externally assure the quality of assessment · externally assure the quality of assessment. vtct is...

Learner name:

Learner number:

J/601/5323

VRQ

UV40568

Externally assure the quality of assessment

VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

UV40568Externally assure the quality of assessment

The aim of this unit is to develop your performance as a learning and development practitioner with responsibility for the external quality assurance of assessment.

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GLH

Credit value

Level

Observation(s)

External paper(s)

30

6

4

1

0

On completion of this unit you will:

Learning outcomes

Evidence requirements

Externally assure the quality of assessment

1. Be able to externally evaluate internal quality assurance and assessment

2. Be able to maintain and improve internal quality assurance processes

3. Be able to manage information relevant to the external quality assurance of assessment

4. Be able to maintain legal and good practice requirements when externally monitoring and maintaining the quality of assessment

5. Be able to plan the external quality assurance of assessment

1. Specific unit requirements All learning outcomes in this unit must be assessed using methods appropriate to your external quality assurance performance.

These must include:• observation of performance • examining products of work• questioning.

Direct evidence of this kind may be supplemented, where necessary, by professionaldiscussion,reflectiveaccountsor witness testimony.

2. Simulation Simulation is not allowed in this unit.

3. Achieving assessment criteria Theremustbevalid,authenticandsufficientevidence for all the assessment criteria. Holistic assessment is encouraged and one piece of evidence may be used to meet the

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requirements of more than one assessment criterion.

4. Observation outcomes Evidence must come from performance in the work environment. There must be evidence of you carrying out a minimum of two external centre visits, including the preparation for and actions after the actual visit itself. A minimum of one assessment must be observed.

5. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

6. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. This evidence may include projects, assignments,casestudies,reflectiveaccounts, oral/written questioning and/or other forms of evidence.

7. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

8. External paper There is no external paper requirement for this unit.

Achieving observation outcomes Achieving range

Achieving observations and range

UV40568

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be required to produce supplementary evidence or asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off an outcome when all criteria have been competently achieved.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

4

Outcome 1

Observations

You can:

*May be assessed through oral questioning.

Be able to externally evaluate internal quality assurance and assessment

a. Carry out monitoring activities to quality requirements

b. Evaluate the quality of internal quality assurance systems

c. Evaluate the quality of internal administrative arrangements

d. Evaluatethequalityofinternalstaffingandinternal staff expertise and competence

e. Determine whether assessment arrangements, methods and decisions meet quality requirements

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Observation 1 Optional OptionalDate achieved

Criteria questioned orally

Portfolio reference

Assessor initials

Learner signature

Outcome 2

You can:

a. Provide staff with feedback, advice and support which help them maintain and improve the quality of assessment

b. Apply procedures for the standardisation of assessment practices and outcomes

Be able to maintain and improve internal quality assurance processes

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Portfolio reference

Assessor initials

Learner signature

Outcome 3

You can:

Be able to manage information relevant to the external quality assurance of assessment

a. Apply procedures for recording, storing, reporting information relating to external quality assurance

b. Applyprocedurestomaintainconfidentialityof information relating to external quality assurance

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Portfolio reference

Assessor initials

Learner signature

Outcome 4

You can:

a. Apply policies, procedures and legislation relevant to the external quality assurance of assessment, including those for health, safety and welfare

b. Apply requirements for equality and diversity and, where appropriate, bilingualism, to the external quality assurance of assessment

Be able to maintain legal and good practice requirements when externally monitoring and maintaining the quality of assessment

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Portfolio reference

Assessor initials

Learner signature

Outcome 5

You can:

Be able to plan the external quality assurance of assessment

a. Communicate procedures for external quality assurance to the organisations and individuals concerned

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Portfolio reference

Assessor initials

Learner signature

Range

*You must cover all the ranges listed:

*It is strongly recommended that all range items are practically demonstrated. Where this is not possible, other forms of evidence may be produced to demonstrate knowledge/competence.

Externalverificationprocess Portfolio reference

Communication with centre

Visit plan

Qualifications

Practical assessments

Evidence portfolios

StaffCPDlogsandreflectivepractice

Relevant minutes of meetings

Internal assessment papers

Internalverificationprocedures

Working environment

Equipment

Assessment methods Portfolio reference

Observation of performance

Examining products of work

Questioning of learners

Questioning of assessors

Questioningofinternalverifiers

Recognising prior learning

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Assessors Portfolio reference

Newtoverification

Usedtoverification

With assessor award

Without assessor award

Internalverifiers Portfolio reference

Newtoverification

Usedtoverification

Assessors working with a minimum of 1specificneeds Portfolio reference

Physical needs

Literacydifficulties

Language differences

Verification Portfolio reference

Internalverification

Externalverification

Samplingbyverifiers

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Regulations and good practice requirements Portfolio reference

Equality and diversity

Bilingualism

Health, safety and welfare

Reasonable adjustments

Appeals and disputes procedures

Dataprotectionandconfidentiality

Rules for appearance and behaviour

Authenticity and validity of evidence

Currency

Sufficientevidence

Occupational standards

Records Portfolio reference

Verifierrecords

Learner assessment record

For centre

For awarding organisation documentation

Feedbacktointernalverifier Portfolio reference

Written

Oral

Constructive support provided

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Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning.

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Knowledge

Outcome 4

Be able to maintain legal and good practice requirements when externally monitoring and maintaining the quality of assessment

You can: Portfolio reference

c. Criticallyreflectonownpracticeinexternallyassuringthequalityof assessment

d. Maintain the currency of own expertise and competence as relevant to external quality assurance

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Outcome 5

Be able to plan the external quality assurance of assessment

You can: Portfolio reference

b. Plan procedures for the external quality assurance of assessment

c. Ensure arrangements and resources are in place for external monitoring and evaluation

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Outcome 1: Be able to externally evaluate internal quality assurance and assessment

Unit content

This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content.

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Carry out monitoring activities: To ensure competent assessment of learner andeffectiveinternalverificationofassessment by observation, examination of products of work, questioning, monitoring the use of others (witness testimony), learner statements, written evidence and portfolio, recognition of prior learning, fully documented outcomes, feedback by assessor and internal verifier,recognisedpriorlearning,recordof assessment decisions, completed assessment logbooks/pro-formas, action plans.

Evaluate internal quality: Compliance with regulatory and awarding organisation requirements, occupational standards, centre procedures and policies such asassessmentandinternalverificationpractices, standardisation and moderation, information management, credible and consistent practice, evaluation procedures.

Evaluate internal administrative arrangements: Compliance with regulatory and awarding organisation requirements, legislative requirements suchasdataprotectionandconfidentiality,responsive and timely information management shared with appropriate personnel, evidence such as tracking logs, record of assessment decisions, reasonable adjustments and special considerations, meeting minutes, standardisation, review processes, staff skills, continuing professional development

and updating, appropriateness and use of new technology, measurable quality assurance outcomes.

Quality of expertise and competence of internal staff: Knowledge of regulatory bodies including Ofqual, SQA, DfES, CCEA, sector skills councils and awarding organisations, policies such as equality and diversity, health, safety and welfare, dataprotectionandconfidentiality,reasonable adjustments, safeguarding for learners, occupational/vocational competence (i.e. curriculum vitae and relevantcertificates),updatingofskillsandqualifications.

Quality requirements of assessment process: In accordance with centre and awarding organisation policies and occupational standards, standardisation of assessment method, paperwork and record keeping, collaboration/agreement of feedback, standardisation meetings, sharing good practice, internal andexternalverificationprocedures,shadowing, evaluation procedures.

Outcome 2: Be able to maintain and improve internal quality assurance processes

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Provide staff with feedback, advice and support:Coverageincludingaffirmationofadequateinternalverificationandassessmentoridentificationoffurtherdevelopment required for learning, assessment and quality assurance, use of communication and interpersonal skills including sensitive and empathetic approach (as required), effective use of body language and voice, positive, constructive and supportive feedback approach, appropriateness of feedback in terms of level, related to criteria and standards, opportunities for improvement

and continuing professional development highlighted with development plans outlined.

Standardisation procedures: In accordance with centre and awarding organisation policies and occupational standards, standardisation of assessment method, paperwork, collaboration/agreement of learner feedback, standardisation meetings, sharing good practice,internalandexternalverificationprocedures, shadowing, evaluation procedures.

Outcome 3: Be able to manage information relevant to the external quality assurance of assessment

Procedures for recording, storing and reporting information: Legislation such as data protection, retain assessment documentation, observation records, written statements, audio/visual records, internalandexternalverificationrecords,action plans, information sharing with appropriate colleagues, accessibility of information, different approaches including use of technology, team meetings, electronic and hard formats, assessment and standardisation meetings and sampling.

Maintaining confidentiality: Suitable environmentforprovidinginternalverifier/assessor/learner feedback, safe recording and storage of information, data protection, legislative requirements for paper-based records, electronic safeguarding and security.

Outcome 4: Be able to maintain legal and good practice requirements when externally monitoring and maintaining the quality of assessment

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Relevant policies, procedures and legislation: Regulatory bodies including Ofqual, SQA, DfES, CCEA, sector skills councils and awarding organisations, legislation including health and safety, and equality and diversity, procedures including firstaidandemergencyprocedures,riskassessment, accident reporting procedures, hygiene and duty of care, organisational including standardisation and moderation of assessors and continuing professional development.

Equality and diversity requirements: Relevant legislation, codes of practice, requirements of awarding organisations and regulators, employment regulations and policies, promoting equality and diversity including bilingualism when appropriate, flexibilityinplanning,implementationandquality assurance, provision of additional resources and support.

Evaluation of own work: Self-assessment oncarryingoutexternalverification,use of outcome measures including feedback from learners, centre staff and colleagues, observation reports, appraisal and achievement of goals/targets, identificationofstrengthsandweaknesses,achievements and opportunities for improvement, conclusions, setting of personal goals and personal development planning.

Maintaining currency: Review of competence, setting goals and realistic targets,modificationtoexternalverificationplans and practice, evidence based research, use of technology, personal development planning, engaging in continuing professional development.

Outcome 5: Be able to plan the external quality assurance of assessment

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Plan procedures: Agree quality assurance plan with relevant parties, centre,internalverifiers,assessors,learner using a variety of external quality methods including observation of performance, written evidence (i.e. projects, assignments, independent papers and journals), questioning and discussion, witness testimony, learner statements and recognised prior learning, range opportunities, agree process of external quality assessment, identify auditing requirementssuchasinternalverifierdocumentation,internalverifierobservationrecords, outcomes, evaluations, recommendations, continuing professional development records, tracking logs and action planning.

Communicate procedures for external monitoring: Communicate intent for external monitoring, provide notice in accordance with awarding organisation requirements, plan time and venue, communicatewithleadinternalverifierormain centre contact, identify requirements and processes, select assessment method,assessmentqualifications/unitsto be sampled, learners, assessors and internalverifiers,timing,documentationsuch as internal quality assurance records, continuing professional development plans, staffcurriculumvitaeandqualificationcertificates,centrepoliciesandprocedures.

Arrangements and resources:Confirmarrangements with centre, identify requirements and process including sampling strategies for learners, assessorsandinternalverifiersacrossqualificationsandunits,assessment

andinternalverificationprocesses,information and record management, monitoring of reasonable adjustments, special considerations and independent/external assessments, resources to be fitforpurpose,adequate/sufficientforassessment needs.

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Notes Use this area for making notes and drawing diagrams

externally assure the quality of assessment · externally assure the quality of assessment. vtct is...

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