evaluating social media

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Consulting Services Evaluating Social Media Platform G Sankaranarayanan 22-23, June, 2012 Chennai

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Five ways to look at social media - from the perspective of technology, content it supports, the impact it creates, and so on, and an worksheet to find which platform is more suitable for your business.

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Page 1: Evaluating Social Media

Consulting Services

Evaluating Social Media Platform

G Sankaranarayanan

22-23, June, 2012Chennai

Page 2: Evaluating Social Media

Tale of two (co-creation) projectsNEC Japan

• Vision 2015

IBM

• Core Values

NEC Japan and IBM both engaged their employees in co-creating core values for their organization. The time frames are different: NEC took this initiative in 2008, and IBM in 2003. However, NEC Japan relied completely on face to face interactions, while IBM fully on its virtual platform, named Jam.

Page 3: Evaluating Social Media

Tale of two (co-creation) projects

NEC Japan• 24 dialogue sessions• 13 paces worldwide

IBM • 3,17,000 employees• 60-hr virtual meeting

Page 4: Evaluating Social Media

What is a platform?

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Five Ways to look at a Platform • Technology

• Media• Content• Community• Empowerment

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Technology: Two things added

Global reach Collaboration

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When diary is physical

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When it goes global and collaborative

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When pager is physical

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When it goes global and collaborative

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When campus wall is physical

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When it goes global and collaborative

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When notice board is physical

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When it goes global and collaborative

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Five Ways to look at a Platform • Technology

• Media• Content• Community• Empowerment

Page 16: Evaluating Social Media

What type of media is social media?

Page 17: Evaluating Social Media

One to One

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What type of media is social media?

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One to Many

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Five Ways to look at a Platform • Technology

• Media• Content• Community• Empowerment

Page 21: Evaluating Social Media

What forms of content it supports?

Information (Txt,video)

Design

Engineering

Applications

Page 22: Evaluating Social Media

Five Ways to look at a Platform • Technology

• Media• Content• Community• Impact

Page 23: Evaluating Social Media

Building versus Sourcing

Community Building Platforms Community Sourcing Platforms

Page 24: Evaluating Social Media

Five Ways to look at a Platform • Technology

• Media• Content• Community• Empowerment

Page 25: Evaluating Social Media

How do you want to empower?

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Platform defined

“An opportunity for people to voice their views, and initiate actions” - Dictionary

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Consulting Services

Why you need a platform?

Page 31: Evaluating Social Media

Apple: Most Valuable Company

“A trinity of platform, content, and product”

Page 32: Evaluating Social Media

One is More than Enough

Page 33: Evaluating Social Media

Nothing is too many

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Consulting Services

Worksheet: How to evaluate the right platform for your company?

Link to file

Mail [email protected] if you need to know more