eternity v7 system manual

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EternitySystem Manual


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EternityIntegrated Enterprise Voice Switch

with Universal Connectivity

System Manual


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Documentation DisclaimerMatrix Telecom reserves the right to make changes in the design or components of the product as engineering

and manufacturing may warrant. Specifications are subject to change without notice.

This is a general documentation for all models of the product. The product may not support all the features andfacilities described in the documentation.

Information in this documentation may change from time to time. Matrix Telecom reserves the right to revise

information in this publication for any reason without prior notice. Matrix Telecom makes no warranties with

respect to this documentation and disclaims any implied warranties. While every precaution has been taken in

the preparation of this system manual, Matrix Telecom assumes no responsibility for errors or omissions. Neither

is any liability assumed for damages resulting from the use of the information contained herein.

Neither Matrix Telecom nor its affiliates shall be liable to the purchaser of this product or third parties for

damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or

abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly

comply with Matrix Telecom's operating and maintenance instructions.

Copyright

All rights reserved. No part of this system manual may be copied or reproduced in any form or by any means

without the prior written consent of Matrix Telecom.

Version 1

Release date : December 9, 2008


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Contents

Documentation Disclaimer ....................................................................................................................................... 4

Section 1: Introduction .......................................................................................................................................... 9

Welcome ................................................................................................................................................................ 11

Warranty Statement ............................................................................................................................................... 12

Packing List............................................................................................................................................................ 13Introducing the Eternity ME.................................................................................................................................... 14

Introducing the Eternity GE.................................................................................................................................... 49

Section 2: Features and Facilities ...................................................................................................................... 67

Abbreviated Dialing................................................................................................................................................ 69

Access Codes ........................................................................................................................................................ 73

Account Codes....................................................................................................................................................... 89

Alarms.................................................................................................................................................................... 91

Alternate Number Dialing..................................................................................................................................... 103

Answer Signaling on SLT..................................................................................................................................... 106

Answer Supervision on TWT................................................................................................................................ 107

Auto Answer......................................................................................................................................................... 109Auto Call Back (ACB)........................................................................................................................................... 110

Auto Redial........................................................................................................................................................... 111

Automated Control Applications........................................................................................................................... 113

Automatic Number Translation............................................................................................................................. 116

Background Music (BGM) .................................................................................................................................... 117

Backup-SMDR ..................................................................................................................................................... 119

Backup-System Configuration.............................................................................................................................. 123

Backup-System Software..................................................................................................................................... 126

Barge-In ............................................................................................................................................................... 129

Behind the PBX Applications ............................................................................................................................... 130

Call Budget........................................................................................................................................................... 132

Call Chaining........................................................................................................................................................ 134

Call Cost Calculation (CCC)................................................................................................................................. 135

Call Cost Display.................................................................................................................................................. 157

Call Disconnection Tone Detection...................................................................................................................... 158

Call Duration Control (CDC)................................................................................................................................. 161

Call Duration Display............................................................................................................................................ 165

Call Forward......................................................................................................................................................... 166

Call Forward-Remote ........................................................................................................................................... 170

Call Park............................................................................................................................................................... 171

Call Pick Up.......................................................................................................................................................... 173

Call Progress Tones............................................................................................................................................. 175

Call Splitting ......................................................................................................................................................... 180

Call Taping........................................................................................................................................................... 181

Call Transfer......................................................................................................................................................... 182Calling Line Identification and Presentation (CLIP).............................................................................................. 184

Calling Line Identity Restriction (CLIR) ................................................................................................................ 185

Cancel All Station Features.................................................................................................................................. 187

CAS Interface....................................................................................................................................................... 188

Central Ringer ...................................................................................................................................................... 215

Class of Service (COS) ........................................................................................................................................ 216

CLI Based Routing............................................................................................................................................... 221

Clock Synchronization.......................................................................................................................................... 223

Closed User Group (CUG)................................................................................................................................... 224

Closed User Group-With Exchange ID ................................................................................................................ 228

Communication Ports........................................................................................................................................... 231

Conference Dial-In ............................................................................................................................................... 235Conference-3 Party .............................................................................................................................................. 237

Conference-Multi Party ........................................................................................................................................ 240

Conflict Dialing ..................................................................................................................................................... 246


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Continued Dialing ................................................................................................................................................. 247

Conversation Recording....................................................................................................................................... 248

Customer Emergency Services Identification Dialing........................................................................................... 249

Customer Name ................................................................................................................................................... 250

Daylight Saving Time (DST)................................................................................................................................. 251

DDI Routing Table................................................................................................................................................ 253

Debug for the VoIP Ethernet Port......................................................................................................................... 255

Default Settings .................................................................................................................................................... 257Department Call ................................................................................................................................................... 260

Dialed Number Directory ...................................................................................................................................... 263

Digital Input Port (DIP) ......................................................................................................................................... 264

Digital Key Phone-Operation................................................................................................................................ 266

Digital Key Phone-Soft Keys Programming.......................................................................................................... 276

Digital Output Port (DOP)..................................................................................................................................... 284

Direct Dialing-In (DDI) .......................................................................................................................................... 286

Direct Inward Dialing (DID)................................................................................................................................... 288

Direct Inward System Access (DISA)................................................................................................................... 292

Direct Station Selection Console.......................................................................................................................... 299

Directory Dialing by Name.................................................................................................................................... 304

Disconnect Information on TWT........................................................................................................................... 305Disconnect Signaling on SLT ............................................................................................................................... 307

Distinctive Rings................................................................................................................................................... 308

DND-Override....................................................................................................................................................... 310

Do Not Disturb (DND)........................................................................................................................................... 311

Do Not Disturb-Remote ........................................................................................................................................ 312

DS1 Trunks .......................................................................................................................................................... 313

Dynamic Lock....................................................................................................................................................... 348

E&M Connectivity ................................................................................................................................................. 350

E&M Feature Template ........................................................................................................................................ 353

E&M Features ...................................................................................................................................................... 355

E1 Maintenance ................................................................................................................................................... 361

Emergency Detection and Reporting ................................................................................................................... 365

Emergency Dialing ............................................................................................................................................... 366

External List.......................................................................................................................................................... 369

External Music...................................................................................................................................................... 380

File Transfer Protocol (FTP)................................................................................................................................. 381

Flash Timer .......................................................................................................................................................... 382

Flashing on Trunks............................................................................................................................................... 383

Flexible Numbers ................................................................................................................................................. 384

Floor Service ........................................................................................................................................................ 386

Follow Me ............................................................................................................................................................. 387

Forced Answer ..................................................................................................................................................... 388

Forced Call Disconnection ................................................................................................................................... 389

GPAX Application................................................................................................................................................. 390

GPAX Billing......................................................................................................................................................... 393GPAX Flexible Numbers ...................................................................................................................................... 394

Help Desk............................................................................................................................................................. 395

Hold ...................................................................................................................................................................... 396

Hot Desking.......................................................................................................................................................... 397

Hotel Application .................................................................................................................................................. 398

Hotline .................................................................................................................................................................. 407

IC Reference Table .............................................................................................................................................. 409

Incoming Call Management.................................................................................................................................. 411

Internal Call Restriction ........................................................................................................................................ 413

International Mobile Equipment Identity (IMEI) .................................................................................................... 414

Interrupt Request (IR)........................................................................................................................................... 415

ISDN-An Introduction ........................................................................................................................................... 416ISDN-BRI.............................................................................................................................................................. 420

ISDN-PRI.............................................................................................................................................................. 431

Jeeves .................................................................................................................................................................. 434


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Key Board Macro ................................................................................................................................................. 444

Last Caller Recall ................................................................................................................................................. 446

Last Number Redial ............................................................................................................................................. 447

Least Cost Routing-An Introduction ..................................................................................................................... 448

Least Cost Routing-Carrier Pre-Selection............................................................................................................ 450

Least Cost Routing-Destination and Time Based................................................................................................ 451

Least Cost Routing-Number Based ..................................................................................................................... 454

Least Cost Routing-SP to SP............................................................................................................................... 456Least Cost Routing-Time Based .......................................................................................................................... 458

Live Call Screening .............................................................................................................................................. 460

Live Call Supervision............................................................................................................................................ 461

MAC Address Cloning.......................................................................................................................................... 462

Magneto Trunk Port ............................................................................................................................................. 464

Master Time Zone................................................................................................................................................ 467

Meet Me Paging ................................................................................................................................................... 468

Message Wait ...................................................................................................................................................... 469

Missed Calls......................................................................................................................................................... 471

Mobile Port ........................................................................................................................................................... 472

Music on Hold (MOH)........................................................................................................................................... 477

Mute ..................................................................................................................................................................... 479Name Programming............................................................................................................................................. 480

Network Selection for Mobile Port........................................................................................................................ 483

OFF-Hook Alert .................................................................................................................................................... 486

OG Reference Table............................................................................................................................................ 487

OG Trunk Bundle ................................................................................................................................................. 489

OG Trunk Bundle Group ...................................................................................................................................... 491

Operator ............................................................................................................................................................... 496

Paging.................................................................................................................................................................. 498

Peer-to-Peer Calling............................................................................................................................................. 501

PLCC-An Introduction .......................................................................................................................................... 506

PMS Interface ...................................................................................................................................................... 513

Printer Port ........................................................................................................................................................... 544

Priority .................................................................................................................................................................. 545

Privacy ................................................................................................................................................................. 547

Programming the System..................................................................................................................................... 550

Programming Using a Computer.......................................................................................................................... 553

QSIG .................................................................................................................................................................... 555

Quick Dial............................................................................................................................................................. 564

Raid...................................................................................................................................................................... 565

Region Code ........................................................................................................................................................ 566

Real Time Clock (RTC) ........................................................................................................................................ 568

Reminder.............................................................................................................................................................. 569

Remote Programming.......................................................................................................................................... 578

Room Monitor....................................................................................................................................................... 580

Routing Group...................................................................................................................................................... 581RTC Synchronization ........................................................................................................................................... 584

Security Dialing and Reporting............................................................................................................................. 585

Selective Port Access .......................................................................................................................................... 590

Self Ring Test....................................................................................................................................................... 591

SIM PIN................................................................................................................................................................ 592

SIP Trunk Parameters.......................................................................................................................................... 593

SIP Trunk Status .................................................................................................................................................. 600

SLT Hardware Template ...................................................................................................................................... 601

Software Port and Hardware ID ........................................................................................................................... 604

Station Advanced Feature Template.................................................................................................................... 608

Station Basic Feature Template........................................................................................................................... 612

Station Group....................................................................................................................................................... 615Station Message Detail Recording....................................................................................................................... 617

Station Message Detail Recording-Incoming....................................................................................................... 619

Station Message Detail Recording-Internal.......................................................................................................... 634


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Station Message Detail Recording-Outgoing ....................................................................................................... 640

Suite Services ...................................................................................................................................................... 648

System Activity Log .............................................................................................................................................. 650

System Activity Log Display ................................................................................................................................. 658

System Administrator (SA) Mode ......................................................................................................................... 659

System Debug...................................................................................................................................................... 660

System Engineer (SE) Mode................................................................................................................................ 662

System Fault Log ................................................................................................................................................. 663System Fault Log Display..................................................................................................................................... 666

System Parameters.............................................................................................................................................. 667

System Security ................................................................................................................................................... 675

T1 Maintenance.................................................................................................................................................... 677

T1 RBS Parameters ............................................................................................................................................. 683

Telnet ................................................................................................................................................................... 691

Text Message Reply............................................................................................................................................. 695

Time Tables.......................................................................................................................................................... 696

Time Zone Display ............................................................................................................................................... 702

Toll Control ........................................................................................................................................................... 703

Trunk Access Group (TAG).................................................................................................................................. 705

Trunk Auto Answer............................................................................................................................................... 706Trunk Feature Template....................................................................................................................................... 708

Trunk Landing Group (TLG) ................................................................................................................................. 712

Trunk Reservation ................................................................................................................................................ 714

TWT Hardware Template ..................................................................................................................................... 715

User Absent/Present ............................................................................................................................................ 724

User Password ..................................................................................................................................................... 725

Video Call ............................................................................................................................................................. 726

Virtual Station ....................................................................................................................................................... 727

VLAN Tagging ...................................................................................................................................................... 728

Voice Help ............................................................................................................................................................ 730

Voice Mail Integration........................................................................................................................................... 731

Voice Message Applications ................................................................................................................................ 734

VoIP Calling.......................................................................................................................................................... 740

VoIP Ethernet Port Parameters............................................................................................................................ 741

VoIP Ethernet Port Status .................................................................................................................................... 750

Walk-In Class of Service ...................................................................................................................................... 751

Section 3: Appendices....................................................................................................................................... 753

Appendix A: Technical Specification .................................................................................................................... 755

Appendix B: Troubleshooting ............................................................................................................................... 760

Appendix C: Features at a Glance ....................................................................................................................... 762

Appendix D: System Commands ......................................................................................................................... 767

Appendix E: Regulatory Information..................................................................................................................... 790

Appendix F: Open Source Licensing Terms and Conditions................................................................................ 797

Index .................................................................................................................................................................... 804


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Section 1: Introduction


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Eternity V7 System Manual 11

Welcome

Welcome to the world of telecom solutions from Matrix and thanks for purchasing a Matrix product.

We want you to get the maximum performance from our product. If you run into technical difficulties, we are here to help.But please consult this system manual first.

If you still cant find the answer, gather all the information or questions that apply to your problem and, with the productclose to you, call your dealer. Matrix dealers are trained and ready to give you the support you need to get the most fromyour Matrix product. In fact, most problems reported are minor and can be easily solved over the phone.

In addition, technical consultation is available from Matrix engineers every business day. We are always ready to giveadvice on application requirements or specific information on installation and operation of our products.

This is a common system manual for all the customers worldwide. Few feature access codes are region

dependent and hence the use of system is subject to the settings (region selection) made in the system. The

feature access codes used in this system manual are referenced to the default region code: India. The user is

requested to change the region code explicitly first and then use the feature access codes depending on the

region where the system is installed.

For e.g. if the region code is selected as America, then the operator is accessed by dialing 0. The equivalent featureaccess codes and Default settings for different regions are listed in topics Default Settings and Region Code.

The system manual is divided in following sections:Section 1: IntroductionSection 2: Features and FacilitiesSection 3: Appendices

We suggest the first time users to read this system manual in the following sequence. Section 1 Section 2 (in the given below hierarchy) Default Settings 257 Region Code 566

Real Time Clock (RTC) 568 SLT Programming (Programming of the Software Port,Hardware Slot, Flexible Numbers, Station Basic and Advanced

Feature Template, SLT Hardware Template, etc.) DKP Programming (Programming of the Software Port, Hardware Slot, Flexible Numbers, Station Basic and

Advanced Feature Template, etc.) TRK Programming (Programming of the Software Port, Hardware Slot, Hardware Port, Trunk Basic and Advanced

Feature Template, TRK Hardware Template, etc.) Station Message Detail Recording 617 Voice Message Applications 734 Call Cost Calculation (CCC) 135 Call Budget 132 Department Call 260 Paging 498

Music on Hold (MOH) 477 Distinctive Rings 308 Call Forward 166 Digital Output Port (DOP) 284 Emergency Dialing 366 E&M Programming (Programming of the Software Port, Hardware Slot, Hardware Port, Name Trunk Basic and

Advanced Feature Template, E&M Feature Template, Station Basic and Advanced Feature Template, etc.) DSS Programming (DKP Software Port, DSS Number, Hardware Slot, Hardware Port, etc.) BRI Programming (Programming of the Software Port, Hardware Slot, Hardware Port, Name, Trunk Basic and

Advanced Feature Template, etc.)

In Eternity ME Card GSM, in the Mobile Port, either GSM Module or CDMA Module is installed at factory as requiredby the user.

=X=X=


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12 Eternity V7 System Manual

Warranty Statement

Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer purchaser any of its products to be free of defects in material,workmanship and performance for a period of 15 months from date of manufacturing or 12 months from the date ofinstallation which ever is earlier.

During this warranty period, Matrix will at its option, repair or replace the product at no additional charge if the product is

found to have manufacturing defect. Any replacement product or part/s may be furnished on an exchange basis, whichshall be new or like-new, provided that it has functionality at least equal to that of the product, being replaced. Allreplacement parts and products will be the property of Matrix. Parts repaired or replaced will be under warrantythroughout the remainder of the original warranty period only.

This limited warranty does not apply to:1. Products that have been subjected to abuse, accident, natural disaster, misuse, modification, tampering, faulty

installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for theproduct or if the model or serial number has been altered, tampered with, defaced or removed.

2. Products which have been damaged by lightning storms, water or power surges or which have been neglected,altered, used for a purpose other than the one for which they were manufactured, repaired by customer or any partywithout Matrixs written authorization or used in any manner inconsistent with Matrixs instructions.

3. Products received improperly packed or physically damaged.

4. Products damaged due to operation of product outside the products specifications or use without designatedprotections.

Warranty valid only if:

Primary protection on all the ports provided. Mains supply is within limit and protected. Environment conditions are maintained as per the product specifications.

Warranty Card:

When the product is installed, please return the warranty card with:

Date, signature and stamp of the customer Date, signature and stamp of the channel partner

Matrix assumes that the customer agrees with the warranty terms even when the warranty card is not signed andreturned as suggested.

The Purchaser shall have to bear shipping charges for sending product to Matrix for testing/rectification. The productshall be shipped to the Purchaser at no-charge if the material is found to be under warranty. The Purchaser shall have toeither insure the product or assume liability for loss or damage during transit.

Matrix reserves the right to waive off or make any changes in its warranty policy without giving any notice.If Matrix is unable to repair or replace, as applicable, a defective product which is covered by Matrix warranty, Matrixshall, within a reasonable time after being notified of the defect, refund the purchase price of the product provided theconsumer/purchaser returns the product to Matrix.In no event will Matrix be liable for any damages including lost profits, lost business, lost savings, downtime or delay,labor, repair or material cost, injury to person, property or other incidental or consequential damages arising out of use ofor inability to use such product, even if Matrix has been advised of the possibility of such damages or losses or for anyclaim by any other party.

Except for the obligations specifically set forth in this Warranty Policy Statement, in no event shall Matrix be liable for anydirect, indirect, special, incidental or consequential damages whether based on contract or any other legal theory andwhere advised of the possibility of such damages.Neither Matrix nor any of its distributors, dealers or sub-dealers makes any other warranty of any kind, whetherexpressed or implied, with respect to Matrix products. Matrix and its distributors, dealers or sub-dealers specificallydisclaim the implied warranties of merchantability and fitness for a particular purpose.

This warranty is not transferable and applies only to the original consumer purchaser of the Product. Warranty shall bevoid if the warranty card is not completed and registered with Matrix within 30 days of installation.

All legal course of action subjected to Vadodara (Gujarat, India) Jurisdiction only.


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Packing List

The Ideal sales package for Eternity ME is as mentioned below:

The Ideal sales package for Eternity GE is as mentioned below:

Please make sure that these components are present. In case of short supply or damage detection, contact the source from where you have purchased the system.

=X=X=

Eternity ME-10S/16S

Sr. Accessories Qty.

01 Eternity ME Platform (10S/16S) 1

02 User Card 403 Quick Start 1

04 3 Pin Power Cord, MC-4 Black 1

05 MDF Cable for Eternity ME Card Switch 1

06 Wall Mounting Nails 4

07 Telephone Message Pad 1

08 Warranty Card Set 1

09 Support Card 1

10 Telephone Personality Guide 1

11 Matrix Logo Small 10

12 Mounting Template 113 Eternity ME CD (System Manual, User Card, Quick Start and Voice Messages) 1

Eternity GE 6S/12S

Sr. Accessories Qty.

01 Eternity GE Platform (6S/12S) 1

02 User Card 4

03 Quick Start 1

03 3 Pin Power Cord, MC-4 Black 1

04 Wall Mounting Nails 2

05 Telephone Message Pad 106 Warranty Card Set 1

07 Support Card 1

08 Telephone Personality Guide 1

09 Matrix Logo Small 10

10 Mounting Template 1

11 Eternity GE CD (System Manual, User Card, Quick Start and Voice Messages) 1


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Introducing the Eternity ME

Referring Commands:For information about the 4-digit command used in the system, refer first the Command Listgiven in the Appendix section and then get the details in the corresponding chapter.

The Eternity ME is a versatile and flexible digital switch (PBX). A variety of external equipment can be interfaced withsystem. This chapter consists of following sections: Section 1: Overview of Eternity ME Section 2: Configuring the Eternity ME Section 3: Protection and Safety Section 4: Installing the Eternity ME Section 5: Getting Started Eternity ME

Before programming any feature/parameters refer chapterClass of Service (COS) and allow it, if required.

The system is built around a 256x256 or a 512x512 or a 1024x1024 digital CMOS switch. The system is a digital PBXwith capacity up to 468 user ports. The system uses a digital switch and has a dedicated DTMF circuit for each port. Thismakes system a 100% non-blocking switch both speech wise and dial wise i.e. all the ports can talk at the same time aswell as dial at the same time. The figure shows the different interfaces and the ports to which these interfaces can beconnected.

ALERT!

At every power up of the system or re-registration of the GSM modules with the GSM network, the GSM modulestake approx. 3 minutes to get registered with the network.

Hence, during this period it is possible that the Outgoing calls made from the system may get routed through other

ports of the system (for e.g. FXO, BRI, PRI, etc.) if available in the system. However, once the GSM modules (ports) get registered with the Network, the calls are routed through GSM ports asconfigured by the Administrator.

EternityME/GE

PowerSupply

E&M

CardT1E1PRI

Card

VMS Card

BRICard

GSMCard

DKP +SLTCard TRK

+ SLTCard

VoIP Card

SLT Card

SwitchCard

MasterCard

Internet

PLCC TerminalRouter, LeasedCircuit, VsatEquipment, etc.

ISDN PRI/T1/E1

Digital Trunk Line

SLT

SLT

SLT

Computer

Printer

Analog Trunk Line

FAX

FAX

PASExternal Music

Telephone

Telephone

FCBC

AC Mains

Battery 48V

48V P.S.Card

AC Mains

230V P.S.Card

Ethernet

DKPCard

EON45

EON42

DSS72

DSS64

SIM Card

Antenna

PBX PBX

E&M1

E&Mn

E&M1

E&Mn

TieLines

S1

S2

Sn

S1

S2

Sn

ResetSwitch

Ethernet

Contactor

MagnetoCard

MagnetoPhone

EON42

EON45

EON42

EON45

Voice Mail

EON48

EON48

EON48


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The Eternity ME is available in two models: Eternity ME 10S Eternity ME 16SThe Eternity ME 10S has ten universal slots whereas the Eternity ME 16S has sixteen universal slots. Eternity MEsupports advanced state of art technology by supporting, Eternity ME Card GSM and Eternity ME Card VoIP. Other cardsfor interfacing ISDN and PSTN Network are also supported. The diagram shown below architecture of Eternity ME.

Section 1: Overview of Eternity ME

In Eternity ME16S model, the extreme left slot is reserved for the Eternity ME Card 10SAC/16SAC, the extreme right slotis reserved for the Eternity ME Card Master whereas the second last slot from the right is reserved for the Eternity MECard Switch. In Eternity ME 10S model, the extreme leftside six slots are reserved: two slots for Eternity ME Card10SAC/16SAC, two slots for Eternity ME Card Master and two slots are for Eternity ME Card Switch. Hence, in all modelthese slots are called the fixed slots. Remaining slots are flexible and hence are called Universal slots.

The Eternity ME 16S

The Eternity ME 16S has following characteristics:

1. Total Ports = 5162. User Ports = 5163. Special Slots = 3 (Eternity ME Card Power Supply, Eternity ME Card Master and Eternity ME Card Switch)4. Universal Slots = 16

PowerS

upplyCard

SL

OT#01

SLOT#16

Switch

Card

MasterCard

16 Universal Slots

PowerSupplyC

ard

SLOT#10

SLOT#

01

MasterCard

10 Universal Slots

PowerSupplyC

ard

MasterCar d

SwitchCa

rd

Sw

itchCard


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5. Maximum SLT = 5126. Maximum DKP = 1287. Maximum Analog Trunks = 1288. Maximum E&M = 1289. Maximum DSS64/72 per DKP Console = 210.Maximum BRI trunks = 3211. Maximum DS1 Trunks = 8

12.Maximum Mobile trunks = 3213.Maximum SIP Trunks = 3214.Maximum Magneto Trunk = 128

Eternity ME 10S/10SR

The Eternity ME 10S has following characteristics:1. Total Ports = 3242. User Ports = 3243. Special Slots = 6 (2 Master, 2 Switch and 2 Power Supply)4. Universal Slots = 105. Maximum SLT = 3206. Maximum DKP = 1287. Maximum Analog Trunks = 128

8. Maximum E&M Trunks = 809. Maximum DSS64/DSS72 per DKP Console = 210. Maximum BRI Trunks = 3211. Maximum DS1 Trunks = 812. Maximum Mobile Trunks = 3213. Maximum SIP Trunk = 3214. Maximum Magneto Trunk = 128

For more information on the interfaces and the ports to which these interfaces can be connected please refer Eternity ME16S.


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Mechanical Dimensions of the Eternity ME 16S

LEFT SIDE VIEW

397 mm (15.63 Inch)

280.8

mm(

11.0

6Inch)

3

13mm(

12.3

2Inch)

FRONT VIEW

524.2 mm (20.64 Inch)

TOP VIEW

BACK VIEW

186mm(

7.3

2Inch)

524.2 mm (20.64 Inch)

492.2 mm (19.38 Inch)

313mm(

12.3

2Inch)


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Mechanical Dimensions of the Eternity ME 10S.

Section 2: Configuring the Eternity ME

All the models have similar hardware and software architecture with only difference in number of universal slots andhence the total number of user ports available. Please note that Eternity ME 10S/16S includes cabinet with Mother

Board, Eternity ME Card Master and a Eternity ME Card Switch. Other cards can be used as per the requirement.

TOP VIEW

LEFT SIDE VIEW

397 mm (15.63 Inch)

280.8

mm(

11.0

6Inch)

31

3mm(

12.3

2Inch)

BACK VIEW

186mm(

7.3

2Inch)

313mm(

12.3

2Inch)

438 mm (17.24 Inch)

406 mm (15.98 Inch)

483 mm (19.01 Inch)

438 mm (17.24 Inch)

FRONT VIEW

190

mm(

7.4

8Inch)

462 mm (18.29 Inch)


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The Eternity ME houses following types of cards (with Hot swap feature as optional): Eternity ME Card Master Eternity ME Card Switch Eternity ME Card Power Supply Eternity ME Card SLT Eternity ME Card TRK+SLT Eternity ME Card DKP

Eternity ME Card E&M Eternity ME Card BRI Eternity ME Card VMS Eternity ME Card GSM Eternity ME Card T1E1PRI Eternity ME Card VoIP Eternity ME Card Magneto Other SLT/DKP/TRK Cards with Ethernet Port

1. Eternity ME Card Master

For software version of Eternity ME Card Master refer note given in topic Eternity ME Card Switch.The Eternity ME Card Master occupies a fixed slot in the Eternity ME. This slot has unique arrangement of connectorsand hence other universal cards cannot be inserted in the system.

The Eternity ME Card Master manages the complete system. It performs all higher-level functions. It controls all theslave cards like Eternity ME Card Switch, Eternity ME Card SLT, Eternity ME Card TRK+ SLT, Eternity ME Card E&M,Eternity ME Card BRI, Eternity ME Card VMS, Eternity ME Card T1E1PRI, etc. All the configuration and programminginformation is stored on this card. For this purpose, it uses two controllers viz. main controller and a secondarycontroller (called Communication Manager). The Eternity ME Card Master has three LEDs, two CommunicationPorts, a Digital Input Port, a Digital Output Port, Ethernet Port, USB Port, Reset Switch and a Printer Port on the frontpanel.

The Ethernet port and the USB port are supported in the PCB version V3R0 onwards. The three LEDs on the EternityME Card Master are used to indicate: The health of this card (during reset cycle). The health of the system during normal working of the system.

These three LEDs are of dual colour Green and Red. After power ON, when the system becomes stable Green LEDglows for 1 second ON and OFF.

Following are the jumper position and their function for Eternity ME Card Master:

Communication Ports

The Eternity ME supports two asynchronous, serial, full duplex RS232C communication ports. These ports are knownas COM1 and COM2. These communication ports are used while using following features. Programming using computer PMS Interface CAS Interface Downloading SMDR Reports

Downloading System Activity, System Fault Log, etc.

Jumper Number Position Function

J8 AB (default)BC

External Boot.Internal Boot.

J9 ABBC (default)

Reset SE Password.Dont reset SE Password.

J10 AB (default)BC

Embedded ICE.JTAG Mode.

J12 AB (default)BC

Enable: Tx debug from COM Port 2 (debug/1st boot).Disable: Tx debug.

J13 AB (default)BC

Enable: Rx debug from COM Port 2 (debug/1st boot).Disable: Rx debug.


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The communication ports are made available on the front panel of the Eternity ME Card Master through two identicalDB-9 connectors. Please note that the Eternity ME assumes role of a Data Terminal Equipment (DTE), hence acrossed cable is required to connect a computer with the Eternity ME.

Ethernet Port

The Ethernet Port is used to connect Eternity to the Ethernet port of the Computer using RJ45 cable provided with thesystem.

SE can get Backup-System Configuration, Backup-SMDR and Backup-System Software using Jeeves.

All the important parameters can be configured using web pages of the Jeeves. Refer chapterJeeves.

Printer Port

The Eternity ME Card Master supports industry standard Centronics parallel port. This port is useful for printingvarious reports. This port is made available on the front panel of the Eternity ME Card Master by a DB-25 femaleconnector. Please referSection 2: Features and Facilities of the manual for more details on how to program theprinter port for printing various reports.

Digital Input Port

The Eternity ME supports a Digital Input Port on the Eternity ME Card Master to which a panic switch or a sensor canbe connected. The device connected to this port should comply to its technical specifications.

Digital Output Port

The Eternity ME supports a Digital Output Port on the Eternity ME Card Master to which a hooter, buzzer, etc. can beconnected. The device connected to this port should comply to its technical specifications.

Default Password Loading

The Eternity ME stores all the programming on the Eternity ME Card Master. This includes the SE password. Onecannot enter the SE Mode without the SE password. In case the SE password is forgotten, no further programming ispossible. Refer chapterSystem Security, to default the password by hardware.

USB Port

The USB port is provided for future use.

Reset Switch

The reset switch is used to reset the system.

2. Eternity ME Card Switch

The Eternity ME Card Switch occupies a fixed slot in the system. It is the second card from right hand side after theEternity ME Card Master. This slot has special connectors and hence other universal cards cannot be inserted in thesystem. This card supports an external music port, a PAS port and four DKP ports.

The Eternity ME Card Switch performs following functions: Speech and Data connections Conferencing Call Progress Tone Generation like Dial Tone, Ring Back Tone, Busy Tone, etc. Music Generation

The two LEDs on the Eternity ME Card Switch are used to indicate: The health of this card (during reset cycle). Status of the DKP ports (during normal working of the system).

Notes for selecting Eternity ME Card Master and Eternity ME Card Switch type:

If you are using new Eternity ME Card Switch (1000 ports) of firmware version V5Rx, use Eternity ME Card Masterwith software version less than or equal to 'V6R10' only.

If you are using old Eternity ME Card Switch (512 ports) of firmware V4Rx, you can use Eternity ME Card Masterwith any software version. (However, in 7th slot, use the cards with configuration of less than 16 ports)

If you are using DSP based Eternity ME Card Switch it is preferable to use the firmware version of 'V5R1' to avoidcompatibility issue with software version of Eternity ME Card Master used. (If you are using firmware version ofEternity ME Card Switch less than 'V4Rx', the cards in the 7th and 8th slot will not work. However, in 7th slot, youcan use the cards with configuration, less than 16 ports). For example, if you are using Eternity ME Card Switch

with software version 'V4R2', change it to 'V5R1'.


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Analog Input Port (AIP)

The Eternity ME Card Switch supports one external music port (AIP). This port can be used to connect an externalmusic source. Please refer the MDF cable pin details for making connections. The music from an external musicsource can be used as a Music-on-Hold. The system can be programmed to give this external music as hold onmusic to internal users, external callers or both. Please referMusic on Hold (MOH) for more details.

Analog Output Port (AOP)

The Eternity ME Card Switch also supports a PAS port (AOP). This port provides un-amplified, isolated, analogspeech signal, which can be amplified by an external amplifier. The output is used for Public Address System (PAS)and Paging. Refer chapterPaging for more details.

The Eternity ME Card Switch has one MDF connector to which an External Music Port, PAS port and 4 DKP ports areconnected. The Eternity ME Card Switch comes with a 3-meters long MDF cable (24 Way-10 Pair). The connectiondetails for each of this card is shown in the figure.

3. Eternity ME Card Power Supply

The Eternity ME Card Power Supply is located in a fixed slot of the Eternity ME. This slot has special connectors andhence other universal cards cannot be inserted in the system.

The Eternity ME offers two types of Eternity ME Card Power Supply viz. Eternity ME Card 10SAC/16SAC: 90-265VAC, 47-63Hz Mains as Input AC Voltage Power Supply. Eternity ME Card PS48VDC: 48VDC as Input DC Power Supply voltage with External Float Cum Boost Charger.

Eternity ME Card 10SAC/16SAC:

This card is designed on the SMPS scheme. Since this card does not have provision for battery backup, it isrecommended to connect UPS to provide battery backup during power failure.

This card has four LEDs and a Mains Switch/Socket assembly to which the mains cord is connected.

Eternity ME Card PS48VDC:

This card has a main ON/OFF Switch by which the power fed to the card can be turned ON or OFF. The power cordis connected to this switch assembly. If this card is used then 48VDC should be fed externally to the card. Generally

DKP01 (Pin 01-13, Blue-White)

DKP02 (Pin 02-14, Orange White)

DKP03 (Pin 03-15, Green-White)

DKP04 (04-16, Brown-White)

External Music (Pin 05-17, Grey-White)

PAS (Pin 06-18, Blue-Red)

(Pin 10-22, Grey-Red)

(Pin 09-21, Brown-Red)

(Pin 08-20, Green-Red)

(Pin 07-19, Orange-Red) SwitchCard

H/w Support V2R2 and Onwards

Eternity MECard 10SAC/16SAC

90-265VAC@47-63Hz

-85VDC (LED L1)

+5VDC (LED L2)

+3.5VDC (LED L3

-27VDC (LED L4)


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FCBC (Float Cum Boost Charger) is used to feed 48VDC to this card. Since batteries can be connected to FCBC,battery backup is required for Eternity ME Card PS48VDC. If 48V/26Ah batteries are used then backup time ofapprox. 2 hours is ensured, provided the batteries are fully charged.

This Card has four LEDs, a Mains Switch and a 3-way termination block. The power cord from the FCBC output is terminated on the 3-way termination block. Polarity is very important.

Hence, please be sure to connect the wires with correct polarity.

The FCBC manufacturers maintain the color codes given above but it is recommended to measure the voltagebefore connecting the power cable to the power supply card. Also, please be sure to connect earth.

Matrix supports Hot Swap and Redundancy features, as described below:

Hot Swap:

Hot Swap type of card can be removed and inserted without switching OFF the system. Thus, a faulty card can be replaced with a working card without affecting the complete system. Matrix supports Hot Swap cards on both models. All the cards of the Eternity ME can be supplied with hot swap

option, except Eternity ME Card Power Supply.

Redundancy:

Whats this?

In order to reduce down time and to provide smooth and uninterrupted communication, Matrix supports redundantcard for few important cards of the PBX.

It is not supported in the Eternity ME 16S models. It is also not supported for the cards in the universal slots (SlaveCards).

Eternity ME 10S supports Eternity ME Card PS48VDC redundancy with two identical cards. Eternity ME 10S supports Eternity ME Card Master redundancy with two identical cards. Eternity ME 10S supports Eternity ME Card Switch redundancy with two identical cards. It is possible to configure redundancy cards as per requirements. Thus, we can configure redundancy only for Eternity

ME Card Power Supply and not for Eternity ME Card Master and Eternity ME Card Switch.

How it works?

Eternity ME Card PS48VDC Redundancy: Eternity ME 10S supports up to two cards operating on 48VDC supply rail.

Redundancy is not supported for Eternity ME Card 10SAC/16SAC (90-265V AC Mains Card). When the active card fails, the standby card takes over. During the take over, the system does not restart and the

existing calls do not get disconnected. The standby card becomes active card and the system continues normaloperation without any disruption.

Because of this, communication is continued without any gap.

Eternity ME Card Master Redundancy:

Eternity ME 10S supports up to two cards simultaneously. When the active card fails, the standby card takes over. During the take over, the system restarts and hence the

existing calls get disconnected. The standby card becomes active card and the system re-boots automaticallywithout any manual intervention.

Because of this, communication is continued with a gap of only few minutes (2 to 3). The configuration needs to be updated on both the Eternity ME Card Master by the System Engineer, which can

be done with the web-based configuration management tool called Web Jeeves. Refer chapter Jeeves.

Colour Signal

Red +48VDC

Black GND

Green Earth

230VAC +/-10%@50Hz

FCBC10A

41 to 56VEternity ME

Card PS48VDC

-85VDC (LED L1)

-27VDC (LED L2)

+5VDC (LED L3)

+3.5VDC (LED L4)

48V Battery


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Eternity ME Card Switch Redundancy:

Eternity ME 10S supports up to two cards simultaneously. When the active card fails, the standby card takes over automatically. During the take over, the system restarts

and hence the existing calls get disconnected. The standby card becomes active and the system re-bootsautomatically without any manual intervention.

Because of this communication is continued with a gap of only few minutes (2 to 3).

Note: If the Eternity ME 10S is used and it is installed with the standby card to support redundancy. Otherwise the Eternity

MEs functioning will get affected. In other models, if any of the special cards is removed by hot swapping, theEternity ME will be down.

4. Eternity ME Card SLT

A Eternity ME Card SLT is an intelligent card with its own micro-controller, memories and other circuitry. It uses the SLICtechnology with 35VDC battery fed for excellent loop resistance and speech performance. The Eternity ME Card SLT8 isan eight-port, 2-wire analog station (SLT) card; the Eternity ME Card SLT16 is a sixteen port, 2-wire analog station (SLT)card whereas the Eternity ME Card SLT32 is a thirty-two port, 2-wire analog station (SLT) card.

The Eternity ME supports three configurations with Eternity ME Card SLT viz. Eternity ME Card SLT8

Eternity ME Card SLT16 Eternity ME Card SLT32


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The Eternity ME Card SLT performs various functions like Subscribers status monitoring, Ring Generation, Speech

Interface, etc.

The Eternity ME Card SLT has one tri-color LED on the front panel. This LED is used to indicate: The health of this card (during reset cycle). Status of one of the station ports (during normal working) During normal working of the system, the port to be

monitored is assigned a LED, using a command from SE mode. (5323-Slot-Port).

The Eternity ME Card SLT8 has one MDF connector to which 8 ports are connected. The Eternity ME Card SLT16also has one MDF connector to which 16 SLT ports can be connected whereas the Eternity ME Card SLT32 has twoMDF connectors. First 16 ports are located on the lower MDF connector whereas remaining 16 ports are connected tothe upper MDF connector. The connection details for each of these cards are shown in figure.

The Eternity ME Card SLT8 and Eternity ME Card SLT16 come with a 3-meters long MDF cable (36 Way-20 Pair)

whereas the Eternity ME Card SLT32 comes with two MDF cables (36 Way-20 Pair). The MDF cable used in theupper connector has SLT ports starting from SLT17 to SLT32. The MDF cable is same for all the configurations.

5. Eternity ME Card TRK+SLT

The Eternity ME supports three configurations with Eternity ME Card TRK+SLT viz. Eternity ME Card TRK8 Eternity ME Card TRK4+SLT12 Eternity ME Card TRK8+SLT24

These Eternity ME Card TRK+SLT can be used with any of the Eternity ME models. The jumper setting is not requiredfor configuration. A Eternity ME Card TRK+SLT is an intelligent card with its own micro-controller, memories and othercircuitry.

The Eternity ME Card TRK8 is an eight-port, 2-wire analog trunk card; the Eternity ME Card TRK4+SLT12 is a fourtrunk port and 12 SLT port card whereas the Eternity ME Card TRK8+SLT24 is an eight trunk port and 24 SLT port

Upper MDF Connector Lower MDF Connector

SLT01 (Pin 01-19, Blue-White)

SLT02 (Pin 02-20, Orange-White)

SLT03 (Pin 03-21, Green-White)

SLT04 (Pin 04-22, Brown-White)

SLT05 (Pin 05-23, Grey-White)

SLT06 (Pin 06-24, Blue-Red)

SLT07 (Pin 07-25, Orange-Red)

SLT08 (Pin 08-26, Green-Red)

SLT09 (Pin 09-27, Brown-Red)

NC (Pin 18-36, Green-Yellow)

NC (Pin 17-35, Orange-Yellow)

SLT16 (Pin 16-34, Blue-Yellow)

SLT15 (Pin 15-33, Grey-Black)

SLT14 (Pin 14-32, Brown-Black)

SLT13 (Pin 13-31, Green-Black)

SLT12 (Pin 12-30, Orange-Black)

SLT11 (Pin 11-29, Blue-Black)

SLT10 (Pin 10-28, Grey-Red)












SLT32 (Pin 16-34, Blue-Yellow)

SLT31 (Pin 15-33, Grey-Black)

SLT30 (Pin 14-32, Brown-Black)

SLT29 (Pin 13-31, Green-Black)




SLT32


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card. The analog trunk lines can be connected to the trunk ports whereas conventional telephone instruments can beconnected to the SLT ports.

The SLT port performs various functions like Subscribers status monitoring, Ring Generation, Speech Interface, etc.Whereas the TRK port performs various functions like hook operation, ring sense, polarity reversal sense, isolation, etc.

The Eternity ME Card TRK+SLT has one tricolor LED on the front panel. This LED is used to indicate:

The health of this card (during reset cycle) Status of one of the station ports (during normal working) During normal working of the system, the port to be

monitored is assigned a LED, using a command from SE mode. ( 5323-Slot-Port).

The Eternity ME Card TRK8 has two MDF connectors to which 8 ports are connected. First 4 ports are located on thelower MDF connector whereas the other four are located on the upper MDF connector. This card is accompanied withtwo MDF cables each 3 meters long.


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The Eternity ME Card TRK4+SLT12 has one connector to which four trunk ports and 12 SLT ports are connected. Thiscard is accompanied with one MDF cable, 3 meters long.

The Eternity ME Card TRK8+SLT24 has two MDF (36 way 20 pair) connectors. First 4 trunk ports and first 12 SLT portsare located on the lower MDF connector whereas the remaining trunk ports and SLT ports are connected on the secondMDF connector. This card is accompanied with two MDF cables, each 3 meters long. The connection details of this cardsis as shown below:

6. Eternity ME Card DKP

The Eternity ME supports two configurations with Eternity ME Card DKP viz. Eternity ME Card DKP8 Eternity ME Card DKP16













TWT04 (Pin 16-34, Blue-Yellow)

TWT03 (Pin 15-33, Grey-Black)

TWT02 (Pin 14-32, Brown-Black)

TWT01 (Pin 13-31, Green-Black)















TWT08 (Pin 16-34, Blue-Yellow)

TWT07 (Pin 15-33, Grey-Black)

TWT06 (Pin 14-32, Brown-Black)

TWT05 (Pin 13-31, Green-Black)




TRK8 + SLT24

H/w support V2R1 and onwards


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The Eternity ME Card DKP8 is an eight port, 2 wire digital station card; the Eternity ME Card DKP16 is sixteen port card.The proprietary digital interface viz. Eon45, Eon42, Eon48, EonSoft, DSS64, DSS72, can be connected to the DKP ports.The DKP port performs various functions like sending commands to and receiving commands from Eon.

The LED is used to indicate: The health of this card (during reset cycle) Status of one of the station ports (during normal working) During normal working of the system, the port to be

monitored is assigned a LED, using a command from SE Mode ( 5323-Slot-Port).

The Eternity ME Card DKP8 has two MDF connectors to which 8 ports are connected. First 4 ports are located on thelower MDF connector whereas the other four are located on the upper MDF connector. This card is accompanied withtwo MDF cables each 3 meters long.

The Eternity ME Card DKP16 has one MDF connector (36way-20 pair MDF cable) to which 16 ports are connected. All16 ports are located in lower MDF connector. This card is accompanied with one MDF cable of 3 meters long.

7. Eternity ME Card E&M

The Eternity ME supports two configuration with Eternity ME Card E&M viz. Eternity ME Card E&M4 Eternity ME Card E&M8Refer chapterE&M Connectivity for more details of application.

The Eternity ME Card E&M4 has one MDF connector to which 4 ports are connected. All 4 ports are located in lowerMDF connector. This card is accompanied with one MDF cable of 3 meters long.

L1

DKP16

H/w support V1R0 and onwards Lower MDF C onnector

DKP01 (Pin 01-19, Blue-White)

DKP02 (Pin 02-20, Orange-White)

DKP03 (Pin 03-21, Green-White)

DKP04 (Pin 04-22, Brown-White)

DKP05 (Pin 05-23, Grey-White)

DKP06 (Pin 06-24, Blue-Red)

DKP07 (Pin 07-25, Orange-Red)

DKP08 (Pin 08-26, Green-Red)

DKP09 (Pin 09-27, Brown-Red)

(Pin 18-36, Green-Yellow)

(Pin 17-35, Orange-Yellow)DKP16 (Pin 16-34, Blue-Yellow)

DKP15 (Pin 15-33, Grey-Black)

DKP14 (Pin 14-32, Brown-Black)

DKP13 (Pin 13-31, Green-Black)

DKP12 (Pin 12-30, Orange-Black)

DKP11 (Pin 11-29, Blue-Black)

DKP10 (Pin 10-28, Grey-Red)

DKP8/DKP16


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The Eternity ME Card E&M8 has eight tri-colour LEDs on the front panel. The Eternity ME Card E&M8 has two MDF (36Way-20 Pair) connectors, 4 E&M ports (E&M1 to E&M4) are located on the lower MDF connector whereas remaining fourE&M ports (E&M5 to E&M8) are located on the upper MDF connector. The MDF cables are 3 meters long.

L1

L 2

L 3

L 4


E&M01 M, SB (Pin 01-19, Blue-White)

E&M01 E, SG (Pin 02-20, Orange-White)

E&M01 SP(RxA), SP(RxB) (Pin 03-21, Green-White)

E&M01 SP(A), SP(B) (Pin 04-22, Brown-White)

E&M01-02 CCS (Pin 05-23, Grey-White)

E&M02 M, SB (Pin 06-24, Blue-Red)

E&M02 E, SG (Pin 07-25, Orange-Red)E&M02 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)

E&M02 SP(A), SP(B) (Pin 09-27, Brown-Red)

E&M04 SP(A), SP(B) (Pin 18-36, Green-Yellow)

E&M04 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)

E&M04 E, SG (Pin 16-34, Blue-Yellow)E&M04 M, SB (Pin 15-33, Grey-Black)

E&M03-04 CCS (Pin 14-32, Brown-Black)

E&M03 SP(A), SP(B) (Pin 13-31, Green-Black)

E&M03 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)

E&M03 E, SG (Pin 11-29, Blue-Black)

E&M03 M, SB (Pin 10-28, Grey-Red)

E&M4


L 1

L 2

L 3

L 4


E&M01 M, SB (Pin 01-19, Blue-White)E&M01 E, SG (Pin 02-20, Orange-White)

E&M01 SP(RxA), SP(RxB) (Pin 03-21, Green-White)E&M01 SP(A), SP(B) (Pin 04-22, Brown-White)E&M01-02 CCS (Pin 05-23, Grey-White)E&M02 M, SB (Pin 06-24, Blue-Red)E&M02 E, SG (Pin 07-25, Orange-Red)E&M02 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)E&M02 SP(A), SP(B) (Pin 09-27, Brown-Red)

E&M04 SP(A), SP(B) (Pin 18-36, Green-Yellow)E&M04 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)


E&M03-04 CCS (Pin 14-32, Brown-Black)

E&M03 SP(A), SP(B) (Pin 13-31, Green-Black)E&M03 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)

E&M03 E, SG (Pin 11-29, Blue-Black)E&M03 M, SB (Pin 10-28, Grey-Red)

L 5

L 6

L 7

L 8

E&M05 M, SB (Pin 01-19, Blue-White)E&M05 E, SG (Pin 02-20, Orange-White)

E&M05 SP(RxA), SP(RxB) (Pin 03-21, Green-White)E&M05 SP(A), SP(B) (Pin 04-22, Brown-White)E&M05-06 CCS (Pin 05-23, Grey-White)E&M06 M, SB (Pin 06-24, Blue-Red)E&M06 E, SG (Pin 07-25, Orange-Red)E&M06 SP(RxA), SP(RxB) (Pin 08-26, Green-Red)E&M06 SP(A), SP(B) (Pin 09-27, Brown-Red)

E&M08 SP(A), SP(B) (Pin 18-36, Green-Yellow)E&M08 SP(RxA), SP(RxB) (Pin 17-35, Orange-Yellow)


E&M07-08 CCS (Pin 14-32, Brown-Black)E&M07 SP(A), SP(B) (Pin 13-31, Green-Black)

E&M07 SP(RxA), SP(RxB) (Pin 12-30, Orange-Black)E&M07 E, SG (Pin 11-29, Blue-Black)E&M07 M, SB (Pin 10-28, Grey-Red)

E&M8



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The connection details of for 2wire/4wire, Type4/Type5 cards are given below:

8. Eternity ME Card VMS

The Eternity ME support configuration with Eternity ME Card VMS (Voice Mail Service) with 8 ports and 16 ports.These Eternity ME Card VMS can be used with any of the Eternity models. Both the cards contain same software; theconfigurations are decided by the jumper settings. The card supports Ethernet Port and 2 COM ports. The USB Port isinside the card.

The Eternity ME Card VMS is an intelligent card with its own micro-controller, memories and other circuitry. Eternity MECard VMS8 has 8 VMS ports whereas Eternity ME Card VMS16 has 16 VMS ports to which trunk lines can be made toland. (This is done with the help of programming) With Eternity ME Card VMS8, eight calls can be attendedsimultaneously whereas with Eternity ME Card VMS16, sixteen calls can be attended simultaneously. We can store voicemessages upto 4.5 hours to 18 hours depending on the flash drive used.

The card type can be configured using Jumper J6: Eternity ME Card VMS8 when J6 is in AB position. Eternity ME Card VMS16 when J6 is in BC position.

The Eternity ME Card VMS has four tri-colour LEDs on the front panel. These LEDs are used to indicate, the health ofthis card (during reset cycle).

Note for SE/Installing person:

It is recommended to SE that while installing the Eternity, refer chapter 'Voice Message Application' to include thephrase "Please press 0 to acknowledge the Alarm and Reminder as voice prompt. This is used to acknowledgethe Alarm/Reminder call, placed on the station as a Snooze Call.

Table 1: Hardware details for E&M Configuration Type

Jumper Position Configuration Type

J1 and J2

AB Type 4

BC Type 5

J3 and J4AB 4-Wire

BC 2-Wire

M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS

One E&M Port of PBX-A One E&M Port of PBX-B

M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCSNC

NC

NC

NC

NC

NC

2 Wire / Type 4 E&M Connection

M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS

CCS Connection should be made as shown below for any of the above four combination

PLCCPanel

PLCCPanel

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

NC

M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


NC

NC

NC

NC

M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


NC NC

M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


M

SB

E

SG

SP(RxA)

SP(RxB)

SP(A)

SP(B)

CCS


NC

NC

NC

NC

NC

NC

NC

NC


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9. Eternity ME Card BRI

The Eternity ME supports following configuration of Eternity ME Card BRI: Eternity ME Card BRI4 Eternity ME Card BRI8

Eternity ME Card BRI is an intelligent card with its own micro-controller, memories and other circuitry. Eternity ME CardBRI4 has four BRI ports and Eternity ME Card BRI8 for eight BRI ports. For Eternity ME Card BRI4 configuration J5 in AB position and J6 in BC position. For Eternity ME Card BRI8 configuration J5 in BC position and J6 in BC position.

The BRI port can be configured as BRI (TE) or BRI (NT) port, using web-page. The BRI line from Service Provider isconnected to BRI (TE) port. The ISDN Phone or BRI (TE) port of another ISDN PBX can be connected to BRI (NT) port ofEternity ME Card BRI.

The Eternity ME Card BRI has one LED on the front panel to indicate health of this card (during reset cycle). The MDFcables are 3 meters long. The connection details for the MDF cable for Eternity ME Card BRI8 are shown in figure.

V- and V+ are used when a TE is connected to BRI port.

How to connect a BRI line to the Eternity ME CardBRI?

Most of the service providers provide the NT1 along with the BRI line.At the customers premises, the BRI line is terminated on the NT1. The S/T interface of the NT1 is connected to the BRIport of the Eternity.Above block diagram shows a BRI line connected to Eternity ME Card BRI in TE mode.

Hardware Configuration of BRI port

Depending on the requirement, each BRI Port can be configured in TE/NT Mode through the Web Jeeves withoutchanging any Jumper position. Also proper termination on the connection, made between the Eternity and the ISDNterminals can be set using Jumpers. Following section gives information about the same.

L1

BRI8


BRI01 TxA, TxB (Pin 01-19, Blue-White)

BRI01 RxA, RxB (Pin 02-20, Orange-White)

BRI01 V-, V+ (Pin 03-21, Green-White)

BRI02 TxA, TxB (Pin 04-22, Brown-White)

BRI02 RxA, RxB (Pin 05-23, Grey-White)

BRI02 V-, V+ (Pin 06-24, Blue-Red)

BRI03 TxA, TxB (Pin 07-25, Orange-Red)

BRI03 RxA, RxB (Pin 08-26, Green-Red)

BRI03 V-, V+ ( Pin 09-27, Brown-Red)

(Pin 18-36, Green-Yellow)

(Pin 17-35, Orange-Yellow)

(Pin 16-34, Blue-Yellow)

(Pin 15-33, Grey-Black)

(Pin 14-32, Brown-Black)

(Pin 13-31, Green-Black)

eternity v7 system manual

Documents