feeling valued. being supported. realising...

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Feeling valued. Being supported. Realising potential. K IAS S Kent services for you 11 to 19 year olds

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Feeling valued.Being supported.Realising potential.

KIASSKent services for you

11 to 19 year olds

We want all young people to be valued, engaged and to realise their full potential.

Vision:

Contact us: www.kent.gov.uk/kiassor email [email protected]

Universal early InterventionOpen access youth servicesSchools intervention teams

Kent DistrictIntegratedAdolescent

Support Units

FSC provisionYOTs

FSC provision

TROUBLED FAMILIES

Supported by

y Coordinated programme offer across the continuum y Joint commissioning approach y Kent Management Information Unit y Adolescent Dashboard y KIASS Skills Matrix (Kent Skills Ladder)

Kent Integrated Adolescent Support Services

With the right supportive relationships, strong ambitions and good opportunities all young people can realise their potential and be positive and active members of societyThe Kent Early Intervention and Prevention Strategy sets out how we will deliver better, earlier support to children, young people and families with additional needs. KIASS (Kent Integrated Adolescent Support Service) provides the model for early intervention and prevention services for young people aged 11-19. We have worked with key stakeholders and professionals to design KIASS and will be operating in all districts in Kent by autumn 2013.

Integrated Adolescent Support Services Framework

The new service delivery model aligns professionals and integrates activity through a Framework of Integrated Adolescent Support so that young people access the right services, at the right time, in the right place.

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The KIASS Model: What does this look like in practice?

Coordinated Programme Offer:

There will be a central point of access to events, activities and services for young people and practitioners, to support their access to the right services at the right time. Young people can access the service directory via the KIASS on line InfoZone with practitioners able to access the SharePoint e-practitioner forum.

Joint Commissioning:

By 2015 we will be jointly commissioning services for young people with our partner organisations, reducing duplication and releasing resources and we are testing an approach to joint commissioning in 2013 with Teenage Pregnancy.

Management Information:

We are working in partnership to make sure that information is shared in an effective way, supporting improved interventions.

Kent Integrated Adolescent Support Services

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Adolescent Dashboard:

We have developed an Adolescent Dashboard that brings together the key performance indicators used for Adolescents. By using a three month trend analysis with live data we are able to measure the movement in data. The Dashboard supports the trends and patterns analysis and enables us to discuss the story beneath the data so that we can effectively allocate resources to meet needs.

KIASS Skills Matrix (Kent Skills Ladder):

We have developed a skills review process and a comprehensive 5 capability domains skills framework. The framework detail the core skills we believe that every practitioner should have, to effectively deliver better earlier intervention and prevention and to better support our vulnerable young people. The framework responds to the key skills areas identified in professional development structures across social care, youth work, education and health.

District Based Unit:

Each district has a central open access hub with a range of services. These include:

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Inclusion, Education Welfare Officers and Skills and

Employability Managers

Sexual health clinics, positive relationship workers and

young parent workers

Family Nurse Partnership and school nurses

Counselling provision in all centres, including young Healthy Minds and GP commissioned services.

KCA drug and alcohol

workers

The Dartford Borough Council Young People’s Housing Team

Voluntary Youth Services – for example KCFN, The Salvation Army, the House

project and the Caudwell disabled service.

Training providers

Connexions (CXK)

Adolescent Teams

Child and adolescent mental health outreach workers

National Citizen ServiceSafer Schools Officers, Family Manager Partnership Officer and in Ashford the

community wardens

Community workers, participation officers and Gypsy Roma traveller outreach workers

In most districts there are also KIASS satellite centres in schools and in community settings, including mobile vehicles. We use these satellite centres to deliver services at the right time in the right place.

Early Intervention Workers

Activities operating out of the hubs and satellite centres include:

y Multi-agency panels including team around the family and children in need panels; y Common Assessment Framework clinics y Strengthening Families Programmes y Practitioner action learning sets y Princes Trust activity programmes y Big Feet Little Feet young parents group y Building emotional resilience sessions

There is some local variation but the list of services being delivered from the hubs grows each day.

What does KIASS do?KIASS brings all services working with vulnerable young people together into a community of professionals, working collaboratively to improve outcomes for young people.

The main focus for KIASS is to support young people to access the right services at the right time in the right place through interventions. This is achieved through three key elements of work (see diagram).

Selective Prevention:

Targeting groups of young people and engaging them in activities and specialist services, through the use of the Common Assessment Framework. This also includes supporting young people to step down from tier 3 services and supporting young people to step down into universal services by providing appropriate 1-1 support for longer periods of time.

Universal Prevention:

By undertaking multi-agency deep dives, identifying trends and patterns we can begin to target resources to address specific behaviours and cohorts. We can also use predictive data to engage earlier with groups of young people that are likely to require more intensive work, therefore preventing the need for CAFs and statutory assessments.

Open Access:

We want young people and their parents to access services when they want to access them. Providing open access provision is therefore vital to supporting our vulnerable young people.

Kent Integrated Adolescent Support Services

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Targeted Groups• Fixed term

exclusions• PRU/AC• NEET• At risk of NEET• Offending• Not on school roll• LDD & SEN• Risky behaviours

(drugs & alcohol, sexual activity)

• Persistent absentees

• Behaviours - including isolation

• Poor mental health

• Housing needs• Teenage

pregnancy• Teenage parents

Transfers / step down

Universal Prevention

Selective Intervention & Prevention

Targeted multi-agency

teams around the school and community

All young peopleService mapping

Targeted multi-agency

deep dives

Open access

CAF

Positive engagement programmes

Outcome focused multi- agency group delivery

CIN, CIC, YOSLeaving care

KIASS activity

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Targeted groups /

individuals

Kent Integrated Adolescent Support Services

What does success look like? y Improved educational outcomes for 16 to 19 year olds y Reductions in exclusion and absence from school y Increased engagement in positive activities y Reduction in youth crime, re-offending and anti-social behaviour y Reduced NEETS y More effective support for young people on the edge of care and reduced Children in Care y Improved participation in 14-19 vocational pathways y Take up of employment with training, including apprenticeships y Reductions in substance misuse

*Hamish’s story

A KIASS advisor was asked to meet 16 year old Hamish*. The meeting notes described Hamish as ‘aggressive, very hard to engage and a heavy cannabis user’. It also said that Hamish had been absent from the pupil referral unit, and had been accused of stealing money from his family.

The KIASS advisor met Hamish and together they talked about a Common Assessment Framework. After a lengthy conversation, Hamish agreed.

Hamish spoke openly about his cannabis mis-use at their next meeting. The KIASS advisor talked to him about the help he could get, as Hamish wanted to stop. Hamish then began to talk about the relationship between his stepfather, father and the rest of his family. He also talked about his dreams and aspirations, and his likes and dis-likes. Throughout the meeting, he thanked the advisor many times. “Thanks for listening,” he said, as they shook hands.

Hamish asked if he could use the facilities at KIASS hub to look for future work, college placements, apprenticeships and to work on his CV.

*Dan’s story

Dan was at secondary school but was close to being permanently excluded. He needed a place at the Pupil Referral Unit (PRU) but couldn’t go as there was a ‘no contact’ order in place between Dan and a young man already at the PRU. Dan’s head teacher got in touch with KIASS and asked for help.

KIASS negotiated between the police, the Youth Offending Service and the PRU on Dan’s behalf. Together they agreed that the no contact order could be dropped in respect of the education placement if Dan would accept the place quickly. KIASS then worked with Dan’s school so that paperwork would be done the next day. The PRU head interviewed the boy and family that week, then Dan started on the Friday.

With KIASS’s support, Dan got his alternative curriculum placement without being permanently excluded.

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*Steve’s story

KIASS was contacted about 16 year old Steve, who was at a Pupil Referral Unit. KIASS were told that Steve didn’t reach the specialist children’s services threshold and asked for support. Steve’s mum also got in touch with specialist children’s services. She was finding it hard to cope with Steve’s behaviour and was keen for a Common Assessment Framework to go ahead, but Steve wouldn’t cooperate. A lot was going on in Steve’s life. His Granddad had recently died, his behaviour at home became domineering and his behaviour at college was getting out of hand.

KIASS quickly arranged for a link worker for Steve. They are now working on getting him involved in some positive activities and building their relationship. They hope that a CAF will be developed together.

*Sarah’s storySarah ‘stepped down’ from specialist children’s services when she moved back to her mum’s house. Sarah went to a Team around the Family meeting along with her mum and other supporting agencies where she was introduced to a Support Worker. They arranged for Sarah to drop into the local KIASS hub over half term. During the meeting, Sarah mentioned that she was keen to catch up on her studies and would like to go to college.

As a result of Sarah’s comments, KIASS met with pastoral support managers at the college. College staff agreed to attend Team around the Family meetings for young people in year 11 who are expected to go to college. This action will improve the transition for young people in pupil referral units.

*Names have been changed to protect their identity.

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Please note image is not related to case studies

This publication is available in other formats and can be explained in a rangeof languages. Please call 08458 247 247 or Text Relay 18001 247 247 for details.

Contact us: www.kent.gov.uk/kiass or email [email protected] is supported by Kent County Council & Partners KIASS

Kent services for you

11 to 19 year olds