et07quality concepts module test1

7/28/2019 ET07Quality Concepts Module Test1

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MODULE: QUALITY CONCEPTS All Multiple Question Carry two Mark,

1. We have a sample of EETs pulse-rate with a mean of 80 and standard deviation of

6 beats pre minutes. How would you describe the pulse rate of an EET who

recorded 98 beats per minutes in terms of mean and standard deviation.

a. 3 SD above mean b. 2 SD above mean

c. 1 SD above mean

d. None of the abovee. It could be anything

1. About what percentage of the observation in a normal distribution will have

values grater than 1 SD above the mean.f. 32

g. 36

h. 50

i. More then 50

1. A normal distribution is represented by ‘ the process mean’ and -PROCESSSPREAD--------------------

1. The defect level in a process without ‘mean shifted’ for 6 sigma level operation is

----0.002----------------------------

1. The defect level in a process with ‘mean shifted’ for 6 sigma level operation is

-3.4-------------------------------

1. When the mean shifted,

j. It increases the defect level

k. It reduces the defect level.l. Can be anything, depending upon the situation

1. How much “shifting of mean” is allowed, while doing six sigma calculation and

data processing ?m. + 1.57 SDn. +1.0 SD

o. + 2.0p.

+ 1.5 SD

q. Depends on the particular process for which calculation is being done

1. Define the process capability Index how well a process is centered within

specification limt

9. What is the difference of Cp and Cpk? potential capability,achieved capability

10. What is the process capability index for a three and six sigma level of operation ?

r. 1 and 2

s. 1.5 and 2.5t. 3 and 4

u. None of the above

10. You asked your design and engineering staffs to see how there products aremanufactured in the factory. In this case, you are implementing the concept of:



v. PDCA/SDCA

w. Quality first

x. Next process is customer y. Speaks with data

10. Three Ks (3K) are Japanese words referring to conventional perception of work

place Kiken- dangerous, Kitanai –dirty and Kitsui-stressful. To change these perception, we should first implement :

z. 6 sigma

aa. 5S

bb. 3 MUs

cc. SQC

10. When you finally agree upon our main problem, the team leader draw a diagram

to further discussed the cause of our problem. The diagram mentioned here is :dd. Pareto

ee. Fault tree

ff. Scatter

gg. Fish bone10. Which of the following is not a QC Tool ?

hh. Pareto chartii. Check sheet

jj. Scatter diagram

kk . Force-field analysis

ll. Brain storming analysis

10. Improvement ideas from individuals in generally channeled through :

mm.Quality control

nn. KAIZEN work-shopoo. Small-group activity

pp. Suggestion systems

10. In one of our Gemba-KAIZEN workshop, we were able to shorten the length of conveyor belt by 60%. This case is commonly associated to the elimination of

muda of :

qq. Waitingrr. Motion

ss. Rework

tt. Transportation

10. Before you are reckoned as capable to manage QCD ( Quality, Cost, Delivery ) of your company, you have to manage your GEMBA effectively. This principle is in

line with KAIZEN concept of :

uu. Speak with data

vv. Process versus result

ww Quality first

xx. Market-in10. Which of the following is a QC tool :

yy. Histogram

zz. Brain writing

aaa.5W, 1H



bbb.Process-Model sheet

10. What does DMAIC stands for :

DEFINE,MEASURE,ANALYZE,IMPROVE,CONTROL 10. What is KAIZEN

ccc. Gradual

ddd. Order eee .Gradual, orderly and continues improvement

fff. Continues

10. The search for industry best practices that lead to superior performance is called,ggg. Bench marking

hhh. Business process reengineering

iii. Market search

jjj. Kaizen10. Control limits on a Shewhart control charts corresponds to

kkk. 2 sigma limits

lll. 3 sigma limits

mmm. 4 sigma limitsnnn. 6 sigma limits

10. When a company moves from 3-sigma quality level to 4 and 5 sigma qualitylevels, they tend to

ooo. Spend more money on prevention costs

ppp. Spends less money on appraisal costqqq. Spend less money on failure cost

rrr. All of the above

10. What is PDCA ? (write the extended from ) PLAN,DO,CHECK,ACTION

10. What is RPN (write the extended from )RISK PRIORITY NUMBER

Answer any 10 question

01. Show how PDCA and DMAIC is related to each other graphically ? (5marks)

02. What is 5 S Programme, define each S and give heir meanings ? (5marks)03. How many types of check – sheets are there; give their names ? (5marks)

04. What is FMEA ? (5marks)

05. Write in ordered of importance, the Six Sigma Organization structure: the

champion, green belt, master black belt and black belt ? (5marks)06. Show graphically the kaizen Grid (Innovation, Kaizen, Maintenance) ?

(5marks)

07. Complete the definition of Quality (5marks)Quality means FULLY Meeting AGREED R equirement of

INTERNAL

And EXTERNAL Customers at a SPECIFIC costevery time ALL the time.

08. Define & explain the meaning of QCDS ? (5marks)

sss.Q

b. C



c D

d. S

09. Define KAIZEN (5marks)10. SIX SIGMA = ---------------------DPMO (5marks)

11. Define MUDA (5marks)

12. Explain any four kinds of MUDAs (5marks)01.------------------------------------------------

02------------------------------------------------

03-------------------------------------------------04-------------------------------------------------

13. Define 3 elements of Cost of Quality (5marks)

14. Define & draw steps of Problem Solving Process (5marks)

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et07quality concepts module test1

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