Faculty-Only Development Model (without support from others) SUZANNE MARKS

BELLEVUE COLLEGE, BELLEVUE, WASHINGTON

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CBE Fundamentally Changes the Faculty Role

u  Traditional Model - When faculty serve as lecturers, holding scheduled classes for a prescribed number of weeks, the instruction takes place at the lecturers' pace. For most students, this will be the wrong pace. Some will need to go more slowly; others will be able to move much faster.

u  CBE Model - Shifts the role of the faculty from that of "a sage on the stage" to a "guide on the side." Faculty members work with students, guiding learning, answering questions, leading discussions, and helping students synthesize and apply knowledge.

Source: Dr. Robert Mendenhall President, Western Governors University

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Business Software Specialist Certificate

u  We selected our Business Software Specialist 32- credit certificate

u  We wanted a certificate that:

u  Was an existing certificate

u  Was a popular, high-demand certificate

u  Was a certificate that appealed to a broad audience

u  That included industry certification

u  That had the ability to offer a high-tech, high-touch program

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Business Software Specialist Certificate

Ø  32 credits

Ø  8 courses

Ø  1 Orientation

Ø  5 Office Software

Ø  2 Web/Development

Ø  5 Microsoft Office certifications

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Competency Based Course Design

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What is Competency Based Education (CBE)?

u  Define competencies and develop valid, reliable assessments

u  Define what students should know and be able to do, and they graduate when they have demonstrated their competency.

u  Getting industry input is essential to make sure that we've identified relevant competencies.

u  Once the competencies are established, we need experts in assessment to ensure that we're measuring the right things.

Source: Dr. Robert Mendenhall President, Western Governors University

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Aligning Courses to Outcomes

u  Our first step was to map our courses to the certificate outcomes

u Each course outcome must map to a certificate outcome

u  Each assessment needed to map to a course outcome

u Each assessment must link to a particular course outcome

u  If we were not assessing something, it could not be an outcome

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Course Outcomes

u  Course outcomes – Word course

u  After completing this class, students will be able to:

1.  Create and Manage Documents within a professional business setting

2.  Format Text, Paragraphs, and Sections to customize business documents

3.  Create Tables and Lists to clearly communicate information in Word documents

4.  Apply References in academic and professional documents

5.  Insert and Format Objects to enhance effects and visual perception

6.  Utilize intermediate to advanced software features to solve a business problem

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Faculty – How Did We Begin Conversion to Competency Format?

u  Removed all due dates except final assessments

u  Converted homework assignments to practice activities

u  Added two to three final assessments

u  Included a business running case assessment across all courses

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Typical Course

u  Pre-test to assess prior learning

u  Practice, practice, practice

u  Post-test to 80%+

u  Comprehensive assessment

u  Certification assessment

u  Grades – A, B, F Competency or No Competency

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Results of the Pilot Project

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Student Success in CBO Pilot 12

1st Quarter 2nd Quarter

Total Student Count 87 104

Successfully Completed Course

108/126

86%

96/124

77%

MOS Certifications Issued

72 53

Did we make any adjustments after the first quarter?

u  Yes, we added:

1.  Self-pacing Charts

2. Progress Reports (Navigator)

3. Gmetrix Practice Exam, 80%+ for a B grade competency

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Self Assessment and Pacing Chart Examples ü  Self-Pacing Chart

ü  Access Pacing Charts

ü  Beginning

ü  Intermediate

ü  Advanced

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Example Progress Report Submitted by a Student

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Sustainability

u  SmarterMeasure (online readiness tool)

u  Gmetrix MOS Practice Exams

u  MOS Certification Vouchers

u  Navigators

u  How are we going to pay for these in the future?

u  A combo CBE, certification fee

u  Still working on navigator fee

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Student Testimonials

u  Jin-Mei Wang – “Thank you for offering CBO program. The flexible class pacing and without scheduled homework benefit forced me to be self-disciplined with good time management. Most of all, I can focus my studying on how to utilize MS Office in my personal life and field of work. Achieving the MS Office Certificate enhances a student’s job opportunities and future career opportunities.” Earned Outlook, Excel and Word MOS certification

u  Janell Alameda – took BTS 189, Winter Term – “Absolutely love it, and the self-paced learning!”

u  LaShonnu Bolognese – “CBO is amazing… It was so nice to have Suzanne to go to with questions – she was quick to respond and very helpful. Really like having you Vicky as the Student Navigator to go to also for questions about the CBO program. Think it is so nice that you follow-up with students to see how we are doing. I would really like to take more classes in the CBO format – but have already completed all of the others that are being offered by CBO.” Earned Outlook MOS certification

u  George Le – “The CBO format works very well. What I like about it is that I could learn and take the course at my own pace. Also not having assignments to actually turn in to be graded was less stressful. The MOS certification is great since I end up getting my certificate and then am just done with the class compared to taking a full 11-week class and going week by week doing assignments and waiting to take a final.” Earned Outlook MOS certification in 3 weeks

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Contact Information Business Technology Systems, Bellevue College

Suzanne Marks, Faculty & Program Chair

suzanne.marks@bellevuecollege.edu

(425) 564-4017

http://www.bellevuecollege.edu/ibit/degrees/certificate/cbo/

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Suzanne Marks