eva final manual
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YWCA
AQUATIC MANUAL
2010
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Table of Contents
Purpose ..........................................................................................................................................................1
Pool Hours ....................................................................................................................................................1
Caution ...........................................................................................................................................................2
Qualifications for Hire ..............................................................................................................................3
Employment Requirements ...................................................................................................................3
Workers Responsibilities ........................................................................................................................4
Dress Code for Lifeguards .......................................................................................................................5
Opening Procedure ....................................................................................................................................5
Closing Procedure ......................................................................................................................................5
Lifeguard Rules for the Pool Area ........................................................................................................6
Safety Rules for Staff .................................................................................................................................7
Lifeguard Whistle .......................................................................................................................................7
Rules for Swimmers ..................................................................................................................................8
Inclement Weather Policy ......................................................................................................................9
Emergency-Fire ..........................................................................................................................................9
Aquatic Program.........................................................................................................................................10
Recreation Staff ...........................................................................................................................................12
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PURPOSE
This lifeguard and aquatic staff manual has been developed specifically for the YWCA
Aquatic Center. This handbook is meant to
Provide an understanding of the YWCA Aquatic Center and our commitment to our
members
Guide you in your job responsibilities as a YWCA employee
Assist you with a consistent approach to carrying out policies and procedures
We strive to develop new programs that increase both pool awareness and usage, while
introducing participants to the lifelong skill of swimming. The lifeguard instructors are
essential to fulfilling this vision .
The YWCA is a service-oriented organization. It is our duty to ensure that our members’
recreational and fitness needs are fulfilled.
By accepting a position at the YWCA, you are entering a contractual agreement to abide by
and support all policies set forth by this organization. You make up the core of this
department and your position is important. You are a representative of the YWCA and our
public image is created by your actions.
POOL HOURS
Day Hours
Monday- Thursday 6:30 AM – 11:00 PM
Friday 6:30 AM – 8:00 PM
Saturday 11:00 AM - 8:00 PM
Sunday Noon – 11:00 PM
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CAUTION
Our swimming pool is a source of enjoyment and instruction. It is also an instrument
of death and injury if mishandled. In assuming responsibilities of a lifeguard, a person
must realize that his vigilance and job execution is essential in the protection of human
lives. In order to be fully prepared to discharge his duties, the lifeguard should be
thoroughly trained in swimming, lifesaving, first aid, and familiar with the manual.
Make sure to report injuries or incidents to a lifeguard on duty right away.
When guarding, scan the pool area, rather than trying to watch every person as
individuals. With a small amount of experience, a guard can learn to pick out the
difference or unusual actions which may indicate trouble from the normal pattern of
activity. Know the area for which you will be responsible. The three areas with the
most chance for accidents are the shallow end, the diving area, and the deck area
Use the rescue tube or extend the pole if a swimmer needs help. Pull the
swimmer to the edge of the pool. Enter water only as a last resort.
Know the proper procedure in case of an accident. Review the procedure
advocated by the American Red Cross in order to be prepared to take quick and
effective action.
Send the individual to anyone on official duty in the swimming pool office for
First Aid in case of slight injury, such as skin abrasions or bruises.
Call the front office attendance to call a physician and notify the Director if the
injury is more serious.
Clear the pool of swimmers in case of a serious water accident.
Make out an accident report for the front office.
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QUALIFICATIONS FOR HIRE
Current lifeguard certification from a recognized organization.
Current CPR for the Professional Rescuer certification from the American Red Cross
or the American heart Association.
Good fitness level.
Lifeguard Experience.
Lifeguards must be at least 15 years old and able to swim 300 yards.
EMPLOYMENT REQUIREMENTS
Become adequately trained in your area.
Attend all staff meetings and training sessions. These meeting are mandatory andattendance will reflect rehiring policies!
Follow through on the responsibilities of your job. Do not allow personal problems
to interfere with job performance.
Be alert, courteous, and set a good example at all times while in the facility, on or off
the clock.
Treat everyone with the same consideration. Do not allow personality conflicts to
cloud judgment.
Take the time to get to know those you work with; you may need a sub.
Provide support to other employees. We are a team and individual players are not
allowed!
Keep open lines of communication: give written and verbal feedback about
suggestions, complaints, problems, and situations to the Aquatic Director as well as
to each other. Your feedback is important to us.
Keep certifications updated.
Respond immediately to a guest’s question or presence by smiling, nodding, or
asking if you may help. If you cannot immediately respond, at least
acknowledge his/her presence by indicating that you will be with him /her in amoment.
Strive to remain courteous and listen to irate people; they may have a valid
complaint. If they are still unhappy, refer them to the Aquatic Director. Never
argue with a patron.
Maintain a positive attitude and remember to smile!
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LIFEGUARD RULES FOR THE POOL AREA
DO
Enforce swimmers who are not able to take care of themselves in deep water
that they must remain in shallow water. Swimmers may not advance to deep
water by holding on sides of pool.
Direct an individual in a positive and concise language in case of misconduct.
Return tools and equipment to their proper place as soon as they are no longer
in use.
Assume a posture that is conducive to quick and efficient action.
Make a careful check of the water before leaving the pool area.
Sit in the guard chair or stand on the deck when 10 or more swimmers are in
the pool. This will give you a thorough view of the pool.
DO NOT
Use the pool until a lifeguard or instructor can adequately guard the pool.
Yell at swimmers. Call them to you and give them an explanation or reason for
observing the rules.
Let anyone else but the lifeguards on guard stand at all times.
Dive from guard stand except in emergency.
Leave the pool unguarded with swimmers in it until the next guard is on duty.
Swim alone in the pool.
Take down the rope until two minutes before the end of the swim time. The
rope is to be hooked in the pool for all open swims and private parties.
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SAFETY RULES FOR STAFF
Handle all chemicals appropriately.
Use proper lifting techniques; use legs, not the back to lift.
Monitor weather conditions. Follow guide lines for bad weather.
Always take some equipment with you if possible when making swimming rescues.
Handle all electrical equipment with care and following the safety guidelines for
such equipment.
Keep all equipment in good condition and in its designated place.
Make daily checks of the locker rooms. Note any potential hazards.
Always wear gloves when treating any open wound.
LIFEGUARD WHISTLE
One blast of whistle: stop, look and listen.
Three blasts of whistle: stop immediately.
Lifeguards on duty have authority to enforce pool rules and regulations.
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RULES FOR SWIMMERS
DO
Shower before entering pool.
Leave towels on the locker rooms hooks.
Maintain appropriate language.
Keep any breakable objects away from the pool area.
Wear appropriate swim attire.
Use the restroom before entering the water.
Put diapers on children along with plastic plants with a snug fitting elastic waist/leg
bands.
Use starter blocks only under the supervision of an instructor.
Return equipment to its proper place.
DO NOT
Exert rough play, shoving, or general horseplay in the pool, on the deck or in
the locker rooms.
Hang or play on the rope in the pool.
Let more than one person on the diving boards at a time.
Hang on diving boards.
Allow swimmers in the diving area when the boards are in use.
Flips or dive off the edge of the pool.
Dive in shallow water or jump from, or hang onto starting blocks.
Drink or use alcohol or drugs in the pool area.
Bring food, drink, gum or glass in the pool area.
Allow animals except for service animals.
Wear any jewelry in the pool.
Run on the pool deck, locker rooms, or hallways.
Enter the water if you are experiencing or recovering from diarrhea or have had any
signs or symptoms of gastrointestinal disease in the past seven days.
Blow nose, spit, or urinate in the pool.
Enter the pool if you are showing evidence of any communicable skin disease, sore
or inflamed eyes, cold, nasal or ear discharges.
Enter the pool with any open blisters, cuts, or bandages. Use conduct that endangers the safety and comfort of others.
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INCLEMENT WEATHER POLICY
In case of thunderstorms in the immediate area, the guards on duty are to clear the pool
and have the clients move to the locker room area. The pool will be closed as advised by
the National Lightening Safety Institute. No one is to swim during an electrical storm. Also,caution the members not to use the showers. Guards should also avoid using the
telephone, except in an emergency. The pool will re-open 30 minutes after the last thunder
is heard or lightening appears.
In case of a tornado warning, the pool area is to be cleared by the lifeguards and staff
immediately. Clients are to move to the dressing rooms or to the basement, if time allows,
until the threat passes. Once the pool area is cleared, the staff is to join the clients in a
protected area. Clients and staff should stay away from all windows, doors, and outside
walls.
EMERGENCY - FIRE
In case of fire, the guards on duty are to call 911, then evacuate the pool area using one or
both of the exits. They are to check the locker rooms for clients, and after everyone is out
safely, they are to leave the building, too. First-Aid will be administered at this time.
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AQUATIC PROGRAMS
Children less than 12 years of age who have limited swimming ability must be supervised
within five yards by an adult who is in the water. Equipment such as noodles, water toys,
and fins may be used from the closet with a person over 16 years of age retrieving and
returning the equipment after usage. The pool temperature is kept around 81- 83 degrees
for the comfort of our swimmers.
Lap Swim
o The pool is designed for lap swimming. From the time we open until weclose, you may swim laps. Regardless of what is going on in the pool, we
will never close down lap swimming.
o We do not provide goggles, but we do offer the following equipment
Kick boards
Different size fins (16 years and older)
Pull buoys
Swim belts
Recreation Swim
o The pool is open for recreational swim in the shallow end except during the
following times
Swim lessons (see swim class schedule for specific dates)
Kayak Roll Clinics (Fall and Spring Semesters)
Camps during the summer
Other specialized aquatic programming
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Swim Lessons
o We offer different types of swim lessons in our pool to our members
designed to cater to children of all ages and skill levels. The American Red
Cross Learn to Swim program is designed for parents to place their children
in a desired class based on age. We also offer adult Swim Lessons where
participants are placed in classes based on skill level. Along with these
group lessons we offer private and semi-private lessons.
o Learn-to-Swim program
Level 1: Introduction to Water Skills
Helps participants feel comfortable in the water
Level 2: Fundamental Aquatic Skills
Gives participants success with fundamental skills
Level 3: Stroke Development
Builds on the skills in Level 2 through additional guidedpractice in deeper waters.
Level 4: Stroke Improvement
Develops confidence in the skills learned and improves other
aquatic skills.
Level 5: Stroke Refinement
Provides further coordination and refinement of strokes
Level 6: Swimming and Skill Proficiency
Refines strokes so participants swim them with ease,
efficiency, power and smoothness over greater distances
o For more information, please contact Julie Thomas, Assistant Director of
Aquatics, at 853-642-7397.
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RECREATION STAFF
Name Number Title
Joe Dalton 453-8365 Director of Recreation
Ed Simolt 453-7628 Associate Director of Recreation
Andrew Mol 453-1521 Sports Club CoordinatorDavid White 453-1302 Aquatics Coordinator
Rob Hicks 453-9218 Fitness Coordinator
Sue Prang 453-6612 Maintenance
Lee Wallace 453-4185 Administrative Assistant/Payroll
Jamie Seyon 453-3734 Administrative Assistant