field audit report - dell emc japan · field audit report emc networker backup and recovery...

15
Field Audit Report EMC NetWorker Backup and Recovery Solutions By Vinny Choinski, Sr. ESG Lab Analyst January 2012 © 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Upload: doduong

Post on 05-Jun-2018

235 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit Report EMC NetWorker

Backup and Recovery Solutions

By Vinny Choinski, Sr. ESG Lab Analyst

January 2012 © 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Page 2: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 2

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Contents

Introduction .................................................................................................................................................. 3 Background ............................................................................................................................................................ 3 EMC NetWorker ..................................................................................................................................................... 4 Customer #1: A High-tech R&D Organization ......................................................................................................... 6 Customer #2: Diversified Global Media Conglomerate .......................................................................................... 8 Customer #3: International Government Agency ................................................................................................. 11

The Bigger Truth ......................................................................................................................................... 14

All trademark names are property of their respective companies. Information contained in this publication has been obtained by sources The Enterprise Strategy Group (ESG) considers to be reliable but is not warranted by ESG. This publication may contain opinions of ESG, which are subject to change from time to time. This publication is copyrighted by The Enterprise Strategy Group, Inc. Any reproduction or redistribution of this publication, in whole or in part, whether in hard-copy format, electronically, or otherwise to persons not authorized to receive it, without the express consent of the Enterprise Strategy Group, Inc., is in violation of U.S. Copyright law and will be subject to an action for civil damages and, if applicable, criminal prosecution. Should you have any questions, please contact ESG Client Relations at 508.482.0188.

ESG Field Audits

The goal of ESG Lab reports is to educate IT professionals about data center technology products for companies of all types and sizes. ESG Field Audits are not meant to replace the evaluation process that should be conducted before making purchasing decisions, but rather to provide insight into these emerging technologies as they are being applied in end-user environments. ESG‘s expert third-party perspective is based on interviews with customers who use these products in production environments. This ESG Field Audit was sponsored by EMC.

Page 3: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 3

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Introduction

ESG recently completed interviews with several customers using EMC NetWorker backup and recovery solutions. This ESG Field Audit documents the successes of these diverse customers as they take advantage of NetWorker’s benefits along with EMC Data Domain deduplication storage systems and EMC Data Protection Advisor (DPA) software.

Background

IT managers are always on the lookout for ways to improve backup and recovery performance, streamline protection management, and reduce costs. ESG research proves the point (see Figure 1), as backup and recovery remain top spending priorities year after year. In 2011, when asked where they would make significant storage infrastructure investments, more than one-third (36%) of survey respondents planned to invest in backup and recovery solutions.1 Other top-ten protection priorities include data replication for offsite disaster recovery (24%) and tape replacement (15%).

Improved storage management software tools (21%) and data reduction technologies (18%) are also expected to receive investment money. While these technologies can improve many aspects of IT, they can be applied to data protection tasks specifically to reduce costs.

Figure 1. 2011 Storage-specific Investments over the Next 12 to 18 Months

Source: Enterprise Strategy Group, 2011.

1 Source: ESG Research Brief, 2011 Storage Infrastructure Spending Trends, January 2011.

8%

9%

9%

12%

14%

15%

15%

17%

17%

18%

18%

21%

21%

23%

24%

36%

0% 10% 20% 30% 40%

Increase use of flash-based SSDs (solid-state drives)

Unified storage systems

Converged data and storage networking (e.g., FCoE)

Storage encryption solution

Advanced file storage / file system technology

Purchase new NAS storage systems

Tape replacement

Tiered storage

Use cloud storage services

Purchase more power-efficient storage hardware

Data reduction technologies

Improved storage management software tools

Storage virtualization

Purchase new SAN storage systems

Data replication solution for off-site disaster recovery

Backup and recovery solutions

We would like to learn a bit more about your specific spending plans for data storage infrastructure. In which of the following areas will your organization make the most

significant investments over the next 12-18 months? (Percent of respondents)

Page 4: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 4

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

EMC NetWorker

EMC NetWorker is a well-known and trusted backup and recovery solution that centralizes, automates, and accelerates data protection across the IT environment. It enables organizations to leverage a common platform for backup and recovery of heterogeneous data while keeping business applications online. NetWorker operates in diverse computing environments including multiple operating systems; SAN, NAS, and DAS disk storage environments; tape drives and libraries; and cloud storage. It protects critical business applications including databases, messaging environments, ERP systems, content management systems, and virtual server environments.

Figure 2. NetWorker Overview

Integration with VMware vStorage APIs for Data Protection (VADP). NetWorker supports VADP, VMware’s recommended off-host protection mechanism that replaces VMware Consolidated Backup (VCB). VADP improves performance by eliminating temporary storage of snapshots and enabling support for Change Block Tracking (CBT) as well as improving network utilization and reducing management overhead. NetWorker communicates with VMware vCenter to auto-discover and display a visual map of the virtual environment, streamlining administrative tasks dramatically.

EMC Data Domain. Data Domain systems deduplicate data inline during the backup process. Deduplication reduces the amount of disk storage needed to retain and protect data by ratios of 10-30x and greater, making disk a cost-effective alternative to tape. Deduplicated data can be stored onsite for immediate restores enabling longer-term retention on disk. NetWorker not only can use Data Domain systems as disk targets, but also can leverage Data Domain Boost (DD Boost) software to achieve faster and more efficient data protection. DD Boost increases performance by distributing portions of the deduplication process to the NetWorker storage nodes and/or application modules so that only unique, compressed data segments are sent to the Data Domain system.

Page 5: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 5

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

DD Boost also provides visibility into Data Domain system information, and it enables NetWorker to control replication between multiple Data Domain systems while maintaining a single point of management for tracking all backups and duplicate copies.

EMC NetWorker Clone-controlled replication with Data Domain Boost. A key feature available with the integration of NetWorker and DD Boost is clone-controlled replication. Through the NetWorker GUI, administrators can create, control, monitor, and catalog backup clones using network-efficient Data Domain Replicator software. NetWorker also enables administrators to move backup images to a central location where they can be cloned to tape, consolidating tape operations. With NetWorker wizard-based clone-controlled replication, administrators can schedule Data Domain Replicator operations, track save sets, set retention policies, monitor the local and remote replicas available for recovery, and schedule cloning automatically. It also takes advantage of Data Domain’s deduplication, compression, and high-speed replication to reduce data amounts and speed cloning resulting in improved performance and reduced network bandwidth requirements.

EMC Data Protection Advisor. DPA provides unified monitoring, analysis, alerting, and reporting across the data protection environment. It collects information about data protection automatically to inform IT decisions and help administrators correct problems and meet SLAs. The software’s single, integrated view brings simplicity to a complex environment, reduces risk, and helps IT work more effectively. DPA takes volumes of disparate data and turns it into actionable knowledge, enabling organizations to reduce costs by more efficiently managing people, processes, and equipment.

ESG Lab recently tested NetWorker and confirmed that enhancements such as greater integration with Data Domain systems, VMware, and DPA result in faster backup performance, better replication control, and simpler administration across heterogeneous environments. Its enhanced versatility helps reduce both the cost and the complexity of a task that is typically considered to be complicated and expensive.

As a complement to our hands-on testing in the laboratory setting, we also recently spoke with three IT managers using NetWorker, Data Domain, and DPA in heterogeneous physical and virtual environments. Their organizations, which vary in size and in the types of data being protected, include a high-tech research and development organization, a diversified media company, and a government agency.

In the next sections, we let these customers speak for themselves. All customer quotes appear in italics.

Page 6: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 6

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Customer #1: A High-tech R&D Organization

ESG spoke with the backup and recovery architect for the worldwide R&D organization of a global technology leader. This architect is responsible for protecting file system and SQL database data, test-build source code, and user-experience test media files for all the R&D teams and departments across the company in all geographies.

Situation

Our organization was established specifically to support the product groups and their mission. A great many spots had not been covered by backups, so we wanted to provide backup services that would have a global span of reach and be able to scale. Our goal is to be 100% virtualized, which means we could be looking at 20,000 to 30,000 discrete virtualized servers in a single environment with a single data zone. We have to scale to meet those needs. Also, we aim to be 100% tapeless.

NetWorker Environment

We have 20 TB of data now, but we are just turning on the environment for the general population. We sized the environment to scale and have 128 TB of committed use for about 2,000 clients. We back up physical and Hyper-V virtual servers. This is just the tip of the iceberg. We plan to expand to other data zones in the future, but we built the NetWorker Server to handle 7,000 to 8,000 clients before we extend it to other zones. Next we will expand to a large lab with about 200 TB across 4,000 clients. We’ll probably be backing up multi-petabytes within the next two to three years.

Right now, we’re a single data zone with a single NetWorker server running at the central site. We built a high-speed environment with 10 Gb connections, tiered storage, fast drives, and flash cache. Storage won’t be a bottleneck as far as getting NetWorker performance. Four storage nodes are attached and run within that data zone. Two of those storage nodes are in a remote location using the 10 Gb connection between our central and remote sites. At the central site, we have a DD880, and DPA runs there as well. Primary data is in the lab environment with two storage nodes. Those are using a DD670 target, so all clients in the labs backup to those two storage nodes.

The entire environment is controlled in the central site 10 miles away. We use DD Boost from the storage node to the DD670, and NetWorker to manage replication from the DD670 to the DD880. So DD Boost clones create our offsite components. The DD670 provides 30-day retention, while the DD880 provides 90-day retention. Data is expired from there. Longer retention will be offered later but with a goal of remaining tapeless. We have multiple VLANS, including a dedicated replication and metadata VLAN.

Why Select NetWorker

We looked at other solutions from Symantec and CommVault. One was too complex to deploy with the number of services we run. With the other, the size of the company was too small: I’m not going to bet our source code on a small company, and their view of support and customer response were not up to my enterprise standards. Also their interface is very complex, while NetWorker’s is intuitive. NetWorker’s footprint is also lighter-weight.

Implementation

Our NetWorker environment (see Figure 3) has been in place for about a year. It took 12 hours to implement NetWorker, Data Domain, and DPA for reporting and chargeback.

Results

We have expanded the data that is protected, incorporating global reach and central management. We are now able to do cost recovery and chargeback. We no longer have to write scripts because we can schedule cloning and pick save sets. The cloning mechanisms are working very well for us.

Page 7: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 7

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Figure 3. High-tech R&D Organization

Why This Matters

Protection of critical business assets has never been more important. Using multiple distributed point solutions can make it difficult, complex, and expensive to reach all the assets that should be protected, particularly as server virtualization exacerbates the already high level of data growth. As a result, many organizations are forced to leave areas of data unprotected.

NetWorker, along with Data Domain and DD Boost, enabled this customer to protect more critical R&D data in laboratories across the globe in a 100% tapeless environment capable of scaling to support thousands of users and hundreds of terabytes of backup data.

Virtualization is creating the need for tremendous scale. The customer’s new NetWorker implementation is designed to expand to multiple petabytes over the next few years using Data Domain deduplication storage systems with centralized management. The ability to use clone-controlled replication simplifies offsite copying and improves the level of protection, while DPA enables the customer to perform chargeback and cost-recovery tasks.

Page 8: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 8

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Customer #2: Diversified Global Media Conglomerate

ESG spoke with the director for international infrastructure and projects at this large global media company. The organization provides services to all international offices—60 locations across all divisions, from film to consumer products, retail stores, and entertainment locations. This customer’s major IT hubs are located in Hong Kong and Tokyo (covering Asia); Paris and London (covering Continental Europe, the U.K., South Africa, the Middle East, and Russia); and Buenos Aires and Mexico City (covering Latin America).

Situation

We currently provide services for more than 15,000 employees. That number will grow over the next few years as we add about 13,000 employees in 160 locations including China. We have focused on consolidating sprawl and reducing costs—because these improvements will drive the agility that enables us to expand at a very high rate. Our offices are not running the same things—they are doing film, theatrical, distribution, consumer products, retail, etc.

The way we are growing, we just cannot have individual backup servers in every location—but we can grow organically using the major hubs in each area, making us nimble enough, for instance, to have a 30-day cycle from signing a lease to opening a retail store.

Just two-and-a-half years ago, every individual office had local tape silos running Backup Exec or NetBackup. We tried to get a harmonized platform with automated reporting, but it didn’t work. Each location had a different offsite backup vendor partner who would rotate tapes and take them offsite. We had no centralization or reporting.

NetWorker Environment

In each [Tier 1] hub [Hong Kong, Tokyo, London, Paris, Mexico City, and Buenos Aires], we have servers, storage, NetWorker nodes, and a Data Domain DD890 or DD880. NetWorker supports everything under the sun: Oracle 10g/11 and Informix databases, plus HP-UX, Red Hat Linux, Windows virtual machines, Solaris, and AIX.

The retail end makes it different, so we have AS400 as well. NetWorker plays well for Wintel, Red Hat Linux, HP-UX, and some Unix platforms.

So we operate in pairs. Anything that is backed up to Data Domain in Hong Kong is replicated to Tokyo and vice versa. Paris/London and Mexico City/Buenos Aires work the same way. All of our Tier 2 and Tier 3 locations are basically fully virtualized and run on Celerra iSCSI for file- and block-based data. That’s all replicated back to the Tier 1 site using Celerra Replicator. At those hubs, we backup and write out to Data Domain. We still use the Data Domain systems as VTLs because it’s the only way to get NDMP (Network Data Management Protocol) out. The Data Domain systems have a split personality: They support the advanced file type devices (AFTD) as well as VTL.

Any OS-based level services we drive through NetWorker. So, we still back up the HP-UX boxes running Oracle 10g RAC onto NetWorker, and with or without DD Boost, ultimately, it all goes to Data Domain. We give DBAs the option of writing SQL and Oracle RMAN directly into Data Domain; we leave Data Domain to age-out the database jobs and provide cloning to make sure that the backups are sent offsite. DPA reports on it all.

Retention policies are anywhere from one week to one year, and they are handled globally. Everything expires either on virtual tape or spinning disk.

We are live on DD Boost too. For all virtualized environments, it comes in from VADP. Then, basically, we write to the storage node, and DD Boost spins it back over. We get the VADP nodes to function as network storage nodes, have DD Boost [running] on it, and then poof, we write back out to the Data Domain systems. That’s [representing] significant savings.

Operationally, we drive all work through DPA, including reporting for Data Domain. That part is still in its infancy. We would like to see deeper reports for Data Domain, but it’s pretty good. So we have a DPA point of presence for Europe, one in Asia, and one in Latin America. They handle all their countries and locations—not just regarding NetWorker, but also Celerra Replicator and RecoverPoint job status.

Page 9: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 9

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Why Select NetWorker

EMC came in, did a competitive swap of the sprawling stand alone Symantec-based tape configurations, and consolidated [us] onto a single NetWorker platform. I think the secret sauce really was the reporting functionality that came from DPA.

We looked at IBM Tivoli Storage Manager (TSM) too. All [backup applications] have their pros and cons, but the orchestration from DPA really sealed it together. [It offers us] standardization and automation of reports and the ability to actually blend not just typical NetWorker backup, but also replication through RecoverPoint or Celerra Replication and Data Domain integration. It all flowed into a single DPA screen, and that is the secret sauce for us. NetWorker also has a cleaner user interface.

Results

We are extremely satisfied with the NetWorker and DPA solution. We could not be happier. We have been able to free-up resources within the infrastructure team because we’re not troubleshooting failing backup jobs or failing tapes, and [we are not] having to deal with two different consoles. Our team can focus on more value-added items because [the environment] just works (see Figure 4).

We’ve drawn a line in the sand. We are a Data Domain back-end shop. With this implementation and DPA, we don’t have to log into the Data Domain box just to figure out what’s going on in terms of job successes, failures, high-water marks, times for backup, replication, and cloning between hubs.

We did some DD Boost tests. We saw an immediate 40% reduction in backup times compared to our current AFTD backup and very significant deduplication from the source storage node back to the Data Domain device. Network traffic dropped from 50 megabits per second to 7 Mbps. NDMP is really our problem: We really want NDMP DD Boost functionality!

With NetWorker clone controlled replication, we can actually manage Data Domain replication from within NetWorker. Once we’re done with the setup of the job, we never really have to go back to the NetWorker screen. Everything goes through DPA.

We’ve consolidated from 50 sites down to six. And we have gotten rid of all tape except for legacy systems like AS400. The NDMP backups go to virtual tape, so they are also on the Data Domain system. It’s been a year and a half since we had to do any tape out at all. There’s a very real chance that once we are done with the tape silos’ depreciation cycles we’ll take them out completely.

Our goal is not backup. It’s to provide a better automated DR-based service. We want to automate more and provide better DR and HA capabilities. NetWorker backup happens to be one of the vehicles to actually bring that about.

Page 10: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 10

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Figure 4. Diversified Global Media Conglomerate

Why This Matters

For companies that are expanding rapidly and extensively, backup can throw a monkey wrench into their plans. Individual backup solutions become difficult to manage and take up much of IT’s time. Backup and recovery costs can skyrocket. Many organizations want to improve disaster recovery and availability, but their backup solutions were not built to keep large amounts of data in multiple locations available around the clock.

This very large company realized that having backup servers in 60 locations across the globe would be extremely difficult to manage and time-consuming for IT. They now use NetWorker, Data Domain, and DPA to consolidate backup from 50 sites down to six Tier 1 data centers, deployed in active-active pairs that roll-up data from virtualized Tier 2 and Tier 3 locations.

Testing with DD Boost demonstrated a 40% reduction in backup times, with network traffic dropping from 50 Mbps to 7 Mbps. They have been able to give up tape almost altogether, saving time and money. The integration with DPA means they are freeing up infrastructure team resources that can be redirected toward more value-added tasks while staying better informed about data protection status.

Page 11: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 11

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Customer #3: International Government Agency

ESG spoke with the storage virtualization and data protection team leader for an Asia/Pacific government agency responsible for community services such as child protection and safety, disability services, housing, sports, and recreation.

Situation

There’s a big consolidation process at the moment and a refinement of our tiering and classification of business systems. About 12 months ago, we had a single data center and commissioned a new one. So there is a huge project [underway] at the moment to identify the priority of applications, [determine] how the business wants them protected, better define SLAs, etc.

Originally, we had a single data zone and clustered backup server. Then, we split our data center into DC1 and DC2, and we moved our backup environment into a third small data center (DC3). We had two storage nodes attached to an EMC CLARiiON CX4-480 with about 70 TB of disk, and a Quantum i6000 tape library with 10 RTO-5 drives. The architecture was simple, and the roughly 600 clients were balanced across the storage nodes. They backed up to the AFTDs in the storage nodes, and we used scripts to do cloning. A very small number of clients backed up directly to tape—to preserve PST archives and things like that. We also archive to EMC Centera, and that backs up to tape as well.

NetWorker Environment

We have 90% to 95% of our infrastructure virtualized with about 1,500 virtual servers. We have been running NetWorker for close to 15 years now. We are running the NetWorker server in a non-network zone, so effectively, we have a manual failover for the cluster.

Today, we have three DD890s, one for each data center. The two active data center systems are configured with 64 TB, while the larger one has 128 TB. We split the data zone in two because we grew by acquisition and by the merging of departments, which added about 150 more clients. A new pair of VMware virtual centers became active about nine months ago too, adding another 200 Citrix clients. We were using VCB for that stuff, and have moved to VADP. We may clone that data to tape or just continue to use client-based backups and clone to tape. With our Data Domains, it’s great: We can turn around and do VADP backup as well as client-based [backup], and it doesn’t consume any more storage.

In DC1 and DC2, we deployed a pair of storage nodes for each zone and attached 16 DD Boost devices to those. So there was a single storage node for each data zone in each active data center—four virtual storage nodes in the active data centers. The nodes in DC1 have devices off the Data Domain system at DC2. We back up to our local storage node and send a full data set between the client and the storage node, and then DD Boost sends the data off to the opposing data center. It is deduping the data at that point. DD Boost helps [reduce the bandwidth consumed] on that LAN.

We use NetWorker clone-controlled replication, going from a DD Boost device to a DD Boost device. This gets data from the DC1 and DC2 Data Domain systems cloned to the DC3 Data Domain system. We clone it to tape as well. VSS [monitoring] is pretty much built into anything, so we do use that; we’ve got a couple of instances of the Oracle module in use, and the Exchange and SQL modules too.

In terms of retention policies, daily backups are retained for four weeks on the DC1 and DC2 Data Domain systems; when we clone them to the DC3 Data Domain, we change the retention and browse policies. Weeklies are retained for 12 weeks, and quarterlies for 12 months, all on Data Domain. DC3 is a central place to tape out if we need to, and tapes are stored offsite.

Page 12: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 12

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Why Select NetWorker

There is a government push to standardize technologies, so NetWorker and Data Domain were the main [candidates for standardization].

Implementation

Getting it up and running and configuring devices took us an hour. In terms of actually working out how these systems were going to work within our organization and [support] the way we do things, we had to tweak things a little bit—like getting 16 devices to each storage node, and our pools, etc. In terms of deploying devices, it’s easy. We probably had a week’s worth of planning to do, but the actual implementation (see Figure 5) took only a couple of days.

Results

Full backups of our Exchange data used to take 36 to 48 hours, and they’ve come down substantially to about 12 hours with DD Boost. We used to split our full backups into four chunks and stagger them across each weekend of the month. With the Data Domain systems, we’ve collapsed that [process] down to doing full backups on the first weekend only.

We used to run out of space constantly. We had 70 TB of disk available with the CLARiiON and advanced file device. But because we also had media database issues, we were waiting for the network to clear out devices.

Because we don’t have to do that anymore, and because the Data Domain systems are sized appropriately, the backups finish in a timely manner. That means the network can do better database consistency checks, so our whole environment has become more stable.

The other big benefit is that we now have all of our backups online. Our data set is in DC1, initial backup is in DC2, and a clone is in DC3—almost instantaneously. So we have the added comfort of quickly having multiple copies in multiple locations. We still write cloning scripts because the GUI-based tool only filters save-sets by group, client, or pool—not by bus or anything. With small changes, I would start to use it.

When we moved to the new backup environment, we also moved to capacity-based licensing. That has meant we can experiment with virtual storage nodes and other modules, configurations, and features [without having to request a temporary key, with its associated delay and subsequent sales call]. It’s just brilliant in that sense.

Page 13: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 13

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

Figure 5. International Government Agency

Why This Matters

Virtualization and consolidation efforts often provide an opportunity to re-evaluate protection policies and revise backup/recovery plans that may be growing stale. Adding new systems, features, and licensing practices can streamline processes and reduce costs.

This long-time NetWorker customer took advantage of growth-based virtualization/consolidation efforts to redesign its data centers and protection schemas. NetWorker integration with Data Domain has allowed this long-time NetWorker user to transform its entire backup environment. Using NetWorker, Data Domain, and DD Boost, the customer split one data center into two. These replicate bi-directionally and clone to a third data center. As a result, the customer has reduced full backups from every weekend down to just one weekend per month, while adding the ability to keep backups online and highly available. They no longer run out of capacity, and the entire environment has gained stability. Specifically, efforts such as database consistency checks are no longer prevented because backups ran too long. In addition, moving to capacity-based licensing has enabled the customer to easily try new configurations and options.

Page 14: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

Field Audit: EMC NetWorker Backup and Recovery Solutions 14

© 2012, Enterprise Strategy Group, Inc. All Rights Reserved.

The Bigger Truth

Backup/recovery gets a bad rap from most organizations because of the pain and expense it can cause. But whatever its reputation, no one disputes its importance. As a result, backup and recovery are perpetually among IT organizations’ top spending priorities.

Those organizations today face not only continual data growth, but also new backup and recovery challenges related to server virtualization. IT managers look to storage solution vendors to help them:

Reduce the amount of backup data. Find easier and faster ways to complete backups. Speed recovery to keep the business in operation. Enhance management capabilities. And always, reduce data-protection costs. Backups must be done, but no CIO likes spending money on data

that is really only there for emergencies.

ESG has been familiar with EMC NetWorker for many years. We completed our most recent NetWorker ESG Lab Validation in July 2011. NetWorker remains a viable solution for diverse computing and storage shops, and recent improvements are designed to enhance data protection for VMware environments (via VADP integration), take advantage of EMC Data Domain Boost (to speed backup performance while leveraging deduplication), consolidate management, and integrate DPA (for reporting and chargeback).

It is worth noting that few vendors would be able to offer such an extensive suite of integrated products as EMC. NetWorker, Data Domain, DD Boost, DPA, Avamar, and RecoverPoint can all be easily combined to deliver a multi-functional data-protection environment.

The diverse set of customers with whom we spoke demonstrates the range of benefits that EMC NetWorker delivers:

The high-tech R&D organization needed to provide backup services to labs across the globe and scale massively to accommodate a goal of 100% virtualized servers and 100% tapeless backup. NetWorker was chosen over other competitive solutions and is expected to back up multiple petabytes of research data to Data Domain systems in the next few years.

The media company with 60 worldwide locations could no longer make do with individual backup solutions in each office. With a new installation of NetWorker, Data Domain, DD Boost, and DPA, the company has freed-up staff resources, consolidated sites, virtually eliminated tape, and provided higher availability and automated disaster recovery to its lab teams.

The government agency and long time NetWorker customer drastically reduced backup times while simultaneously improving its sense of data security.

And in all three cases, these customers reported that deploying the NetWorker solution was quick and easy.

EMC has a history of buying technologies that complement what it already has and further integrating these solutions. Its backup and recovery products today work together to provide an end-to-end solution, from backup software to target devices, leveraging deduplication to reduce data volumes and software such as DD Boost to improve performance and manageability. DPA rolls-up details of backup and replication activities across multiple products so that administrators can keep track of progress in a single location as well as enable departmental chargeback.

You might say that backup administrators have a friend in EMC.

Page 15: Field Audit Report - Dell EMC Japan · Field Audit Report EMC NetWorker Backup and Recovery Solutions ... EMC NetWorker is a well-known and trusted backup and recovery solution that

20 Asylum Street | Milford, MA 01757 | Tel:508.482.0188 Fax: 508.482.0218 | www.enterprisestrategygroup.com