TCC Summer 2008 SyllabusSupervisory Management - BUS 2363

(8-week Summer Internet Course)

Begins: June 1st, 2008 – Ends: July 24th, 2008

Instructor: Gary L. Keck, B.S., MBA Bus. & Information Tech. DivisionOffice: NEC Room 2159 Associate Dean: Dr. Bud TurmanPhone: (918) 595-7479 Office:  NE 2372   E-mail: gkeck@tulsacc.edu Phone:  595-7441FAX: (918) 595-7520

Internet Instructor's Role

The instructor for your course is a full time faculty member at Tulsa Community College. Your instructor has been involved in the development of this course and is knowledgeable of both the course's process and content. Please rely on your instructor, as a teacher, problem-solver and information provider whenever you believe it is necessary.

Prerequisite

None

Other Suggested Internet Courses

MGT 2363 – Principles of Management

BUS 1053 – Introduction to Business

MGT 1353 – Management Essentials

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GENERAL EDUCATION GOAL STATEMENTThe General Education Goals are designed to ensure that graduates of Tulsa Community College have the skills, knowledge, and attitudes to carry them successfully through their work and their personal lives. General Education Goals relevant to this course include Critical Thinking, Effective Communication, Engaged Learning, and Technical Proficiency.

CATALOG DESCRIPTION: A study of management philosophy and decision making processes; study of principles in the functions of planning, organizing, supervising, and controlling. This includes cases in handling of morale, discipline, communication, grievances, order giving, and other phases of effective relations with subordinate employees.

COURSE OBJECTIVES: Students will be able to define the basic functions, roles, and responsibilities of the supervisory process. Students will exhibit an understanding of current thinking in management philosophy and practice. Students will display an awareness of productivity and ethical challenges facing American businesses in a diverse, highly technical, and increasingly global environment. Students will examine the human resource functions of planning, employee selection, orientation, training, and appraising. Students will study and learn theories and concepts related to problem solving and decision-making, group and individual motivation, effective leadership, communication, workplace dynamics, and discipline. Students will examine concepts involved in labor relations. Students will demonstrate their understanding of career planning concepts and the applicability of these concepts to their particular situations.

Textbook, Software and Supplemental Materials

Required Text: Title: Supervision Today! Edition: FifthAuthor: Stephen P. Robbins/David A. DeCenzo Publisher: Prentice HallISBN: 0-13-172609-9

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Required Supplemental Material:All new textbooks come with a Prentice Hall Self-Assessment Library 3.0 access code. Should you purchase a used version of the text, then you will not have this Assessment Library. Therefore, if your text does not come with a Prentice Hall Self-Assessment Library 3.0 Online code you will have to purchase one separately. You can do one of two things:

1. Go online to www.prenhall.com/, where you can purchase a new code. I'm not sure of the price. Should be somewhere around $20 - $30 or so.

2. Call 1-800-677-6337 and contact Pearson Product Support, Mon. - Fri., 8:00 am to 5:00 pm CST, they might be able to help as well.

Required Software:

You will need to have an appropriate word processing program for this class. You need to use Microsoft Word 97 or above. Microsoft Works will NOT work. If you do not have Word, please check the Distance Learning web site for information on downloading a free word processing program called Open Office that will work for this class. (http://www.tulsacc.edu/dl/orientation/index.htm#office)

Required email address:

All students are provided an email address through MyTCC. This email address will be the required email address for this class. All course communication will be sent to this email address. Should there be issues you may use an alternative email by whichever ISP you prescribe to. Make sure you put your name in the subject of the email so you can be identified easily.

TECHNICAL SKILL REQUIREMENTSYou should be comfortable with the following:

using a word processor (changing font, spell check) using email for communication sending an email attachment navigating the Internet downloading appropriate plug-ins using an Internet search engine

Teaching Methods and Instructional Procedures

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The course is totally online. Strategies include: Reading resources linked to the Internet, brief lecture notes with assignment instructions; project and process-oriented individual projects; use of the discussion board; use of the Internet; and e-mails among students and between individual students and the professor.

This course is designed to allow the student to progress at a self-determined rate within the parameters of the shortened summer semester time frame and specified deadlines for assignments and testing.  It is the student’s responsibility to read sixteen (16) chapters, complete three (3) exams, submit a Semester project, and participate in three (3) discussion boards. Students may elect to do an optional Internet activity to earn up to 50 bonus points.

Completing an Internet course requires self-pacing and commitment. Class begins on June 1st, 2008, determine a schedule that you can live with and then stick to the schedule. The instructor is available through scheduled appointment or by e-mail at gkeck@tulsacc.edu.

Attendance – TIME commitment – Student ExpectationsAttendance (regular participation in the online classroom) is essential for maintaining the best learning environment. Learning occurs in relationship not only between student and course materials, but, just as importantly, peer to peer, professor to student, and student to professor.

You are expected to log on to the course site 2-3 times per week.

This 3 credit hour course is accelerated to meet an 8-week schedule. Students who successfully complete the course report that they spend an average of 10 hours per week on the course. You may spend more or less, depending on your current level of expertise.

NOTE: This Internet class demands that the student be self-motivated and self disciplined. You are responsible to keep up with the schedule, assignments, and exams. I will be contacting you throughout the semester by email and announcements on Blackboard.

What You Should Understand About Internet Classes

Be realistic about the amount of time required to do the coursework

Plan to spend 3 to 5 clock hours per week for every credit hour

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Schedule class time just as if you were attending class on campus

No late work is accepted! Turn in your work on time.

On-line is NOT easier! And given this is in an accelerated format only exacerbates your time management issues.

Use email and the discussion boards to communicate often with your instructor and other classmates.

Participate actively in the class.

Log onto Blackboard frequently (at least 3 times per week), ideally every day if possible. Check for current announcements.

Do NOT fall behind!

Ask for help when you need help.

EVALUATION TECHNIQUES:

---- EXAMS * Required (300 points--each exam is worth 100 points): There will be three exams during the semester. Test questions will be multiple choice and will cover assigned textbook chapters and administered online. You will be allowed a maximum of one hour and 30 minutes to complete each test.

The assessment tests will include chapter information from the text as well as any information assigned in the Course Documents area of the course including the on-line study guide, and Self Quizzes.

There is a Self-Study quiz for each chapter available in the Course Documents area of the course.  These practice self-study quizzes, which include multiple choice, true/false, and essay practices are designed to help you prepare to take your assessment tests. Scores for these quizzes do not count in the overall grading system, but it is strongly recommended that you take each self quiz for all of the chapters in a unit before taking the assessment test.  Positive scores on the self quizzes indicate your readiness to take the unit assessment test, low scores on the self quizzes indicates a need for additional study before taking an assessment test.

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The Chapter assessment tests will be based on the following assignment areas and will be available to take and completed during the dates indicated:

Exam 1:  Chapters 1 – 5 Completed by June 18th, 2008Exam 2:  Chapters 6 – 10 Completed by July 6th, 2008Exam 3:  Chapters 11 – 16 Completed by July 24th, 2008

No Make-Up tests will be allowed!

The last day for testing will be July 24th, 2008. No extensions can/will be given for any reason.

---- COURSE ASSIGNMENTS (Read information and instructions carefully)

INTERACTIVE DISCUSSIONS (225 possible points) – (three interactive discussions offered by instructor via Black Board Discussion Board, worth 75 points each) Throughout the Summer semester, each student will participate in a series of three (3) interactive discussions based on previously read material and topical current events in the news. Each student must consider the discussion topic (posed by the instructor) and two subsequent responses by their peers in the class. The student’s original response to the instructor must be a minimum of 300 words and subsequent responses in discussion to their peers must be a minimum of 150 words. No simple acquiescence of your answers with that of your peers, you must support your discussion by textual or some other resource basis.

The task in each Discussion Board Assignment will be:1) To answer any questions that may be posed or implied in the assigned

topic. The “What do you think?”; the “Why’s”; the “What about”; “What do others think?”; the “So What!” questions. Include your conclusions and opinions.

2) To decide exactly what direction you will pursue to provide a data-based and defensible answer to the discussion question.

3) To research your question response using electronic data bases, library, and Internet resources and do so in a manner that is reflective of both historical and current perspectives on the topic.

4) Again, on the responses to your peers NO SIMPLE ACQUIESCENCE OF ANSWERS (i.e. NO I agrees without defensible support of your answers)

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You will be given some latitude on the first discussion board as to your responses. After that I will give you all feedback and you will need to adjust your responses appropriately, as I will grade them more stringently. See schedule below for exact times for posting and due dates:

INTERACTIVE DISCUSSIONS ON DISCUSSION BOARD:

Discussion #1 posted 06/04/08 all responses due 11:59 p.m. 06/11/08Discussion #2 posted 06/18/08 all responses due 11:59 p.m. 06/25/08Discussion #3 posted 07/02/08 all responses due 11:59 p.m. 07/09/08

SEMESTER PROJECT (275 possible points) – LEARNER KNOW THYSELF PORTFOLIO (8 GETTING TO KNOW YOURSELF EXERCISES and Reflection Paper)Your new textbook, 5th edition, will come with a Prentice Hall Self-Assessment Library 3.0 Online Access Code. You will need to open it up and follow the directions offered therein. This will give you access to all the Self-Assessment Activities online. YOU MUST REGISTER TO GAIN ACCESS. At the end of each chapter there is an opportunity for you to get to know yourself and assess yourself under the GETTING TO KNOW YOURSELF (GTKY) sections. Please do the following:

1. The book has four (4) parts, with corresponding Chapters. 2. You will choose one (1) GTKY from Part 1. That is to say

either Chapter 1 or 2. (Total of 1 = 25 PTS.)3. Part 2, you will do Chapter 5 Assessment and your choice

of any one (1) of the other four Assessments in Chapters 3 – 7. (Total of 2 = 50 PTS.)

4. Part 3, you will do ALL four (4) Chapter Assessments, Chapters 8 – 11. (Total of 4 = 100 PTS.)

5. Part 4, will be your choice of one (1) Assessment from Chapters 12 – 16. (Total of 1 = 25 PTS.)

6. A total of eight (8) assessments all together.7. THE FINAL PORTION OF YOUR SEMESTER PROJECT IS

TO WRITE A REFLECTION ON WHAT YOU LEARNED ABOUT YOURSELF AND YOUR SUPERVISORY SKILLS VIA THESE ASSESSMENTS. A MINIMUM OF THREE (3) AND NO MORE THAN FIVE (5) PAGES IS REQUIRED FOR THE REFLECTION. THIS DOES NOT INCLUDE HEADER PAGE. (Total of 75 PTS.)

ADDITIONAL INSTRUCTIONS ON PORTFOLIO:

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Your PORTFOLIO will be due by 11:59 p.m., July 13th, 2008. This assignment is to be submitted in a portfolio style. In other words, create a folder for your Portfolio at the beginning of the semester and then place all your work in that folder for the project and submit the folder by the due date. At the end of each GTKY it states, “After you complete the assessment, we suggest you print out the results and store them as part of your portfolio of learning about yourself.” There is no way to copy and paste these documents so you will have to do as it suggests and print them. Place them in your Portfolio and submit them all at the end of the semester when due via (*snail) mail to me or drop it by my office at:

Gary KeckTulsa Community CollegeNortheast CampusRoom 21593727 E. ApacheTulsa, OK 74115-3151

*if you submit via snail mail you will need to insure it is delivered by July 13th, so you will have to mail early. Your portfolio can be a 3-ring binder of any sort. It needs to be professional and neat, with a header page identifying ownership of work and the class in which it is being submitted. It is not absolutely mandatory, but I suggest sheet protectors to help in the professionalism and neatness in your quality. Again, the reflection portion can just be added at the end. However, I will accept it and provide a submission link via Blackboard for those who would like to submit it that way as well.

OPTIONAL BONUS PROJECT (POSSIBLE 50 POINTS)

The Semester Bonus Project allows you to improve your grade while broadening your learning experience. This project is strictly optional, and you will not incur a penalty for not doing this project. The project must be completed and received by the instructor by 11:59 p.m. on July 20th, or before. Only one Bonus project may be completed per class. The listed point value is the maximum number of points available for the project.  The project is as follows:

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The student will choose five topical articles for their consideration from the following link by Knowlege@Wharton: http://knowledge.wharton.upenn.edu/.

When at this website, the student can choose from a variety of articles and then can pick five (5) different articles from what comes up on the Wharton site or can go immediately to the other topical links to the left (i.e. leadership and change, strategic management, human resources, etc.).

After reading the articles, you will develop a concise, one page (double space, 12 point font, 1” margins top, bottom, and each side) well-thought-out discussion on each topic, giving you a total of five (5) pages of information.

Next create a heading of Synopsis and write a 2/3-page review of the article and how it relates to management. Then immediately after that create a heading of Opinion and write 1/3-page of your personal (supported) opinions and conclusions of the article. Do five articles to meet the five-page requirement.

You must cite a minimum of two references to your Contemporary Management text for each topic (cite page number for each reference). Your discussion should be drawn from these references.

Please submit this paper by 11:59 p.m. on July 20th, or before. No late work will be accepted for the Bonus Project.

(Clearly title your paper Bonus Project followed by your name.  Also, name the file you submit as your last name_your first name_BonusProject.doc Example: Smith_Joe_BonusProject.doc) 

The paper should be sent to the instructor as a Microsoft Word .doc, .rtf, or .txt file via the Submission Link provided for you in the Assignment Tab area which is located in the Student Tools area of the course.  Each paper will be graded on its review of the site's content, the student's thoughts/opinion, and the grammar, punctuation, spelling, and neatness of the paper.

*Note: any other extra credit work will be subject to instructor discretion and student’s initiative.

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TESTING AND ASSIGNMENT SCHEDULE:  

The following testing and assignment schedule is being provided to help you follow at a steady and consistent time frame in which to study throughout the course:

Test 1                  Complete by 11:59 p.m., June 18th Test 2                                 Complete by 11:59 p.m., July 6th Semester Project GTKY Portfolio Complete by 11:59 p.m., July 13th Optional Bonus Project Complete by 11:59 p.m., July 20th Test 3 Complete by 11:59 p.m., July 24th

REMINDER: MARCH 17TH – MARCH 23RD IS SPRING BREAK (I WILL NOT BE AVAILABLE ONLINE DURING THIS TIME PERIOD)

GRADING SYSTEM: Your final grade will be determined on the basis of 800 points. (Possible points: Three (3) exams – 300; Three (3) Interactive Discussions – 225; Semester Project (8 Getting To Know Yourself Assessments & Reflection – 275).

The grading scale is as follows:

A = 716 – 800

B = 636 – 715

C = 556 – 635

D = 476 – 555

F = 0 – 475

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If you receive bonus points for the optional activity, the points will be counted toward point value within the final grade ranges listed above.

NO CURVING OF GRADES WILL BE DONE!Make-up and Late ASSIGNMENT/Exam POLICY

All weekly discussion boards, tests, and assignments are all due by (11:59 pm on date due). All discussion boards have an availability time window of access. If not completed by due date it will be automatically removed from access to Blackboard. There will be no make-up or late tests. All tests will be timed and have penalties if over time limit. The test does not automatically stop at 1 hour and 30 minutes. You have to click "Submit" to end the test and stop the timer. If you go over the 1 hour and 30 minute time limit, you will lose 1 point for each minute you exceed. Assignments will be accepted late, only by having prior communication and permission with instructor, but are subject to a 20% reduction provided that they are submitted within 5 days following the due date. Any work submitted after the 5-day grace period, will not receive any credit. All work must be completed by July 24th, 2008.

Submitting AssignmentsAll assignments (Semester Project and Optional Bonus Project) are to be submitted via the submission link provided in the Assignment Tab section of the Blackboard menu. See submission requirements at end of assignment. Your corrected (graded) assignments will be returned to this same location.

If you are unable to access the Blackboard server to turn in your assignment, please email it to me: gkeck@tulsacc.edu. I will only accept assignments by email during emergency situations, again by having prior communication and permission.

Communication with the Instructor

If you are experiencing difficulty with this course, please contact the course instructor through email at gkeck@tulsacc.edu. You should be patient and realistic when you have questions as to the amount of time it takes for a reply. Please allow a maximum 72 hours for a response to your emails. Many questions are covered via the Announcements section of your course, and students are encouraged to review this area routinely throughout the semester as I often post many things. Turn around time of graded discussion boards, semester/bonus projects, and tests will vary with submission by class. You should receive immediate feedback on your tests as the online test will automatically be graded. Discussion boards and other assignments are usually graded within 48-72 hours after due date.

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CLASSROOM ETIQUETTEStudents are expected to display tolerance for others’ views on Discussion Board forum and through emails. Comments and language should be respectful and appropriate for a college community.

When posting on the discussion board or sending email you are expected to: 1. Be respectful. 2. Use acceptable grammar and spelling. There are now spell check

features in both email and discussion board functions. 3. Use color and font that are easily readable. 4. Use sentence case. Email or discussions posts type in all

UPPERCASE is unacceptable. It can be perceived as the equivalent of shouting. You may format your text for emphasis.

5. Use TCC email or the email features available inside of Bb as this will clearly identify you and the class you are enrolled. If these resources are not available, and you must send from an outside account, clearly identify yourself and the class you are enrolled.

6. Keep communication on the discussion board relative to the topic. 7. Converse with others the same way you would in a traditional

classroom. Harassment will not be tolerated. Refer to the Student Policies and Resources Handbook for general classroom expectations.

8. If an assignment requires you to critique a peer’s work, be positive and respectful. Take your responsibilities seriously and offer meaningful feedback.

Course Completion

This course is to be complete by July 24th, 2008 on finals week during the semester in which you enroll. You may complete all the coursework, except tests, anytime prior to that date. All assessment test scores are final and you are not allowed to retest in an effort to improve your grade. The class is considered completed when you finish the last required assessment test; you have submitted all your discussion boards, assignments; and the written Semester Project assignment. Students not completing this course will be assigned a final grade based on the points the student has earned in relation to the total points for the class prior to the first day of finals week.

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PLEASE NOTE:  All assignments may be submitted earlier than the due date but no assignment will be accepted after the date on which it is due.

It is important that you establish a study and testing schedule. Because students' schedules vary, you can develop your own assignment schedule (as long as you meet stated deadline dates).You must complete this course within the regular school semester in which it is taken. Please see the Schedule of Activities for specific due dates and deadlines, which can be found in the Course Information tab.

INSTITUTIONAL STATEMENT

Each student is responsible for being aware of the information contained in the TCC Catalog, the TCC Student Policies & Resources Handbook, and semester information listed in the class schedule. All information may be viewed on the TCC website: www.tulsacc.edu

Notice

It is a violation of the law to create unauthorized duplicates of copyrighted microcomputer software. Tulsa Community College makes every effort to support these copyright agreements and does not support illegal duplication of copyrighted materials.

TRANSFERABILITYPlease visit with the TCC Counseling Center or the Counseling Center at the college or university to which you plan to transfer to determine transferability status of this course.

FAILURE TO WITHDRAW POLICYIt is the student’s responsibility to withdraw from the class if the student decides not to continue with the class. De-enrollment for failure to pay for the class may not be applicable to all students and may result in the student being charged for the class. Failure to withdraw may result in the student’s receiving a regular grade of “F” at the end of the semester. Additionally, the student should be aware of the dates (see schedule or Registration Office) which allow for a withdrawal with a refund and adhere to those dates if a refund is desired. Students not withdrawing by the prescribed date, July 10th, 2008 will incur the normal tuition, fees, etc. charges for the class.

ADA POLICY STUDENTS WITH SPECIAL NEEDS: Students with documented disabilities are provided academic accommodations through the disabled Student Resource

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Center (918-595-7115) or Resource Center for the Deaf and Hard of Hearing (918-595-7428/TDD-TTY 918-595-7434). If any student is in need of academic accommodations from either office, it is the student’s responsibility to advise the instructor so an appropriated referral can be made no later than the first week of class. Students may also contact the disabled Student Services Offices directly at the telephone numbers indicated. ACADEMIC ACCOMMODATIONS WILL NOT BE PROVIDED UNLESS APPROPRIATE DOCUMENTATIONS IS PROVIDED TO THE DISABLED STUDENT SERVICES OFFICES TO SUPPORT THE NEED.

LEARNING SUPPORT SERVICESReading, writing, math, and computer learning support services are available at various campuses to support student learning. At the Northeast Campus, most of these services are available in the FACET Center. For additional information call 595-7592.

ACADEMIC INTEGRITY – PLAGIARISM POLICYThe cornerstone for intellectual achievement is academic integrity. Tulsa Community College recognizes that academic honesty is the vital key to a student’s true intellectual growth and ultimate personal satisfaction and success.

Plagiarism is a specific type of academic dishonesty. It is claiming, indicating, or implying that the ideas, sentences, or words of another are your own; it includes having another person do work claimed to be your own, copying the work of another and presenting it as your own , or following the work of another as a guide to ideas and expressions that are then presented as your own.

The student should review the relevant sections of the TCC Student Code of Conduct Policy Handbook. Plagiarism will not be tolerated in this class and events of plagiarism will result in the student’s or students’ grade(s) being decreased as determined by the instructor. Cases of plagiarism in this course will result in the following disciplinary action:

the student will complete a substitute assignmentthe substitute assignment will receive a reduced score – 75% is the highest score possible in cases of extreme plagiarism, the student will receive a zero (0%) and still complete a substitute assignmentrepeated instances of plagiarism will result in administratively withdrawing the student from the class, or recording a grade of “F” for the student at the end of the semester

ACADEMIC DISHONESTY OR MISCONDUCTAcademic dishonesty (cheating) is defined as the deception of others about one’s own work or about the work of another. Academic dishonesty or misconduct is not condoned or tolerated at campuses within the Tulsa Community College system. Tulsa Community College adopts a policy delegating certain forms of

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authority for disciplinary action to the faculty. Such disciplinary actions delegated to the faculty include, but are not limited to, the dismissal of disrespectful or disorderly students from classes. In the case of academic dishonesty a faculty member may:

require the student to redo an assignment or test, or require the student to complete a substitute assignment or test;Record a "zero" for the assignment or test in question;Recommend to the student that the student withdraw from the class, or administratively withdraw the student from the class; Record a grade of "F" for the student at the end of the semester.

Faculty may request that disciplinary action be taken against a student at the administrative level by submitting such request to the Dean of Student Services.

At the instructor’s discretion, a student guilty of deliberate plagiarism may receive a zero for the assignment and an “F” in the course.

COMPUTER SERVICES ACCEPTABLE USEAccess to computing resources is a privilege granted to all TCC faculty, staff, and students. Use of TCC computing resources is limited to purposes related to the College’s mission of education, research, and community service. Student use of technology is governed by the Computer Services Acceptable Use Statements/Standards found in the TCC Student Policies and Resource Handbook. The handbook may be on the TCC web page at http://www.tulsacc.edu/archive/misc/policies.pdf.

LEARNING SUPPORT SERVICESThe following services are available at the designated locations on the TCC college campuses to assist the student in this course:Metro Campus Southeast CampusDistance Learning, MP 200E (595-7282) Microcomputer Lab, SE 4231 (595-7643)Microcomputer Lab, MP 200 (595-7146) Communications Center, SE 1102 (595-

7749)Communications/Reading Lab, MC 536 (595-7214) Learning Resources Center, SE 7200 (595-

7701)Writing Lab, MC 306 (595-7240) Math Lab, SE 8150 (595-7751)Math Lab, MC 302 (595-6011)Learning Resources Center, MC 200 (595-7172)

Northeast Campus West CampusMicrocomputer Lab, NE A1 (595-7592) Microcomputer Lab, WC I166 (595-8122)Learning Resources Center, NE 1135 (595-7501) Reading & Writing Center, WC I116 (595-

8063)Learning Resources Center, WC I266 (595-8010)

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Computer System Requirements

Multimedia IBM PC 486 DX-2 or higher processor (Pentium III recommended) Microsoft Windows 3.1 or higher Microsoft Word 97 or above. (If you do not have Word, please check the

Distance Learning web site for information on downloading a free word processing program called Open Office. (http://www.tulsacc.edu/dl/orientation/index.htm#office)

Netscape 4.0 or higher (Java enabled) or Microsoft Internet Explorer 4.0 or higher (Java enabled) Internet service provider or capability to access the Internet E-mail access 16 MB RAM (minimum) 1 MB hard disk storage CD-ROM Drive VGA monitor Sound card and speakers Modem Mouse

(NOTE: The time of your screen downloads will vary due to several factors, please realize the better your hardware\software, generally, the faster your screen downloads. Also if your browser is not Java enabled, you will receive gray boxes on your screen or no means of response to questions and other items during the course.  Please, upgrade your browser to remedy this problem.)

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