The Transformation of MFTFile Transfer of the Future

About Lightwell

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• Services and solutions for B2B Integration and Commerce

• Team of 200+ consultants with with decades of Managed File transfer, eCommerce, Order Management, and B2B Integration experience

• IBM Premier Business Partner

• Over 1000 successful IBM B2B integration solution engagements

Related but different …

• B2B Integration

• Open the file

• Validate and transform data

• Focus on business process

Managed File Transfer

• Deliver the file

• Focus on data delivery, reliability and security

Technology Shifts are Changing Traditional MFT

Past Concerns New Disruptors

• Security• Reliability• Automation

• Hyper-Growth• Speed• Governance

IT Challenges Data Movement and Exchange

Big data and advanced analytics− How to move big data/sets to

analytic platforms

Cloud computing− How to move data to – through – from

cloud platforms

Mobile - Social− How to provide secure ways to share and

exchange data between devices/people

These shifts are creating IT challenges in traditional data movement and exchange

Hyper-Growth in Digital Content

Growth in file sizes, number and type of end-points, and file sharing requirements requires new approaches

Source: IDC Digital Universe Study, sponsored by EMC, http://www.csc.com/insights/flxwd/78931-big_data_universe_beginning_to_explode

DISRUPTOR: Hyper-Growth in digital content is breaking traditional data movement technologies

The Need for Speed

Since files carry the “life blood” of most business processes the need to setup, integrate and move them faster becomes critical, especially when moving to the cloud.

of organizations report they are challenged to move big data quickly and efficiently enough o meet business requirements as the pace of global business accelerates. 1

88%

1. Vanson Bourne 2014 Annual study of B2B Integration and File Transfer Line of Business Priorities for IBM

DISRUPTOR: The need for speed in delivering new business outcomes is compressing technical connection onboarding, integration, and file transfer timeframes

Security Risk and Increased Regulations

DISRUPTOR: Security risk and increased regulations are requiring better data movement and exchange governance

Focus has shifted from what happened, to what is happening in establishing effective controls for data movement and exchange

Vanson Bourne 2014 Annual study of B2B Integration and File Transfer Line of Business Priorities for IBM

LOB leaders …

ONLY

IBM MFT:Next

Traditional MFT

Focus on platform support

IT Operations

System initiated transfers

Encryption

File delivery Process success

Governance

LOB

Person initiated transfers

Focus on application interfaces

IBM MFT:Next

IBM MFT:Next enables file exchange for all your key processes

IBM MFT:Next – File Transfer Reimagined for Todays World

Designed for people as well as systems, and powered by IBM’s secure and reliable transports, IBM MFT Next works for the business, not just IT.

Experienced through simple, integrated interfaces, IBM MFT Next helps speed the process at hand, not focus on file transfer.

Within a governance framework that increases security and provides continuous controls monitoring for better compliance.

Works outsideIT / Data Center

Speeds up my processes

Within security policy and governance

MFT:Next Capabilities IBM delivered last year

File SharingSuite

Hyper-Growth in digital content

New FASP transport for Connect:Direct

to speed the delivery of large

files over long distances

Supports sharing across multiple

devices, applications and interfaces with

new API’s for quicker integration and cloud

transfer options

Simpler interfaces for Governance

with continuous controls monitoring

High-SpeedFile Transfer

Need for Speed

ControlCenter

Governance for better control

Transforming sharing files

Traditional MFTFile Transfer client drops a file in a directory Integrate file transfer as a part of email

IBM MFT:Next

Transforming the movement of large files

Traditional MFTConnect:Direct with TCP

IBM MFT:NextConnect:Direct with FASP

0 ms 50 ms 200 ms0

250

500

750

1000

1250

Bandwidth : 1,000 Mb/s

FASPTCP

LatencySp

eed

in M

b/s

Latency (distance):

0 ms : Similar speed | 50 ms : 4.2 times faster| 200 ms : 16.7 times faster

16.7x

Transforming governance and visibility

Traditional MFT IBM MFT:NextSearch through log files to find an error code Customizable dashboards give actionable information

by role, across IT Operations, GRC, and business

Where are you on your MFT Journey?

Using FTP, not on MFT path

Project MFTBeginning of MFT Journey starts with1. Compelling Event – i.e. Failed audit2. New Project – i.e. Digital business transformation3. New Use Case – i.e. Enterprise File Sync Share

Operations MFTMove from Project to IT operations1. Consolidation/Modernization 2. Formalization of IT GRC3. Common infrastructure service

MFT Center of ExcellenceMove from Operations to COE1. Enterprise operations – SLAs2. Scale – HA – multiple Data Centers3. Self service, Integration, Simplification

SolutionProblem Results

Need to integrate two systems or applications through a batch file

FTP: Home grown

Project requires quick file based integration

Utilize FTP shipped with every Operating System, and code some scripts to automate

Quick success, at low software cost, but lack visibility, security and higher failure rates

SolutionProblem Results

100’s GB data set was taking hours to load via traditional TCP

PROJECT: Cloud loading

New analytics project required loading of master data set to a cloud analytics platform on a twice daily schedule

Utilize Connect:Direct with FASP protocol to speed the transfer of the data set

Transfer times from hours to minutes

OPERATIONS: Edge gateway consolidation

Outsourcing initiative required file base integration with thousand of partners across 44 countries

Multiple edge gateway solutions were not scalable, or reliable enough to bet business on

Central, Highly Available instance of Sterling File Gateway

• Supporting 300% increase in daily volumes

• 6K total connections• Onboarding from days to hours

SolutionProblem Results

SolutionProblem Results

COE: Automate deployment of MFT

Need to update all internal file integration links for security reasons

Failed audit due to lack of encryption on internal file transfer connections

Used APIs to automate a silent install and configuration of new secure Connect:Direct links that were triggered from problem ticket system

60% of links upgraded within months because of simplicity of process

SolutionProblem Results

COE: Visibility for the Business

Need to cut down on the IT bottlenecks and give business operations the power to answer the customer

Business managers needed to answer the “where is my file?” question

Used IBM Control Center to provide information on key transfer to LOB manager

Changed tables on customer service with proactive conversations versus reactive ones, increased customer satisfaction

IBM is leading the way in delivery of new capability for Managed File Transfer

Multi-protocol edge gateways

File Sharing

File sync and shareAutomated, reliable, secure transfers for system integration

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High-Speed Transfer and sync for large files and data sets

Cloud | On-Premise | HybridSelf-Service | Outsourced

| Hybrid

Deployment Options Management Options

Measurable Business Value

Operational Efficiency

Cost Savings

RevenueGrowth

RiskManagement

• Protect the brand from file based data breach

• Enable regulatory compliance• Enable audit-ability and file

transfer governance• Improve high availability and

disaster recovery capabilities• Enable DMZ security best

practices

• Increase profit margin by reducing manual operations associated with file transfer

• New initiatives that require file based integration come on line quicker

• Increase revenue and profitability from more efficient and quicker on boarding

• Customer retention by being easier to do business with

Business Value Framework

Solving the data movement challenge can drive measurable business value

Measurable Business Value

• Standardized approach for B2B and internal file transfers will reduce TCO

• Reduced staff time identifying, researching & remediating failures

• Reduced staff time performing on-boarding

• Enable end-to-end file transfer visibility

• Eliminate need for continued investment in antiquated/non-strategic infrastructure

• Avoid business line programming costs building monitoring tools for FTP jobs

• Avoid business operations costs developing customer/file special handling procedures

• Reduce cost redundancies from multiple infrastructure solutions

Operational Efficiency

Cost Savings

RevenueGrowth

RiskManagement

Business Value Framework

Solving the data movement challenge can drive measurable business value

Your MFT Journey

• Proven in the most demanding business environments

o All the top 10 banks world wide

o File transfer backbone of the U.S. Federal Reserve

o Netflix loads all digital content worldwide

• Global deployment experience across industries

Unparalleled Industry Expertise

IBM is dedicated to you and your companies success, in your MFT Journey

Your MFT Journey

• Analyst rank as an MFT leader

• Number one in MFT market share

• Specialized transports like Connect:Direct and FASP in addition to industry standards

• Experienced in building MFT centers of excellence

Leading MFT provider

IBM is dedicated to you and your companies success, in your MFT Journey

Your MFT Journey

• Over $3 billion invested in the last 3 years to create a truly smarter approach to commerce

• Acquisition of Aspera for major new extreme file transfer capability

• Integrated into the IBM portfolio; WebSphere and B2B integration

• Synchronized product roadmaps across software portfolio

Significant Technical Investment

IBM is dedicated to you and your companies success, in your MFT Journey

IBM Can Help with More Information

• Download the white paper “Deliver data and value for lower costs with a managed file transfer center of excellence”

• Use the performance calculator to find out what FASP can do for your large transfers

• Preview the new IBM Control Center on YouTube

Five Questions to Ask About Your MFT Solution Today

1. What processes break when a key transfer fails? Could you positively impact customer service by increasing the reliability of that transfer?

2. Do you have any large files that are taking too long to transfer?

3. Do you have multiple edge file gateways that you could consolidate to lower your cost and operational headaches?

Five Questions to Ask About Your MFT Solution Today

4. How could line-of-business project leads benefit from having their own view of key transfers?

5. Across Cloud, Big-Data/Analytics, Social/Mobile and Security which new initiative is your company embarking on? How could better file transfer help you be more successful?

MFT Matters

Originator/ Destination Payload Key Drivers

• Retailer to third party processor

• Internal system to system

• Credit card transactions• Batch integration data

• Volumes, security, reliability• Reliability, security, platforms

• Manufacturer to suppliers

• Corporates to banks

• Orders, forecast, design• Payments, treasury

• Multi protocol, file processing• Monitoring, security

• Users sharing with other users inside/outside org

• Legal briefs, marketing proofs, customer lists, support logs

• Simplicity, security, interfaces, sync

• Data migration between platforms

• Aircraft maintenance teams and manf.

• Master data files• Engine performance data

• Large file/data set size,global WAN distances, speed is critical

File Integration

FileGateways

FileSharing

High Speed

MFT matters because it contains critical corporate data, but one size does not fit all

Product Deployment

IBM Control Center On Premise with web and mobile access

IBM Connect:Direct Advanced On Premise with broad platform support

IBM Sterling File GatewayIBM File Transfer Service

On Premise Cloud managed service

Aspera File Sharing Suite On Premise

High-Speed add-on for Connect:Direct On Premise

IBM Sterling Secure Proxy On Premise

IBM MFT Suite Products

Governance

Security

File Integration

FileGateways

FileSharing

High Speed

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