1. 1. Every Pet, Every Parent, Every Time Trinity Autumn Stone
2. 2. History Founded in 1986 by Jim and Janice Dougherty In 1987, opened their first two stores in Arizona PetSmart Charities, Inc., a nonprofit organization thats dedicated to ending euthanasia and finding homes for homeless pets Went public in 1993 on the NASDAQ market
3. 3. History In 1996, PetSmart made their Internet debut Added pet boarding services, PetsHotels in 2000 As of today, there are over than 1,192 pet stores in the United States, Canada and Puerto Rico with over 184 in-store PetsHotel facilities
4. 4. The Vision of PetSmart
5. 5. What is PetSmarts strategy? To be the preferred provider for the lifetime needs of pets Create differentiation that drives brand preference Offer superior customer service Focus on operating excellence Grow our pet services business Add stores and provide the right store format to meet the needs of our customers
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