final dispatch 07 28 14

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INSIDE THIS ISSUE: Retiree Medical Plan Update 3 Saline Usage Update 2 Mandatory July In-Service 3 New Hire Eligibility 2 CMC University Parking 3 August Corporate Compliance 8 Medic in the Community 6 Medic Calendar 8 July 28, 2014 Mecklenburg EMS Agency: News From The Front Line The Medic Dispatch 1 You’ve been asking for it and here it is! Charlotte Knights Baseball! Join your fellow Medic employees and their families in the new BB&T Ballpark with two great dates to choose from! Sunday, August 24th, game starts at 5:05 pm Charlotte Knights Vs. Norfolk Tides BB&T Ballpark “Kids Run the Bases-Following the Game” Sunday, August 31st, game start at 7:05 pm (B-Shift Day) Charlotte Knights Vs. Gwinnett Braves BB&T Ballpark “Season Finale Fireworks” Tickets are limited to Medic employees and immediate family members ONLY The ticket cost is $8 per person with a maximum of SIX tickets per family; $18 concession voucher is loaded on to ticket. Please see a member of PR to purchase. Any questions: [email protected]. Join Us for Baseball! All Medic employees are encouraged to save the date and join us on Tuesday, September 2nd and/or Wednes- day, September 3rd for the 2014 Employee Recognition Ceremony! This year’s ceremony will be a combined event to honor our ROSC pin recipients and acknowledge our Service Award recipients. Employee Recognition Event 2014

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Page 1: Final dispatch 07 28 14

INSIDE THIS ISSUE:

Retiree Medical Plan Update

3 Saline Usage Update 2

Mandatory July In-Service 3 New Hire Eligibility 2

CMC University Parking 3 August Corporate Compliance 8

Medic in the Community 6 Medic Calendar 8

July 28, 2014

Mecklenburg EMS Agency: News From The Front Line

The Medic Dispatch

1

You’ve been asking for it and here it is! Charlotte Knights Baseball! Join your fellow Medic employees and their families in the new BB&T Ballpark with two great dates to choose from!

Sunday, August 24th, game starts at 5:05 pm

Charlotte Knights Vs. Norfolk Tides

BB&T Ballpark

“Kids Run the Bases-Following the Game”

Sunday, August 31st, game start at 7:05 pm (B-Shift Day)

Charlotte Knights Vs. Gwinnett Braves

BB&T Ballpark

“Season Finale Fireworks”

Tickets are limited to Medic employees and immediate family members ONLY

The ticket cost is $8 per person with a maximum of SIX tickets per family; $18 concession voucher is loaded

on to ticket. Please see a member of PR to purchase. Any questions: [email protected].

Join Us for Baseball!

All Medic employees are encouraged to save the date and join us on Tuesday, September 2nd and/or Wednes-day, September 3rd for the 2014 Employee Recognition Ceremony!

This year’s ceremony will be a combined event to honor our ROSC pin recipients and acknowledge our Service Award recipients.

Employee Recognition Event 2014

Page 2: Final dispatch 07 28 14

2

New Hire Benefit Eligibility

As of July 1st, 2014, Mecklenburg County made a change to benefit eligibility date for new hires, which will include anyone transitioning from part-time to full-time employment. As a reminder, Medic falls under the County benefit programs so this will apply to all new hires at Medic and employees making a transition from part-time to full-time employment. The current eligibility period is that benefits start on the first day of the month after hire – for example, if one started on May 20th, their benefits would begin on June 1st. The new eligibility period directs benefits to be effective the

In an effort to improve Medic’s

Performance Evaluations on several

levels, a revised Performance Evaluation Tool has been created. It

is important that all Agency

employees view this video

explanation of this tool and the changes associated with it before it

is implemented on Monday, July

21st. If you have any questions after

viewing it, please speak with your Manager or Supervisor for

assistance.

The Video is on the LMS site. www.medic911.com/extranet/lms As a reminder, the username for the LMS website is your employee number. If you have never logged in then your password is medic911.

Links to the LMS can be found by going to My Medic on the Medic

Homepage.

A link for mobile phone viewing is

also available.

first day of the pay period on or after a 30 day waiting period – for example, if one starts on July 8th, their benefits would begin on August 19th (no more than 45 days later). Again, this does not affect current full-time, active employees.

Saline IV Fluid Administration Directives

Administer saline IV IF patient presents with any of the

following at least partially

related to volume depletion:

Blood pressure < 90

Heart rate > 120

Altered mental state due to

volume depletion

It is completely appropriate to

initiate IV access with saline lock only for patients requiring

IV medication administration

without the need for fluid

resuscitation

It is also important that field crews remain diligent in their SIREN documentation of saline usage and fill it out in its entirety. These efforts will help us best manage our supply.

Saline IV fluids started being issued at the logistics window earlier this month to help address a short-term, critical need in lieu of the national saline shortage. Since that time, additional measures have been developed by the agency and, as a direct result, the clinically unnecessary usage of saline has dropped.

With this development, we will begin placing saline IV fluids back on ALS units in the coming days. This change is intended to facilitate a smoother process for Field Crews, OSTs and everyone else involved in the handling process. So long as our saline administration remains consistent with current levels, we will continue with this practice.

Please remember the following directives related to IV & fluid administration remain in place:

Saline Usage Update

Performance Tool

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During the July In-Service, all employees will receive training on

new Philips MRx monitors as well as

the new Philips FR-3 automated

external defibrillators. The new AED’s will be placed on all BLS NET

units and will be used by the

Charlotte Fire Department as well

as all Mecklenburg County First Responder departments.

While the new MRx monitors are

very similar to our current monitors, it is important that all

clinical providers receive this

training during the July continuing

education rotation. There are some slight differences in operation as

well as additional features of these

new devices. The planned

deployment for the Philips MRx monitors will begin at 00:00 hours

on Friday August 1st. The July In-Service will also consist of two

updates to the current patient

destination protocol.

All certified field personnel must attend one of the July In-Service

sessions listed below in order to be

compliant with operating the new

patient care equipment as well as the updates to the Patient Care

Protocols. The new equipment and

the updated protocol will go into

effect on August 1!

Registration through the

Agency’s Learning

Management System is mandatory. Please log on to the

LMS at

https://medic911.plateau.com to sign

up for a session.

Mandatory July In-Service for Certified Field Employees

July In-Service Sessions

Tuesday, July 22nd 1800—2200 Wednesday, July 23rd 1000—1400

Thursday, July 24th 1200—1600

Friday, July 25th 0800—

1200 Monday, July 28th 1200—1600

Monday, July 28th 1800—2200

Wednesday, July 30th 1200—1600

Wednesday, July 30th 1800—2200 Thursday, July 31st 1800—2200

If you have any questions regarding

July in-service, please contact a

member of Clinical Education. If you have any questions regarding

the LMS, please contact Elisabeth

Mitchell at

[email protected].

Once again, it is imperative that all

2. Furthermore parking on the exit side of the Outpatient Surgery is prohibited since patient vehicles are not able to exit.

We understand the parking challenges and are working on a long term solution. Contact your

Two Important Items about Parking at CMC University.

1. Please note that when picking up from or dropping patients off at CMC University, do not park under the awning of the Outpatient Surgery center. The sliding glass door is where the patients are wheeled out to their personal vehicles when they are being discharged. When you are parked there this blocks their access. There have been recent incidents where they have had to wheel the patients out to their cars in the parking lot.

Mecklenburg County recently notified retirees of a potential change in the medical plan for Medicare eligible retir-ees (for the 2015 plan year). This infor-mation does not impact current active employees, however, Medic feels it nec-essary to communicate as information becomes available. The County is con-sidering options that will provide Medi-care eligible retirees with access to equal or better coverage. Those retir-ees that are not Medicare eligible will continue to receive the same medical coverage as active employees. Medic as well as Mecklenburg County are com-mitted to providing retirees with the level of medical coverage that has al-ways been promised. If you should have any questions or concerns in re-gards to this information, please con-tact a member of the Human Resources Department at [email protected].

CMC University ED Parking Retiree Health Plans

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August Birthdays

Medic would like to extend special birthday wishes to the following employees celebrating a birthday in the month of August.

Derek Scott August 2

Ronnie Martin August 3

Don Overcash August 3

Robin Houser August 4

Shawn Kersey August 5

Waldy DeArmas August 5

Noah Godbey August 6

Courtney Root August 6

Bobbi Lindsey August 6

Bruce Mills August 6

Kyle Sheehan August 7

Bryan Edward August 8

Emily Cole August 8

David Phillips August 9

Michael Sherriff August 10

Doug Bell August 10

Andie Berger August 10

Chelsea Cline August 12

Alan Maness August 12

Ken Murray August 13

Greg Truesdale August 13

Allison Infinger August 13

Matt Lewis August 15

Ty Brown August 16

Gabe McGaha August 16

Terran Berry August 16

Nicole Tyson August 16

Corey Montgomery August 16

Barry Thorton August 16

Patrick Crane August 17

Doug Buck August 17

Roger Gomez August 17

Anne Pentland August 18

Elizabeth Kennedy August 18

Tim Mashburn August 20

Tara Ragan August 21

Michael Moore August 21

Derek Gray August 22

Courtney Rigan August 23

Elisabeth Mitchell August 24

Jessica Deen August 24

Dakota Anaya August 24

Stacey Hughes August 25

Sarah Morris August 25

Thomas Muhammad

August 26

Tracy Martin August 27

Keisha Boyer August 27

David Gerig August 29

Amanda Burdette August 29

Jon Studnek August 30

Corinne Walser August 29

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5

From Prehospital to

In-Hospital — The

Continuum for Time

-Sensitive Care

Kedar Mate, MD, David Williams, PhD, Jonathan R. Studnek, PhD,

NRP, Quality Improvement Manager, Mecklenburg EMS Agency (North Carolina)

Kevin Rooney, MBChB, FRCA, FFICM,

When it comes to reliability, it’s hard to beat the track record of paramedics and EMTs. Whether it’s speed, knowing just what to do in the event of an accident, serious injury, gun violence, or heart attack, or the amazingly calm and reassuring way emergency responders go about their work, there are plenty of reasons to heap praise on this group of individuals. This also includes how patients are cared for during that ambulance ride to the hospital emergency department.

For information on how you can listen to this event please email [email protected] for registration information.

7-24-2014 from 2:00pm-3:00 Webinar with Medic’s Dr. Studnek & Peers

Medic would like to recognize a community member who did an excellent job while assisting Medic with a call. Examples could be, but are not limited to: 911 Kid Callers; went above and beyond to follow CMED's instructions CPR Bystander Intervention/Lay person using CPR and/or an AED Police (CMPD/Sheriff/County)

AED deployment, etc

Visit My Medic on the Extranet or email [email protected].

Deadline: Friday, August 1st

Community Service Award

performed CPR and the AED donated to the State House Floor by her freshman class. Carney’s second chance opportunity has motivated her to pay it forward and join the Lucky Hearts Campaign.

Lucky Hearts Campaign Donates AED

AED at Hickory Grove Baptist

Church is one of twenty AED’s

donated by NC State Rep. Becky

Carney. In 2009, Carney was saved from cardiac arrest with bystander

Medic , through it’s Lucky Hearts

Campaign, has donated it 116th life

saving AED (Automated External

Defibrillator) to the Hickory Grove Baptist Church Latin Campus. The

Page 6: Final dispatch 07 28 14

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Medic in the Community

Learn more about being more involved with the community as a Medic

employee by contacting Community Engagement Coordinator Lester Oliva at

[email protected] or 704-943-6023

Get Involved!

In support of Medic employee Eric Hudspeth, the Agency hosted a blood drive on the first week of July. We have received the statistics from the event and we would like to thank everyone who partic-ipated. We collected enough blood to help at least 117 pa-tients in our community. We collected more blood than in the previous 3 blood drives.

Once again “THANK YOU”

Page 7: Final dispatch 07 28 14

7

August Corporate Compliance Sessions

Compliance sessions are held

next to the Medic Fitness

Center, please contact Amy

Broughton if you need directions or have any questions

about the June Corporate

Compliance sessions at

[email protected].

Required Attendance

Jeffrey Boyles, Brent Cail, Margaret Carmichael, Ed Clay, Janine Curlee, Jai-An Davidson, Jeffrey Davidson, Jim Emerson, Matthew Hestwood, Kendal Hicks, Cathy Jordan, Eric Koelbl, Matthew Lost, Ron Martin, Beth Pethel, Patrick Pfund, Claudia Tetenbuam, Nayyar Toqeer

Please note: If your Annual

Performance Review was in July

and you did not attend a July

class, you must contact Amy

Broughton and attend an August

class.

Information Updates:

Please register for your

Corporate Compliance Training

session through the LMS

The duration of the Medic Safety & Compliance Training sessions

is 4 hours.

Attendees will be paid for the

total time spent in class and each employee with an Annual

Performance Review in that

month must attend one of

the available Compliance Training Sessions.

Sun Mon Tue Wed Thu Fri Sat

1 2

3 4 5 6

Compliance

0800-1200

7 8 9

Compliance

1600-2200

10 11 12 13

Compliance 0800-1200

14 15 16

17 18 19 20 21 22 23

24 25 26

Compliance 1300-1700

27 28 29

Compliance 1300-1700

30

31

Page 8: Final dispatch 07 28 14

Visit Us on the Web! www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road Charlotte, NC 28269

Tel: 704-943-6000 Fax: 704-943-6001

[email protected]

In-Service

Training

Medic Events

Holidays

Recertification Testing

July 2014

2014 Training Schedule

Sun Mon Tue Wed Thu Fri Sat 1 B

2 A

Corporate Compliance

0800—1200

3 A

4 B

5 B

6 B

7 A

8 A

9 B

Corporate Compliance

0800—1200

10 B

11 A

12 A

Corporate Compliance

1600—2000

13 A

14 B

15 B

16 A

17 A

18 B

Corporate Compliance

1300—1700

19 B

20 B

21 A

22 A

Corporate Compliance

1300—1700

July In-Service

1800—2200

23 B

July In-Service

1000—1400

24 B

July In-Service

1200—1600

25 A

July In-Service

0800—1200

26 A

27 A

28 B

July In-Service

1200—1600

1800—2200

29 B

30 A

July In-Service

1200—1600

1800—2200

31 A

July In-Service

1800—2200

July Corporate Compliance Trainings:

Wednesday, July 2nd 0800—1200

Wednesday, July 9th 0800—1200

Saturday, July 12th 1600—2000

Friday, July 18th 1300—1700

Tuesday, July 22nd 1300—1700

July Mandatory In-Service Sessions:

Tuesday, July 22nd 1800—2200

Wednesday, July 23rd 1000—1400

Thursday, July 24th 1200—1600

Friday, July 25th 0800—1200

Monday, July 28th 1200—1600

Monday, July 28th 1800—2200

Wednesday, July 30th 1200—1600

Wednesday, July 30th 1800—2200

Thursday, July 31st 1800—2200