fictioneurs, versifiers, thinkers & tinkerers
DESCRIPTION
Presentation give at Internet Librarian 2009.TRANSCRIPT
Fictioneurs, Versifiers, Thinkers & Tinkerers:
Managing Virtual Collections and Services Across Platforms
in the Web 2.0 Era
JJ Jacobson, Danielle Kane, Karmon Runquist, Jennifer Hamilton, and Sarah Clark
D204 – Managing Virtual Collections & Services, Across Platforms
Community Collaboration
Culture as an extended community conversation• Second Life is Very Social Software• Interaction: Socializing and communicating synchronously
and asynchronously • Library facilitates the conversation
o Vetting and reflecting interests collections, reference, exhibitions, events
• Institutional personality: branding• Speak with the local accent
o Take the civic life, values, and modes of expression seriously
• Library woven into community life
Real Costs
Data Storage
Real Costs
Collections, Exhibits, Programs, and Miscellaneous
Real Costs
Volunteer and Free Resources
Volunteer Coordination
Unique challenges
• Coordinating volunteers in many time zones requires tools and creativity• Steep learning curve, including communication skills and effectively presenting information in a 3-D virtual environment• Volunteers must be particularly self-motivated, and cope with SL's inherent distractions• "First Life" takes priority, leading to turnover issues and challenges in retaining institutional memory and assets
Volunteer Coordination
Unique Opportunities
• Collaboration with information professionals, library students, and historians around the world• More opportunities for creativity and innovation than are possible in an RL Library
Collection Development and Management
Across Platforms
Colliding Spaces...
Technology...
as a Framework for Community
Multiple platforms not a goal – inevitable consequence• Working to save the time of the user• Meeting volunteers and patrons on the multiple platforms where they live, work,
play
Tools should serve, not drive • Known needs of users always the priority• New tools evaluated critically, adopted as they serve clearly identified needs
Invaluable opportunity for professional development• Collaborating in this entirely virtual environment is an opportunity in a low-stakes
setting to become more adept at choosing and using Web 2.0 tools• Cross-platform experience makes us better able to serve our patrons in both
Second and "First" lives.
Can’t just kick the tires• Web 2.0 tools = communication/collaboration• Even the most tech adept can only get a sense of them from behind the wheel
Thank YouDanielle KaneResearch Librarian for Emerging Technologies and Service Innovation University of California, Irvine
JJ JacobsonAssociate Curator for American Culinary HistoryWilliam L. Clements Library, University of Michigan
Karmon RunquistWeb Content ManagerWentworth Institute of Technology
Jennifer HamiltonGraduate Student, School of Library and Information Science, Louisiana State University, Baton Rouge
Sarah ClarkAccess Services and Distance Learning LibrarianRogers State University, Claremore, OK