excel management systems, inc
TRANSCRIPT
EXCEL Management Systems
P R E S E N T S:
Local Support. Nationwide.
EXCEL’s Field-based Technology Services
EXCEL Management Systems
EXCEL
o Providing technology services since 1989
o Supporting Federal Agencies,
EFITS Program
o Nationwide provider of Technology Services to corporations, franchises and non-profit organizations
A Brief Introduction
Local Support. Nationwide.
o Supporting Federal Agencies, State and Local Governments and Commercial Markets
o Customers include U.S. Air Force, Environmental Protection Agency, Department of Public Safety and a diverse commercial client base
o Providing Information Technology, Telecommunications, Structured Cabling services
o Providing support to retailers, industrial, financial, advertising, telecommunications, energy and other industries
EXCEL Management Systems
1 Client’s headquarters maintained by Internal Staff
2 Facilities establishedacross a wide
Local Support. Nationwide.
across a wide geographic area
3 Internal staff provides remote support to facilities
4 EFITS provides on-sitesupport with localtechnicians
EXCEL Management Systems
EFITS Supports a Wide Range of Technology
Communications
Data Systems
Local Support. Nationwide.
Data Systems
Structured Cabling
Custom Technology
TechnologySolutionsThatKeep You
A StepAhead. . .
EXCEL Management Systems
EFITS Helps to Overcome Typical Service Challenges
EFFORT COST- Systems Down
- Lost Revenue
- Corporate Staff - Cost of Repairs
- Cost of Time
- Lost Productivity
- On-Site Staff
- Local Support - Cost of Effort
TIME
Local Support. Nationwide.
EFITS reduces all of your cost factors!
Locate
Negotiate
Educate
- Lost Productivity - Local Support - Cost of Effort
EXCEL Management Systems
What can EFITS do for you?
New Store Construction, Relocation, Renovation
Preventative Maintenance and Break/Fix
Local Support. Nationwide.
Moves, Adds & Changes
Hardware Deployment
Solution Design
Managed Services
EXCEL Management Systems
EFITS Organization Provides Full Support
End-to-End ServiceCall Management to Guarantee Results Project Planning
and Execution forDependable Results
Local Support. Nationwide.
Technical SolutionsAre ConsistentCoast-to-Coast
A Single Point of Contact to Obtain Service Anywhere
Dependable Results
EXCEL Management Systems
EFITS Has North America Covered
• Highly skilled technicians providing support to every major metropolitan area in the U.S.
• Each Service Agent is individually recruited, screened and selected for their role.
• Service Agents receive formal and informal training and are supported by our tech support team.
• Service Agents are constantly evaluated for response, technical skills and customer service.
Local Support. Nationwide.
EXCEL Management Systems
EFITS Certifications and Affiliations
Staff/Tech Certifications CorporateAffiliations
Local Support. Nationwide.Local Support. Nationwide.
EXCEL Management Systems
Why You Should Use EFITS
EASYA single point-of-contact for every one of your locations Nationwide
RELIABLE Technicians are recruited for skills and
CUSTOMIZABLE Services are tailored to meet your specific needs
Local Support. Nationwide.
EFFECTIVEField Service professionals provide end-to-end Service Management, Project Management, and Technical Support
AFFORDABLE Minimize lost time, expended effort and cost-of-services
EXPANDABLE Our network expands to accommodate the customer’s requirements
RELIABLE Technicians are recruited for skills and location, and are regularly evaluated
EXCEL Management Systems
Getting On-Board with EFITS
Local Support. Nationwide.
Basic Support Project Services
Service Level Agreement
EXCEL Management Systems
CONTACT US
Program Office
Bob Beatty, PMPDirector, Field Services
614-224-4007 [email protected]
EXCEL Management Systems, Inc.
Local Support. Nationwide.
Sales
Bryan ZiegenbuschSales Manager
614-224-4007 [email protected]
www.emsi.com
691 N. High Street Columbus, OH 43215 800-886-4925