs (Multi Function Devices); these will allow you to copy, print and scan in colour.

The dedicated printers will only print in A4 mono, however the MFDs will print in A4 or A3 mono or colour, single sided or on both sides.

You will be given £6 worth of printing / copying credits on your arrival at Leeds Trinity and your account can be added to via the Money Loader device located in the Andrew Kean Learning Centre.

By default all IT suite computers are set to print to the MFDs in mono. You can collect your print from any of these devices anywhere on the campus by logging on through the keypad on the device.

To print the dedicated printers simply select the printer as name shown on the desired printer and your print will automatically be sent to that device.

To print to an MDF in mono or colour:

� Select PasswordPrinterMono for mono prints � Select PasswordPrinterColourprints � Logon to any MDF � Select your document and print it

PrintFormatMono(PerSheet)

ColourPerSheet)

A4 Single Sided 3p 10p

A4 Double Sided (Duplex) 6p 20p

A3 Single Sided 6p 20p

A3 Single Sided(Duplex)

12p 40p

Scanning

The MFD devices can scan at any size upto A3 directly to a USB stick or to an email address. The sender’s username will appear in the email along with the scanned image as an attachment. You can scan directly into a number of formats including PDF. There is no charge for scanning.

FurtherHelpandInformation

Further help and information is available on the College Intranet. Go to http://intranet/Printers from any IT suite PC.

Get Started 11

Get started.indd 12 20/08/2010 13:16

LoggingonFromHallsofResidence

Accessingyourfilesandemailfromyourowncomputer

Using Your Own Computer

From the WindowsDesktop

� Start your WebBrowser(egInternetExplorer) � Wait for the UserLogin page � Enter your Usernameand Password � In the second login box renter your Usernameand

Password

Connect your computer to the wall socket in your room labelled OpenHouse, using the patch cable provided.

See the GetConnectedguide for more information on and help on setting up your computer to work with Leeds Trinity’s halls of residence network.

Get Started 12

You can remotely logon to our network from anywhere as long as you have an Internet connection.

Once logged in you can access your files and the Intranet.

You can also logon to email from any web browser.

To access your files:

� https://remote.leedstrinity.ac.uk � Enter your Usernameand Password � Select the relevant option from the menu

To access your email:

� https://mail.leedstrinity.ac.uk/exchange � Enter your Usernameand Password

Get started.indd 13 20/08/2010 13:16

Get Started 13

Wireless

UsingtheWirelessService

The Wi-Fi network is available in the following areas:

▪ Andrew Kean Learning Centre ▪ Reception and common area ▪ Conference suite ▪ Dining Room and exterior ▪ Bede Centre ▪ Trinity building ▪ Mary Halaway Lecture Theatre ▪ HQ (Student’s Union) ▪ All Saints Court

� Enable the WirelessNetworkAdapter on your computer

� Connect to TrinityWi-Fi � Open a web browser such as InternetExplorer � Log-on using your IT Services Username and

Password

Please see the Get Connected guide, available from the IT Services Helpdesk for more information and help on getting your computer online with Leeds Trinity University College.

Get started.indd 14 20/08/2010 13:16

Get Started 14

Getting Help

ITServicesHelpdesk

The IT Services Helpdesk is located on the ground floor of the Andrew Kean Learning Centre and provides a first point of contact if you’re having trouble connecting to the Leeds Trinity Network.

The Helpdesk staff offer advice and assistance with IT problems and also administer the College network usernames and passwords.

You can either:� Visitinperson� Telephone:01132837223� Email:[email protected]

LaptopClinic

If the helpdesk staff are unable to resolve your connection problem you can ask them to book you an appointment with our Laptop Clinic.

Laptop Clinic bookings will:� Giveyou20minutesoffreeimpartialadvicefromanIT

ServicesTechnician� Attempttoresolveyourconnectionproblems� Identifyandprovideadviceforresolvingother

problemswithyourcomputerequipment

Get started.indd 15 20/08/2010 13:16

Andrew Kean Learning CentreLeeds Trinity University College

Brownberrie LaneLeeds LS18 5HD

T: 0113 2837100F: 0113 2837200

www.leedstrinity.ac.uk

Information correct at time of printing, Aug 2010.

The information in this publication can be supplied in alternative formats.

Get started.indd 16 20/08/2010 13:16