facebook posting behaviour of retailers at christmas

Upload: paul-williams

Post on 02-Jun-2018

221 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    1/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    2/32

    As part of my current role I manage the social media efforts of a

    UK based retailer. I understand and have seen rst hand the growing

    impact social media can play in the success of a company. My initial

    aim of this research was a desire to ensure that our facebook pagewas keeping up with other retailers leading up to our busiest season,

    Christmas.

    I chose to analyse every post that a sample of 30 retailers created and shared

    between: 1stNovember 2013 to 1stJanuary 2014. This analysis has allowed me

    to capture some fantastic content and also given me a broad insight into the

    posting behaviour of pages that saw great volumes of engagement and growth

    over the Christmas season.

    After analysing the information, I thought it would be a great piece to share

    with others interested in social media and retail, so I enrolled the help of a

    colleague, Senior Graphic Designer Jim Dwyer, to create this document.

    To the right is the sample of retailers I chose to observe. A collection of

    competitors and retailers with very large l ike counts . . .

    I hope you nd this research helpful and above all engaging, thank you for reading.

    Paul Williams

    FACEBOOK POSTING BEHAVIOUR OF RETAILERS AT CHRISTMAS

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    3/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    4/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    5/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    6/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    7/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    8/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    9/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    10/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    11/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    12/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    13/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    14/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    15/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    16/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    17/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    18/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    19/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    20/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    21/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    22/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    23/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    24/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    25/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    26/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    27/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    28/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    29/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    30/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    31/32

  • 8/11/2019 Facebook Posting Behaviour of Retailers at Christmas

    32/32