evaluating a content marketing agency

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© 2013 Copyright Yorke Communications. All Rights Reserved. EVALUATING CONTENT MARKETING A AGENCY www.yorkecommunications.com A guide for customers and prospects

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A guide to evaluating a content marketing agency for customers and prospects.

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Page 1: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

EVALUATINGCONTENT MARKETINGA

AGENCY

www.yorkecommunications.com

A guide for customers and prospects

Page 2: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

A good content marketing agency

must demonstrate…

• Research capabilities• Eye for detail• Sharp insight• Logical thinking• Creative execution

If they don’t show it in their first meeting, how will it come out in their writing?

Page 3: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

You might want to approach the briefing meeting

with a hardcoded agenda. That’s good because

there’s no wastage of time -- but shouldn’t you

also hear the agency out? And be prepared to shift

course a little if there is justification required.

How rigid should

the agenda be?

“The measure of intelligence is the ability to change.”

― Albert Einstein

Page 4: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

How much should

you cover?

You must focus on:

• Your business and goals

• What you want to achieve from a business point of

view

• Basic campaign denominators

• The agency selection process

• Transparency and dialogue

Page 5: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

…and then allow the agency to

express their point of view

• How experienced are they?

– People

– Processes

– Area of expertise

• Do they understand the problem?• What kind of competencies do they bring to the

table?• How flexible are they?• What specific high level recommendations do they

have?• Will they fit?

Page 6: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

Listen to

the recommendations

• Are there any similar solutions that can be

discussed?• What does the agency recommend? What about

the way forward?• Do avoid trying to show how intelligent and well

read you are -- that comes out naturally from good

and respected leaders!

Page 7: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

…and

finally….

• Have you told them enough about your

company to make a pitch?• Are they really worth engaging with?• Have you made clear the expectations and

outcome?• Have you given them a budget range?

Page 8: Evaluating a Content Marketing Agency

© 2013 Copyright Yorke Communications. All Rights Reserved.

…and

therefore

Briefing an agency should not be like

ordering in a restaurant but rather a more

interactive and consultative process. This

is the age of interactivity after all!