final placements 2010 december 29, 2009. works with business teamsusing tools like agency alternate...

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Final placements 2010 December 29, 2009

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Page 1: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Final placements 2010

December 29, 2009

Page 2: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Works with business teams using tools like

AgencyAlternate DistributionSales supportHRCustomer service &

operationsU/W & claimsBusiness planningActuarial Team

Role of BIU

Data based decision making

to enable

Lead indicatorsPredictive modelsHypothesis testing Decision frameworksSingle view –

customer / advisorInternational studiesRating algorithmsExperience analysis

Page 3: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Through …

Business planning Frontline sales profiling Lifecycle management

of UM/FSC/Advisor

BIU verticals

Help manage top-line growth and channel productivity

Objectives

Experience analysisRating algorithmsClinical studiesFraud modeling

Influence UW and claims policy to improve profitability

Control fraud and over-utilization

Persistency analysisUpsell campaignsIdentify drivers / lead

measures for CSAT

Improve customer engagement metrics like CSAT, persistency and upsell

ChannelAnalytics

RiskAnalytics

CustomerAnalytics

Page 4: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Role of Business Excellence

Help each team design a process for delivering an output critical to the customer of that process

Put a measurement mechanism in place to track metrics which govern the success of the process from the customer’s point of view

Manage systems and process documents which help the teams to deliver the designed processes

Page 5: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Business Excellence verticals

Business Process,Systems,

Knowledge Repository

Service Process and Projects,Issuance Projects

Distribution Operations,Corporate Functions Projects,

Group Operation ProcessSales Projects

Page 6: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Annual Guaranteed Pay : Rs. 7,30,000

Compensation offered

Benefits

Group Term Insurance = Rs 15,00,000 Mediclaim ( Self and Family) = 3,50,000 Mobile Phone Reimbursements as per policy

Page 7: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Statutory benefits

These are benefits governed by Acts of Law: Provident Fund

Contribution by the employee and the company, a compulsory saving

Voluntary provident fund Additional contribution an employee can make to

the above fund

Gratuity Is a benefit provided to those who have

completed five years of continuous service at retirement/resignation

Page 8: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Other allowances

Company lease car: Rs. 6,00,000

Company leased accommodation Deposit limit for Mumbai = Rs. 8,00,000 Deduction = Rental + 10% Interest on

Deposit per annum

Superannuation Voluntary contribution made by the

employee as a saving Limit is Rs. 1,00,000 per annum

Page 9: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Other benefits

Leave Policy Privilege Leave

Sick Leave Maternity Leave Paternity Leave Adoption Leave

Mediclaim All staff members are eligible Amount of coverage based on

employee grade

Page 10: Final placements 2010 December 29, 2009. Works with business teamsusing tools like Agency Alternate Distribution Sales support HR Customer service & operations

Thank You