exceeding customer expectations by launching bata mobile application
TRANSCRIPT
![Page 1: Exceeding Customer Expectations by launching Bata Mobile Application](https://reader035.vdocuments.net/reader035/viewer/2022062409/5697bfa11a28abf838c958fd/html5/thumbnails/1.jpg)
Exceeding Customer Expectations by launching Bata Mobile Application
![Page 2: Exceeding Customer Expectations by launching Bata Mobile Application](https://reader035.vdocuments.net/reader035/viewer/2022062409/5697bfa11a28abf838c958fd/html5/thumbnails/2.jpg)
Bata Goes Mobile.... Shop Anytime,
Anywhere!
Targeting 213 Mn Mobile Users in India by
Mobile / Tablet Application Launch
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• User Friendly Experience
• Interactive User Interface
• More Convenient & Faster
• Easy to Browse
• Increase Social Adaptability
• Available for Android & IOS platform
Mobile App Features
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Mass
Campaign
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BANNERS & LANDING PAGE . on Bata India website
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Home Page Dropdown Product Listing Product Detail
Check Out pageOrder SummaryPayment PageThank You
Customer Shopping Experience on Mobile
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Customer Database Collection at Mobile/ Tablet Application
Easy Login Features
via Social Media Buttons
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Category & Sub-category Dropdowns showcasing shoe types, brands & trends
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Product Listing & Product Detail Pages with filters & sort tools
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Easy Checkout Process with smooth Login, Shipping, Payment Options
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The Overwhelming Response
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Exceeding Customer Expectations via Omni Channel Experience
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Click & Collect NEW WAY to GO SHOPPING....
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• More Convenient
• Flexible Collection Times
• Free Shipping
• Easy Exchange & Returns
• Additional Walk-ins to Stores
• Increased Online conversion
Click & Collect Benefits
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PROCESS
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Button at the Product Detail Page
1) Add Product to Your Cart
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2) It’s Easy to Select a Store Near You
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3) Order Confirmation Mail
4) Collect Your Order
from Bata Store
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The Overwhelming Response
• Drove Additional Walk-ins to Stores
• Hundreds of Happy Customers
• Customer Friendly Approach
• Customers Requests to widen the reach
• Convenience at its best
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Thank You