fedex resonnance

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    A presentation of

    PBM

    Presented by:-

    Shah Gunjan H.

    09mba032

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    Q-1 Identify the product line and productcategory the brand belongs to?

    Q-2 Identify and elaborate the sources of its

    brand equity?

    Q-3 Assess its level of brand awareness ,

    branch strength and transferability and

    uniqueness of it associations?

    Q-4 Can this brand achieve resonance with

    the customers why or why not?

    Questions??

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    About :-

    ` FedEx Corporation is a Delaware corporation, incorporated1971

    ` Founder ofFedEx: FrederickW. Smith

    (chairman, president, & CEO)

    ` FedEx Corporation, originally known as FDXCorporation, is a logistics services company, based in the U.S

    with headquarters in Memphis

    ` The name "FedEx" is a abbreviation of the name of the

    company's original air division, Federal Express, which wasused from 1973 until 2000.

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    Achievements

    ` Ranked 8th in worlds most admired co. in 2011 (source-companys website)

    `

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    Q- Identify the product line and product

    category the brand belongs to?

    ` Does not belong to any product category

    ` But surely has many product line under its brand name:

    ` FedEx express

    ` FedEx ground

    ` FedEx office

    ` FedEx Freight

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    Q- Identify and elaborate the sources of its

    brand equity?

    ` Brand Name - FedEx Corporation

    ` Moving on from better to best ad campaigns:

    When it Absolutely, Positively has to be there overnight 19781983

    Our Most Important Package isYours 19911994 Absolutely,Positively Anytime 1995

    Dont worry, theres a FedEx for that, 20022003

    Relax, its FedEx, 20042008

    "We Understand," 2009present

    "TheWorld On Time" 2009present

    ` The name change

    ` changed its name from FDX Corp to FedEx Corp in 2001

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    ` The logo

    ` Its core competency

    ` Timely delivery

    ` Quick delivery` Wide area coverage

    ` FedEx has earned a place in everyday vernacular.

    FedEx it

    ` URL - www.fedex.com

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    Q- Assess its level of brand awareness ,

    strength and uniqueness of it associations?

    ` Associations

    `

    Strength` Effective and fast Customs clearance.

    ` A fast and reliable International Express Shipping Service.

    ` When it comes to express delivery services, FedEx is amongst

    the most recognized names throughout the globe

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    ` Awareness` Corporation has created an excellent awareness of

    the brand

    ` They started advertising on their vehicles

    ` massive ad campaigns for premium sports like football,basketball, Racing, golf, tennis. They have been one of

    the main sponsors in this.

    ` Has designed campaigns to show its key attributes in

    form of 1) humorousTVADS

    2) sketches(in next slide)

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    PRINT ADS .

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    PR

    I

    NT

    AD

    S

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    PR

    I

    NT

    AD

    S

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    Q- Can this brand achieve resonance with

    the customers why or why not?

    ` Yes, the brand has achieved resonance withcustomer

    Salience

    Imagery

    Feelings

    Salience

    Judgments

    Resonance

    Commitment to Delivery

    Trust & Loyalty

    Associations

    Responsibilities

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