Famous from New Zealand

“How to get noticed from the most creative country in the world“

Create a great experience

Service matters

Feedback is your friend

Feedback is your friend

Deliver on the three “P’s”

Be clear on your experiences PROMISE

Be clear on your experiences PROMISE

Define your PERSONALITY

Deliver at all the PERFORMANCE POINTS

Service Booking

Sharing

Communication

Memories

Feedback

Value

Partnerships

Connection Points

Social Media

is your (free)

friend

To connect, engage and reward customers to drive positive word

of mouth

To be more relevant, innovative and differentiate

your brand

To benefit from peer trust, advocacy, influence and

reach

To manage and grow brand reputation

To recruit the “right” staff and energise internal

culture

To gain insight, feedback, opinion and sentiment

Social Media

is your (free)

friend

Embrace creativity

What is your higher purpose?

Higher body and soul

Improving quality of life through the automobile

To give everyone in the world a common way to

boast ?

To enable all to learn more about Maori culture through

entertainment?

What is your higher purpose?

Famous from New Zealand

“How to get noticed from the most creative country in the world“