decenzo and robbins hrm 7th edition1 chapter 15 labor relations and collective bargaining
TRANSCRIPT
DeCenzo and Robbins HRM 7th Edition
2
CHAPTER 15
What did you find out from your survey?
BEST UNION ATTRIBUTES
WORST UNION ATTRIBUTES
DeCenzo and Robbins HRM 7th Edition
3
CHAPTER 15 TOPICS:
1: Unions defined 2: Labor union laws 3: Federal labor union laws 4: Union-organizing process 5: Collective bargaining components 6: Collective bargaining steps 7: Union security arrangements 8: Grievance procedure 9: Impasse-resolution techniques10: Public-sector bargaining
DeCenzo and Robbins HRM 7th Edition
4
1: UNIONS DEFINED
Organization of workers
Acting collectivelySeeking mutual
interest Protection Promotion
Through collective bargaining
DeCenzo and Robbins HRM 7th Edition
5
1: UNION BENEFITS
Higher wages and benefits
Influence work rules
Greater job security
Dealing with management
DeCenzo and Robbins HRM 7th Edition
6
2: LABOR UNION LAWS
Wagner ActTaft-Hartley ActRailway Labor Act Landrum-Griffin
Act Racketeering
Influenced and Corrupt Organizations Act
DeCenzo and Robbins HRM 7th Edition
7
3: FEDERAL LABOR UNION LAWS
Executive Orders 10900 11491
Civil Service Reform Act of 1978
DeCenzo and Robbins HRM 7th Edition
8
4: UNION ORGANIZING PROCESS
Organizing campaign
Authorization cardsRepresentation
certificationCollective bargaining
Representation decertification
DeCenzo and Robbins HRM 7th Edition
9
4: COLLECTIVE BARGAINING OBJECTIVES
Contract agreementAcceptable to both
partiesCommon issues
Wages Hours Terms and conditions
of employment Grievance procedure
DeCenzo and Robbins HRM 7th Edition
10
5: COLLECTIVE BARGAINING - INVOLVED
Labor
Management
Government Watchdog
Financial institutions
DeCenzo and Robbins HRM 7th Edition
11
5: COLLECTIVE BARGAINING - INVOLVED
Labor Shop steward Officer International
representation
Management CEO HR representative attorneys
DeCenzo and Robbins HRM 7th Edition
12
6: COLLECTIVE BARGAINING STEPS
PreparationNegotiationAgreementUnion RatificationContract
Administration
DeCenzo and Robbins HRM 7th Edition
13
6: PREPARING TO NEGOTIATE
Ongoing processBegins as soon as
prior contract was negotiated
Internal information
External information
DeCenzo and Robbins HRM 7th Edition
14
6: PREPARING TO NEGOTIATE
INTERNAL INFORMATION
Grievance and accident records
Employee performance reports
AbsenteeismTurnoverTransfers
DeCenzo and Robbins HRM 7th Edition
15
6: PREPARING TO NEGOTIATE
EXTERNAL INFORMATION
Cost of livingRecently
negotiated contracts
Labor market statistics
Economic forecasts
DeCenzo and Robbins HRM 7th Edition
16
6: AT THE BARGAINING TABLE
Union delivers lots of “demands”
Necessary > Important > Easy to give up
Significant room for trading
Politically expedient Behind closed doors
THEN….
DeCenzo and Robbins HRM 7th Edition
17
6: AT THE BARGAINING TABLE
Assess priority of other’s demands
Combine proposals into viable packages
Match Highest management
offer Lowest union demand
Oral agreementWritten contract
DeCenzo and Robbins HRM 7th Edition
18
6: CONTRACT ADMINISTRATION
Get information out Union members Management
personnel
Implement Management rights
Interpret Monitor activities
DeCenzo and Robbins HRM 7th Edition
19
7: UNION SECURITY ISSUES
Union security arrangements
Maintenance of membership
Dues check off
DeCenzo and Robbins HRM 7th Edition
20
7: UNION SECURITY ARRANGEMENTS
UNION SHOP
Most powerfulNot allowed in
right-to-work states
Required to join to continue to work
DeCenzo and Robbins HRM 7th Edition
21
7: UNION SECURITY ARRANGEMENTS
AGENCY SHOP
Dues requiredMembership optionalDues used for
collective bargaining, not political lobbying
OPEN SHOP
DeCenzo and Robbins HRM 7th Edition
22
8: GRIEVANCE PROCEDURE STEPS
Start at lowest level
Supervisor (labor relations specialist and shop steward)
Manager, specialistGrievance rights
arbitration
DeCenzo and Robbins HRM 7th Edition
24
9: IMPASSE POSSIBILITIES
Wildcat strike
Economic strike
Lockout
DeCenzo and Robbins HRM 7th Edition
25
9: IMPASSE RESOLUTION TECHNIQUES
Fact-finder
Interest arbitration
Conciliation and mediation
DeCenzo and Robbins HRM 7th Edition
26
9: CURRENT ISSUES
Labor management cooperation
Declining membership
DeCenzo and Robbins HRM 7th Edition
27
10: PUBLIC SECTOR BARGAINING
Increasing membership 11% > 37%
Boss is elected official “People” determine
budget
Sunshine lawsFreedom of
information
DeCenzo and Robbins HRM 7th Edition
28
10: NONTRADITIONAL EMPLOYEES IN UNIONS
Nonmanufacturing sector
Government workersNursesSecretariesProfessional and
technical employeesManagers
DeCenzo and Robbins HRM 7th Edition
29
10: GLOBAL LABOR RELATIONS
Different histories of unionization Political Economic
Different terminology
Different government role
Differing perspectives
DeCenzo and Robbins HRM 7th Edition
30
REVIEW CHAPTER 15
Remember these terms? Sunshine laws Authorization card Agency shop Closed shop Wildcat strike Impasse Certification election
DeCenzo and Robbins HRM 7th Edition
31
QUICK: REVIEW CHAPTER 15
ANSWER THESE QUESTIONS ON A SHEET OF PAPER. 1. THE MOST IMPORTANT THING WE DID IN
CLASS TODAY _______.2. I STILL HAVE QUESTIONS ABOUT___. 3. THE BEST THING ABOUT CLASS TODAY
WAS _______________.4. DON’T DO ____________ ANYMORE.
• TURN THEM IN, PLEASE. NO NAMES. WE’LL TALK NEXT CLASS SESSION