ZEPO-FEDEX

HOW-TO CREATE A SHIPMENT

ANDSCHEDULE A

NON-COD SHIPMENT

1. Logon to www.fedex.com/in and enter the username and password in the fields

provided.

2. We don’t have to make any changes to “I want to” field.

3. “Create a Shipment” page opens once we logon. We need to fill different

sections on this page to schedule a pickup.

4. The first section is “From”. Pick up address will be here by default.

5. If pick-up needs to happen from a different location, address can be changed and

saved by clicking on “Edit”.

6. Address of the recipient comes here, in the “To” field. We just need to fill the

mandatory fields (star * marked), throughout the sheet.

7. Now it’s time to fill the “Package and Shipment details”.

8. We can select the date and number of packages accordingly. Then we need to fill

the weight of the package. Please note that the unit is in kgs and hence if the weight

is 500 gms, 0.5 should be entered.

9. Post this we need to select “products/commodities” as package content and then

we have to select the shipment purpose. The choice here completely depends upon

the kind of shipment we are scheduling.

10. In case of pre-paid shipments:

1. Select the shipment purpose as “Personal use”.

2. Enter the invoice value.

3. Shipment type will automatically get changed to “Priority Overnight”, if not

select it.

4. Package type remains “your packaging “ by default.

11. “Billing details” section can be a little confusing. Please do as instructed to avoid

any issues with billing: Change “Bill transportation to” and “Bill duties/tax/fees” etc

to “ZEPONONCOD-755” from the drop down.

12. It very important to select “your reference” or the system will not let to schedule

the pick-up.

13. To select the appropriate reference click on “Select” button.

14. This page opens when we click on select. You would find 2 IDs here “Your Brand

name – COD” and “Your Brand Name – NON COD”

15. Since it is a pre-paid shipment, we have to go ahead with NON COD. After

choosing the right option click on “select”

16. Select “Schedule a pick up” under “Pick-up/Drop-off” section.

NOTE: Make sure we are also changing the address here if we have used a different

pick-up address and not the default one.

17. We can add e-mail address to receive notifications at under “E-mail notification”

section. It’s optional.

NOTE: Don’t forget to click on “edit” on “Rates and Transit Times” to calculate the

applicable charges.

18. If all looks fine, click on “continue” to continue.

19. On the next page we need to “Add commodity detail”. To do that choose “Add

new commodity” from “select or create” option.

20. Choose the appropriate options here:

1. Select “unit of measure “ as “kilograms” from the drop down.

2. Select the “quantity” as 1 if it’s a single package.

3. Country of manufacture would be “India”

21. Once done click on “Add this commodity”

22. Now we just need to select the added commodity from the “Commodity

information” section.

23. Ignore all the alerts on the page and click on “Ship” to create the shipment.

24. Once you have clicked on ship, the system will display all the details that we

have entered for the confirmation.

25. After the confirmation a label would be generated. Don’t forget to take a print

out of this label. Need to hand it over to pick-up guy.

26. Please make a note of the booking id, which is an alphanumeric number and

gets displayed at the top of the page on the label. (E.X.– GUX19)

If you face a problem or have any concerns regarding your

FedEx A/C and orders, please immediately get in touch with

their customer service at:

inmasters@fedex.com 

or

1800 22 6161 (Toll Free)